It's always amazing to see everyone who is disgruntled by an experience with a businesss…read more Unfortunately, folks that have good experiences don't leave their feedback but they probably use that place again. So our experience with SIXT has been great for the times we have used them (CA, AZ, CO). From the free upgrades to the wonderful folks we have met. CO is no exception. The folks were so friendly. Even with the bit of snafu we had with our reservation not showing in the system everyone was still focused on great customer service. And from someone who comes from a CS background I am always paying attention to the service. So for the folks who want to b$$$ and moan and write their reviews, I challenge you to write about the wonderful CS experiences you have as well.

Tried to rent a car here without a reservation and was told most of their models were sold out…read more(Late Friday morning). They tried to rent me a car for nearly $300 for one day (which didn't even include any fuel or protection options). The one plus is that it that it was easy to get a shuttle to get here and no wait at the counter. 2026 #32

Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

This was the worst travel experience I've ever had! I was traveling from New Jersey to Colorado for…read morea short trip. I landed at midnight and waited 45 minutes to get picked up from the bus to the rental car place. Then, I had to wait in line for about another hour. Finally, I got to the counter, and they told me they were out of cars! At 3:45 am, what else could we do? We ended up renting an expensive car. When we received it, we discovered that it had no battery left. We had to sit at a charging station for an hour. The next day, we had two flat tires! We called to exchange the car, but they still had no cars left. We ended up canceling and going with a different company. However, they charged my card twice. When I went to dispute it, they fought it. What a terrible company! The desk people were horrible. One even quit during the duration of my time waiting in line. He was set up to fail anyway. How do you overbook too many cars for people? It's wild! I will never go with this company again and will be sure to tell my family and friends about this awful experience.

Our flight arrived late and we took the shuttle to pickup our F150…read more The agent at the counter, Carleen was so nice. Great attitude! Super efficient & helpful. Fast forward to when we returned the truck. We got out, took our luggage and were done. The whole process was quick and easy. Definitely what you want when it's time to go home! The younglady who greeted us at the return has a great smile. She asked how it all went which showed me Alamo cares

This is a tough one. Everything went great until we left Alamo. The final check point too so long…read more But all else went perfectly and I will give it 3 stars. All together...it was OK. The counter person was very friendly and easy to talk with. I have attempted to find the name of the person who helped us, but I can't locate it. It was 7/8...11:37. Far left person was great. We rented the car for 5 days, and the Camry rode perfectlty. Thank You Costco for assisting me on this trip.

Very nice people, but terrible structure and organization. I suspect Dollar is trying to save money…read moreby not hiring more staff. Upon arrival from the airport, I checked in quickly and went to select a car. Pros: nice staff Cons: long wait, no cars in lots, confusing to find someone to talk to. Frustrating

Had a car booked here through booking.com. It was one of the cheapest options, but after reading a…read morefew reviews a few days before I picked up the car (and after the rental cancellation period had already expired), I noted the slow wait times. And sure enough, once I got there, I saw that Dollar had been temporarily been moved to the Thrify building. When I walked in and saw the line, I immediately noped it and cancelled the booking anyways. 2026 #39

Do not rent from enterprise they are the scummiest rental firm. They will make up damage claims,…read morethem a month later send you absurd bills. It is just too risky to rent from these greedy bastards. Classic evil corporate america.

I made a reservation with Enterprise- Denver airport for a 4 day full size car rseveral weeks prior…read moreto pick up last Monday. When I arrived, I was told they don't have any full size cars right now and instead the employee offered a mid size SUV. I was offered a Toyota RAV4, I wasn't impressed, I asked for other make SUVs but the other Enterprise employees were giving out the remaining cars like hot potatoes that the lot was left empty within 15 minutes. I ended up with the RAV4 and when I drove off it was one of the worst cars I've ever rented. The rear axle had a loud buzzing noise at any speed and I had that noise for 4 days. So beware, Enterprise Denver office is totally chaotic and don't even expect to get the car you book on their website. Very misleading.

This was a cluster…read more Waited a while for their busses (not their fault, just busy) to get out to the actual place to rent the car. When I arrived, I can only describe it in what felt like some kind of lifeboat situation. The little shack with rental counters couldn't be seen because there was a mob of stressed people wondering where to go and what to do. A MASSIVE line. Fortunately, I have a deal with them to just grab my car and skip the counter.. I think? I hope? I don't really know. I was supposed to look for a video board with my name on it, but it basically just said HDMI and was a glitching black screen. I walked around to see where my car was, and it was no where to be found. There were probably 50 people waiting for their car, and maybe 7 in reserve? So I went to one that sort of looked like what I rented, if I squint, and just took it. Went to check out, told the dude I sure hope I'm doing this right, and apparently it was all good! Ditto to drop off, the guy telling us where to park was like "sorry y'all this is a shitshow today!" We dropped it and that was the end of it. Again, hope it works out, I think it did? But yeah. Part of it is because Denver Airport is always busy and you need a car for the city or mountains. But I think Hertz should step it up a bit here. I'll rent from them again because I have the tier that makes it more convenient, but wouldn't consider it otherwise.

Hertz experience was the real disaster more than the airport in remodeling chaos. Every other…read morerental company had buses circling every 15-20 minutes, but we were left waiting for almost an hour. When the bus finally did show up, it was so overcrowded that people were literally at each other's throats. It was basically a free-for-all just to get on. Then, to top it off, I get to the lot as a President's Circle member, expecting the perks that are supposed to come with that. It was noon, the reserved lot was 80% empty, and the "premium" selection was a joke. Just a bunch of random Jeeps and huge RAM pickups ready to haul horses and a handful of base-model Nissan Kicks and Kias. It's just pathetic. You're paying for a top-tier service as seems Economy, Budget and Thrifty are better, but you're getting a bottom-of-the-barrel experience. They aren't even trying anymore.

Dejai was great! Efficient, helpful and was happy to work with my schedule. Ill be going back to…read moreAce because of her!

Dejai, Is absolutely a keeper, wonderful experience. She is…read morecustomer service oriented!!!

Buses run esporadic and they run for both Dollar and Thrifty. Long line to be attended with very…read morelittle staff. Apparently not enough cars available for online check in so we have to wait until they assign you.

After waiting in line for 40 minutes, despite paying extra for Ready Service, I was still told to…read morewait like everyone else. When I finally reached the counter, I was informed that my vehicle was being cleaned and would be ready in 5 minutes. However, I waited an additional 45 minutes before receiving a vehicle. Not only was the car soaking wet, but it was also a completely different model than the one I had reserved and paid for. By that point, I was already late for my event and had no choice but to accept it, as waiting any longer was not an option. This experience was extremely disappointing. When customers make reservations with specific arrival times and pay additional fees for expedited service, those commitments should be honored. This location was clearly unprepared and did not deliver the service promised. I fully intend to dispute the additional Ready Service fee if it is not refunded. Based on this experience, I will not rent from this location again.