they made my Otree wrong then act as if they don't know what I'm talking about, I even spoke a manger and he hung up. five thumbs down customer engagement read more

Nom nom nom. Cheese curds! Used to have Culvers butter burgers and cheese curds when I was in college, in Wisconsin. Yay to the fates for bringing them to Avondale! Met the family that owns the place and they are super nice. Food is higher quality and costs a little more. It's worth it. Burgers are super yum, desserts are a big hit with my wife and daughter, and I eat cheese curds until my lactose intolerance warns me otherwise. Non-burger options are also good-- French Dip, chicken, and soup. Ice cream is actually custard, so it's thicker. May be an extra good thing to stand up to the AZ hell-summer. My work team loves it when we bring in Concrete Mixers for them for special occasions. read more

The food is just average, but their customer service is great and so is their constantly changing Frozen Custard menu. Make sure you subscribe to their text messaging system for promotions... they get me everytime! read more

I will say this, had they been kinder towards me when I was ordering I would of rated them higher. I took my daughter and two young boys through the drive thru to get ice cream but my boys 5&6 decided they wanted a kids meal burger. First time here I asked her and let her know "Hey First time here!" Her response, well let me know when your ready? Of course I have questions. Besides the bad attitude we ordered 2 kid burger meals 3 Oreo shakes and 1 vanilla cone. read more

If you want the worlds best service go to this Culver's. Delanee is absolutely outstanding. She provided the best service i have ever had.

Delicious burgers, clean tables, concrete mixer and shakes are delicious. Fast friendly service.

Stopped in here to grab a quick bite buffalo chicken tenders and my boy got a concrete Heath bar. The staff was friendly, nice and clean and clean bathrooms! Quality food, I'll be back read more

First time going to this location and any Culver's ever wasn't a good experience. The food was trash and I will not be going back.

Staff is so welcoming! Ice cream clusters never disappoint! My children love their kids meals! You can either have an ice cream cluster at the time of purchase or tear the coupon off and save for another day! Love this place! read more

First time driving through and coming to a Culver's. I am REALLY impressed. We ordered shakes and they are AMAZING. The food was SO GOOD. And the crinkle fries with cheese sauce won my heart over. Wishing we had a Culver's in CA now. read more

I love the pork tenderloin sandwich I like mine with extra mayo the best choice on the menu! Also the crispy chicken sandwich I also like this one with extra mayo! Their onion rings are the best also. This place beats most burger joints out there. The only complaint is the service what do you expect when you have nothing but kids working there!!! read more

Oh for Christ where to start. All I ordered was a damn bacon deluxe basket with no onion or tomato and a butter burger w no onion. This woman at the drive through thing is talking at 2.5 billion miles an hour. "Okay so that's a deluxe no onion or tomato and a single with onion and pickles" I say "no. No onion." "Okay so a single with onions and the works" and this point I'm sick of the shit so I just say yeah sure. Whatever I'll eat some damn onions to save the time. Then we wait for the food, food comes, no frys and both sandwiches have onions. Y'all got some onion enthusiasts up in this bitch. God help us. read more

We ordered a salted caramel, crunch concrete mixer and a cookies and cream, whipped cream concrete mixer. It was made with custard so it was definitely creamy in texture. I would try it again if it were convenient but probably wouldn't drive out of my way for it. read more

Culver's - Fast Food Near Me - Avondale, Arizona

Have you ever gone to a place and the service was awful? if not go, to this culvers and you'll know what I'm talking about. Simple things that we ordered that we PAID for (extra toppings in our concrete mixers) it's like they didn't even bother putting it in. Wish i didn't do drive-through because then I could've at least gone back. That's not even the biggest problem because mistakes can be made. I understand that. But what made bad to worse was when we asked for extra ketchup. The middle-age lady working made it seem like we were asking for a kidney. We had to ask multiple times to just get one or two more ketchups with our large cheese curds. Seriously? Does the extra toppings I asked specifically for and paid for come out of your paycheck? Does the extra ketchup come out of your paycheck? Not going back. You get 1 shot with customer service. This place blew it. read more

This place is really growing on me. The restaurant is always clean. The staff is friendly. But the food is consistently good. The bacon cheeseburger is excellent. The desserts are delicious especially that Turtle and it's really not that expensive. You can tell that they take a lot of pride in what they do and you can definitely see this place doing what you they do for a long time. Good job Culver's. read more

Lovely lovely lovelyyyyyyy lady at the register. At about 8 pm she was in the middle, she was timid, she was sweet, polite and perfect for the job. She suit her appliance act and was very nice and exceeded her expectations as a cashier. My friends and I respect her very much for she was one of a kind. I will be returning due to her presence, she is very well spoken and looking. She will do great things, she will go to college. She will be president. All hail middle register lady at 8 pm! read more

First time trying Culver's and it was pretty good for a fast food joint. The family was all craving a burger and happened to be passing by so we decided to stop. This is a great place to take the family. The staff were all friendly and warm. The establishment is exceptionally clean and well-maintained. And the food, although a little pricey, was pretty good. There was nothing really special about the burger but it was above average for fast food. They also serve frozen custard, which we didn't try this time, but looked delicious. I will say that the fries and cheese curds are both absolutely delicious. And you must try the root beer as it is their own and quite tasty as well. This is definitely a great stop if you want a quick yummy bite to eat! read more

Culver's - Deluxe Butterburger and Cheese Curds...yum! - Fast Food Near Me - Avondale, Arizona

First off I would love to drink my shake without hair in it and would love to have my food correct. The floor was wet without a wet floor sign and it's prom night I could've died. read more

First time I have been here and I'm definitely coming back. The bacon butter burger was as good or better than any full service restaurant burger I've ever had. Good fries and onion rings average.Cheese curds were just okay. Service was very good. The burger was the star of the meal. read more

My girlfriend and I wanted dessert last night, so we went to Culver's. It was about 9 PM and the restaurant does not close until 11, so we were expecting everything to be pretty much up and running still. I've had nothing but pleasant experiences at other Culver's locations before. While I was ordering, my cashier was friendly, but did not know how to ring up a coupon. He asked another cashier and she helped him. After he asked for help, he still didn't get it and he asked her again. He still did not know how to ring up a coupon. The first two cashiers then got a supervisor and we eventually got our coupon entered into the register. Once we eventually got our total, the register did not read my credit card. I then tried another card and it did not read. He offered ringing us up on another register, but I decided I did not want to go through the ordering process again. I eventually paid in cash (not something I normally like to do since I don't like loose change). The cashier was really apologetic, but still, he could have received better training or supervision. While this was going on, another family who had been there since before I arrived was waiting for their order. I noticed a staff member in the back yell "order up" and there was clearly an order ready to be served. The family who was waiting kept telling one of the cashiers that his order was up, but there was a group of about four or five employees nearby (including the supervisor) standing and talking, paying no attention to the family who had by then been there for a long time. It was clear to me that that family was not happy. The restaurant was clearly not understaffed. Normally, Culver's (and almost any other business) gives out receipts. I was really surprised I did not get one because at this point, I knew I wanted to leave feedback. Once I got my table placard, I got a table and waited patiently for my order to be delivered. After approximately ten minutes of not getting our order delivered to our table, my girlfriend decided to go to the counter to ask about our order. They asked if we ordered a strawberry sundae. We did not. When my girlfriend told them what we ordered, the staff member saw our order, but noticed it had been sitting for quite a while. In fact, both of our items had been partially melted. They remade one (I'm not sure why they didn't re-make the other) and we got both sundaes. On a few positive notes, the custard was pretty good, the urinal screens smelled like they had recently been changed, and there was ample parking. I have been to Culver's in Phoenix, Tempe, Mesa, Chandler, and Casa Grande, and all of those experiences have been nothing but exceptional. You can look through my profile and see that I rarely write negative reviews. This Culver's needs some work. read more

Butter burgers and cheese curds always satisfy our bad cravings. This place serves up one if the best burgers! Look out for the $5 pints and specials. read more

Best burger I've had in AZ so far.. I happened to be staying at a hotel during travel right behind it, and never thought to try it.. I regret that decision.. Easily the best burger I've had so far out here and in speed with an In and Out... not a fan of the fries, curds are decent, and the desserts are legit on a hot day. West valley has a gem, I will look forward to trying other locations.. read more

I gotta grab me some Culver's whenever I have a chance. It reminds me of Wisconsin...and growing up there. Having a treat at Culver's was a big deal. I stopped at this location on my way back to San Diego. Not a bad location. Near an off ramp. The day that we stopped in the grill was not working so no butter burgers to be had. I wasn't too upset. After all, I was able to have my vanilla custard turtle sundae. This is not your typical sundae made with vanilla ice cream, it is made with rich frozen custard. After eating one, you could simply die happy and in a food coma. This location was also pretty clean, to the point that it felt like the floor had been just waxed and a bit slipe n slide like. read more

Love Culver's Always done right! Reminds me of Wisconsin Dells where people are friendly and courteous.

Just because i received a great customer service, i won't put my star down to you all. Even though waited for 30 minutes for my fried chicken, i am ok with it. Food was great and just need to pay attention to detail. And I am late to pick up my bro-in law. Is ok just being positive person. They offered me a concrete custard, but I am not a person who will take advantage about it. Thanks CULVER'S read more

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Had lunch here with my wife and kids. A couple of times. This place is somewhat new to me, but, very very good. I really like their hamburger patties, they're kind of thin, like a steak burger. Their fries are really good as well. The standard crinkle cut fries. They are cooked just right. They also have a lot of extras at this place including Wisconsin cheese curds, shakes, malts, ice cream, etc. It's like a dine in experience mixed with fast food. Very nice atmosphere. Staff is professional, clean, knowledgable of their products. Overall I rate this place up there with the nicest of burger joints! You've got to give them a try. read more

I have been going to this Culver's since the first week it's been open and I have never once had a single bad experience! The food is always fantastic and prepared to order and the employees are always happy and helpful. This Culver's is how all restaurants should be. read more

Perfect food and service every single time. It's hard to find people who were born to be in the service industry that really act like they are enjoying what they do. And that's what it seems like here. Keep doing the good work team! We appreciate you!! read more

This is my second visit in two years and while I think the food is pretty good there are other places I would choose to go first. I went with the traditional butter burger, cheese curds and a chocolate Reece's peanut butter cup concrete mixer. The burger was pretty good. I really liked the bun. I also went with the cheese curds which is a nice change up from the normal fries. The mixer was ok but not so good that I would go out of my way to have it again. My husband had root beer and it was really good. The staff is super friendly and everything is really clean. read more

Very good burger and fries and the entire family enjoyed their meal. We went late, around 9:00pm and it was very busy so we were glad we were not there during the dinner rush. One complaint is after we ate our meal and on our way out we went to the counter to order some frozen custard to go. She took our order and we paid and they she stood there looking at me. I asked, do we get a number and she said "no, just stand against the wall and they will call you when it is ready". She had not taken my name or anything so I asked her "how are they going to call me, they don't have my name?" and she said, "they will call out your order". So, we stood in line with the other 15 people and each time an order was ready it was a cluster with people trying to figure out if the order being called was actually there's or someone else's. They continuously had to go through the entire order so people could figure out if that was their order which slowed down the entire process and made the front of the place a zoo. I highly recommend they come up with a better way to call out orders so people know if it is their order being called out. It would be as easy as giving each customer an order number that is called out when it is ready. read more

Either someone read my previous comment, or enough people complained about it, I got both my salad dressing and sauce in the bag tonight...without even asking! Plus the food is still dynamite. read more

How can this not be a National Chain??? Gorgeous, clean place, and the food! It's a far cry from Mickey D's or BK, that's for sure. If you like battered fish, you have to try the fish sandwich or the fish and chips. I've tried both in the week since I discovered Culver's. I'm dying to go back and try a strawberry shake and many of the other menu items. Hopefully they will be just as good. If you are in the area, check it out. read more

This was my husbands first time at any Culvers, I hadnot been in over 10 years. We walked in and got hit in the face with a heavy smell of grease. Worse than any fast food joint I'd been in years. So we immediately decided against getting any burger etc and just stuck with desert. The frozen custard was great no lines to wait in. However the water from the soda dispenser smelled really bad like wet dog. It tasted ok but couldn't get past the smell and the thought that this same water is what is used to make the soda turn out stomachs. We called the next day on a Friday and talked to the MOD to tell them about it. They said we should call back and tell the manager the next day ( why couldn't they just take a message and give it to the manager?) We came back a week later and the water was still bad read more

This is the worst drive thru ever. You got someone talking to you 90 miles a minute and not give a chance to give your order... I ordered choc/ vanilla shake . I get home I got mint/ caramel even after asking her while she was handing me the shake. So I called the store and spoke to a person named Liz who maee a liar out of me instead of apologizing. read more

We don't come here often but we happened to this night and Tristen gave us the best customer service, she went above and beyond and even wrote our drink order on the drink lid :,), just a joy to interact with. read more

It was our very first time here and Jackie treated us very well she deserves a raise!!

Very good service, friendly staff, the food is amazing for a fast food chain. I love their cheese sauce, I eat it with everything. Good burgers, good fish, you won't be disappointed here. The quality is consistent. read more

I love the burgers and the concretes. I always get a blueberry cheesecake concrete with EXTRA cheesecake and every time they hand it to me it never has the cheesecake. That is the reason for the one star review. When you're paying 50 cents extra for the cheesecake it does get pretty frustrating to have to remind them each time. read more

I try to avoid doing big chains, but occasionally I make exceptions. I've been to this location a few times and it's always been good. The burgers are a bit greasy but honestly, it's not like a bad greasy if that makes sense. The pot roast sandwich, burgers and custard are all really good. They're also fast and fresh, even when you're close to their closing time. It's a great spot for me to hit up late at night in a pinch. read more

Frozen custard: do you need another reason to show up? Pros: - The burgers aren't bad. The secret to a good burger is the bun. It's hard to go wrong with a good bun slathered in butter. They post the calorie content on the menu, so it's definitely not a daily or weekly (or even monthly?) kind of joint. - Improbably inexpensive. How do they do it? Cons: - Improbably inexpensive. What did I just eat??? read more