Great service by Jose Chacon! Very friendly and knowledgeable, truly an expert in his field. He was also very respectful of my time and found the leak very quickly. I would call CPL again but I am hoping I will never have to. read more

Found these guys off of a Google search and did not even think about using Yelp. Sorry Yelp! Considering I used a Google search, I had low expectations. I did have to wait 2 days for an appointment. Technician Quentin gave me a text of his ETA and showed up on time. He took his time while investigating the problem with the water leak that was inside the slab of the house. He exposed the wall with the pipe that had an issue and also exposed where we could bypass the pipe in the slab and go though the wall. Technician Quentin was professional and explained the problem to me. At the end of the job, he was also able to send me an email with pictures and a summery of the issue. CPL was a lifesaver for not having me to jackhammer you my foundation. read more

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I contacted CPL on the recommendation of a plumber working on a water main leak. I had previously found a leak at the meter (my side) and had it repaired. The repair failed after six months. The plumber came back and repaired it for free, but we noticed what seemed to be a slow leak based on the meter still but nothing was visible. I contacted CPL and they came out the next morning as promised. The process of finding the water lines and marking their location was very interesting as my pipes are PVC. The technician verified and marked everything including the path for irrigation supply running from the front to the back yard. He then introduced pressurized air into the water lines from a hose bibb in the back yard and proceeded to bleed water from the lines. He then used special listening equipment to find point from which the leak was located. He checked the path of all water lines several times, ultimately returning to the front yard approximately 8 feet from the water meter. He let me listen to the sound being transmitted through his equipment and it sounded like a gurgling in a toilet that doesn't stop running. Satisfied that nothing else had any signs of a leak he marked the area and departed. After digging down to the depth of the pipe I found a coupling with the pipes connected that was crooked. It was exactly at the point he marked and where we heard the sound. Saved a lot of random digging! read more

They the gold standard in San Diego area. Extremely responsive! The people are very professional with the latest high tech equipment. They can pinpoint under the slab pinholes so your plumber has only a few inches to open for repair. Used the three times and are always reliable and quick. read more

this review is written on behalf of my husband and myself: If you have a water pipe leak in your house. DO NOT !!! DO NOT !!! DO NOT!!! Call CPL leak detection company. It was an absolute nightmare working with this company and its managers and field supervisors. My story starts by scheduling CPL to come out and detect where my water leak was inside my house. The technician came out and did a very quick job of outlining where main water line entered my guest bedroom and tapped off a 1ft. by 1ft. square indicating where my water leak was under concrete floor. Technician also stated that I should bypass old water lines by cutting / capping water line thereby by-passing the old line and to run a new line from water main outside my house thru attic/ceiling and back down into manifold which is in guest bedroom. I called a local plumber gave him the overview of job and he began the work. After completing the repair that was recommended by CPL technician, the Plumber turned on the main water supply and DAMMIT- guess what half of the house and 2 bathrooms were without water!!! Both puzzled, we stared at each other and that's when Plumber asked me if CPL technician took the time to identify where water line branched off to feed other parts of the house. Obviously, I stated NO. So, after spending close to $3000 of unnecessary repair work Plumber began to jack- hammer concrete and locate leak- Well, guess what the 1ft square which was identified to have the leak was totally incorrect. In short, the Plumber located 7 different pipes in a 3 sq ft area before finding the leaky pipe. At this point I was completely pissed off and frustrated with the CPL technician. I began to correspond with a CPL company supervisor named Joey Hernandez. He stated that the plumber was totally at fault and not his field technician. I stated that the technician told me to have the plumber cut/cap and re-route the main water supply. Which left half my house without water. In short, I needed to find and repair leaky pipe underground. This Joey Hernandez stated he would send out a senior field supervisor and an expert plumber to view the work performed by CPL technician. After 2 hrs. of looking around with there fancy high tech. equipment they deduced that Field technician made mistakes, missed steps and FAILED TO COMUNNICATE THE CORRECT INFORMATION. I stated to the (2) senior field representatives of CPL that I would like the company to take liability and responsibility for their errors and mistakes. The senior representative stated he would pass on his findings to Joey Hernandez and that he would contact me back. Now, after over a week of waiting for Joey Hernandez to correspond I wrote him an email explaining my distaste and dissatisfaction with CPL. He finally wrote me back stating that CPL DOES-NOT guarantee or warranty any of its work. Hmmm.... Very confusing because they did not disclose this when I made my initial appointment. They did-not disclose this when technician came out and did not disclose this when technician left my home. CPL's website states they are highly trained, certified technicians with over 40yrs of service. Well, if this is the case why feel the need for a "get out of jail" disclosure clause. Me and my wife are now out of pocket over $4,000 for the ill-advised repair work that CPL does not want to take responsibility for. If you are reading this horror story, I highly advise you to NOT use CPL leak detection company for any reason, they are nothing but a bunch of scammers and liars. They at best do shoddy work and blame the plumber if things go wrong. Then, when you correspond with them, they hit you with a hold-harmless disclosure that they DO NOT warranty and or guarantee an of there work but yet claim the be professional, well-trained certified experts......... Lies, lies, lies, lies, I am a local firefighter-paramedic who holds himself to a high code of ethics, honor, duty, respect, trust etc. I only ask that CPL - leak detection company hold themselves to this same standard and "DO THE RIGHT THING" by customers they help. If you have made a mistake and error own up to it and make things right.... At this point, I am still waiting for Joey Hernandez of CPL to correspond. While I wait, I will blast this story all over social media BBB, Angies-list, Yelp etc. DO-NOT USE CPL LEAK DETECTION COMPANY, YOU WILL REGRET IT!!!!!!!! read more

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We had a leak under our driveway they came out on time, our driveway is 500 feet long and found the leak within 3 feet. Great job

Overall great experience. Called and they were able to come out the next day to provide service. We worked with Justin who was highly professional, kind, and nice to work with. He explained to me what he was planning to do, then proceeded to work. After he completed he gave me a great overview of his findings and how he arrived at that conclusion. Overall a really great experience and communicated and worked in a way that immediately inspired trust and confidence. I would highly recommend CPL for conducting a leak detection. We were lucky that no leak was identified. It was a bit expensive, with a high hourly rate, but the service was great. read more

We found water on ground and our plumber recommended CPL to find leak. They sent a tech and he spent nearly 3 hours and unable to locate leak. He said the company will send a senior technician next day to check. A senior rep-Ozzie came in and found leak almost right away after spotting water marks on part drywall. Inexcusable why their first guy failed to see something obvious. And then CPL office charged me again for 2nd visit on top of the first visit. I feel this was a result of an inexperience tech. If CPL had sent Ozzie out the first time, everything would have been fine and I would have given them 5 stars and recommended them to friends. I wanted to praise company and wasn't expecting them to charge me again for 2nd attempt to find locate leak. This is not good business practice. Beware. A company should stand by their work and train their tech better. ****This is response to the owner's reply: 1) They said first tech did "find leak" (Of course there was leaking because the floor was covered with water). Second tech found source of leak by seeing the drywall was wet, something the first person failed to noticed. 2) They said it was standard in business to charge 'continuation' fee. (Not true. The plumber who recommended CPL told me later that they should not have charged me for 2nd visit. In fact their 2nd tech said company would probably not charge me for his visit. But they did anyways. Save yourself the hassle and money and look elsewhere. read more

As another plumber I use these guys all the time to source leaks. The absolute best in leak detection in San Diego. Do NOT hesitate to ask them for their expertise. read more

Many folks on Next Door recommended CPL (Cable Pipe & Leak Detection) which I hired. Company was upfront about possibly not finding any leaks. Only after they spent hours investigating did they mention a very low probably of detecting leaks with Blue Poly-ethylene piping. (today I learned, so be prepared) This is my 2nd detection company I've used (down $325 2nd time) and do feel like maybe I'm wasting time and money hiring companies like this to find root causes. Their recommendation was to go with an even more expensive route to use Helium instead of CO2 gas or replace the mainline completely to something like PVC or Copper. Feeling frustrated. Guess I'll be reaching out to plumbers for quotes next... read more

Appointment was right on time. Which was great news to us cause we needed someone asap to come out. Our technician Bryson was awesome! Super friendly, knowledgeable, answered all our questions and gave us suggestions/ advice. From start to finish, it was all smooth. Everyone I know has recommended CPL and now I know why. They get right to it, their technicians are professional and friendly. Made it stress free. Shout out to Bryson for helping us out, we appreciate you! Thank you CPL for having great customer service. read more

CPL came out to locate a water leak under my kitchen floor. Marco, the technician, arrived precisely on time. He was professional, knowledgeable and had the specialized equipment needed to locate the leak. I was provided a detailed report to use with my plumber to fix the leak. The cost was reasonable and as quoted. read more

CPL has found plumbing leaks inside my house before. All the plumbing pros in San Diego use CPL for leak detection although any home owner can call them too. Dave and Brett from CPL just came out and located a leaking irrigation valve for me that I could not locate. They worked in heat, had to crawl through thorny bushes, but kept on going until they found it. Thanks again for a superior job. I hope that I don't have to call them out again any time soon, but just like Ghostbusters, if I have a leak, who am I gonna call: CPL! read more

Did not find the location of leak correctly. After drilling a hole required other contractor to find correct location. read more

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Dustin at CPL was extremely knowledgeable. He diagnosed our water problem very quickly. He was professional and knowledgeable. I am very grateful for Dustin at CPL. I highly recommend read more

I highly recommend CPL for leak detection. We call and they were out the next morning. Steve was prompt, professional, and informative. He spent about 40 minutes looking with a listening device and found the leak-if even offered me a chance to listen as well. Amazing how quickly it was detected. Our paver guys Aviara (also awesome) came out the next day to remove pavers-they spent an hour or so not only removing pavers but finding and capping the leak for the plumbers. Amazing! Both the paver company and the plumber were amazed at how precise CPL was. Steve's mark was 30inches above the leak. Both companies took the stress out of what could have been a very stressful not to mention expensive time. Thank you, Steve. read more

Steven came out and found our leak!!!! He notified us he was on his way He explained what his process was going to be He worked quickly and carefully Once the leak was detected he put flags around the area Also explained several issues with my system that could be updated to avoid other issues. THANK YOU STEVEN AND CPL read more

Thank you to CPL who year after year has generously continued to support Rebuilding Together San Diego and our families living in dire straits and in need of home repairs. CPL's most recent donation will contribute to the construction of 12 affordable units in Barrio Logan where there is a huge need for housing. The Power of Partnership is always flowing at CPL and they jump with enthusiasm each time we've asked for help. This kind of giving in motion is what it takes in order to change lives and for our neighborhoods to thrive. Thank you, CPL for your constant caring and kindness that betters our community and is helping to make this project a success! Gratefully, The Rebuilding Together San Diego Team read more

CPL Cable Pipe & Leak Detection - Plumbing Near Me - El Cajon, California

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Jamie demanded to give them a credit card information on file permanently! Our workers are always at the job with a check to pay at the time of service. They refused to do a job for anyone unless they have a debit or credit card and we are supposed to trust security that our accounts will not be emptied. They said they could be there tomorrow between eight and 10 in the morning and after I scheduled literally one minute later changed to Monday between 10 and 4 PM window very unprofessional before they keep you on the phone for a half hour and get the address and all the information and go over pricing and waste peoples time. They should let people know upfront that they require a credit card or a debit card on file with them permanently, so people don't waste their time No thanks. Very evident why most professional plumbing companies do not use this company. read more

We used them for leak detection. I wasn't sure what to expect. They were able to detect the leak in 2 hours. They did have to cut a few small holes in the wall to find the manifold, but nothing major. The technician had excellent customer service skills as well. read more

James was very knowledgeable and communicated every thing that was need to resolve our problem. He was able to do a smoke test & our problem got resolved. We needed to replace our wax rings on our toilets. I would highly recommend this company. read more

Ozzie is the name that you need to remember!!!! Not only is he a wonderful representation of the company but he is top notch professional, no matter how difficult the job is, Ozzie always get to the bottom of it. I am plumbing company owner and I've had Ozzie locate from gas, to water, to hot and cold slab leaks, plastic pipe leak under concrete and soil and can tell you from experience I have the confidence to trust them with my customer knowing that we get the accuracy needed to repair with the least amount of evasiveness and biggest amount of accuracy. I cannot thank you enough Ozzie. CPL is my only source of locating! Thank you! read more

First, they promptly responded to our email requesting a service call. Quoted a price on the phone but after doing the work and finding our leak, charged LESS than the quote. Came same day, within the estimated timeframe. Found our leak! Highly recommend! read more

Don't ever use this company. Very unprofessional and prices are too high. The general manager Joey is so rude and I would never use them or recommend them to anybody. They don't deserve a single star. Please Don't ever use CPL as long as they are in business! read more

They were here for maybe 30 minutes and say they found a leak in my front yard between the water meter and house. Probably a leak in the main line. Charged $350 . They don't fix anything. They just find it. Now I have to call my plumber at $140 per hour to fix it. I should have just called the plumber from the start. $350 is a bit excessive. read more

These guys were on time & professional! Will continues to use them in the future Highly recommended for anyone that is in need for leak detection read more

CPL Cable Pipe & Leak Detection - Service truck - Plumbing Near Me - El Cajon, California

Made appointment on Monday for Friday between 8-12 didn't call or come so I call them they did get someone out but after two hours and $450.00 they didn't find anything they did tell me about using more expensive ways to look for a leak. Not impressed with them or there service. read more

Money down the drain, literally. I think CPL is too big of a company, and pretty much the only game in town, so they don't care. 3 visits and over $1200, for nada. I have a hard to find leak, and definitely cannot recommend CPL for the tough ones...maybe easy leaks? Don't know. It seems like some of the techs are experienced, and some definitely are not...total roll of the dice on who you get. Camera inspection? $400. Pressure test? $400. Air compressor? $450. Will they work on pricing after multiple failed visits? Nupe. Each time I call, I get recommended different services/prices and have to start over explaining my situation. Cannot recommend the service versus price for finding tough leaks. read more

CPL is an honorable company. They did a thorough check on my property for leaks and reported with honesty. Additionally, they demonstrated professionalism when a plumbing company that I had used happened to call them to snoop on my information and the result of my eval. They were smart and called me first for permission to divulge such information. I am grateful for their integrity. This was none of the other company's business. Thank you, CPL for being respectful. read more

My wife and I were suffering through a significant leakage problem onto our condo's master bathroom ceiling. We called the complex's preferred plumber to resolve the issue. After 5 separate visits by 4 different plumbers over a 23-day period, they STILL couldn't find the leak. They appeared much more concerned about who was going to pay them than resolving the issue. David and Charles from CPL arrived at 10:45 AM on Day 24, found the source of the leak, and were out of the parking lot by 11:45 AM!! I cannot sing the praises of CPL highly enough. Thanks to Dave and Charles, I should be able to get a decent nights sleep for the first time in almost a month. read more

Our plumber needed someone to identify the location of a leak in a main water line. They recommended CPL, who turned out to be easy to work with, showed up as scheduled, and efficient in detecting the leak. read more

James was a HUGE help for us. Took so much time to explain things, was extremely thorough, and was very knowledgeable. Gave me and my wife so much peace of mind during what is naturally a very stressful experience. Excellent experience with him. read more

Another irrigation installation company told me I had no pipe leak; just leaky valves causing the pond in my garden. I called in CPL. Jorge found the failed joint quickly. Now my water bill will drop dramatically. Good job Jorge and CPL. read more

Nick from CPL called to give an update on his time of arrival, and then was prompt to that time. He wore booties throughout my home and was considerate, conscientious and professional in all aspects of his service call. Not only did he find the leak, he marked it clearly for plumber to be able to repair hole in pipe. He answered all my questions and also provided a written report. He used a variety of tools from infrared to other devices to listen to the leak and track the pipes. I had feared the leak was under the slab, but it turned out to be in a relatively easy place to get to and fix, behind a mirror above a bathroom vanity. Where Nick cut the back of the vanity cabinet, he kept the lines straight and made it easy to repair rather than have to replace the whole back. Nick clearly marked exactly where the pipe was leaking. He also turned off my hot water heater's hot line and bled the line so I could keep the house's water on and no additional water would leak until the plumber could repair the pipe. He kept his work under the minimum two hour $325 service call charge. read more

CPL Cable Pipe & Leak Detection - Plumbing Near Me - El Cajon, California

Called on a Sunday because i had warm spots on my bathroom floor. A plumber i contacted recommended them to locate the leak and my brothet recommended them. My britheworks at Schmidt. That was enough for me tobuse them. I spoke with Ruth Monday morning. I know i sounded freaked out and panicked but she took care and got me scheduled that afternoon. Jacob arrived and marked the leak and the pipe. He calmed me down and was so professional, personable and friendly. If you ever find yourself in this situation, i would use them again. Thank you for your responsive and competent help. read more

I hired CPL-Cable, Pipe & Leak Detection to investigate a suspected leak at my house. The first technician was friendly but unsuccessful in locating the leak. I followed his advice to dig, but found nothing. It became clear that the leak was not outside, as turning off the main shut off for the house stopped the meter. I called CPL again and the second technician quickly identified the leak within 20 minutes. He demonstrated expertise and efficiency, earning the title of a veteran. If you have a leak problem, don't hesitate to contact CPL-Cable, Pipe & Leak Detection to prevent further damage. read more

We've had to call CPL a couple of times to detect leaks in our rental properties. They have been timely and friendly each time. The manager, Joey, was also responsive and helpful when we asked a leak detector to come back out to confirm the leak detection by taking care of an extra charge for us. Appreciate the customer service here! Thank you, CPL! read more

CPL Mark Coats was amazing. DFL plumming recommeneded I have CPL come out before gussing where a leak on my concreate was which could cost me thousands of dollars. DFL plumbing Rubin is amazing and an honest man. Mark cwas spot on finding my leak under the concrete. He was very informative and polite. He saved me thousands of dollars. I would highly recommend this company first before ruining your concrete. Thanks again read more

CPL Cable Pipe & Leak Detection - Plumbing Near Me - El Cajon, California

The guy who came out was nice but couldn't find our leak (a plumber found it the next week in less than an hour). Based on some damaged areas, we were pretty sure we knew the leak was coming from a certain area and we told the CPL guy. The guy that came didn't really listen to us, kept telling us about what he discovered at the job he had the prior day (which was irrelevant to us) and spent the allotted 2 hours checking random locations in the house (including upstairs bathrooms on the other side of the house that were above the garage and the leak was in the ground floor master bathroom) rather than focusing the time in the area we suspected. I expect he was just following his protocol but if he just listened to us and/or spent more time in the area showing the water damage, he should have been able to find it. The reviews I read made these folks seem like the best of the best and they did what plumbers couldn't do and that was just not our experience at all. In our case this was a total waste of $375 and I wish we had called the plumber to begin with. Also, when I setup the appointment I explained that it was likely a long-term drip leak not a real active leak (as our Flo monitor would've caught if there was a real active leak) - I don't think this company is capable of finding the drip leaks and should've just told me that when I tried to make the appointment. read more

I do not recommend this company. Beware that they have a clause that says they can be wrong in the location of the leak and have no responsibility for it! CPL came out to our house early July 2022, "found" and marked the leak in the kitchen. The plumber came out and jack hammered our kitchen floor, but no pipe or leak found. 5-6 feet behind the kitchen wall (living area) was the leak the plumber determine after 8+ hrs of trouble shooting/digging in the kitchen. The plumber jack hammered that area, found the leak quickly, repaired it, cemented both holes in the kitchen and living area, charged us an extra $600 (with military discount) for the work. CPL will refund us their cost of $290.00 but takes no responsibility for the tile work we have to replace in our kitchen or the extra $600 we had to pay. A 13 hour job, could have only took 4 hours. Plumbers left at 2:30am exhausted. read more