I had the best car buying experience imaginable at Dublin GMC. Excellent service all around from my sales associate Ali all the way through the finances with Raul. I showed up on a whim without an appointment. I hand been searching cars.com for weeks and saw they had recently listed an INFINITI Q50, with the specs I had been looking for. Upon arrival, Ali approached me with a friendly demeanor and asked if I needed assistance. I told him the car I was interested in and he said he would go grab it, the guy literally jogged to go get it. He was back within 5minutes with the car, absolutely zero wait time. Talk about a fine example of putting in hustle. The test drive was quick and all that was required was my drivers license. No hassle with my proof of Ins. or signing waivers of liability like other dealerships practice. Ali went along for the ride and provided me with a breakdown of features as we were driving and directions as I was unfamiliar with the area. I could instantly tell he was extremely knowledgeable as I began to pick his brain about the cars specs. He was able to pull up the Carfax during our discussion and we went over it together, he knew all the details of the car's history. Ali wasn't pushy or aggressive which was a breath of fresh air. I explained I wanted to go get lunch and think about it. He didn't once try to finagle me instead responded he would look into numbers and text me the breakdown of financials and the trade in value of my vehicle while I was mulling it over. I arrived back at the dealership and Ali was with another customer but stated he would get back to me as soon as possible, once again nothing but hustle out of this guy as I only waited a mere 10mins. Ali was personable and extremely polite and was eager to get the best deal he could get for me. Passing me off to Raul the finance associate we were able to negotiate a great deal. Raul offered me a phenomenal deal on my trade in vehicle. I never once felt like he was trying to low ball the value of my vehicle with KBB comparisons. Or over inflate the car I was purchasing. He made sure that I knew the worth of the vehicle and exactly what I was getting for the monthly payment that I felt comfortable making. If you know what you want this guy will make it happen if it is in his power to do so. After running my credit I knew I could get a better interest rate through my Credit Union and Raul was quick to call them up and compare the numbers saving me a dollar amount and huge hassle of reapplying for an approval. Coming back with a deal lower than expected I was able to then purchase an extended warranty. An additional 100K mile warranty bumper to bumper on top of the current mileage, that's completely unheard of. Raul made me feel extremely secure with going forward on a used car purchase that could potentially be costly to repair if any issues arose in the future. While moving forward Raul was accommodating and friendly during the signing process, making light of long stressful day. I would highly recommend doing business with Dublin GMC. They gave me a great deal and these two guys made a dynamic team of experts. Just working with Ali and Raul alone was one of the major deciding factors of going ahead with my purchase. Raul and Ali went above and beyond into making my car buying experience a fun day and worth every penny for their service! They even detailed my purchase vehicle before I drove it off the lot to make it look brand new. I left Dublin GMC feeling grateful to give my business to these guys, who were a pleasure to work with, who put in the effort and absolutely deserve what they work so hard for. Thanks Guys, I really appreciate you! read more

If I could give Dublin GMC a negative 10 I would. My vehicle is a 2016 GMC Acadia SLT. The transmission has already failed once and continues to have issues even after it was supposedly fixed. Brought the car to the dealer and they tell us nothing is wrong with the transmission and because there is no error message there is nothing they can do. The car also has an issue where it doesn't start and the dash starts to flicker on and off. We brought the vehicle in for this issue and they told us again there wasn't an error code so there was nothing they could do. Their customer service is horrible. It's as if they don't believe you and borderline called us liars because the issue didn't occur in front of them. The service manager did however say there was something wrong with our vents and gave us an error code. Due to this my wife recorded the vehicle not starting and the dashboard flickering. Decided to bring the vehicle in to have it fixed and guess what?!? There is no error message so again, no service. I show the service advisor the video and email it to him. He calls us back a few hours later and tells us there is nothing wrong with our vehicle. He tells me the technician looked at the video and said my wife wasn't turning the key all the way. Ummm, excuse me!!! Not turning the key all the way???? We've had the car and drive it everyday I think we know how to start it. So, furthermore I'm told unless there is an error message, illuminated check engine light or they are able to duplicate the problem there is nothing they can do. Ultimately, I am beyond fed up with Dublin GMC. The customer service is not helpful. Rude looks and no manners from everyone in the service department. They are not helpful and make it seem like you are bothering them and you're lying because your car needs service! I feel like I have no other option but to take legal action after being shunned at the dealership. I will be contacting my attorney and the local news stations with this issue. If you are thinking about buying from Dublin GMC, in short please don't! It is a horrible dealership and the service is abhorrent. As soon as I can get rid of this lemon I will. I will never ever give Dublin GMC any of my hard earned money again and recommend you do the same. It's just sad, we paid almost 50k for a car that doesn't work and the dealership refuses to acknowledge a problem or rectify the issue. They just lost a customer for life and I hope they lose thousands more! I will tell anyone who is thinking about buying a car from them to save their money and time. WORST DEALERSHIP ON THE PLANET!!!!!!!! read more

Last month, after a vehicle crash that totaled our beloved 2003 Yukon XL, I suddenly found myself needing to purchase a new Yukon XL. I have always found my local GMC dealerships in Southern California to be helpful. But not this time. The sales staff at the three dealerships in my area all tried to get me to accept a vehicle they had in inventory, telling me that the vehicle with the options I was looking for didn't exist anywhere in California. So we started our own search and that's when we met Kiefer at Dublin GMC. Well, not exactly. We live in So Cal and Dublin GMC is in No Cal. When we called the dealership to ask about a particular vehicle we saw online, Kiefer answered the call. I explained to Kiefer why we were looking outside of our area and the options I was looking for and he took from there. I literally purchased our new Yukon XL via text messages and emojis!!! Seriously, Kiefer was awesome!!! He found the exact, and I mean exact, vehicle I was wishing for. He worked so hard with the Sales and Finance Manager's to help me buy my new truck without ever stepping foot in their dealership. He made the entire experience fun and kept us informed every step of the way. The contract was mailed to us, we signed all of the docs and returned them to Dublin GMC. Then the following week we flew to Oakland, Kiefer picked us up at the airport and drove us to the dealership. How awesome was that!!! After he gave us a complete tour of our beautiful new 2017 Yukon XL, we drove it home. Thank you Kiefer for all that you did to make this happen, for listening to what I really wanted and going so far above and beyond. Thank you to the management at Dublin GMC for employing someone like Kiefer. He is truly an asset to your business. When we are ready to get the next new GMC, Kiefer will be our first contact. read more

If you're in the market for a new GMC truck or Buick and want to have a stress-free and enjoyable experience, I highly recommend reaching out to Josh Weisgal at Dublin Buick and GMC. He is an expert in his field and will provide you with exceptional service. Josh Weisgal is known for his no-pressure approach, making the buying process smooth and hassle-free. He understands that purchasing a vehicle is a significant investment, and he is dedicated to ensuring that his customers are happy with their purchase. One of the things that sets Josh apart is his extensive knowledge of GMC trucks and Buick vehicles. He can answer any questions you may have about the different models, features, and options available. Whether you're looking for a rugged and capable GMC truck or a stylish and luxurious Buick, Josh can help you find the perfect fit for your needs and preferences. In addition to his expertise, Josh is also committed to providing excellent customer service. He takes the time to listen to his customers' needs and goes above and beyond to exceed their expectations. He genuinely cares about his customers and strives to build long-lasting relationships based on trust and satisfaction. When you work with Josh Weisgal at Dublin Buick and GMC, you can expect a personalized experience tailored to your specific requirements. He will guide you through the entire buying process, from selecting the right vehicle to securing financing options that suit your budget. So, if you're ready to purchase a new GMC truck or Buick and want a stress-free and enjoyable experience, I highly recommend contacting Josh Weisgal at Dublin Buick and GMC. You won't be disappointed. Reach out to him today and experience the difference of working with a dedicated and knowledgeable professional. Thanks again Josh!!!!! read more

If you're in the market for a new GMC truck or Buick and want to have a stress-free and enjoyable experience, I highly recommend reaching out to Josh Weisgal at Dublin Buick and GMC. He is an expert in his field and will provide you with exceptional service. Josh Weisgal is known for his no-pressure approach, making the buying process smooth and hassle-free. He understands that purchasing a vehicle is a significant investment, and he is dedicated to ensuring that his customers are happy with their purchase. One of the things that sets Josh apart is his extensive knowledge of GMC trucks and Buick vehicles. He can answer any questions you may have about the different models, features, and options available. Whether you're looking for a rugged and capable GMC truck or a stylish and luxurious Buick, Josh can help you find the perfect fit for your needs and preferences. In addition to his expertise, Josh is also committed to providing excellent customer service. He takes the time to listen to his customers' needs and goes above and beyond to exceed their expectations. He genuinely cares about his customers and strives to build long-lasting relationships based on trust and satisfaction. When you work with Josh Weisgal at Dublin Buick and GMC, you can expect a personalized experience tailored to your specific requirements. He will guide you through the entire buying process, from selecting the right vehicle to securing financing options that suit your budget. So, if you're ready to purchase a new GMC truck or Buick and want a stress-free and enjoyable experience, I highly recommend contacting Josh Weisgal at Dublin Buick and GMC. You won't be disappointed. Reach out to him today and experience the difference of working with a dedicated and knowledgeable professional. read more

So it's time to buy a new car... Where to start? First do your homework, obviously right. When you've finished researching vehicles that will jive with the needs of your family, your lifestyle commute etc. Take a trip to Dublin Buick/GMC and look for Chris! I drive for a living for a couple of Rideshare companies that many of you can guess the name of. After doing much research online, I went to have a look at a Buick Encore. Upon arrival and emptying the current family ride of wife and kids we were approached by a salesman, I am thinking "oh boy, here we go" with the sales pressure you would normally expect. Boy was it a sweet relief we got Chris! Chris, all though new to the job, was straight forward, down to earth and a breath of fresh air "No pressure at all" salesperson. He understood our situation as a young family, let us take our time, very much made us feel very comfortable with the daunting process of buying a car. He was on our side in a Genuine way from the beginning! We looked at the inventory and told him we would look around a bit more being that this was the beginning of our search... Over the next few days we went to a couple more dealerships, looked at a few more vehicles and were pretty much put through all the Sales Pitch clichés you can imagine. My mind kept going back to the comfortable way we were treated by Chris at Dublin GMC/Buick. He had our best interests at heart and his personality earned our business outright! If he keeps that kind of impressive approach with his customers he will go places! A few days later we have our New Encore and loving it! Will come back and definitely encourage anyone looking for a new ride with a no BS/pressure to buy attitude come here and ask for Chris! Five stars from me read more

Dublin Buick GMC Service department are great associates, they go above and beyond to help people and families Yes they might few things that might need improvement like better waiting room,more mechanics,better free refreshments, they need to do their meetings with their salesman in private area this as customer we don't hear general manager talking about tactics and taking about customers. Service manager goes above and beyond to help customers and goes through the process in order for the customers understand GM has some delays in certain parts or areas that are causing problems to the customer with their vehicle My service visit started little rough with my advisor His communication was lame and horrible knowing that he was older advisor and his knowledge was like he was no confident every time he was talking to me about my repairs. At the time of my appointment I took a ride with service foreman older gentleman. He was very frustrated with my with my questions about my newly vehicle. Everything he was saying was like he had lack of knowledge with the systems . He was not professional enough. Several days passed and my vehicle was not repaired or ready. So my next step was getting to talk to the service manager and then my service was more pleasant , he made sure my vehicle was done even if took more days to get done. But I felt that I was getting the truth about my car and he was calling me every day At the end thank you Dublin Buick GMC read more

We want to take a moment to extend our deepest gratitude and appreciation to Kevin for going above and beyond from the very beginning of our car-buying journey. From the first conversation to the moment we drove off the lot, Kevin was there every step of the way. He took the time to understand exactly what we needed for our growing family of five, ensuring that the vehicle we chose would not only meet our lifestyle but also provide comfort, safety, and value. Kevin's professionalism, attention to detail, and excellent communication made the entire process smooth and enjoyable. He patiently answered all our questions, provided us with all the information we needed, and helped us feel confident in making this important decision. On top of all that, he was genuinely fun to work with, which made the experience even more memorable. We also want to give a heartfelt thank you to Mr. Isaac for his support and involvement throughout the process. His honesty, integrity, and commitment to helping us made a big difference. He was incredibly kind, knowledgeable, and made sure everything went seamlessly. It was very clear to us that he truly cared about our satisfaction and went the extra mile to ensure we were well taken care of. Thanks to both of you, we are now proud owners of a brand-new vehicle that's perfect for our family, and we couldn't be happier. Your exceptional service and genuine care did not go unnoticed--we are truly grateful! read more

This review is long over due & should have been written last year. Joe, Kash, Reter & team are all wonderful. My boyfriend & I purchased a used vehicle along with the warranty. After 2 months the car died out of nowhere. I contacted Joe & he immediately said to have the car towed to them & that they will take care of it & told me who to deal with in the Service Dept. After a couple of weeks I asked Joe what other options we had & he said don't worry about it cause they will get us into another car. The option about leasing a vehicle was brought to our attention. We worked with Reter & Ray on finding the right vehicle for us & they took their time explaining to us how a lease works while Joe was working on the trade in papers. After picking the car we would lease we worked with Kash on the rest of the paper work & he did an excellent job explaining everything to us. He even explained to us how the warranty works & answered all the questions we had on how it works cause we wanted to make sure that we understand so that there won't be any surprises down the road. When I bring my car in for service, everyone that works at this dealership is very nice. When we even go to the Sales dept everyone that we dealt with remembers our names & is very welcoming. This is the only Buick/GMC dealership that I will be going to when my car is due for service, if I decide to lease or purchase another Buick or GMC vehicle. read more

I just purchased a 2022 GMC Sierra SLT with the 3.0l Duramax engine and could not be happier with the entire purchase process from beginning to end. I live in Sacramento and the local dealers are price gouging to the extent of 5-10k per truck. I researched online and found Dublin Buick GMC to have fair prices. I submitted an online request and, within minutes, I was contacted by Internet Director Jonathon Quevedo. I let him know what I was looking for and he was able to locate what I was looking for and that it was "In Transit". I was a little skeptical about the whole "In Transit" thing, but it actually wasn't bad at all. Jonathon let me know when the expected truck would be scheduled for delivery and it was pretty darn close to that date. I did not have to pay a deposit either. All through the process, we must have shared close to 20 emails regarding delivery updates and any questions that I had. Jonathon always answered my emails timely and in a professional manner. I was also impressed with the finance specialist Eugene Andreyenko. Not only was he able to get me a lower rate than my credit union promised me, but I think I got a fair deal on the extended warranty. I usually don't write reviews for anything, but Jonathon and Eugene deserve some recognition. I would go back there for another vehicle without hesitation. read more

i am a first time buyer and the guys here at GMC in dublin make everything so easy they walk us through out the whole process and make us feel at easy the sales man that help us they were really nice and at any time we felt pressured to sign any papers they show us a couple cars that were similar at what were looking for but at the end the help us get the car that we wanted. Fred Khoyadari The salesman that help us get everything that we wanted. Fred got he keys of the SUV that we were looking at it and let us take it for a ride the SUV is so amazing in the inside but the experience of buying a car for the first time was really nice all the guys from the office were friendly and the i think they are the managers Joe and Randy were great in telling us all the numbers and trying to work with in our budget to get the vehicle that we wanted and at the end they made that happen I'm so happy with our SUV and the service that i received that i will definitely will recommend this dealership to all my friends and family and will tell them to talk to Fred, Joe, Randy Oh before i forget to mention Juan Salazar also help us in the beginning to find the vehicle that my wife really wanted so big help from Juan to start this whole process. Overall great experience from beginning to end with GMC Dublin read more

Yesterday I was in the market for a car. Unsure of what kind of car I needed and wanted, I found myself at Dublin Buick in the city of Dublin California. Right off I knew this was going to be an experience that would be unforgetable; it surely was. I was aided in my search by Mr. King, one of the most capable sales person I have come across in many year. As a female of 60 plus years there are two things I look for in dealing with any company, honesty and integrity of their staff. Those two things are the corner stones that I need to trust and repect a company I plan on doing business with. (if I don't trust and respect the company's staff we have no reason to do business). Mr King brough both to the table and I walked out with a brand new car. The next day I had an opportunity to return to the dealership and was help by the General Manager of Sales, Mr. Bonnie. Mr. Bonnie sealed my belief that I made the right choice in going to Dublin Buick. He too earned my trust and respect. I walked out happy and satisfied that I got a great car and a great deal ! If you are in the market for a car and want the kind of sales person you can trust, that displays honesty and integrity just show up at Dublin Buick in Dublin California and ask for Mr. King , you won't regret it. read more

I could say I really like this dealer I have purchased 3 cars from them. Two of them were brand new and one was used. I have worked with 2 great sales people and would recommend them to you guys Jeremy Koscinski and Dante Green. They worked for us and got us exactly what we wanted. When, I bought My Denali Acadia they never tryed talking me down to the lower version of the car which really impressed me because every other dealer I have gone to that is the first thing they try to do because I'm younger. These two guys work really hard to make sure you walk out with the car you want. Jeremy, is great he still checks in to make sure were completely satisified with our purchase. We even get service reminders from him about the service needed on our car. Jeremy goes up and beyond his job to make sure his customers are completely happy with there purchase. There service department is also great. I always work with Erine he always makes sure were completely satisified with the service done on our car. He always goes up and beyond his duties to make sure were token care of right. This dealer is great all the way around! I will continue being a customer for a very long time. read more

We purchased a used vehicle from Dublin Buick GMC and have to say, the overall experience was very enjoyable. Our Sales Representative, Eden Isaac , was focused on getting us exactly what we wanted and went out of his way to make this a stress-free experience. He as friendly, helpful, patient, and respectful. He met my wife and one of our kids and interacted with them like we were all family. All of the people involved in this transaction: Sales Manager - Joe Mesa, Finance - Joe, Parts - Rick, and the Cashier - Mary Ann, were professional, courteous, and friendly. Strange that I would know all of these people by name? That is one of the things that made the experience enjoyable. Eden took me from person to person and introduced me. Their actions prove that their customers are important and they want us to come back for service, parts, and possibly purchase another vehicle. So, if you are looking for a new or used vehicle and Dublin Buick GMC has it, I would highly recommend shopping them first. Hopefully your experience as wonderful as ours and you leave with a new or used vehicle and the feeling that you were taken care of just like we did. read more