Food is good, if you can get it. I ordered and paid online, including my phone number and email address. When my husband arrived to pick up the order, he was told that they were out of 2 items. My husband requested a refund. Manager rudely told him it would take 4-5 business days to show up in our account. Several weeks have passed, and we have NEVER received it. read more

Absolutely terrible. I made a takeout order with a side of okra and a jug of sweet tea. I specifically went to Dickey's instead of another bbq joint because they had fried okra. When I walked in, they didn't greet me but were talking to one another. When I asked if I could grab my bag because they acted as if I wasn't there, they barely gave me a response. (The bag was on the table next to other orders due to quarantine procedure, so I could have easily grabbed someone else's order). I came home to find my fried okra was substituted for beans and the sweet tea was unsweetened. I tried to call to fix this - called three times and was sent to voicemail each time. With quarantine going on it is hard to believe they were too busy to answer a call. Next step is to get my money back. Very disappointed. Will not be back. read more

Delicious & moist bbq brisket. The green beans and mash potatoes were good too. I will definitely be back. The place is very clean and the staff are nice and friendly. They also offer free vanilla cones if you have any room after your meal. read more

This is the third dickies I've eaten that and I've been pleased every time. The food is good the service is generally pretty good. If I have a complaint it's that portion sizes differ at each location. I'll still eat there though the food is very good. read more

First time with uber eats and was super excited, but sadly when i got my order there was no barbeque sauce but i called and everything was fixed so fast i was so happy. Right when i called, sarah answered and quickly resolved my issue and replaced my order. When i called again just to make sure i ordered extra sauce, josh answered the phone and made sure to pack two containers of each sauce. Josh delivered it quick and hot. Was very pleased with how i was treated and my experience was great. Cant wait to eat again. Great price and great food. read more

Was here the other night and got quite a bit of food to go. The meat was very good, the pulled pork was delicious. Although the sides we got were average they were still pretty good. The place is small but cozy and it smells wonderful in there. The only negative was the macaroni and cheese. Come on. I swear they use Velveeda or cheese whiz. It's a shame they have such good meats and then serve up crappy, cheap slop for mac and cheese. Wont order that again. All in all it's a good place to eat with good barbecue so I would definitely return read more

Brisket was good with the spicy and original sauces. The sweet sauce was not that good unlike previous reviews. The pork ribs were average, a bit dried out. Cabbage slaw was average. Okra fry was ok. read more

Top notch. Great food, ave service. Clean and modern looking. Plus free ice cream at the end of your meal. The food is pretty darn good too. We will be back. Thanks for a good experience. read more

Great food and amazing customer service always willing to go the extra mile to accommodate each and every customer

I don't typically take the time to submit complaints but this was upsetting. I've never been here before but my husband told me the food was amazing and said i would regret it if i didn't stop in - with that kind of recommendation how could i pass it up? I walked in and was greeted within moments by a woman cleaning the soda area which was very nice, i then stood next to the "order here" sign for about 5 full minutes waiting for the woman that was cutting meat to acknowledge me, when she didn't i thought well, she's wearing a black shirt and the other two girls are in plaid so maybe it's not her job and that's why she's blatantly ignoring me maybe i should wait for the girl who said hi to me...but she never came over and the other girl in plaid never came over. Finally i asked "is this where i order or should i go to the register?" The girl in the black shirt said "order here" so i told her I'd like the special, she said "okay", so then after noticing you have multiple options for sides i had to ask her "do i pick my sides or does that come with something specific since it's the special?" She said "pick your own" so i let her know what i wanted; then she walked away without a word. I moved over to the register where the girl from the soda area smiled at me and asked how my day was- the first time i was smiled at since walking in and the first time i was asked how i was doing. She rang me up and i walked over to get my drink, shortly after a different girl came over and handed me my food saying "here's your food lady". Overall, i haven't had such a terrible customer service experience in my life. I text my husband and said the food better be good cause the service is terrible and he responded "oh yea, awful; the worst...but the food is good." Is that truly the taste you want left in your customers mouth? I hardly even want to eat the food now. read more

You might die waiting for your food because it takes forever. I watched 4 employees watch 1 employee do all the work. Never again this place is called Dickey's because they dick around. read more

Ordered our food for pick up it was done right on time that we were told, placed our sides in little cups so our sandwiches didn't get soggy and everything was hot and delicious. read more

This was my second visit. Prep line guys work at a pretty snappy pace but there was a break down in communication between them and the cashier. My son and I got the brisket plate. The meal itself is fine but for the second time the condiments were less than stellar. The bar itself was messy, was low stocked and the onions seemed old. The cashier seemed new or untrained. I've got enough patience for another visit but if the cleanliness and service don't catch up with the food that will be it. read more

The lunch service was terrible we where the only people in line and felt like they didn't want to help us I paid cash 100 bill she couldn't take the time to count out my change read more

Extremely good BBQ i have ordered delivery multiple times very happy

I'v had BBQ all over the U.S. and by far this is the best brisket I have found any were and will come back for more....P.S. the babby back ribs are dam good so dam good read more

This was my second time, no where near as good as the first. The woman who made my food was rude and needs to use a belt I was put off seeing her back side crack. read more

It says a lot about a company and its employees when they go above and beyond to correct a mistake. I had a party I had ordered for a week in advance and, even after calling and confirming the order one more time the very morning of the party, when I got home they had not given me my full order. I'll admit completely that I was not the best person to deal with on the phone when I called to register a complaint. I had ordered 1 1/2 pounds of sausage, pulled pork, and sliced brisket, but had received only 1/2 orders of each, and this was supposed to be feeding eight people so I was very upset considering my party was due to start in fifteen minutes from when I got home with the food. Now, if they had denied any wrong doing, or hadn't done anything to fix it this would be a completely different review. Considering it would have taken fifteen minutes alone to drive back to the place to get the order corrected, Dickey's instead drove over the rest of my order in record time. That's what makes a great company. You guys made a mistake and went above and beyond to fix and you handled my anger over the phone extremely well. I'm so sorry about my tone over the phone; I know that kind of customer is never easy to deal with. Thank you so very much for making my party go off without a hitch in the end, and the food was absolutely delicious and perfect when I got it all! I will still recommend Dickey's to anyone looking for some good BBQ, because it really is wonderful. read more

We were looking for a change from 3 Pitts Again and Dickeys popped up as an option We were having the whole family over so we had a few questions about portion choices available online. My husband called and was able to talk to (and please forgive me in advance for not getting your name right ) ... Adometria? She was extremely helpful and in addition called us back to confirm our order. When we went to pick up we were greeted by amazing smells and friendly staff. Adometria assembled our order perfectly We ordered brisket, the turkey and pulled pork. We also ordered ribs and also the jalapeño and cheese kielbasa YUM! We had all 3 types of sauces to choose from- the meats were all juicy and flavorful and enjoyed by everyone There were also plenty of slider buns provided so you could enjoy your meal that way if you like We also ordered the beans, mac and cheese and the most amazing potato casserole There wasn't anything we would not order again Dickeys at Peoria has become our BBQ place of choice for our family read more

Tried Dickey's for the first time today-will definitely come back. First impressions are everything...the restaurant was very clean and the employees were very nice. We both had brisket and pulled pork with 2 sides each. The portions were perfect for both the sides and the meats. The BBQ sauce was good- not thick and syrupy. The spicy had a nice kick to it and the sweet wasn't too sweet which was nice. I have to admit, I was worried this place would taste too chainy but it did not. We'll be back with the kids. read more

Good food and good prices. Nice and paid back too. Stress free place to bring the kids and ice cream to end for all. The fried okra is so yummy and the brisket mmmmmmm. I love the different choices in BBQ sauce too. read more

Best staff my favorite of course is Mike !! And food is always good and they always trim all the fat of my brisket..

We decided to try Dickey's after seeing them on the morning news... boy oh boy was the pulled pork yummy...

the staff was not that friendly and the cashier had an attitude. when i was about to leave one of the staff coughing in her shirt and did not wash her hands. the brisket was dry and crumbly. my ribs were good except for one which was hard and dry. this rib made beef jerky look like filet mignon. sides were good except a little small. i will not be returning. I'll spend a few more dollars and get better bbq. read more

Dickey's Barbecue Pit - dry hard rib. - Barbeque Near Me - Phoenix, Arizona

Found this place on Yelp a couple weeks ago. Went there on a Sunday after church. Totally surprised me. The food was delicious and at a great price. Free self serve ice cream! The staff was extremely friendly and helpful. Went back again today and same pleasant experience. 5 stars! read more

The manager on duty was beyond nice !! Just nice to see great customer service ! Staff was amazing and nice as well... a smile and kind words sure go along way in good customer service .. thanks for being awesome read more