My husband and I recently leased a 2026 GMC Terrain, Elevation at Dublin Buick GMC. John Teixeira was the sales representative and internet sales manager who assisted us. This is the fourth vehicle we have leased with John's assistance and our experience has always been excellent. John goes above and beyond to help us in any way he can to achieve our goal. We would highly recommend anyone to go to this dealership if you are in the market for a new or leased vehicle. The staff is super friendly and accommodating. read more

Everyone who helped me were true pros. There was no pressure looking at cars. Gagan, Kevin and Cristian all treated me with respect as I'm a senior and explained everything about my new car. The vehicle I purchased is a beautiful Buick Envista Sport Touring. Kevin even took a picture of me with a big red bow on the car which made my day. If you're in need of a car I highly recommend you visit Dublin Buick GMC as these 3 gentlemen were a blessing to work with read more

Dublin Buick GMC is Phenomenal!!! The whole Team is amazing and makes life easy as 1,2,3! I would have to say their service reps are one of a kind! Brandon, was very knowledgeable and helpful with my questions and concerns! He kept me informed with the status of my vehicle via text while I waiting in the waiting room. I would recommend visiting Dublin Buick GMC and requesting Brandon as your service representative! read more

Bits and pieces were good. Sales financing thought the salesman and the finance guy Leo were great. The service the two times I have gone has been pretty subpar. For example during my oil change booked that I would wait for it since it was an hour job (as rep suggested) 4 hours later vehicle was ready. Luckily didn't wait and took the shuttle in. Also advised that my vents in the dash louvre lower on their own. Stated couldn't re enact the problem, but a simple slide of the vent would tell you they are really loose. read more

These guys are quick and accurate every time I come in. They even catch the little things, which I really appreciate. The staff's always friendly and helpful, and they've walked me through stuff I didn't even know about. They're upfront about every possible charge too unlike some places where you end up getting surprised. read more

What a great experience with Kevin Calandreli. Quick service, great negotiation and they delivered the truck too!!! Just a great experience all around. Much appreciated Kevin! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

Great. From the moment I arrived the customer service was helpful. Siar took me for a test drive and while we talked about any and everything, he was able to highlight the features in the vehicle in the most natural conversational manner. That happens when you are genuinely a nice person. Isaac was so engaging and informative throughout the paperwork process. I definitely recommend this dealership due to the beautiful SUVs in stock and the appreciative atmosphere that the staff provided. read more

I bought a new Buick Envista from Josh weisgal yesterday. I knew what I wanted. What my car trade in was worth, and what I wanted to pay for a lease. He, Christian, and Isaac made it happen. Josh even helped me transfer all my camping gear from my old car to the new. On fb people can't believe that this cool looking car is a Buick read more

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If you want a Buick or GMC pls go see Austin. I have to say, I was really impressed with this young man at that auto dealership. His expertise and friendly demeanor really stood out during my visit there. He seemed genuinely passionate about helping me find the perfect vehicle for my needs. I left feeling confident and satisfied with the entire experience overall. I would definitely recommend visiting him. Thank your Austin for your time help. read more

Dont go here for service. Extremely slow workers and appointment time means nothing. If you had a 10am appt expect to be there until the end of the day. Id go to another more reputable gmc dealer! Would give zero stars if possible. read more

The following is a letter written to GMC addressed to one of their "Advisors " who these ppl assure us they will make sure we are satisfied with their so called "Quality " service. ******************************* Hi Samantha, I can't upload here because the file is too large to send.  I uploaded the video through google drive, there you will be able to see the video with the link I provided. This is my 2007 Chevy Tahoe, this is what is constantly happening every time I drive. The dealer says on my documents that I provided to you, "for a split second" but I'm providing you a 2min video of this transmission issue that has been happening every day and is only getting worse becoming more and more consistent. The information that the dealer is providing you is completely inaccurate, this is a safety hazard and for the dealer to tell me that my transmission is fine and it's ok to drive is surprising, considering they are certified GM Technicians.  and for me to be told by you that you guys rely on these technicians is concerning and beginning to question what steps and training are taken to be GM Certified considering what my experience has been thus far.   The reason why I got my transmission replaced through a certified GM dealer is because there is supposed to be a feeling of security knowing your vehicle is getting worked on by professionals. My experience has been the complete opposite.  What's also problematic and confusing is that nobody, not the dealer nor you can provide me an answer as to what is considered a "problem" when in fact, a transmission with under 25k miles, originally purchased through you guys, is doing this. As I've mentioned to you before, the fact that a transmission is doing this, is unsafe and could potentially become fatal.  As you can see in the video, this problem happened on the bridge, the bridge is about 4 miles surrounded by water, with nowhere to pull over. As I bring this up again, this is a safety hazard. A problem like this can cause an accident on the road.  And for the dealership and you guys to consider this situation as unproblematic is shocking. Coming from a reputable company such as GM.  I feel I've provided everything to validate my concern, compared to the dealer who gave you guys a completely different statement than the documents I received and provided to you. Coming from the same person. This back and forth debate with the dealer and you guys has been going on since April 15th, 2024. As of now, we are in the 18th of July of 2024 with nothing happening. I will attach videos below of what I'm going through every day as I am trying to drive to work. This could be FATAL due to their negligence. ***++++**********************++++******** Below is a short clip because it doesn't let me upload the whole vid but you can clearly see what is going on. It's a very scary and frustrating not to mention dangerous! FYI the reply from this cacagroup.com is not even active. read more

Dublin Buick GMC - This is FAKE this cacagroup is not even active. SCAMMERS - Car Dealers Near Me - Dublin, California

no one touched my truck, but the dealership said recall was done. I am shocked to inform whom it may concern that my truck was due to safety recall, but when taken to the dealership they held up to my vehicle from 8am through 5pm giving me a statement of work been completed when I have evidences from my security camera on my truck indicating they have never actually worked on it, in stead, they only moved it 1 time from on spot to another. read more

Our family have been GMC Dublin customers since 2017 and always satified! From Sales to Service! We decided to trade our 2017 GMC Sierra 1500 for a Diesel. 2024 GMC Sierra 1500 Elevation Diesel Marcelo Medina was our Salesperson through the whole process- from beginning to end! His Manager, Christian also made time to answer questions! We have been and will continue to be Loyal GMC Dublin customers. Bernie Avalos is our service advisor and always takes care of us!!!! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

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Awesome service, super friendly and helpful Alex really awesome. I recommend this place especially Alex. He will never disappoint you

Really appreciate the professionalism and transparency of this dealership. John Teixeira found me the right vehicle at the right time and I couldn't be happier with the purchase or the process. Great group of professionals at this dealership. read more

Kevin was an awesome guy to deal with, worked hard for the sale to make sense and follow through for me. Definitely recommend Kevin for your future purchases. read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

Our salesman, Kevin, and his Sales Manager, were great! Very responsive and easy to work with. We had experience at Dublin Buick and GM

One of the worst dealership experiences I've had in the SF Bay Area. I took my 2024 GMC Sierra 1500 in for service due to an oil leak and a manufacturing defect. After being told my truck was ready for pickup, I discovered they had taken it on a 210-mile joyride. Thanks to the GMC app tracking the vehicle's movements, I was able to see exactly where they went and for how long. When I confronted them, they gave several conflicting excuses. First, they claimed the truck was only driven around the dealership. Then, they said it was taken on a limited drive to check for oil leaks. Finally, they admitted the service manager took the truck, but they couldn't explain why. Their main excuse was that it was an 'extended service drive,' even though this happened after they told me the truck was ready for pickup. To make matters worse, after I got my truck back, the oil was still leaking, meaning they didn't even fix the initial issue. It's clear that this wasn't an 'extended service drive'--they just used my truck as a delivery vehicle for their own purposes. I've filed a police report with the Dublin, CA police (report: 24-701472), and there's an open investigation. I strongly advise against going to this dealership for any reason--sales or service. They were dishonest, treated my truck poorly, and lied to me. The service rep even offered to cover one month's truck payment to resolve the issue, but later claimed I misheard them. This place is shady. Stay away. (Note: the photos below are from the My GMC app showing both legs of their joyride...one out to the base of the Sierra Foothills and one back to the dealership.) read more

Dublin Buick GMC - Leg 1 of their drive - Car Dealers Near Me - Dublin, California

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This review is only for the service department. I learned the Kia dealer is under the same owner and the great experience I had at Kia has now been proven when I brought in my 3500HD. The key to the service dept has been Jack Haverty. He exceeded my expectations by going above and beyond to ensure my job was properly completed. Another employee really took it home though. I came in for a replacement bolt and Jack was out for the day. This guy (I wish I could remember his name but whoever his boss is should know he is a strong asset) found the bolt I needed and installed it even though I had no appointment at that moment and he knew nothing of the background. Great experience overall....just like Kia which I cannot emphasize how well that went...go read my review on it! read more

Excellent experience with Dublin GMC and salesperson Tavis. Tavis was awesome! In today's market where dealers are adding additional market adjustment fees, I found Dublin GMC to be selling cars at MSRP. I went through the Costco buying program and was contacted by Tavis. He contacted me and we setup a same day appointment to check out the 2 Yukon's they had available. When I arrived at the dealership, I was greeted by Tavis who already had the vehicle ready to show. We did a test drive and then went back inside to close the deal. I feel like I got a good deal from the dealer, especially with other dealers charging more. My trade-in price was acceptable and I moved forward with the purchase. Easy purchase process. Tavis showed me the features of the the vehicle and was very helpful. The vehicle needed to have rims installed and put through the detail process. I had to wait a for them to complete the process. I could have left the dealership and came back when it was ready, but I stayed and waited in the lounge. Tavis had and appointment and Calvin finished the final delivery. Both salespeople were great. 5 stars all around. read more

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Had a great experience having car serviced. Made appointment beforehand so all went smooth. What made the experience GREAT, however was Mr. Kirby, the shuttle driver. Kirby was more than willing to take my mother and I to wherever we needed to go. I chose the shopping area nearby. I use a cane and my mother is a bit older. Mr. Kirby took extra care to assist us. He also gave us his phone number to contact him for return. After not hearing from us for a while, and right before his lunch, he called to check on us and let us know abt his break. I REALLY appreciated that extra service. A month later, when we returned for another quick service, guess who stopped when he saw us and greeted us BY NAME??!!! MR. KIRBY!!! Excellent! He gets ALL the stars!! read more

This was definitely the best experience I've had buying a new truck. Austin is the man! He dealt with me for about two weeks and was super honest, patient and not pushy at all. I could have bought from the local dealer near me but Austin made it super easy and that brought me back here. Cristian provided all the details I needed and more. He actually saved me money on financing options. Eugene was great in finance as well! Thank you guys! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

John Teixeira was awesome to deal with. I spoke with him on a Saturday regarding a truck and he had it delivered two days later (3hrs away). Very helpful, very friendly, no pressure, no hassle. John was easy to work with. John also contacted me a few days after the truck was delivered in case I had any questions about the vehicle. The entire team at Dublin GMC was great. I highly recommend this dealership. read more

Professionalism! Customer service! This dealership is currently selling lemons. If you're looking for a lemon vehicle go and get yourself one like I did., Then never get a call back from management. Worst DEALER ever!!!! And if I could do o star rating I would. read more

Dublin Buick GMC - GMC-Lemons - Car Dealers Near Me - Dublin, California

I didn't think it'd be impossible to talk to someone that can help me. I called this dealer after Fremont GMC had me playing phone tag only to be of no help. I expected better, but you just get passed around my employees on the phone until you give up. All to get a faulty part covered by my warranty. My mistake in buying an American car in the first place. read more

2024 Denali HD having oil leaking into the radiator, Under warranty. 1 month later still not fixed. Even worse, this facility will not offer a rental. $3k so far on a rental They will not call or return my calls. I have to show up to speak to anyone. Update... After a little shy of 2 months, we got the car back. This was after they called to see if we picked up the car?! So you lost the car for a day? Awesome. Finally get the car back. Next day, check engine light comes on. Is it just a sensor off or more repairs. Lord only know because you cannot get anyone to return your calls. Worst customer service I've seen in a long time. Why did we stray from Ford for the company vehicles! Never had issues like this with Ford. read more

Purchasing my new vehicle from Dublin GNC was a great experience. I have to give huge shout out to TAVIS CAMPBELL. Tavis was patient, heard my likes and requests. He showed me the within my reach. I applaud his patience with me. I even asked for his help after the purchasing was complete and I was in possession of my vehicle. As a single gal, I was made to feel welcome and look forward to utilizing their service dept. when the time comes. I was indeed surprised with the SHOWROOM SEND OFF! read more

Dublin Buick GMC - A GRAND SHOWROOM SEND OFF! ! - Car Dealers Near Me - Dublin, California

Special thanks to the Dublin GMC sales team. Faisal Rashidi-Salesperson, Raul Perez-Sales Manager and Isaac Enwia-Finance Manager you guys made my car buying experience the best. This team in no nonsense, efficient, professional and went above and beyond to meet my needs. I highly recommend Dublin GMC! You guys have gained a customer for life! Thanks again! read more

Dublin Buick GMC - Surprise Mother's day gift! - Car Dealers Near Me - Dublin, California

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John Teixeira (JT) was amazing. Called about the truck I was looking for and with no hassle he made it happen that day. Even had it delivered 2.5 hrs. away (brought it to me). Thanks J.T. Absolutely 5 Star Experience!!! read more

We were looking for a car and John "JT" Teixeira was amazing! He listened to what we wanted and offered to show us cars within our budget.

No pressure tactics here. They let me make my decision on my time. Negotiation was open and honest. Andrew was very patient with us

I've been looking for a new truck the last couple of months. I came in and was greeted by Daniel. He answered all my questions and actually cared if this was the truck that would be the best fit for my needs. Great to have no pressure when I am making a purchase like this. Thanks again Daniel. read more

Got a great deal on a used truck from these guys. Ethan was super easy to work with, polite and professional. If ur in the market for a new truck or vehicle I'd give them a go. We went to 4 other dealers in the area and this by far was the nicest one. No pushy annoying salesman that try to make you stay. read more

Ernie in the service department always has excellent customer service. Good communication and he worked with my warranty company to get a difficult job taken care of. I trust my car is being taken care of when I bring it here. read more

I love this service department. Even though I own a Chevy, I bring mine here because the vibe, attitude, and service is 1000% better over here. I doin't know why some people feel a dealership service department is too expensive, because it isn't. There are always coupons, and EVERYTHING at a car dealership is negotiable. The distinct advantage of a dealership is that you get someone working on your vehicle that is certified to that specific brand. That's important. I trust a dealership's service department more than just any mechanic on the corner. Anyway, I have had nothing but good experiences here at this service department. read more

I am a first time car buyer and I had a great first experience. Been looking for a car since my previous one broke down. The person that helped me from the minute I sat at his desk to getting a car ,was Josh! Look for him! He was patient enough to explain the whole process to where I did not feel overwhelmed about my decision. By the end of the day I walked out with a 2020 Volkswagen GLI! Dublin Buick GMC is on top of its game! Thank you again Josh and Dublin Buick GMC! read more

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I have been going to Dublin Chevy for many years and Todd Clymens is the best service rep I have ever had. He always helps me with my 2021 Suburban and keeps me informed of all of the updates while it is in the shop and it always comes back clean! 20 stars for Todd Bob Nava read more

Our family is growing so we needed a GMC Yukon, our local dealerships didn't have what we needed due to supply shortages. I call into Dublin Buick GMC and spoke with Narges, she was very professional and knowledgeable about the Yukon line. After a couple emails and conversations about the details Narges had a Yukon arriving in two weeks with all the options we needed. I spoke with Raul once the Yukon touched down at the dealership, all the financial was easily done online. Raul called and let me know it was all set and ready for pick up, my concerns were getting there in time and when. Raul offered to deliver the Yukon, which we are 1.5 hours away, I was so shocked and pleased to hear. The team at Dublin GMC was amazing to work with! read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

I have been looking for a truck for a while. Dublin Buick GMC had a great selection. They had exactly what I wanted. Andrew was extremely helpful and courteous. I would definitely purchase another vehicle from Dublin Buick GMC. read more

Dublin Buick GMC - Car Dealers Near Me - Dublin, California

Great dealership. If your car is getting serviced, they also have an amazing shuttle service, be sure to ask for Kirby. He's super helpful and friendly! read more