2012 Dodge ram, one of the most common American vehicles on the road. Truck was overheating, so I took it here, figuring this place could figure it out, cars overheat, somewhat common problem. Well bottom line is I just can't justify paying $500 for a radiator hose. After day 1 I was told they couldn't find a leak. Then after 'hours of pressurizing the system' they finally found one! Miraculous? I certainly don't think so. Also tried upselling me another hose I didn't need (remember when you said you couldn't find the problem? Why replace another hose?) My trucks running fine now, my wallets dried up like a desert. read more

This is a great place to have your car serviced. The owner, Tom, is a man of his word. I had my car serviced here two months ago when my water pump broke. Unfortunately, the part was faulty and ended up breaking again. However, my repair had a 2 year warranty. After learning of the incident, Tom had the car towed in and fixed in less than a day! They also completed my inspection sticker. It shows a lot that a place is willing to drop everything and fix my vehicle in less than a day to stay true to their word! read more

My Son brought his truck to Danvers Auto Engineering because he couldn't figure out why is wouldn't start all the time. My son asked just to check THIS problem out, they did a FULL inspection of the truck (this is NOT what he asked for) and was charged $120.00 . When I called 5 different auto shops they ALL stated that this was unethical (Danvers Auto NEVER reached out to my son to inform him of the charge, my son did not want the full inspection and there was nothing posted in the garage to state a fee would be charged to look at the truck. )DO NOT go to this garage he will take advantage of you in your time of need. I did call Danvers auto and the person I spoke with stated that I should have gone to one of those garages, I will tell everyone do not go here nor don't send anyone you care about here as well. read more

My car was towed to this shop by AAA as a suggested bodyshop. When I came to the shop they made me sign the paper, there was no mentioning that there will be a charge to look at my car and they never gave me a copy of signed paper. When I came back to the shop the estimate for repair was 50% more than 1 or 2 bodyshop I called, The part that I needed to be replaced was 30-40% more than store or internet price. When I told them I will not repair the car in their shop, they told me I had to pay them $250 for looking at my car and $40 more to put that car together, otherwise they will not return the key. Had to call Danvers police to get keys back. May be this place is good for routine service, but if you need emergency repair or your car is towed by AAA be aware that you will be paying double read more

The lady who works at the front desk is absolutely BRUTAL. She is extremely rude to her customers. This place will rip you off. Tried charging me $130 to take my car for a test drive. They are going to go out of business with their service. Go to the guy across the street at Sunoco. Do not give these people your business. read more

DO NOT DO BUSINESS WITH THIS GARAGE!! I took my car to them with a chronic head-gasket leak after they had appeared helpful previously when I had stopped in. Not only did they not replace the HG, but they installed an additional $1200 worth of (highly marked up) parts which had nothing to do with the problem. They also did work I had not requested, and billed me of course... My total bill was $3400! When I finally got my car back, nothing whatsoever was fixed. In fact the car was in worse shape as they had clogged the heater core by incorrectly flushing through a sealant through the cooling system, rendering the heater inoperable. I was completely ripped off by this garage. It was so blatant that I took them to court to try to get some of my money back. I WON the case! Danvers Auto Engineering are as dishonest as they come. Please, take your car somewhere else for repair. read more

I would not recommend this group. I went there to get an oil change and an inspection sticker. Both of these things should be a standard price. An inspection sticker is $35 dollars. I was charged $230 for an oil change. When I complained they said that they charged me one hour of labor. It does not take an hour to do an oil change nor should they have charged me for labor. Scrutinize you're bill. They are out to maximize profit at your expense. read more

They were able to get my car in at the close of day, and it was repaired by mid-day the following day. Service was efficient, affordable and satisfactory. Our spare car has 150,000 and is running like new now. Will definetly bring our cars back when needed. Thanks, Tom, for your help! read more

I broke down in Peabody and brought my truck to this shop to have a brake line replaced. He quoted me OVER $500 for it!!!! I told him I'd be back in to pick up the truck and he charged me $100 for looking at it! It was not even on the lift! They only peeked under the truck! RIP OFF!! Go somewhere else! read more

Always had great service from here. This establishment was brought to my attention from AAA. Danvers ford told me I needed a new transmission when I came here for a second opinion I learned that in fact a gasket was broken into the transmission and fluid needed to be flushed and gasket replaced. read more

I have always had great service here. I've had two inspections done as well as a walk-in with a problem. Someone came out and checked my car (it was a headlight issue), without needing to make an appointment.Can't say enough good about this place. read more

Very professional, friendly and helpful! Especially owner Tom! Great service! Took time to answer questions by phone with a lot of patience! read more

The lady who answers the phone was incredibly rude. She hung up before I could even make an appointment. I didn't feel like they want my business. Disappointing. read more

I had high hopes for this place. It is close to my house and the shop itself seems clean and well-managed. Yet, after bringing my car in 4 a routine break job... I had to bring it in a second time because the brakes are grinding and squealing. After bringing i in again...they were courteous and timely,but breaks still squealing and grinding... they tried to blame it on defective brake pads but I have my suspicions... at the end of the day , if you have to bring your car back 3 times for a basic brake job on a new car then something is wrong , sorry butt I will not be bringing my car back for any other issues read more

I went here for an inspection sticker and they tried to scam me out of $333.00. They put a REJECT sticker on my 2005 Altima, (60,000 miles) and claimed I had "worn out Tie Rod" and that I shouldn't even drive on it. I had my own mechanic examine the tie rod. It was 100% fine. Absolutely nothing wrong. We brought the car back to Danvers Auto Engineering and they put the car on the lift and agreed that the tie rod was fine. The owner was a jerk about it too. Here's the kicker...... My father-in-law went here for an inspection sticker a year earlier and guess what....they got him for over $300.00 for a new tie rod. These guys should be arrested. It's no different than stealing someones wallet. read more

Had my car towed here on a recommendation when the engine stopped. He asked for 150$ just to look at it and said it would be 250$ to get it running for a few months and 800$ to fix it completely. I payed the 150$ and brought my car to a shop in my home town in Western Ma that I've been going to since I started driving. Turns out my gas gauge was broken and I had just run out of gas (I know stupid of me) I have never felt so taken advantage of my entire life. And being a woman I get taken advantage of in car shops a lot. It seems Tom and Carole are loyal to their long term customers but like to screw over newcomers and girls who actually need help. Thank you for the stress you can be sure no one I know will ever be coming to Danvers Auto Engineering. read more

My daughter broke down in Danvers Mass on July 11. AAA towed the car to a garage they recommended, Danvers Auto Engineering (it was $150 for AAA to tow it home). She was alone with NH plates, stressed & 40 miles from home with no way to get her car back. They said they would look at it. The next day quoting $816 dollars for a new alternator and battery installed for this 2010 Hyundai Elantra, that included the AAA discount. Folks on the phone were nice enough but seemed surprised she didn't want to pay $212 for a battery installed. She really felt like she was being taken advantage of by the price and limited options. We called other shops and the Danvers price was by far the highest price. Turns out it was cheaper to pay the $150 tow to a local shop. Oh, and there was also a $75 diagnostic charge. I paid it cause they did do the work, but it was not clear it was a cost that would charged regardless. I tried calling twice but they said it was the best they can do. By the way our local shop is doing the same work for $515. Danvers Auto Engineering will take advantage of you; and I would recommend going, quite literally, anywhere else. read more

Tom and Carole do a great job getting you in and out. I take all 4 of my cars to them for inspections to oil changes to brake jobs. Easy location to get to in Danvers off 114. Nice people and FANTASTIC technicians. read more

Don't let this place take advantage of you! He wanted to charge me $1000 to change my oil pan which he told me was something that NEEDED to be done before I lost all the oil in my car. I didn't believe him so 7,500 miles later with the oil still in my car, another mechanic changed my oil plug for $15! This guy almost stole $1000 from me for no reason! read more

I was busy getting ready to fly to Florida and my time was taken up with those plans and I forgot about putting the battery in the car that was to stay here for the four months I would be gone until the day before. I called the place that I get my sticker from and told them my situation and they told me to bring it right over. I did and got the battery replaced quickly and for a good price. Saved my bacon! Thank you Auto Engineering! read more

Shame on me. My daughter brought her old Volvo to Danvers Auto Eng. for an oil and filter change and we didn't ask the price. When I picked it up the bill was $67.90. The car needed 6 quarts of oil and the charge was 6.95 a quart plus filter and labor. The owner explained that it was 10W30 oil which they don't buy in bulk. I could have used virgin olive oil for that much! Even after telling them how I feel I'm still ashamed of being hustled. ( $39 oil and filter including tire rotation for my Ford truck at the dealership.) Be careful with this business. read more