Very COVID friendly Chris took my info and hooked this right up for tire rotation and repair. Fast service for a flat tire. Got me in and out. Pat runs a very efficient garage. The young men are hustling to get the tires on and off and the customers happy. The workers seem very happy. Discount tire is helpful in every way for all our vehicle needs. I suggest purchasing the insurance for your tires it pays off ! Perry was fast with the repairs. Great Job team Discount Tire Rockwall! read more

I have been going to Discount Tire for many years to have my tires rotated, balanced and purchased because I like their way of doing business and friendly and professional employees. I would like to give a big shout out to Pat, the manager of the Rockwall, TX Discount Tire. He is not one who hides in the back office, he is literally getting his hands dirty in the work bays and assisting customers. Recently I damaged the sidewall of my front tire. I drove over to Discount Tire with the spare on to get a price on 4 new tires since the tread was low on the remaining. Pat saw me in line to get helped and came out and asked for my keys. He got my car brought in the bay to get checked out then came out and worked with Nate to get me a good price on new tires. They were not in stock, however they could get them the next day. The next day went back after getting a call saying the tires were in. Walked in the door, Pat asked for my keys and had his techs start on my car. In about 10 minutes, he had all four tires mounted, balanced and reset the TPMS. I was shocked. Granted, I have been there and waited 45 minutes or so to get my tires rotated and balanced, however, this was over and above. read more

Took my truck in to get my tires rotated. Went looking for the lug key. Called and they said that the guys in back tend to forget to put them back. Glad I didn't have a flat! read more

Stopped in to have them replace 1 tire light sensor...they told me that 3 of them weren't working and needed to be replaced and it would be around $280..i had just left the Chevy dealership where they told me it was only one...i had a feeling your employees were lying to me so I left ..went to the discount tire in wylie and it was only 1 that needed to be replaced..cost me only $64..i will never go to your rockwall location again.. cant believe you would lie and try to take advantage of peolpe.. read more

I discovered my right front tire was completely flat in my garage. After THEN discovering my spare donut was also flat. I enlisted a neighbor to give me and my flat to Discount Tire Rockwall. These tire are not a year old and low miles. The representative was great and said it would take about 2-3 hours. After arriving back home I received a text saying it was fixed, back to Discount, after getting back home again and discoing the another leak had NOT been fixed, back to Discount, but they repaired it. Then home again only to find out they failed to balance it. Sunday closed. Monday work, Tuesday early morning back to Discount to get it balanced and have the spare donut ready in case. Only to get home and find Discount had not repaired the spare, BACK again early morning to get the spare fixed. Everyone at Discount were extremely nice and very helpful. It just took longer than expected read more

My low tire pressure light came on. I took my car to 3 different tire shop. They put air in it and said it was fine. Then the light would pop back on the next day. Today, I took it to Discount tire and they looked at my tires. Instantly found the problem, a screw. They patched it up and sent me on my way. They were fast to find the problem and fast to resolve it. I definitely recommend this Discount Tire. read more

There has been alot of construction at my work place and my neighborhood. I have had several hole patches done here which is an amazing free service. Recently, one of the patches didnt hold and the company took responsibility for a bad patch job eveb though its a free service. They gave me a tire for a couple days while mine was sent to the store. I didnt have to pay for a new tire which was very considerate of them. I offered to pay half but they refused so I spent about $130 on full tire coverage instead. Great staff, not so good location and could definately uss a bigger shop for the amount of business they get. Thanks for the excellent service! read more

terrible terrible TERRIBLE service. waited 2 1/2 hrs for them to tell me they removed me from the list. use a place that has better workers.

Discount Tire's amazing customer service rocks again! We brought in our lil' golf cart tire that had a big ol' screw in it (what you get for being a nozy neighbor and driving around off-roading on new home construction sites I guess, allegedly) and they fixed it for us, happily, FOR FREE. Was it because we have bought 10 dozen tires from them (probably not, but it sure feels like it)? Was it because I was sweet and asked nicely if they could do it (probably not, they probably get sweet talked all the time)? Maybe it's because they're just that good and want customers for life- and doing small sweet things like this is how you get them. LOVE it. read more

Not sure what type of sales commission they're on, but they try to up sell you on everything you don't need. Gave me my car back with the tire light still on and made me drive my own car into the bay. Wouldn't even put an older tire on a rim for me to use as a spare. Looks like I'll need another tow next time I get a flat. read more

We always purchase our tires from Discount today we stopped for air and the man Rusty was a total ass. We went from 18 to 20 inch and ask him to go by the tire and argued you go by what's on the door no one here has every done that. read more

After having a bad experience at a competitor's store in Rockwall, I gave Discount Tire a try. I was favorably impressed by the customer service and timeliness. No attempts to up-sell me on services I didn't need, unlike other experiences I have encountered . I recommend this store, and offer my compliments to John for his customer service. read more

Most surprise in a good way. Tire light on, went in and they immediate checked it out. Filled all tires. Was out and on my way in no time.

They charged me for three tires when I only received two and wouldn't give me my money back. They told me to drive to Discount Tire in Rowlett to get my third tire. I'm pissed because I know they wouldn't of done this if I was a man. They didn't even do to correct tire replacements I wants. I wanted the front two replaced and they did one front one back tire. read more

Everyone in this establishment was professional and friendly. Seth was amazing at greeting everyone that walked through the door. I'm not a car person in any way and he broke down what the tread on my tires looked like and what tires would be best to replace them. He helped me decide on what the best tires were for me. I didn't feel like he tried to push me on any specific tire. He just helped explain each option so I could make an informed decision. I definitely recommend their services! read more

Do not use this Discount Tire if you have nice wheels. They are incompetent and scratched a $600 brand new rim that I had just recently purchased. read more

Best advice for Discount Tire, is get an appointment! They are busy, but they properly schedule their appointments based on effort and staff extremely well. It's roughly 45mins or faster if you show up on-time / a little early. Thorough and they stand in front of and behind their work. Was unfortunate enough to have to visit here twice for 2 new sets of tires (my cost), the upside was how efficient and friendly the folks here are. read more

Ordered tires I wanted. They came in and made an appointment to have them installed. Came in on time and they were mounted, balanced and ready in 42 minutes. Do your research on the tires you want and then go here and have them installed. The staff is super friendly and knowledgeable on tires. I bought Cooper A/T tires after reading reviews on them. Now for the test in the oilfield out in west Texas. read more

This is a great place to get your tires rotated, replaced or just checked. They go the extra mile to help you out. Nick is a wonderful manager and past client. He makes this place great! Happy employees and a happy customer:-) read more

Discount Tire - Great place to get your tires. They don't take advantage of you and go the extra mile to help you out. Nick, the manager is awesome! - Tires Near Me - Rockwall, Texas

Can you say free tire rotations!!!!!!!!!!! I love this about this place! And they are always nice and don't make me feel like a moocher/slacker because I am totally coming for the free service. I may have gotten a service or two from them as well. They are not necessarily the lowest or the highest but they are pretty consistent with their efficient service and come in a very close second behind NTB (because they price match). read more

Made my appointment online. Fast, courteous service. They fixed my 2-nails flat in about 20 min for no charge. I got back into my car just seconds before a massive rain shower hit. Good hustle! read more

Holy cow! Made an appointment for 9 a.m. and I am already out of here! Estimate was 45 minutes but they were done after 25 minutes! I came here for a tire rotation. Turns out I needed new front tires due to the dealerships neglect to rotate my tires despite me telling them to rotate my tires every other oil change. So, I had to purchase two new tires. When I parked and walked up to the door, I was greeted by a gentleman outside asking me what I needed. Plus one star for being on it. He gave me a good deal on the tires due to my husband being retired military which was nice because I was not expecting to spend any money on tires today. That gets two stars from me for that. Adding another star for courteous employee who helped me and didn't talk down to me, I hate that! Adding the final star for quick service! Highly recommend this location for anyone looking for new tires. I have been a fan of discount for a long time. In the past I have brought my van in for a nail in my tire. Expecting to pay to have it fixed, they did it for free. That particular time I had the stock tires from them and hasn't bought any tires there previously. From that simple gesture, they gained a customer for life. Thanks Discount Tires. read more

Discount Tire - Tires Near Me - Rockwall, Texas

SUPER CROOKS ! Wouldn't tell me on phone how much, said I needed to come in, so I did. Brought 2 tires with rims to be mounted and balanced $ 155 !!! Called Discount tire in Plano, by phone,,and asked how much they would charge,,,$46 !!! I'll be disputing this charge for sure. Beware of this place ! read more

I've been to several Discount Tire locations over the year's and this location does an exceptional job. This time I was just in to get a flat repaired and the staff was very helpful, friendly and explained exactly what they were doing. read more

Worst experience I've ever had. They don't value your time or your dollar. 45 minute wait turns to 3 hours. Im still here.

I had to have my Acura flat tire repaired yesterday afternoon October 11, 2017. I met a young salesman and he convinced me to have two new tires installed and rotate tires. After job was done I got home and parked my car in the garage. This morning when I looked at my car noticed that there are two long and deep scratches on my car and in order to hid the damages on my car they painted damaged area with Matt black color. Same color as my car but my car is shiny black. I went back to discount tire store this afternoon and talked with a manager named Nick. He totally denied that and was very rude to me that I'm telling lies. I won't go back to discount tire anymore and that's the reason I'm giving them one star. read more

I came to discount tire in search of help for removal of a screw in one of my tires and repair of the hole. I was expecting to spend 20-30$ and half my day. Instead, I was told there would be no charge. I asked the salesperson, Robert, why there would be no charge. Expecting some sales pitch about signing up for something or being told that my almost brand new tires would need to be replaced soon. He said, because it's the right thing to do. I sat and waited in astonishment and 20 minutes later I was told my car was ready and would be pulled around front for me. I walked out feeling like I owed them something. It was exceptional service from start to finish and I WILL be back! read more

Excellent service! Made an appointment online. They removed the nail, patched my tire and balanced all the tires for free! I was in and out in 30 minutes! read more

Trying to get checked in and the staff was put out- acted like I was annoyance rather than a customer.

Very friendly staff, wait time suprisingly short. There was a huge line and I still got 4 new tires in a little more than an hour!

The wait took an hour longer than expected. Overall 2.5 hours to rotate tires and fix a flat

On 11/4/2014 discount tire of rockwall completely an utterly disappointed me. Not one customer was there besides me, an not one employee would help me everyone one of them were standing around with their thumbs up butts, not doing a damn thing. Never have I been so direspected by a company. Save time an money go somewhere else!!! read more

I stopped in because I had a late showing that there was some tire pressure problems and Hannah was able to assist me. Not only did she go above and beyond as far as filling up my tires and explaining things but she also checked my spirit which no one in the history of discount tire has ever done before so kudos to Hannah Phillips! Thank you for keeping people safe on the roads! Great job! read more

Rockwall Discount Tire BAD! terrible customer service, do not tell me you will call me and then not call me! learn to follow up when a mistake is made, I do not care that there was a mistake i care that i had to do every bit of the follow up! I will not use this location again! read more

Discount Tire in Rockwall has the worst customer service. I have been here 4-5 times and have had a horrible experience every time. They lack customer service skills and and are always so rude. Mathew is the worst employee I have dealt with at this location and have had the unfortunate luck to have worked with him numerous times. He is condescending and lies to your face. He calls himself the manager and sold us a horrible set of tires (lasted less than a year) and gave us hell with our warranty replacement. We bought rims from him another day with another experience from hell. My husband and I took both cars in for rotation yesterday and Mathew flat out lied to my husband and was very difficult to work with. I let it slide the first couple times as I am a woman and maybe he just doesn't know how to treat women that are unsure about wheels and tires, but no. This is just his horrible personality. I have no idea how he has been employed at Discount Tire for this long. His bad attitude and the way he bad mouths his employees to customers rubs off on other employees and they way they treat each other and their customers. Just an all around horrible experience time and time again. Highly recommend going to a different location if you want to be treated with an ounce of respect. read more

Took my Ford Edge in today to have the tires rotated & balanced (a free service because we bought a full set of tires from Discount Tire last October)...was greeted by Juan, who was very nice, even though, at 8:30am, the whole place was extremely busy. I went on their website last week and made an appointment, but realizing they WERE so busy this morning, I figured my wait time would be approximately an hour, which was not a problem for me. The waiting area is very clean with comfortable seating, complementary cold bottled water and lots of current magazines. However, I didn't even get 10 pages into a magazine before my car was ready :) The key is to make an appointment vs. being a walk-in; they'll still meet your needs if you DO walk-in, but having an appointment guarantees that your vehicle takes priority. If you want quality tires and excellent follow-up services Discount Tire in Rockwall will not disappoint! MAIN TAKE AWAY: MAKE AN APPOINTMENT ONLINE :)) read more

Horrible!!. They never complete the simple requests. Countless number of times I've requested a certain PSI for my tires, only to have the request unfulfilled. If you want the walmart experience of tire care, this is your place. I switched all my business to Firestone and I don't have any regrets. read more

I made an appointment online, several days in advance for new tires to be put on my car. I selected this store specifically because their website said they had the tires in stock. I arrived to my appointment and found out that the store didn't have the tires in stock and that it would take an entire week to get them. What a waste of my time. read more

Walking in noone really smiles, except Jared. He was helping another customer but had the time to let me know he'll be with me in just a minute. Jared was so helpful and kind. His smile definitely lighted up the customer service at this particular location! read more

Made an appointment and took off of work early today to get all of my tires changed. Arrived 15 minutes before as they suggested hoping to get in and out in a timely manner. They told me it would be about an hour and here I am almost 2 hours later leaving with my truck and no new tires. Wasted time and pay I can't get back. read more