Bait And Switch $127 The customer service was phenomenal while placing the order... after the cookies were purchased for $127,the old Bait & Switch Scam happened to me! I ordered 36 cookies for my daughter's class, for her birthday. MAJOR Let down! I ordered 18 Cake Batter and 18 Chocolate Chips cookies. Instead of the cake batter I received Sprinkle Cookie! I was told 2 different reason why this was the case! Neither one made sense! I requested for a refund! I've called the manager Emily, left voicemails begged for my money back! Nothing... poor business! Check your merchandise. I didn't have a chance to! They were picked up at 8:00 and rushed to my daughter's school! Karma will happen! read more

Crumbl - Orange - You tell me... does this look like a Sprinkle cookie? NOT a Cake Batter Cookie! - Bakeries Near Me - Orange, California

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Delicious Cookies my Family loves these cookies. They are all good! I am glad they bring back past cookies they have made. read more

I seen so many posts on social media about Crumbl Cookies. The first time I tried them was when a client from Utah was raving about how great there were and he brought them for me. Since then, they open more locations and are now available in California. I like the concept of the rotating menu...it's always refreshing to have four or five cookies a week where the following week it would be substituted with new flavors. It makes a trip to the store a very fun surprise! These cookies are humongous! It's thinner than your normal store-bought cookie and almost twice as large as my palm. It's a little pricey for each cookie, but it redeems itself with its amazing taste. When I first took a bite of the Crumbl Cookies, I felt memories flowing back of my childhood. There's a hint of sweetness, well-crafted crisp flavorful edges, and slightly chewy on the inside. Whether the cookie is hot or cold, it can be served either way. Crumbl Cookies stands out for its variety and is a great way to indulge for a special occasion! read more

Crumbl - Orange - Crumbl Cookies Classic Box - Bakeries Near Me - Orange, California

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Came here to try for the first time and I loved the animal Cookie flavor. Went back and took my family. read more

Always clean, good music, great service and staff, good food and packaging. Also short waits and easy to order on their kiosk.

Do not come to this location. I pre ordered cookies and even checked in with the girl who said my order was in the queue. I waited 25 min while i watched people who ordered in person get their order and everyone else around me come and go after picking up their pick up order? I was a little past my pick up time but 25 min wait for cookies I placed online is crazy. The girls working looked super stressed out. read more

These were decent. Don't really see the hype in these big cookies. We ordered a variety of 6 and some were good and some weren't. Cotton candy was way too sweet and gross. The lemon one was good but the inside was cold almost as if it was refrigerated. The chocolate chip was really good and so was the donut. Others were forgettable. Best big cookies I've had were from Levain bakery in nyc and hudsons cookies at fashion island. These don't even compare! read more

Crumbl - Orange - Variety of cookies eh. Some were hard/cold/refrigerated. Don't see all the hype for the price. - Bakeries Near Me - Orange, California

Always great flavors, great cookies. Staff is always friendly and presentation is always appealing

They seem to package the cookies and deserts poorly. We've gone 5 times and 100% of the time the topping on the cookie is splattered all over the box and off the cookie when opened in the car right after getting these. Looks like an absolute mess. Not sure if it's the care or the product. The cookies are so so, taste like processed food cookies, nothing to write home about. When ordering on the kiosk or on-line it asks if you want to leave a gratuity...before you've even been served, which is odd because the only time you interact with the staff is when they put your cookies on the counter when ready. What are you thanking them for at that point when you ate paying? A hypothetical experience and service? They don't even take your order you punch it in. Last time we'll go there. read more

Crumble provides a tasty variety of cookies each week. Some of my favorites are apple pie, lemon, maple bacon, and Dulce de leche. Some flavors are a bit bland, but overall most that I've tried are tasty. The presentation is nice, and the service is too. I have been going here for about a year and always go back even though it's a little pricey. It's a nice treat now and then. The cookies are large enough to share. read more

I love coming here and was specifically looking forward to trying the new red velvet cookie for this week! Got home and realized it had no icing on it. I love Crumbl so much but was so sad to realize this! I should have checked but disappointed read more

Crumbl - Orange - Bakeries Near Me - Orange, California

Not the best experience at the Orange location. I usually go to the Pasadena location, where the cookies are always warm, fresh, and soft. I decided to try this location cause we were in the area, but unfortunately, it was disappointing. I came in close to closing time, and maybe that's why the staff wasn't willing to warm up the cookies they were cold and a bit hard. It just didn't feel Fair as a paying customer. I won't be returning to this location read more

I've been here several times and cookies were great. I went to pick up cookies as a gift the other day. I came right after they opened at 9. The counter looked like it wasn't cleaned off from the day before and I don't think they have swept the lobby in weeks. Not sure I'll be back. read more

I can't stay away from crumbl cookies! Each week they have new flavors... so I always need to try them out. If you haven't been before They are gourmet oversized soft cookies. I can't recommend them enough, go!! read more

Crumbl - Orange - Coconut, chocolate chip, strawberry ice cream bar and mint brownie - Bakeries Near Me - Orange, California

This location ALWAYS has cookies even when other locations sell out. I love this location Bless them!

Love ordering thru the app. Cookies are always delicious everyone is always very nice. Love Crumbl

The cookies are 6 stars! The staff is negative stars. I've come here a couple times now, but the staff don't greet you or ask how to help you. It's very negative energy in there. No one smiles, thanks you for coming in, or tells you to have a nice day. If the cookies weren't the most delicious cookies I've ever tasted, I would never go back to give business to people like that. However, I'm human, so I'm picking the cookies over standing up for what I believe. Oh well lol. read more

Crumbl - Orange - Double Fudge Brownie - Bakeries Near Me - Orange, California

Ordered two free cookies from this location last week and when I walked in there was no line. This location is next door to Home Goods and there's plenty of parking out front. I like the snicker doodle and the regular sugar cookie with pink frosting. I ordered one of each flavor (six total) for a friend and dropped them off and she said it took 3 days to finish between three grown adults. Her favorite was definitely the sugar cookie with frosting. A third friend also received a box at work the next day and his favorite was the sea salt caramel while the girls at the office really liked the blueberry cookie and again, they had to cut the cookies into halves or thirds to finish it. I wouldn't give them the best cookies in the world award, but they're really good. Great idea for the office or a gathering with friends. read more

Crumbl - Orange - Free cookies! - Bakeries Near Me - Orange, California

I don't care what people say, I love Crumbl cookies. Yes, they're sweet. Yes, they're a lot and best shared. I'm giving 4 stars because I wish they had more consistent flavors. I love that they try new things and switch it up but some are just so much better than others. read more

Crumbl - Orange - 6 Pack Crumbl Cookies - Bakeries Near Me - Orange, California

Everytime I go the cookies are always warm and delicious. One of my favorites was the donut cookie. It was like heaven. I would do recommend. read more

Does anyone else remember how quickly Crumbl Cookies rose to the top? I don't even remember knowing anything about it until stores were popping up literally everywhere! We came on a Friday night around 8/9 and found a somewhat empty store (I heard lines have been long) A handful of people were ordering online so technically no one was in front of us. We ordered the pecan cookie and potato chip cookie. I didn't really look at the menu prices but realized it was around $5 per cookie. The pecan had a simple shortbread kinda cake-like cookie with a ton of caramel and chopped up pecan pieces. It was like a pie but with a different crust. I don't know if I'm a huge fan of Crumbl - their cookies all seem to have the same base with an insane amount of frosting. I don't like the thickness/underbaked feeling of the vanilla/shortbread thing going on. I did like the potato chip as it had some texture/chocolate but it was again, too thick for me to enjoy the whole thing (I had a few bites) I'm not dying to go back and definitely don't think I'll join the Crumbl cult but I do respect their packaging (reminds me of Sidecar) and their constant rotating cookie flavors. read more

Love this store. The employees are amazing. The cookies are scrumptious and my grand baby loves the original chocolate chip.

super clean and fast! Really good customer service. My cookie was amazing and very fresh. read more

Crumbl - Orange - Bakeries Near Me - Orange, California

Cookies are always fresh and delicious and good here glad the open this closer to me in Orange

One of the best locations the food is very good, would highly recommend, we love the oatmeal chocolate chip cookie. It's really good.

Quick and friendly staff and cookies were amazing. My only disappointment was that when I went it was still pretty early in the day and half of the flavors were unavailable. read more

Rich, heavy, indulgent cookies - look no further! Crumbl cookies has really expanded recently and it's such a luxury item to bring to parties or for celebration! It seems like they do a rotation of flavors and offer different size boxes for easy carrying. They are quite pricey though, as I paid ~$25 for just 6 cookies. Everything is very organized here, and you can see the staff in the back weighing everything. Makes sure all your cookies are the same! read more

Fancy delicious cookies, here we are!! Crumbl Cookies at Orange 100th review!!! I have known about Crumbl through their social media presence lately but haven't had any motivation to drive for 30 minutes to get some for myself and the fam. Luckily, I had my amazing Yelp friend Dee who posted these amazing pictures that I just couldn't resist myself after seeing them. This week, it was nice to see that they have carrot cake and s'mores flavor, two of my favorites. I love that they have an online system for pick-up order that make it super clear from start to finish. When I checked in, a warm box of cookies was already there for myself. Quick and easy!! The cookies were warm, soft, and flavorful. I love the cream frosting that they put on top of the carrot cookie. It added a pleasant mouthfeel to each bite and went wonderful with the carrot base. To me, this is of the best flavors!! *Broke college-student alert* Their prices for these cookies can be a bit higher than normal. However, I think it is reasonable that you receive the good product that is equal to its face value. Plus, the cookies are made fresh to order and they are huge. So you can share it with another person, or even two and be happy together!!! read more

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These are some OK cookies! I was so in love with The Cookie Plug, that I can't help but compare to them. Not as many flavors to choose from (only 6), and flavors change weekly. I had been looking at the menu for weeks and it never appealed to me, until this week. Cookies aren't as big - Price is higher - Not as tasty. We ordered 2 Buttermilk Pancakes, 1 Hot Chocolate, 1 Chocolate Chip, 1 Snickerdoodle, and 1 Red Velvet White Chip. I was most excited for the Pancake cookie, and it was good! But I felt like it wasn't cooked long enough? I did like the "crunchy" marshmallows on the Hot Chocolate, they had the texture of the marshmallows in Lucky Charms. Other than that, I wasn't a huge fan and my husband agreed that The Cookie Plug is better. We got 7 from them for $27 and they lasted us over a week. I spent $35 last night on 6 cookies that will be gone in a couple of days. It's nice that they have an app you can order from, but I don't see myself ordering again. read more

Was surprised when I walked in to. see how dirty the place is. This is the area customers see so I don't want to image what the area looks like where they make the cookies and store the ingredients. Oh by the way they only take credit cards and NO CASH. Needless to say I won't be returning. read more

I love Crumbl cookies they are absolutely delicious. I've only got them two times but I think that they are so worth it what I don't like is the calories, but I guess once in a while isn't that bad read more

I wish I had taken a picture of these cookies before tossing them in the trash. These were the stalest cookies I've ever eaten, and it was my first visit to this so-called 'trendy' spot. When we walked in, the staff didn't even greet us--just gave me and my friend unfriendly looks, as if we'd done something wrong. While the prices seemed reasonable given the size and the need to cover business costs, the product was disappointing. One bite, and it tasted like something stale that had been forgotten at the back of a kitchen cabinet. I really don't understand the hype. Do yourself a favor and check the bottom of your pantry--you might find something better there. read more

This place is great the cookies are so good I have tried the chocolate chip ruby red chocolate peanut butter and tonight I tried the double fudge brownie that is my favorite so far . I came here on Saturday with my mom sister and her husband the owner was taking our order and he suggested the ruby red after we were done ordering the owner walked over to us and gave us the ruby red Cookie for us to try I want to thank him it was really good I have never had an owner do that great customer service here all the employees are really nice if you want a really good tasting cookie I would definitely come here . Their menu does change every week I think that's cool . read more

Crumbl - Orange - Double Chocolate Fudge brownie - Bakeries Near Me - Orange, California

Love ! Soo soo good Love how every week is different Favorite so far was the banana bread read more

crumbl cookies are so good i always get my cookies so warm just like straight out of the oven sooo good and delicious

Over priced & over rated. I was so excited to try this place as I had driven by a few times & never had time to stop. My first impression upon walking in "super cute". Loved the whole set up bright and inviting not to mention the smell warm baked cookies was mesmerizing. The customer service could have been a little better as I felt a bit rushed and did not get a greeting as exciting as the ambience I felt when walking in. Now about the cookies. I ordered a 4 pack for about $15. Still can't believe I paid that much for cookies that were just okay. Not anything special. They looked delicious but just tasted ok. I was actually expecting bigger, better flavor. I highly doubt that I will be back. It just didn't do it for me. read more

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Cookies are totally undercooked. You can see. There's no quality control left in this place. If you look at the walls, the restaurant floor everything is filthy will not be going back. read more

Bummed as the reviews are all true. Cookies are beautiful, staff was super kind. Flies flying everywhere, all over the place--yuck! If I was an employee there first thing I would do is get a swatter and kill them all. Is that so difficult? We tried 5. Chocolate chip cookie- chocolate was good, rest was like eating raw playdough. Seriously. The two dark chocolate were like soft cake. They taste the same with sweet icing. (One had marshmallow). The cinnamon looks raw and unappetizing. It's for my 4 year old and honestly, will have to update that review as it doesn't look good eek. And that's it. I am not big on instagram as who has time for real hobbies or child raising nowadays, but unfortunately this place is all Braun and no brains. I am so sorry to write that. I make a mean chocolate chip cookie, and have really had the best (Torres, Max Brenner and of course Levain). These just don't cut it. My husband said Costco's taste better. Yikes. Sorry to say. And yes, I even gave her a tip. And what was it over 21 dollars for 5? Hmmm My advice for small business owners: open a Sidecar donuts. It's amazing. read more

Crumbl - Orange - Bakeries Near Me - Orange, California

Not even going to try to take away from the deliciousness of these cookies, because there is no denying their amazing taste but this store is an absolute mess! Unattended MESS on the counters, floors, workspace, literally everywhere! Cookie dough sitting out, dirty bowls sitting out (as if they're going to be reused?) Cleaning solution bottles on the same counter as where they're making the cookie dough. It was honestly just messy every where you looked from the minute you walked in the door, as far back as I could see. They also had 2 cookies crossed out on the menu board and they were not even out of them! Even the counter fronts and baseboard areas were filthy and this location has only been open a few weeks. This store clearly lacks good management and/or employees who value their workplace. It's really disappointing. read more

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My God-daughter and I have been craving a Crumbl cookie since I received a gift card back in January. We were in the area so it was a no-brainer to stop by and buy a four pack to share. Unfortunately, this location is not as enthusiastic about their cookies as we were in trying them. As another post mentioned, their cookies are not thoroughly baked because it's not in their best intention to provide a quality product. This is wrong on so many levels. Each of the four cookies, three of which were different types, were raw. We couldn't believe it! We had to tossed them. $16 plus tip down the drain. Shame on the store proprietor. Please get your act together and practice better quality management practices. read more

Crumbl - Orange - Raw cookie (one of four) :( - Bakeries Near Me - Orange, California