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    Dublin Kia

    4.2 (656 reviews)
    Open 7:00 am - 8:00 pm
    Updated 3 months ago

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    2026 Kia Carnival SX
    Shailesh M.

    Great experience purchasing the amazing minivan - 2026 Kia carnival SX with this dealer the last weekend! This time had done a bit of research and wanted this Kia model and found the best color (astra blue) and model in this superb Dublin location. Has been a quality time with the driver and luxury of this kia carnival since then - my wife and specially the kids are loving this. Special mention to salesperson Ahmed, he made the whole process so efficient and convenient. The experience was fantastic - everything from test driver to tour to final paperwork went quickly and got amazing deal price with good maintenance coverage. Highly recommended to anyone looking for Kia cars with great tech and luxury options!

    Our new Telluride

    We had a phenomenal experience working with Ilyas at Dublin Kia. From the very first text message back and forth Ilyas was professional, accommodating and informative. I always say it is easy to sell something you. Relieve in and it is clear Ilyas knows and trusts in the product he is selling. We are first time Kia buyers and I wasn't initially sold on the brand. However after the test drive that all changed. Ilyas answered all of our questions, thoroughly explained all of the functionality and really worked with us to find the right vehicle at the right price. The entire team was efficient and really wanted to see us find the car we were hoping for. The process was smooth and successful. Thank you Ilyas!

    Actual odometer
    Ben T.

    What an experience at Kia Dublin. If you're shopping here, be prepared for classic bait-and-switch tactics and a lot of backtracking once you're already invested in the process. The only positive was the vehicle price itself and even that came with strings attached. For transparency, the team I worked with: * Sales: Moe / Mohammed * Finance: Raymond * Sales Manager: Nav This started with a listing for a used 2026 vehicle advertised at 2,176 miles for $32,576. On paper, it looked like a great deal, so I came in for a test drive. The moment I turned the car on, the odometer read 3,900 miles, a nearly 1,800-mile discrepancy. When I asked about it, I was told it was due to "test drives and moving the car around the lot." After checking Edmunds, the vehicle had been on the lot for 11 days. Driving nearly 1,800 miles in that timeframe is not believable. I asked for a price adjustment and was told the best they could do was a detail and a full tank of gas. Moe did remove a nearly $2,000 Spartan retrieval fee that was supposedly "standard," which only raises more questions. I walked away for the day. The next morning, Moe said he'd tried everything with management but the price was firm. He mentioned he could help me out with maintenance instead. When I came back, that "help" turned out to be maintenance packages offered at cost, still something I had to pay for. I declined. After consulting a friend who's a district manager at Lexus, I agreed the price was still fair for the mileage and proceeded, with the understanding that all add-ons were removed and I'd receive a full tank of gas and a detail. During financing, the payment initially didn't work, so I left. Later, I was told they found a solution, by increasing my APR by 0.1% and extending the loan to 72 months. I planned to refinance anyway, so I moved forward. Paperwork was signed, and after about an hour, I was handed the keys. We take a photo, I get in the car... and the gas tank is half full. When I asked why, Moe said his manager wouldn't approve filling it. Nav then came out and told me they don't even fill used vehicles, and that the half tank was a "courtesy." Apparently, I should just be happy with the price. After going back and forth, Nav finally agreed to a free detail at a later date. At that point, I was done arguing and just wanted to leave. Based on how this transaction went, I have very little confidence they'll actually honor that promise, but I'll update this review if they do. Bottom line: Kia Dublin lists aggressive prices, but don't expect transparency, consistency, or follow-through. Promises change depending on who you're talking to, and everything seems to require pushing back. Constantly. Proceed with caution. Picture of odometer is after driving back from Dublin to my apartment in Fremont, to the gym 2 miles away and back home.

    KIA ev9
    Connie Y.

    I've been a loyal Lexus car owner for the past 9 years. I enjoyed the service and quality of their cars so much. We were looking for a bigger vehicle to take our family and friends around. Unfortunately, the vehicle we were waiting for at Lexus ended up in a recall after waiting 1 year. So glad to have connected with Bass Fakhri at KIA and we found our newest car, the KIA EV9. We custom ordered one and it was supposed to arrive in 2-3 weeks and it kept delaying. Fortunately I kept checking in with Bass and got a hold of one that came in from the midwest at the right moment! It's been a great transition from a gas car to our first fully electric car. The experience with Bass has been wonderful. He's down to earth, genuine, and personable. Probably the very first car sales person that I will remember and recommend to my friends. He's super quick and responsive through txt which is very helpful! I'm a mom of 2 young toddlers and text is the easiest for me. If you are looking for a KIA, I would highly recommend getting a hold of Bass!

    New Kia Carnival Hybrid
    James B.

    Had a great purchasing experience at Kia Dublin, amazing service from Tony. Got my dream family car and enjoyed the process. Tony was super helpful and I did not feel pressured at all during the experience, gave me a full tour of the car and dealership & service. Already thinking about the future for next time I buy here!

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    2 years ago

    Excellent customer service! Shout out to Ryan and Chris for helping me out and getting my Niro fixed up.

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    Page 7 of 17

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    Review Highlights - Dublin Kia

    I arrived at this dealership around 7pm on a Saturday evening and a salesman name Johnny approached me.

    Mentioned in 59 reviews

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    East Bay BMW

    East Bay BMW

    3.5
    (1.4k reviews)

    We had a great experience with DAVID MONTES in the parts department. He went above and beyond to…read morehelp us find the perfect duffle bag for our son's graduation, even sending photos and making sure we were confident in the quality. He was very responsive, attentive, and had it shipped out to us right away. Really excellent customer service and I would highly recommend working with him. Thank you David for going the extra mile!!!

    Fantastic dealership, great people, and great integrity. Shout out to Danny for being a fantastic…read moresales rep, shout out to Kamron for being an awesome manager, and shout out Everardo for being a fantastic service advisor. I bought a used 530i and I noticed the lane assist camera wasn't functioning, we all thought it just needed a calibration and I was informed it would be taken care of at no cost. Once Everardo got it, he discovered it was because the windshield had been replaced at some point by a non oem windshield, and that was the problem. Obviously it's a lot more expensive for the dealership to cover an oe windshield replacement when compared to a camera calibration. I signed for the car as is, they could've totally screwed me if they wanted to, but that's not East Bay BMW's style, they told me that it would work and they made good on their promise, even though it was more work than anticipated. Legally speaking, they didn't have to do that, and most dealerships would've taken the opportunity to make some money there. I'm blown away by such honest business in this day and age, it's so uncommon, especially when dealing with larger companies. But these guys are awesome. And to top it off everyone is hella chill, friendly, and fun, but still professional over there. Salute!

    Dublin Mazda

    Dublin Mazda

    4.2
    (1.1k reviews)

    I had a great experience here as a first-time customer. Frank was patient and communicated…read moreeverything clearly, which made the whole process fast and easy. I called to schedule an appointment to bring my car in for a diagnosis. Since my daughter and I had a free day, we waited in the lobby while they checked it out. When they didn't have availability to complete the repair until the following week, they made it incredibly convenient by letting me bring the car back and providing a loaner. Not having to arrange a drop-off or pickup was a huge plus. All communication was handled through text, which made everything even easier. Overall, a smooth, stress-free experience -- I'd definitely recommend them and will be coming back!

    This was our second Mazda purchased from this dealership…read more Our product specialist, Erin, was extremely friendly, helpful, and accommodating. The purchasing process started off smooth and stress‑free, but things changed when it came time for the final paperwork. We waited over an hour to meet with the finance manager, John. Negotiations took less than 30 minutes, so the long delay just to sign paperwork felt unnecessary and frustrating. It should have been the other way around. After taking delivery, I inspected the car at home and noticed one of the floor mats had a tear on the edge. When I flipped it over, the cause was obvious (see photos). I had to drive back to the dealership to get a replacement. This is something that should have been caught before delivery. Actually, it should have never been installed in the first place. I also discovered that all four tires were still inflated to 50 PSI, straight from the factory. Whoever performed the PDI (pre‑delivery inspection) clearly missed important steps. We also never received a PDI checklist. Small issues like these add up and reflect poorly on the dealership's professionalism. Overall, while the sales experience with Erin was excellent, the quality control and delivery process need significant improvement.

    Dublin Kia - car_dealers - Updated June 2026

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