Ordered a single scoop dish of vanilla With cookie dough and a single scoop dish of chocolate/vanilla mix. Two cars ahead of me and 4 cars behind me all got their food before me. I finally asked an employee and was brought half melted ice cream, no apology. So it sat on the counter before it was brought out. Great job, guys! read more

Culver's - Fast Food Near Me - Phoenix, Arizona

Legitimately the worst ran Culver's (or any fast food restaurant for that matter) in America. Waited over 30 minutes (after ordering) in the drive through area to get ONE cheese burger in the middle of the day with essentially zero other customers. Avoid at all costs. read more

I love the burgers in there. Especially the butter pecan ice cream in the pint. I just wish you guys would put a location in South Phoenix. It's booming over right now, especially with the light rail opening next month. You guys would receive so much business especially from me. U will get tired of seeing my face. Also, today is Mother's Day. So to all the ladies that read this review, Happy Mother's Day. read more

First time here. I ordered the fish and chips and I was ready to be underwhelmed. After all it's a fast food place with a highly criticized drive through service, and that's why I decided to dine in. First of all everything tasted freshly made. The fries were still warm when my food arrived. The best part was the fish! Talk about being surprised! Two thick slices of fish along with some coleslaw and a roll, and it was great! It was lightly breaded and flaky inside. It was still hot so I had to let it sit for a minute. The coleslaw was fresh and what you would expect. I'm glad I came here on the whim, and look forward to trying one of their burgers next time. I'll still dine in though. read more

Culver's - Light and flaky fish & chips!! - Fast Food Near Me - Phoenix, Arizona

Great burgers n fries and shakes always yummy great prices great service always a good choice! And don't forget the custard yummm!

Always satisfying and done right! Really love the burgers, perfect onion rings, and of course the concert mixers are amazing!!

Custard is my favorite and culvers is a Wisconsin staple. The service was nice, quick and efficient. It was busy and full of Wisconsin snow birds lol made me laugh. Just like a Friday night in Wisconsin. It was a little loud but we only order custard. We weren't there for long. So yummy. read more

Culver's - Fresh Frozen Custard To Go - Fast Food Near Me - Phoenix, Arizona

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So rich and smooth. Fell in love with chocolate concrete mixer (theIr milk shake/"Twister") ice cream. Oh my gosh that was so delicious. First time here at this chain and just got the mixer. The interior seating is plentiful. Floors and tables were clean. Hunter, the person at the register was professional and helpful. They came by and checked on us as well. Quick chat with my two friends, Hunter was hospitable. Made us feel very welcome come. Next time I am in down with my friends, I will try the food. read more

Culver's - Concrete Mixers - Chocolate - Fast Food Near Me - Phoenix, Arizona

This is a review of the drive-Thru. Not the overall culvers restaurant location. INSIDE: Awesome experience. Hard workers and great owners that run this one. I have come here for a long time. DRIVE THRU REVIEW: Please Please Please place orange cones along the back drive like in-N-Out and Chick-Fil-A do. We have 4-5 cars waiting in line coming in the Camelback driveway and waiting in the drivethru line to order.... Then the A-holes come in the 8th Place driveway entrance and cut the line. This is not fair to the people already waiting in line. I know you are working hard in there and are such nice people but help us out here while we waitS Please help us...your customers! read more

Culver's - Yuuuuuup! - Fast Food Near Me - Phoenix, Arizona

They have made a few mistakes, but overall..the quality of food for the price is very good. The staff are at least trained...and do their best. Usually a younger group of employees.they do their best and a good environment. Very busy place! I eat their at least twice a week......they always make things right...and I always go back .. Camelback location in Phoenix. read more

This was my first and last trip to this Culver's. After hearing so many good things about the Culver's franchise, I decided to try it. Upon ordering we were greeted by a non-smiling, gum-chewing staff member. She did smile when asking for a positive review of her service. There was a bit of a wait for our food order. The restaurant was dirty, floors not swept of debris, and definitely not conducive to enjoying the food. After eating, we decided to try the custard. There were approximately ten staff members milling about behind the registers, and again there was a wait for the custard order. A staff member carrying a cardboard tray with various orders, handed me the melting cone with the custard dripping from his hand. This whole experience was very disappointing, and we won't be back. read more

Culver's is one of those fast food places where quality varies so wildly from location to location. This location has been fine until the last two visits as it relates to their dessert. We ordered concrete mixers and rolled up to the window and the ice cream was already melted. I'm talking soupy, runny disgustingness. I called the manager to ask him to remake it and it was the same way. I was told that strawberries cause the whole thing to melt, which made no sense and felt like he was grasping at straws for a reason as to why it happened. Regardless, the remake without strawberries was just as runny. I won't be back to this location. read more

Culver's - Runny ice cream. Gross - Fast Food Near Me - Phoenix, Arizona

The manager was great after I had a problem with the cashier and her discerning attitude. Everything was great Butterburger with cheese, fries, drink & small custard all for only $7.00... Great Value, Great Food, Great Service. Take out order. read more

My cheeseburger was overly cooked and salty. I ate it which I regretted and should have taken it back.

This place is great i got helped by the most helpful cashier i have seen her name is Alice she was so helpful and she chose my shake which was so fun for both of us and they always make amazing food! The place was nice and clean the bathroom was clean, the lobby was clean and the workers looked clean and happy. As someone who was in the food service for 7 years they were amazing. Alice thank you for the shake and it's amazing :) read more

Food was good I believe it was better than other fast food restaurants. The service it was OK they were nice Ambience really nice outside in the patio area we really enjoy eating our food in this culvers restaurant read more

All of the burgers taste great. The cheese curds could use some work. The french fries are really good, but can't beat them mcdonald's or chick fila fries tho. The workers are young so I don't expect a really great atmosphere. The look of the place honestly is better than I would ever think for a fast food place. Chick fila does it best tho. I would go here every week, just a bit unhealthy to do so. read more

I love Culver's as do my friends. I go at least once a week by myself and in addition about 3 times a month with friends. Love the burgers, salads and cod fish dinners (either 2 or 3 piece). The fries are the best around. The wait isn't too long for freshly prepared food. (If you can't wait a little it there's something wrong with you and go somewhere else). Service is superb and there are more than enough associates to help. It's fresh and clean inside always. My favorite go to place. Paul on of the managers is right on top of everything to run a smooth operation. We love Melissa too. read more

Culver's - Fast Food Near Me - Phoenix, Arizona

Not very healthy but very tasty. Lots of coupons are available, so if you go, don't pay full price

Living in Arizona is wonderful,but sometimes I miss home. That's why I always visit Culver's on camelback. Being from Milwaukee I just love a good burger and custard! Well they have it all. And if you like cheese, they have cheese curds. On top of all that the customer service is amazing! read more

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if i could put a zero star i woud the ice cream was more sour then a sour patch kid maybe check up on expiration dates

I use yelp all the time and have never left a review. However after ordering a strawberry sundae and spitting out a piece of napkin/paper towel I'm pretty disgusted. I called and politely spoke with the manager and he offered was to remake it for me read more

What a mess. First off, it took 25 minutes in the drive thru, only to get to the window and receive attitude from "Conner". I don't like that guy, he was so rude for no reason. Next, I received my order and 2/4 items were correct. The easiest item, the ice cream cone, came out last. It was sad, just sad. So sad, I had to throw it out. It just looked gross and melty, even worse in person - like someone had licked it a thousand times before it finally got to the window. Point is, have your shitty attitude, hate your job, whatever, but make sure the orders are correct and the food is presentable. I wouldn't ever return to this location and would instead recommend DQ, Churn, or Coldstone up the street. OH, AND NO ONE WORE MASKS!!!! read more

Culver's - Sad cone. - Fast Food Near Me - Phoenix, Arizona

The orders have recently been more accurate and the people taking orders seem to know the menu better and have more maturity than previous years. Great improvement. The food quality of the custard has been consistent. I don't know about the ambience, I don't go in; I only go through the drive through. However, I did frequent then indoors when they first opened this location and it was always clean, I'm assuming they are keeping up with that. read more

I went in there the other day and it smelled so bad that I couldn't stand it and I turned around and left. They should do something about the smell. It doesn't seem like it's a very clean place. Thank you. read more

Not sure what happened to this location but, it has gone consistently down hill for the last 12 months. The overall value of this restaurant isn't worth the time it takes for you to stop anymore. Two factors contribute to this. First, the exponentially inflated costs; $6.50 for a 'medium' shake is far out-pacing their competitors. Second, their customer service, or more precisely, complete lack of customer service in the drive thru. Tonight was one of the worst customer service experiences I've ever seen. A simple drive thru order of four items while taking the family out for a treat on a Saturday night. The order taker was the rudest, most impatient individual ever assigned to that job duty. He was also completely incompetent and required us to repeat ourselves multiple times. He acted like he was doing _us_ a favor by deigning to take our order. Did I miss something? Who is the employee of the business and who is the customer? We decided to speak to the manager on duty, whose name was Anaije (she pronounced it An-EYE-ee). Suffice it to say, the professionalism and sincerity of "the manager on duty" was lackluster at best. You could tell from her tone and body language, she had absolutely no intention of of doing anything about it. Do yourself a favor, skip this place. The Dairy Queen around the corner on Central Avenue is a much better experience and a much better value. read more

EXCELLENT, and I do mean EXCELLENT customer service. Would have been 5stars if I would have a actually gotten the bacon, on my Bacon Double Cheese Burger read more

Grace who is taking order in the drive thu is extremely rude as well as incompetent. I asked for 2 pieces of cod only and she proceed to ask me several times if I want the combo or meal. I kid you not, she asked me this 3-4 times! When I asked the guy at the window for the name of the person talking orders he just stares at me like a deer in headlights. He shuts the window and goes to get Grace (that's when I really start questioning the competency of this staff). Anyways I proceed to say the same thing, "I just wanted the name of the person taking orders please". She says it was her and I say okay thank you blah blah. As she turns and walks away she says out loud maybe I should give her my last name too. I don't know who runs that shit show on the weekends but someone's not doing there job. Customer service and quality assurance. Food tasted like shit, probably old oil. Waste of money. read more

order online and didn't get our full order, so we called back and talk to Sandra she couldn't find our order and eventually found it after a little encouragement. Its amazing how much you can tell about a person by the tone of her voice, but they didn't care we were wasting their time offer a coupon but not a thank you or anything. Called back to talk to the manager and evidently Sandra is now the Manager. My wife does work with the PTA and they do dine in fundraisers and Culver's host them and the manager wasn't Sandra then. I'm hoping the owners no how well there investment is taken care of. read more

On my weekend work trip to Arizona I came across this place. There was a long line when I got there which made me feel that the food would be good. Food was really soooo good and inexpensive ($10 a combo) Will be back on my next trip to Arizona!! read more

DO NOT GO HERE!!!!!! THEY GAVE ME A SUNDE WITH NO TOPPINGS AND THE SERVER HAD THE attitude it was somehow on me. I paid for a 1 scoop sundae not a one scoop in a dish. ALDO, THE ACTING MANAGER WAS AN ASS AND DUMPED MY Naked scope of ice cream pretending to be a Sundae in the trash. The customer service here is non existent I shouldhave known betterwhen the cashier couldn't answer any questions. Go some place any place else. read more

I'll be honest, I really wanted an In-N-Out burger, but there isn't one in the neighborhood. As I was driving along, the Culvers sign caught my eye and I figured that I would still be able to satisfy my craving for a top notch burger. I chose to go for the classic ButterBurger, though I let the clerk talk me up into a double with the toppings. I'm sure all the others, with bacon or swiss cheese oare fine, but it was the Deluxe that sold me. Onion, tomato, lettuce and cheese on a fresh bun. It was some good eats. I'm not a huge fan of their fountain offering and I was glad that I checked before splurging on a cup for soda that I would have filled with water. I wanted a non-caffeine and low calorie choice (there were enough calories in the burger, thanks!), but there wasn't one. Water it is. A couple of TV's were on and they do have a wi-fi signal as well. Next time, I'll try the custard! read more

Culver's - Fast Food Near Me - Phoenix, Arizona

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The worst customer service longtime The service was shit! Customer service was terrible and slow! Paul the manager no help and allowed the other lady to shut door and secretly CHARGE FOR EXTRA SAUCE! Stop hiring kids and get senior citizens to work part time for BETTER SERVICE AND CLEAN LOOKING!! Ewwww will not b back and BAD SERVICE OVERALL! read more

Very poor service need to train more employees on customer service asked the lady not to touch my car because I didnt wanna touch the numbers they hand out with everything going on and she scratched the heck out of my door and all she said was leave by slammed the window I was going to wait for a manager but no one would open the window I'm beyond upset first time at this location and she messed my car up ugh if management sees this plz right back read more

Culver's - Fast Food Near Me - Phoenix, Arizona

The cod fish sandwich is the best. The bun is soft and adds to the fish with everything on it. Top it off with fries and a drink and this dinner is out of this world. Service is excellent. Every employee is so nice. So nice to see every age group in here. I rate this place 5 star read more

Worse drive attendant ever. Never lets you complete a sentence. Talks over you always

Second time visiting a Culver's over the past 6 months. Last time we were in Florida, and I have to say, they have the NICEST people working at these places. Not only is the food out of this world, but the customer service is awesome. I highly recommend the kids meals for your kids, even if they feel a little bigger and want a full size meal. The kids meals are HUGE, and come with the custard that is out of this world. They did a great job on the food and customer service! I highly recommend stopping in if you haven't already! Being from CA, we really enjoy seeing these places when we travel, and we can always rely on them to be tasty and a great place to stop into. read more

Horrible chicken sandwich. Tasted like complete rubber. Staff isn't even considerate on getting the sauces I requested but definitely has to be the worst spicy chicken sandwich I have ever had in my life. read more

Good food, good service. They forgot my fries and left me not eating a full meal and being left hungry.

I wanted to like this place much more than I do, although this was not our first time it was first one in a long time, this time made a bad impression, With no many choices lately, it was Friday night and my son said he wanted ice cream so my other son said let's go to Culver's so we did, drive thru was open and had a line of about 4 cars before us Kids ordered food and shakes me and my hubby ordered just scoop of vanilla ice cream, it was handed to us in an acrylic holder where you can grab your ice cream from, but it was already melting as if it's been sitting for 10 minutes, I wanted to complain but I was just too busy liking the melting ice cream running all over my arms, that ended all over my shirt and my car seat, kids food was average, nothing to brag about judging by the look and my kids reactions, melting ice cream not cool! read more