I haven't had a car in 3 years .. I was very skeptical to say the least... Garth helped me feel confident and listened to throughout the whole process! Walk in an ask for him, he actually provides better deals if you constantly call him Garth Vader. Allen the GM was completely easy going and very helpful as well... I did not feel attacked or pressured like you feel at most dealerships, they handled me with care and kindness. I LOVE MY MAZDA read more

A beautiful brand new facility! Very clean, highly recommend. Staff is also extremely helpful and knowledgeable.

We were trying to trade in our year-old Toyota Camry for a Mazda CX-5. After calling Mazda we connected with Darrell. He proved invaluable. We made an appointment for later that day, and test drove several cars. He was knowledgeable, affable, and extremely helpful. In fact, he actually guided us to a recent car return that we actually ended up purchasing. The whole experience was extremely satisfactory, thanks to Darrell's efforts. read more

The customer service here is great. At first I was having a problem with the service but then the manger Jared came and talked to us and fixed our problem with no worries even to the point of making us as customer happy I recommend if you have any problems with serivce to go talk to the manger Jared he is the best and is a great employee of Findlay Mazda read more

I recently leased a Mazda CX-5 and my experience could not have been easier. My sales consultant Garth was super chill and genuine from the beginning - no stereotypical "car salesman" sleaze. He even made sure I had no trouble turning in my previous lease across the street to another dealer. Thank you Garth, I will send anyone wanting a Mazda your way! read more

Had such a great experience, the support and help that was presented by Derell was amazing. He went out of his way to help us thru every step of the way including when we were missing a couple things. Highly would recommend to ask for Darell when looking for a vehicle at this dealership. Such great prices and support. Thanks Darell. read more

Brennan and Allen were awesome when my friend Cheryl and I went to look for a not too expensive car. They made the process easy, got a great interest rate and a really nice, low mile car. The dealership is brand new and beautiful. Kudos to the Findlay group for bringing Mazda back to Henderson. read more

We bought car from Brandon Case then brought our son back, he also bought one on the same day! Our first experience with Mazda did not disappoint. Thanks Findlay Mazda and Brandon Case! read more

Great dealership super clean and nice inside, nice dealers, and great variety. I was helped by Brandon he was very helpful and informative and let me see what I wanted never pushed me in any direction. The sales manager was also really nice as was the finance manager. I got the Mazda CX-30 2021 and I love it couldn't be happier. Thanks Findlay Mazda! read more

Really terrific team here, especially Dillon (new to the job, but obviously sharp and diligent in learning all he can about the job -- with some strong mentorship, I'm sure, by his brother Dakota and the manager, Mark). Everyone was friendly, but not in the stereotypical big smiles and fast talking sort of friendliness that I experienced at some of the other dealerships. Not overly pushy in their sales techniques, either, which I appreciate (I have no patience for those sort of tactics). Great service, fair price -- I was very impressed. read more

I had a great experience with Findlay Mazda. Brandon Case helped me find the perfect car and walked me through the process quickly and without pressure. I was even surprised that I walked in an hour before closing and he was still willing and able to help me and answer any questions that I had. Also got a fantastic deal! Thanks Brandon! read more

Awesome and Smooth EXPERIENCE!! Thanks to Paul's professionalism and communication skills I am a happy owner of a new Carbon Edition CX5-.

LIARS I drove 30 mins to Findlay Mazda at the Auto Mall. I saw Dakota. He was nice and we test drive a truck. I liked it. He asked me how many other trucks I was looking at. I said 2. He says "if u like this truck, u can hold it with a $1000 deposit" Great!! . We get back and go over the numbers. We were $800 off so I said " I'm not going over my top offer if $26k all cash. I will give the $1000 deposit and look at the other 2 trucks" Dakota said "oh no, that's not available now?" I looked confused and said " u just told me 10 mins ago it was?". He blamed the manage and said no. U can't hold it with a deposit now. I said well definitely won't do business with LIARS. SHADY SHADY SHADY. BUYER BEWARE!!!! read more

We recently purchased a new 2020 Mazda Miata MX5 at Findlay Mazda in Henderson. Brooks really made our purchase easy and pleasant. We talked on the phone about the price, then he tried to locate the exact car that we want and had it ship here to Las Vegas. On the delivery day, he set up for us to meet with Garth. Both of them are very nice. We highly recommend you to talk to them if you are in car shopping for Mazda. read more

I recently bought a 2019 Mazda3 here and my experience was wonderful. Darrell helped me and my dad through the process and helped us right away when we pulled up in the parking lot. He was very helpful and wasn't pushy unlike some other dealers. We felt very comfortable and he was very informative when we had questions about the car. I highly recommend coming to this dealer because they do a great job of making you feel comfortable without being pushy. If you get the chance, I recommend seeking Darrell for help. read more

*****IF I COULD GIVE ZERO STARS I WOULD***** Yikes, Just to start I wouldn't expect anything but the absolute bare minimum with Findlay Mazda. My girlfriend was in the market for a new CX-5 and we price quoted many dealerships from our local area in Tucson/Phoenix and without much luck on finding a specific trim and color in our area we decided to look in Las Vegas where I am from. We decided on Findlay purely because they had what she wanted and Truecar had it at a decent price. Being in the midst of a global health pandemic, we wanted to complete most of our process online and limit our time in the dealership. We expressed this to our salesman Paul The Pyro and it seemed as they heard us say the words but didn't seem to care about it, but more about the survey after our purchase. A few minutes after we arrived the finance manager, Mark Campbell, was joking around with a coworker in his office and then turned around and decided to take his smoke break and took about 10 minutes to get to us. Talk about speed! After being brought into Mark's office he did not have any documents prepared to sign, fumbled through signing the documents like he was confused what was needed to be completed for an out of state purchase. This should have been our first clue to how this was going to go. A few days later we were notified that Mark had forgotten to get a document signed! Luckily they were able to email us the document to sign and send it back. However, we assumed that after that document was signed all of our registration would be sent to the AZ DMV and we'd be able to register no problem (since ya know.. that's what they told us). Not the case! We traveled round trip 4 hours to get an appointment at the DMV within the 15 day moving permit provided to us. Expecting to register a new car and pay taxes, the dmv informs us that Findlay missed signatures again on the title and registration application, which requires a wet signature from both titled owners which one does not live in AZ. We had mentioned this to our salesman Paul and finance manager Mark on multiple occasions and the application reflected the living situation of both owners. After learning we were not able to register the new car we informed our salesman and then a few hours later received a sarcastic, unprofessional, and quite frankly pretentious email from the finance manager, Mark, asking why "we didn't just sign the papers at the DMV if we were already there" I shouldn't have to do someone's job for them. My rating is based on the current situation Findlay and their uneducated associates left us in. The complete lack of detail in our paperwork, the signing, and our registration documents is not acceptable. After continued snotty and uninformed responses from an associate Stephanie Pritchett in the title department, no one has taken any responsibility to any issues we've had. I have requested a response from the General Manager Brennen and still have yet to receive a response either. The whole lack of ownership of any issues caused by these associates and the immaturity from them is unacceptable. read more

Garth really was super nice and made the entire car buying g process so easy! I really love my new Mazda and will definitely be recommending Findlay Mazda to my friends! read more

Was dreading the new car process but have to say it was a very smooth, easy, stress free experience. The process took about a month as I was comparing models. Paul the sales contact was great, he kept in touch but was not intrusive or annoying. I did a test drive and naturally he asked if I wanted the car that day, but I explained had one more test drive to do and would then decide and again there was no annoying pressure. I decided on the car and most of the decisions and negotiating were done via email so when I went to collect the car there were no surprises. During the finance process they did try and upsell the warranty but there were various options to decide. I understand it is a business so I made my decisions based on my budget. Overall it was a great experience, Paul was knowledgable, friendly and attentive without being pushy or annoying. Love the car (CX-5) and would definitely recommend the dealership for anyone considering a Mazda. read more

Biggest douche bags in the industry. This group not very intelligent when it comes to selling cars. I walked. Perfect credit, my own financing, and didn't want to tolerate their bullshit! I'll do business outside the Findlay group from now on!!! read more

My excellent experience with Findlay Mazda and the thoroughness and patience of Cesar Nieto began when I found a used car (Jeep Cherokee) on their lot that had all the right numbers. However, this being my first out of state auto purchase, there was a lot of doubt. Will this be a bait and switch? Hidden fees? Is the car condition anything but advertised? Will I get lost navigating the cross-state purchasing process? The results were great. The price was as stated (even less, when they offered to take delivery of my trade-in free of charge), the fees were common (tax, title, registration) and any add-ons they offered (dealer backed extended warranty) weren't pushed at all. The paperwork was presented by a notary they provided and were available on standby to answer any questions. The car arrived in great condition and I've been driving it for over a month now without issue. The only hiccup was with the vehicle registration process. At first I was made to believe that all necessary paperwork would be sent to my local DMV and all I'd have to do was walk in, pay the taxes and registration fee, and would receive my documents. This is not the case. Out of state cars need a "smog check" and a "vehicle verification", the latter of which can be done at the DMV without waiting in line and the former can be done at a certified smog check place for a low fee (I paid $30). Once I raised this concern, they explained that they use a third party registration agency to go through this process with the customer, though I'm not sure why this wasn't stated first. I was about to waste 2 hours waiting at the DMV, where I would have been turned away. This third party company, once I was connected with them, was quick to pick up the process and I had my documents within a week, never having to step foot inside the DMV. At the end, everything worked out, but it did take some due diligence on my part, so ask questions if something doesn't feel right. Finally, to round out my mention in the beginning, a shout out to Cesar Nieto. Pleasant guy, never pushy, accommodating on providing information I requested on several occasions, even took a walkthrough video of the car to assure me of its condition. Timely communicator, never had to wait longer than an hour for an email or a text back. 10/10 person. read more

Garth provided an excellent, hassle free experience! I must say, I'm still shocked at how easy it was to simply come in, look at and test drive a few cars, and get quotes for both purchasing and leasing, without feeling pressured into anything. I typically avoid dealerships like the plague to avoid pushy salesman. Go see Garth if you're looking for a hassle free experience. read more

Early November I purchased a new CX-5 through the Costco Program. Within 5 minutes of filling out my information on the Costco website, Garth was already calling me and trying to gather more information to move the process forward. He was so friendly and was able to give me estimates over email/phone before I even planned on going to the dealership. Garth was so patient as I ended up test driving/looking at a few cars. He took the time to make sure I got the one I really wanted that also matched my budget. Overall the experience took a few hours to test drive and sign all the papers but Garth made it a very straight forward and pretty stress free experience. I absolutely LOVE my new car and am so happy with the price I paid and the service I received. Thanks Garth!! read more

Everything was better than expected!! Garth was exceptional and very attentive to our needs.

All I can say is WOW! Dealership is hands down the nicest one I have ever stepped foot in to! The staff is great! Very nice, courteous, and professional. They take the time to listen to your needs and never felt pressured from the time we walked in, until we left. Definitely worth the visit. read more

I posted on google but I have to share on here. I moved here from the bay area a year ago and I would go as far as taking my car back to the bay area to have my maintenance done. My best friends dad worked at the dealership that I bought my vehicle and always made sure I was never upsold. My car knowledge is negative to none and it would be very easy for someone to recommend some thing because all I want do is take care of my investment, my car. Per the usual I'm last minute and made a last-minute appointment for a Saturday which I know firsthand is terrible at a car dealership. I was extremely nervous about taking my car to another dealership, I told Seth how I know how dealerships can be and I've had nothing but amazing experiences with Mazda. I understand how one would take offense to that but he was so chill. He told me first hand at very worst they may recommend something based on my mileage and they don't see records from other Mazda dealerships...fair enough. He sent me the video with my filters laid out (which I appreciated) and told me my car was all good. Such a cool and easy going guy, I felt like I was at my home dealership. Customer service is so big to me and he was great! Thank you so much Seth and team Findlay Mazda for taking such good care of the car scary girlie girl lol read more

Excellent customer service! Roberto in the service department is top notch! Very welcoming, knowledgeable and eager to help. The lobby is impeccable. I strongly recommend this auto dealership. read more

Just bought a new car and the customer service is amazing! Garth took care of us and got us the perfect car of our dreams. He went above and beyond & is an excellent salesman. Would definitely recommend. read more

Best service ever while buying a car!! Ask for Garth if your looking to buy a new Mazda!!!

They do nothing for you after you purchase. We got a scratch on our car days after getting it, we HAD to buy a package that would cover scratches and damage to upholstery. No one called us back. read more

I just purchased my 2nd Mazda6 from Garth Wall at this great Mazda dealership. Friendly staff, quick and attentive service, great prices and great cars. I recommend this dealership if you are looking for a great car! read more

Jag in the service department is about as good as your ever going to get! He is so thorough and honest. I will not take my car to anyone besides him! There is never any surprises and of something comes up he will call and explore all options. He truly takes the customer into account. read more

Put a deposit to hold a car to buy and they didn't honor it. Sold it anyways but I did get my deposit back.

Do not bring your car here!!!!! They lie to you and give you back a car that is worse off then when you came in. They have people working there who will lie right to your face and take money our of your pocket without fixing your car. At this point I WOULD NEVER EVER EVER suggest anyone to by a mazda read more

The service department is phenomenal. Dealing with Jag has been a pleasure the last year and a half. I am moving to Reno in a month but will still be getting my services done here because it is unlike any other dealership I've ever been to. read more

If you stop into Findlay Mazda make sure you ask for SAM! He not only is very accommodating to what you're looking for but he also knows his stuff! I have bought from him a couple times now and every time he listens to what I'm looking for and finds me the perfect match! He won't let you down thanks again Sam!! read more

Came in looking for a car my aunt wanted, found something similar in minutes. Garth Wall, who was the most honest and down-to-earth representative you could hope for, was helpful in finding us the exact kind of vehicle (within our budget constraints) that we were looking for, all within a timely fashion. Would absolutely recommend this dealership (and especially Garth) to anyone looking for a new car. Exceptional customer service. Many, many thanks from our family to you and your business. read more

I have been getting my 2013 Mazda3 serviced by Jag for quite some time now. When the warranty ended I would get quotes from other mechanics and Jag always comes in the same price or lower. I have never had a problem with any service this dealer has provided and they always come above my expectations. I can always count on an honest opinion on what needs to be done to my car and a fair price. They also always give me a nice loaner when I get anything big done to my car. Thanks Jag for your support! read more

I had the pleasure of working with Garth as I was searching for a new lease, (I was previously in a Honda Civic) and I could not have been happier with the amount of effort that Garth put into my first Mazda experience. Garth put forward immense efforts to ensure the car I got into was one that my parents and I BOTH loved. (Lord knows this was not an easy task) As a parent himself, Garth made sure to inform my parents about the safety features various vehicles had to offer. Garth was incredibly patient with me as I test drove 3 vehicles. Even when I found one I enjoyed, I was particular about the color, so Garth searched high and low through the inventory to make sure that I found a car that I loved in regards to the features AND color combo, not having to sacrifice one without the other. Most importantly, Garth worked hand in hand with my dad when discussing all things finance. He was transparent, answered any and all questions we had with complete ease, and gave our family space when we wanted to discuss different options privately, without us needing to ask, which I've found abnormal at most car dealerships. Garth's incredibly professional, yet family-friend-like demeanor, created such a positive car dealership experience for me and I truly believe Mazda is lucky to have them on their team. My family will be coming back to you within the next few months for my mom's car, Garth! Thank you again for everything! :) read more

Originally I went to CardinaleWay Mazda because it was closer to my house. I was looking for the CX-3 but this dealership didn't have it, so they were trying to sell me the CX-5. To be honest the CX-5 is a lot nicer and I ended up really liking it. But the guys at this dealership were really rude to me and when one of the managers came to talk to me he told me I looked stressed. It was late at night and I told him I was tired and wanted to go home and he straight up told to just go home in a rude tone. That's when I decided that I didn't want to do business with them. So the following evening I went to Findlay Mazda and Amir helped me out and he was so nice! This dealership had the CX-3 and Amir did a great job breaking down all the features of the vehicle. He tried to sell the best vehicle for me based on what I was looking for (better gas mileage and an affordable price) and wasn't trying to up sell me for his own benefit. The one thing I didn't like about the CX-3 was that it had limited space. So I told him how I would think on his offer and go look at Honda's because that was another car I was interested in. But before I left Amir asked me why not just look into the CX-5 since it's bigger. I told him that the price of the CX-5 was a little too much. So what he did was, he went to the General Manager, Allen, and told him my situation. I asked Amir not to have the GM come talk to me since my last experience at the other dealership wasn't great. They both respected my decision and when Amir came back he showed me the deal that Allen was personally offering me. He gave me such a great deal on the CX-5 I couldn't say no! We went to look at the vehicle and gave it a test drive. I loved it! My finance manager, Jesse, was also incredible; super nice and helpful. I just wanted to say that this overall experience was amazing. It was later in the evening and everyone was so nice and took their time with me. It was my first time buying a car and I did this on my own so I was nervous and scared, but the guys at Findlay made my experience so easy and great. I highly highly recommend this dealership to anyone and everyone! read more

Let me just start this out by saying that we have purchased a lot of vehicles from multiple dealerships in the auto mall and have never have seen the things that happened here. The brand new Mazda dealership is beautiful, clean and has a large selection of vehicles. The sales man we had, Mark was absolutely fantastic! He listened to what we wanted and showed us what they had on the lot, he even helped us locate a car that we wanted that wasn't on their lot. He was very understanding, kind and didn't push us into anything we didn't want. Instead he stuck with us to find a vehicle we wanted in another location. This is the part where it starts to go south... We wanted to finance the vehicle through the dealership, they were very unorganized and very short handed in that department. Documents were lost, spellings errors were made on both the bank documents and the dmv we had to go change the errors with the new bank and with the dmv. To top it off as we were talking about our loan and personal information multiple other employees were coming into the office. They came in to ask questions about other deals and get other clients documents without even knocking. Once it came time to sign documents I was done and not impressed with the situation it was very unprofessional. I would not go back nor recommend any of my friends or family to Mazda to finance a vehicle I would outsource that and or go directly to my bank. Due to my experience I will not be doing my service there either. read more