They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

We had 2 fireplaces that had a white crust on the glass. The glass on both look brand new.read more

If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

We have an old Weber grill that was in need of some parts replacement…read more The Lowe's and Home Depot's, and Ace Hardware's of the world simply do not carry parts for older models. I could have ordered what I needed on Amazon, but I elected to purchase locally from Hometown. It's hard to believe, but an actual HUMAN BEING answered my call on about the 3rd ring. Hometown Hearth had to order an item, but it was here in 3 days...and the prices were nearly identical to what I found online. A real human called to tell me that my order was in. When I picked it up, there wasn't any codes to enter, or anything to scan. The person simply handed my parts, and I left a happy camper. Buying locally from the dwindling "mom and pop" stores is THE way to go! GREAT customer service, NO fiddling with codes, passwords, or dealing with (often) clueless big box store assistants. If you are in the market for anything from simple BBQ parts to high-dollar grills and wood stoves, THIS is a great option in the Portland Metro area. They are the real deal.

I used to drive across town to buy wood chips here. They always have the best selection of …read more... everything. I drive by here regularly and today I came in for a propane refill. 4.6 gallons of fuel for $10.99 Not a bad price. They had 2 guys filling tanks and handing out tickets to take inside and pay. They looked hot as it was blazing outside and although they had a shelter to give them shade, it has a metal roof. They were making the best of it. 1 guy had a vulgar mouth and the tall guy didn't talk, he just looked like he wanted to go home. I was on a mission until I walked into the showroom. I swear I heard an angel singing when I noticed what I was walking into. I paid. Said, thank you and walked around till I felt guilty for how long I was talking. If we didn't have meat in the car, I definitely would have stayed for a while. Good news is that it's BBQ season and my other tank needs fuel and I need ... something, so I'll be back soon.

I purchased a Regency wood stove insert from Portland Fireplace Shop (PFS) about 5 years ago. I…read morecalled to get a replacement catalytic converter, they have, (I believe) a lifetime warranty. The catalytic converters on wood stoves wear out eventually. You just need to email PFS photos of the converter, they relay to Regency as PFS are their sales reps, and you get a new converter. Easy. Regency wanted more photos of the box itself besides the cat converter. Based on photos of some welds, they ended up replacing the entire wood stove insert for FREE. (I removed the old insert and installed the new one by myself). Portland Fireplace Shop (Kristin) was courteous, prompt and professional. Timely. Kept the ball moving forward in the process. Regency manufactures and stands by their products, obviously. Top notch, 1,000% recommend their products to everyone. I am grateful in this day and age of flakes and fakes - for a company that stands by their product so honestly. It is wonderful and so appreciated. Thank you. Allen Crimmins

I worked with Portland Fireplace Shop to install a wood insert stove into our existing non-working…read moreopen fireplace. The first time they came out they where prompt, and told us that our fireplace didn't have the correct dimensions for the insert (we had a very shallow firebox). They don't do masonry work, so I had to find someone else to remove enough bricks from the back of the fireplace to meet the install requirements. Knowing the desired install requirements I worked with the shop to find a stove that met my design goals and looked at various configurations. They were helpful throughout this whole process. After I had another contractor do the brick removal they came back out again to remeasure. This time everything was good and I ordered the insert. It was on back order and the estimate I got was for 2+ months out. This is fine, I was willing to wait. The insert arrived early, a month later, and we set up a time to do the install and inspection. They where on time, prompt, and passed inspection. The only negative part of the experience was that their installer routed the power cord for the fan incorrectly and it melted against the stove during the first few runs. I contacted them and they where very apologetic and willing to correct the issue. In spite of that, I would still do business with them again. They where timely, their communication was good, their pricing was reasonable, and I feel like I got the right wood insert for my place. Thanks again!

Frank came over to reinstall my chimney cap that had blown off in a windstorm. He tightened our…read moreother ones too, and took a look to make sure no animals had nested etc. He charged a very reasonable rate, came out on the same day, and was super kind! Highly recommend!

Frank was responsive and an absolute joy to work with. Quote for the work was fair and he completed…read morethe work in timely matter. Highly recommend

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

I Had to replace my chimney to the roofline as it was crumbling…read more I got 5 estimates and chose to to go with Lifetime as they were the most thorough in the bid. The crew came out on time, super professional and did an outstanding job! The crew went above and beyond in making the chimney look amazing! This will be my GOTO Masonary company from now on! Thank you Lifetime for making the whole process so easy!

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys