Trase at Dublin Cadillac is incredible! I had been trying to find a new Optiq and I saw one on line for the Dublin Cadillac dealership. I had previously tried to nail down a car from a different dealership, and that sales guy just kept telling me he'd call me when the car arrived - no updates at all for a month, I had to keep calling him when I saw online that the arrival date was pushed out. I contacted the Dublin dealership and Trase called me within a few minutes. He was able to track down the vehicle and told me it was just unloaded from the train in Bakersfield and was on the way via truck. I was so pleasantly surprised to have an idea of the ETA after my experience with the other dealership. Trase called me when the car arrived and saw me the same day - he had much of the preliminary work done, so the transaction was easy and quick. After having taken test drives at a couple of other dealerships I was impressed by how much he knew about this car - this is the first version of the Optiq yet Trase answered every single question we had, plus he knew about upcoming features in the next upgrade! A few days later, he even checked in to see how I liked the car and if there were any questions. I love my new car, and it was so nice to have a painless, informative experience thanks to Trase and Dublin Cadillac! read more

A Cadillac wasn't even in the running for me, my husband yes, but not me. lol We drove in to check out the Chevy's. Jeff greeted us and we told him what we were looking for. He led us over to the perfect car! Jeff was as knowledgeable as he was friendly! Answered all our questions...and tonight we picked up our car. Shiny, Detailed and topped w/ a bright red bow! Thanks Jeff for an awesome experience. And a shout out to Ezzy too. Made that dreaded paperwork process quick and pain free!! Dublin Cadillac 5 star service!! read more

I can't believe I am in a brand new Cadillac! I was involved in a T-bone car accident April '24 completely uprooted my world and totaled my BMW. completely unprepared and not in a position to get a new car. I hit up Dublin Cadillac for used XT5. It didn't work out with that car and I was bummed. But this guy Viney they have running around there is a gem! His professionalism, quick time response and inept knowledge of Cadillac vehicles made this experience beyond five stars! He got me in a brand new XT4 with pretty much everything that I wanted and delivered it to me in San Jose. He made sure I connected with on star before he left and was up on Cadillacs app to understand the features. Eugene and Sonny in finance are both kind and supportive. Thank you Eugene and Viney for your time and patience with all my crazy questions and your efforts in getting me in my new ride! Don't question this dealership, there is no haggling here. They listen to what you want and in the end, you get exactly what you need. Customer service that is carefully given is hard to find these days. It's a Win at this dealership! Thanks again! read more

Very smooth experience, Alex was super helpful and made the process as easy as it could be. Extremely happy with the Silverado I purchased.

Purchasing a new car can be very stressful! However my experience with Dublin Cadillac was smooth, enjoyable and professional. Darrick was the epitome of a gentleman, who lead me through the process without any issues. I met with him in the morning, explained my trade in, my preference on a specific car snd my payment requirements. I left the lot to go to lunch and shopping with a friend, when I returned some hours later, Darrick had done his homework and had all the figures in place. We drove away with our new car and we are very, very happy with the results! Everyone we encountered at Dublin Cadillac was friendly, welcoming and polite, however Darrick was the best! Additionally, Eugene, the "numbers " guy, was efficient, professional and helpful throughout the grueling process of the paperwork! read more

I have been talking about getting a new car for about 8 months but dread the process. We walked in on a whim and met wit Moe and we were sold. Our experience with Moe and Babak were so pleasant. They listened to what we wanted, what we could afford, and just made the experience so Pleasant. I highly recommend this team when looking to purchase a vehicle. Eugene the finance manager sealed the 5 stars with his thoroughness of the signing process he was professional, prompt, and kind. Thank you Dublin Cadillac! read more

Just purchased a 2025 XT4 Cadillac. Everything went very smoothly and efficiently. The salesman Moe and his manager were friendly and helpful with the numerous questions we had. Highly recommend Dublin Cadillac. read more

Excellent Service !!!!!! My wife has enjoyed her XT5 for the last few years and our lease was up, so we thought we would just buy it . I walked into the dealership with no intention of hearing the sales person try and upsell me on a new car. Sanjay , our sales person , worked some numbers on what a purchase would be and then without any pressure asked if he could work up a new lease number . Even though leasing was the best option , b/c of all the incentives , he understood i was focused on purchasing the car and never pressured me one way or the other . Turns out the numbers worked best on a new Cadillac Lyriq - the new electric car. Sanjay's professionalism , integrity and deep knowledge of Cadillac allowed us to make the right choice ! read more

After shopping online I made an appointment to go and see salesman Trace of Dublin Cadilac. Trace came on his day off to accommodate me and we went over several car options finally settling on a 2025 CT5 Premium Luxury twin turbo. Car is amazing. What I enjoyed most about the experience is my salesman Trace. I've bought dozens of cars over the years, some good, some bad, and I found Trace to be honest, knowledgeable and genuinely interested in putting me into a great car and giving me a great deal. One week after purchase and Trace is still checking in on me to make sure I'm happy with the car. I'll definitely be recommending all of my friends and family to go and ask for Trace. Thank you Trace and Dublin Cadilac read more

I just leased a beautiful Cadillac Lyriq from Dublin Cadillac. My salesperson Trase made the process stress-free, easy and enjoyable. He made me comfortable during the process and allowed me room to take my time to confirm my commitment. I left that evening with my new vehicle! On your next visit to Dubln Cadillac, ask for Trace you'll be very happy you did! Thank you Trace! read more

Bought a Chevy Bolt here yesterday. Mati was very friendly, knowledgeable, and a ton of help throughout the whole process. Very transparent and honest. Felt like I was in good hands. read more

Dublin Cadillac - My new Bolt and I - Car Dealers Near Me - Dublin, California

Excellent customer service! Staff are nice & professional. They get busy so make sure you arrive early. They have a fancy lounge where you can wait while they're doing your car. Coffee or water if you need. With a soothing background music. 2 clean restrooms. Be warned! It's so relaxing. You might fall asleep. Haha:) Mike is very professional, friendly and kind! In this crazy busy and stressful world. We all need a positive vibe. And that's Mike he's very helpful. He's pleasant and professional. I think we finally found our home for our car services. Thanks Mike! :) read more

NIGHTMARE!!!! Absolutely abysmal service! The whole dealership is clueless about what is going on with Cadillac, especially Babak. He has 0 knowledge, 0 responsibility, 0 sales skills, 0 people skills and he is a great representative of the whole Dublin Cadillac dealership, which in my opinion should retire and not exist with such services. I mean, how else one must feel when trying to give them $60k+ for a car and get 0 response and 0 service. Atrocious! If you want to find the model of bad service and irresponsibility - check them out. read more

everything's about the Dublin Cadillac is great and very fast.i just bought a Cadillac 2025 CT5 from Dublin Cadillac and i am very blessed and happy about everything's about it .but the most amazing thing about the Dublin Cadillac all the work there they work hard and together to help me to get the car i love fast . high recommend for sure because they are very easy and fast to work with . the manager there very respectful person and helpful. Mohammed and Hamzah they work with them very late hours to make sure i get the car as soon as possible . i appreciate them all because they have everything's i need and everything's i am looking for. ((they honest)) that's why they keep growing and give the best what they can to make everybody's happy and special. read more

We just leased a car from them. The process was smooth and pleasant. No pressure, and we were able to do most of it over the phone and online.Yassin, our salesman was excellent. Very knowledgeable about the vehicle and went out of his way to be helpful. The finance guy, Eugene, made the process painless and fast. read more

Had a very good experience some of the best inventory I've seen definitely come check it out read more

Dublin Cadillac - Car Dealers Near Me - Dublin, California

I would like to express to others our car buying experience and our overall appreciation for the excellent service provided by the salesman at Dublin Cadillac as we worked with both Mati and Mohammed over several days and test drives whom answered many of our questions to make sure everything was buttoned up for us upon arrival each time. It was a pleasure working with them as they were very helpful, knowledgeable, and welcoming during our entire car-buying experience. If you are looking for a Cadillac, you will have a no pressure experience, with folks who will take the time to make sure you feel like an actual person during your car buying journey. We highly recommend these guys! read more

I been coming to this Dublin Cadillac for about 6 years now and can't complain. Everyone's always been kind and respectful. It wasn't until my visit yesterday with Hassin that made my expectations go above and beyond. My lease was coming to an end and I was dreading the process. Hassin reached out to me and let me know my options so we scheduled a day for me to come in to discuss them. Of course things get in the way and I kept pushing off the day I would come in, but Hassin was really understanding and never made me feel pressured or bad. Upon meeting Hassin I can tell he carried himself very well and knew his stuff. I told him I was interested in buying out my car, but also was looking to just get smaller payments with 0 down. He came back with some numbers for different things and we went from there. During this whole process Hassan was transparent and genuine. I have a CT5 550t and the cars they had that was in my ball park was also a CT5 but 350t which would have been a downgrade for only 100 less than if I would buy out my car. He was extremely helpful and always gave his experienced opinion. I'm glad he was the one taking care of me, I can tell he was giving me the best options. He even rented out a car for me for an hour so I can go get something to eat while my car was still getting serviced. I really appreciated his customer service and because of him the process was easy and stress free. To end off the deal I signed papers and met with Adam Hamza who was just as genuine. He was straight up and helped me understand the different fees, ones I needed and ones that weren't too important. He was really looking out for me and I can't express how much that means to me. So thank you so much Hassin and Adam. Because of you two I will be telling all my friends and family how great it is doing business with you guys. read more

After months of searching for a new SUV at all of the Cadillac dealerships within a 20. mi radius of where I live, with no such luck, I gave Dublin Cadillac a call. It's about 40 mi. away from where I live and quite a trek with traffic. I am so glad that I did, because Mo was able to find the exact car I've been looking for. He had it to me within a week and facilitated a completely seamless transaction -- the purchase and a trade-in. I've bought numerous cars from other dealerships (BMW, GMC, Land Rover, etc.), and I can say that the customer service and overall experience he and his team were able to provide was unlike anything I've experienced- beyond efficient, responsive, and honest. If you're looking for a Cadillac and live in the Bay Area, I highly recommend calling and asking for Mo! read more

I've honestly had it with this dealership. I went here with my husband on 08/04/2020. I was test driving cars all afternoon because I want to see what SUV I want. We were greeted by a sales rep, but I don't know his name. We told him we wanted to test drive an escalade. He said he will go and grab the keys. 10 minutes later he comes back and tells us that he is trying to look for the guy that usually has them. Just that comment was already off to me. Cause that means you're telling me that one person has all the keys to the cars. Anyways, we chose another car to test drive, and he then comes back and said they guy that is supposed to have keys don't have it. This was already 20 minutes. He walked away again to find the keys and at this point, my husband and I decided to just walk away. It is very impossible that you do not have access to any of the keys to the cars on your lot. Don't judge a book by its cover. yes, we weren't dress nice but it doesn't mean we can't afford to buy an escalade. Good Luck to this dealership. read more

Just purchased a XT6 from Dublin Cadillac and although it took more than 3 hours for a cash sale..... I really liked Kam and Miguel who were the main two people i dealt with. Miguel was more than helpful and did the walkthrough twice so we could video record the details. Thank you Kam and Miguel for making the experience bearable. read more

Dublin Cadillac - Car Dealers Near Me - Dublin, California

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Excellent customer service! Mohammed is the man, he went out of his way and got us some lunch during our process of our vehicle purchase. Give this guy a raise. What a great gentleman. I would definitely recommend coming to Cadillac in Dublin read more

Vineyards is a great salesman. Very attentive and was very helpful. I recommend Viney and Dublin Cadillac. The service department is great also. read more

Dublin Cadillac - Car Dealers Near Me - Dublin, California

I leased a Cadillac Lyriq from Dublin Cadillac this week. And I must acknowledge the easy and smooth experience I had throughout the process. Trase, whom I worked with, made it straightforward and comfortable. He is super, easy to work with, and enabled us with all information for decision making. If you are at Dublin Cadilac for your next vehicle, ask for Trase, you'll be delighted. read more

We purchased our XT4 from the Dublin Cadillac Dealership back in September of this year. The Sales person who met with us, was Mati Rasoully. He was very professional, friendly, thorough and provided us with all the details we could have possibly hoped to have learned about the vehicle we ultimately purchased. We took it for a test drive. Prior to visiting the Cadillac dealership, we had visited other dealerships and looked at other cars and talked with other sales people, however, non were as great as Mati. Our entire experience with the Dublin Dealership was made even more exceptional due to Matai and the care he gave in managing our car shopping needs. He was not your typical pushy car salesman. I truly can't say enough about Mati Rasoully in this review except to say that I highly recommend, should you have the occasion to be in the area and looking to purchase a car, before you go elsewhere, stop in at Dublin Cadillac and ask for Mati Rasoully, you will be glad you did. We not only had a great sales person, but we absolutely love our car and know we made the right choice in choosing the vehicle we purchased. Thank you Mati. read more

Absolute great experience with Dublin Cadillac! With such limited inventory across all dealerships, Dublin Cadillac came through for us without needing to order a car and wait 6 months. Mati provided great service and didn't pressure us at all! read more

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JJ in sales is the man! Knowledgeable and helped me find the right car for me for a fair price. I had been to other dealers but JJ was far more enthusiastic and helpful than anyone else. Highly recommend you ask for him!! read more

Bullet points will be faster. Much of this has to do with @Cadillac as much as the dealership where I bought my Lyriq too So bare with me: - I got 6hrs notice that my car was ready to be picked up after a year of news about delays. My car was ready in July vs around sept as well I was told if I didn't commit to buying in two days they'd sell it from underneath me . - I was helped to find a loan 2% points lower than my own bank - after recreating profiles 3x and the dealership doing it once the contracted installers only found my profile after I called their customer service and it's still taken a total of 5mo to get a quote for installation of the lvl 2 chargers through the Cadillac supported program - I was reluctantly allowed to test drive my own car because "people like to get them with 0mi on them". But mine had 7mi - when I picked up the car not a single person took the time to show me how to even charge it - my second key was locked away so I had to come back another time to pick it up. (They forgot to mail it to me) - the car doesn't recognize my keys (sometimes) - the motor in the trunk didn't activate once and left my trunk open for 45min with me nowhere near the car - the infotainment center glitches occasionally - the body of my car has misaligned panels - there is a panel that was damaged when I picked it up, pointed it out to the dealership, the first response when brought in for service was to insinuate that rodents at my home ate through it. - at the same service appointment the loaner car I was offered was tiers below the car I'd purchased. No other resolution was available (even though I'd said I was okay with returning another day) - the driver assist system consistently shows a need for servicing when overloaded with input (ie in traffic - when it's most valuable) - the rodent eaten part WAS ordered but has taken weeks to arrive. - I wasn't called when my car was ready for pick up after it had been in service for a week and nothing was fixed because they couldn't replicate the issues despite being shown video over the air updates reset factory settings to some things. it's not always possible to open the glove box without turning the car all the way on. the Cadillac webpage and phone app and car app don't communicate smoothly to allow for service requests and access to happen on multiple devices the wireless phone charger is limited in the size of phone it can hold and is slow and requires a delicate positioning to function I'm sure there will be more to come read more

I just purchased a 2023 Cadillac CT-4 Blackwing. Everone at the dealership was extremely friendly and my buying process was very smooth. I've purchased a lot of vehicles in my life but this one was the easiest because of how J J my salesman really knew how put a deal together that was a win win for me and the dealership. Eugene who handled the documentation was very thorough explaining and walking me through all the paperwork. I high recommend Dublin Cadillac to anyone who is interested in acquiring a new Cadillac. They have a great team, from sales to service they exceeded my expectation. read more

I went into Cadillac to just look at a couple vehicles , I ended up purchasing a SUV there, the service was amazing they were friendly and helped me with all my questions. Mohamed Aoucher was great, he was knowledgeable and. Made sure I was taken care of ,he even helped by following me home to drop my other vehicle home.. Eugene, helped me with the paperwork and was great extremely organized and helped me get the best plans for my vehicle. I would recommend Dublin Cadillac/GMC/Kia for their friendly atmosphere. read more

The customer service, knowledgeable technicians & the decency to have Integrity with their customers and the warranties they assure customers they will back up instead of lying SCAMMERS I dill NEVER trust these ppl again. read more

I was very impressed by the service I received from JJ(Salesman) and Eugene (Finance Manager). I bought a new car for my daughter. JJ was very knowledgeable about every car on the lot. We found a car my daughter loved and bought it. Eugene had all the paperwork ready and deal was done in 30 minutes. I highly recommend this dealership. read more

Make sure to ask for Trase Bednorz who helped guide us from start to finish on our purchase. A+ concierge-like service and support. This is the BEST dealership we've experienced to date. Special thank you to Cam Lowery for helping us put everything in place. read more

Just bought an Escalade from Dublin Cadillac and Mati, my sales person made the process smooth and seamless. If you are in the market for a new car for yourself come to Dublin Cadillac and ask for Mati. You won't regret it read more

The team at Dublin Cadillac were amazing. They made buying our new truck enjoyable and we are very happy. We were out of state buyers and they made the process very easy. Our truck was delivered same day. Shout out to Viney he was patient and knowledgeable, awesome to work with. Thank you Dublin Chevrolet for making the process easy and straight forward. read more

Best car buying experience I have had in my long life 53. Gave me a reasonable first offer and negotiated from there

Do not purchase a car from this dealership that has additional markup. I know the market is based on supply and demand but this dealership is charging w way over MSRP for a new Cadillac CTS V. read more

Absolutely a great experience from the first phone call with Yassin to signing papers with Eugene. They were professional, straight forward and so glad I went here! I will continue to buy cars at Dublin Cadillac for years to come! Thank you Yassin!! read more

Just purchased a new Lyriq from Dublin Cadillac. The experience was professional and wonderful. Our sales person, Trase Bednorz was exceptional and we highly recommend him for any Cadillac purchase. The sales manager was friendly and very easy to work with. All in all a worthwhile experience especially thanks to Trase. read more

I really appreciate the people working at Dublin Cadillac esp Moe Aoucher. Moe is very intentional in helping me and my husband in processing the sale and explaining the features of the car and the benefits of driving a cadillac. He even gave me freebies Moe as of this writing, is still on top of the requirements thay we agreed upon even if the sale is done. He is like a friend who will not just drop you. I also want to appreciate Sanjay who endorsed us to Moe. read more

Dublin Cadillac - Moe & hubby - Car Dealers Near Me - Dublin, California