I am a 78-year old female and have had many cars serviced in my lifetime. However, I was deeply…read moreimpressed with FNA's professionalism, expertise, kindness, and honesty displayed throughout my transmission issue being serviced. I cannot say enough about Vinnie and Mary Jane who made my heavy load lighter with their fair pricing and work done in a timely manner. They are a company of compassion and truth toward servicing their customers . I never experienced anything like it before! Thank You FNA for giving my 2010 Civic Honda a new life....you are the Best!

Saved me 5k. I too k Mazda there after dealership said rear differential had to be replaced. They…read moresaid the cap was loosed they topped fluid off tightened cap. No charge. That is honesty and integrity!

It is rare that you find a mechanic who is here to help the genuine public and not just be in it…read morefor profit. Phil and his team at Middleton Transmission are here to help you for ALL of your car needs. This team is a swiss army knife who can do just about everything your car needs in order to run properly. They were fun, appeciative and professional and you felt a part of their family from the second you meet them. 10 out of 5 Stars for this allstar team.

I chose not to use this establishment due the insensitive phone conversation I had with the very…read morenon-professional person that answered the telephone. upon requesting an estimate for the work I needed done, the man did not seem to know what I was talking about, asked me many questions then threw a whole bunch of "Well, I have to do this and that. It could be, this or that", when I requested one specific thing. SOUNDS LIKE BAIT AND SWITCH to me. Based upon the phone unprofessional conversation I had with the person answering the phone, I would never recommend anyone enter this establishment. thank you for reading this review.

Outstanding work and customer service !!! They replaced the torque converter in our GMC pick up…read moreand now it runs like a dream !

Great place to get your car worked on by people you can actually trust. They do free diagnostics…read morewhich is great, a lot of places don't do that. Went in for a transmission rebuild and had my car back within 3 days!! Highly recommended!

Ryan and his team are amazing! if you're looking for a good, honest and capable mechanic, look no…read morefurther. Ryan was awesome to work with, he clearly communicated the work that needed to be done and kept me updated as to its progress. I am very happy with the price, the work and the quick turnaround. Ryan made sure all of my questions were answered. I felt comfortable leaving my vehicle in his hands and confident that I would get it back running great. thank you for your hard work. I appreciate you!

Ryan is amazing. I've always had my car back quickly and is VERY fair with pricing. If you're in…read morethe Peabody area, this is the spot to go.

Needed work done to my. 2001 dodge 3500 van the transmission was not going into reverse. They got…read morethe van in for repair right away. I asked for a rebuilt trans and they did a great job. They checked and replaced parts that other repair shops would overlook. Master kit, band, o/d planet set,front planet,salenoid set, converter, 12 qts fluid, o/2 sensor. $2,136. He took the time to show me and explan everything he did.

NSMW is, without a doubt, the best European auto repair business on the north shore. I have been…read moretaking my BMWs to James and his people for over 10 yrs. Their work is impeccable and their prices are fair (sometimes 20 - 25% lower than the dealers. Work is priced by what it will take to complete not by what "the book" says to charge! Good people, excellent work, fair prices, and timely service. Oh, and they can usually provide loaners at no charge. What more can you ask?? Give them a try. You WILL go back!

We had a large oil leak repair on our 2021 Merc E63 AMG done by NSMW, great people to deal with…read more The job was done underestimate and on time. I can't say enough good things about the staff there.

**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

I couldn't recommend Jaime, Steve and the team at Certified Automotive more. they are honest,…read morethorough, have very reasonable pricing, communicative, and professional. When my 2017 Audi went out of warranty, I started going to Certified after first referring a friend based on another friends recommendation. I couldn't be happier. I never again have to be worried about work being completed properly or being overcharged. Never. I really like them a lot. A++

I do not recommend Ideal Transmission whatsoever. I've had 2 lengthy experiences with them. The…read morefirst time they rebuilt my transmission, they neglected to put the bolts back on my tire rods and I was put in a lot of danger. My steering went out on the highway, my car shook violently, but luckily I was able to pull off the highway and wait for a tow after which the tow truck driver asked me if I had any enemies who were trying to hurt me. A year later, I went back to Ideal because I had what appeared to be another transmission problem and it was under warranty. Long story short, it took them 2 weeks to even determine that it wasn't the transmission but a dead computer, and they had my car for an entire month. The worst part is that every time I called, Rob would tell me he'd give me a call back with an update. I never once received a phone call from him. Terrible communication and service. I know it was a rough winter but don't string your customers along that way, especially one whose life you previously put at risk. Definitely take your car to a more professional, reliable shop for transmission problems.

From the owner: Complete Transmission Repair Ideal Transmission was…read moreestablished in 1959 by Barry Cole and has been a family owned business since that time. Barry, now aided by his son Rob, has been involved in the transmission business his entire life. To say that Transmissions are their passion would be an understatement. Just spend five minutes with them and you come away with the feeling that this is the most important product in the universe. They put this focus into every one of their projects, be it a simple automotive transmission tune-up to a complex inboard marine repair. Quality, fair pricing, and service with state of the art equipment are what's made this continuously growing enterprise the premier company of its type North of Boston. Their reputation is so positive that people send transmissions into them for repair from all over the country. - Marine Transmissions - Boat Transmission Repair - Automotive Transmissions - Cars Trucks Heavy Equipment - Industrial Transmissions - Maintenance Contracts - Servicing Boston's North & South Shore - Cape Cod and all of New England Are you experiencing transmission problems? Ideal Transmission can help. Since 1959 Ideal Transmission has been a leading transmission repair facility servicing Salem, MA and the north shore of Boston. Automobile transmission repair may be the cornerstone of our business, but Ideal Transmission is much more than that...