A little disappointed with this visit. Ordered online and scheduled for pick up at a certain time. I arrived a few minutes before the scheduled time. I was concerned that the order had already been packed. My concern was warranted because as I thought the two burgers were cold. I had to warm them up when I got home - disappointing. The milkshake I ordered was good but a little thin than expected. We normally enjoy our items at this location but this visit missed the mark. When ordering maybe schedule even later to be sure the order is fresh and hot when you arrive, not sitting. read more

We have loved Five Guys for years! They make the best fries. Service is always nice, fast and friendly. The young people that work here really do a good job for the clients. read more

Tried this place for the first time last night and the verdict is that it's not bad! It's definitely not worth all the hype personally I think it's a little overpriced when I can go down the street and pay less at in-n-out and get a similar burger. I ordered takeout and arrived on time to pick it up. They let me know they were going to make my fries fresh so I had to wait a moment (not long at all though, 3 min tops) I was kind of excited about this because I hate soggy fries. I ordered a large Cajun fry and a bacon cheeseburger. The burger was juicy and I enjoyed the quality sesame seed bun they used. It was a little too greasy for my liking and the fries were on the thicker side so even though they were cooked fresh the second I arrived home, they were still kind of soggy and greasy as well. Overall though it was a good burger and great customer service! read more

My four year old son wanted a burger from this place being they are usually pretty decent. Walked in to a COVID bankruptcy in progress. They don't accept cash and give you an attitude when you ask for a manager. After waiting five minutes to give an order I guess I didn't expect at the end to be denied service for using American legal tender. I thought it was illegal to have a business and not accept the American dollar... Will never return, and the hotline 345guys just hangs up on you after you call. Good luck five guys read more

Haven't been here in a long time and after yesterday it looks like we won't be back ever... not that they care BUT I'm going to throw in my two cents! These are by far the worst over priced tasteless burgers ever. I don't remember them being this bad the last time. The beef patty just didn't have any flavor , like nothing!! first bite it broke apart , ended up using the fork to finish it. The fries were just so so, nothing special. soda was good! the girl at the register had a crappy attitude , sorry you had to work on NYE but I just got off work so you're not the only one that has to work holidays .. she wasn't helpful at all and just seemed annoyed with everything. With the cost of going out off the charts it's gotten to the point where its just better to stay in. I don't mind paying for food but damn!!! it should at least be good. Sorry Five Guys , you wont be getting our dollars anymore... l read more

This place is ok for fast food. The burgers are good size and very filling. You get a lot of choices as far as toppings go. They are very fresh as well. I think as far as flavor goes they're just ok. Really nothing special. read more

Five Guys - Double cheese burger - Burgers Near Me - Las Vegas, Nevada

Dang, Downtown Summerlin, looks like you got everything! This Five Guys is basically the same as all the other Five Guys franchises around town. Luckily, the ones I've been to have good food and good service. This one is thankfully no different. Tasty & greasy! Just the way I like it! Every once is a while anyway. The Five Guys here in the new Downtown Summerlin looks just like the other ones inside. Lot of red, lots of white, lots of black. lots of checkerboard, and lots and lots of boxes of roasted peanuts! This is one of the pluses when I visit, I can gorge on some all natural, unsalted peanuts. For free! Only thing that beats this is a bucket of BOILED peanuts (you Asians know what I mean). My order is very standard when I come to Five Guys: -Little Cheeseburger -Add : lettuce, tomato, pickle, grilled onions, grilled mushrooms, ketchup, mayo, mustard, sometimes A1, sometimes BBQ sauce -One order of LARGE fries to share, with TONS of ketchup and malt vinegar for dipping -One large drink to share (thank you Coca-Cola Freestyle!) Little burger always comes out STACKED! Yes, I know it's too many toppings, and yes, I know it probably masks the taste of my cheeseburger (it really does not). But I don't care! It's my way! I want it jacked! Besides, we all need some color in our diet sometimes, am I right? Forget about the oil-stained bag that arrives in front of you. It's delicious! Besides, they use peanut oil anyway, which is actually good for you. Verdict? Just like all the other Five Guys. Yummy, thankfully! This is a meal fit for a guy on a budget. Fills you up for hours! Seriously. If you're still hungry after a burger and fries here you either ordered wrong, or you are a competitive eater. Good American eats. Messy. Primal even. Nothing new going on here at Five Guys, but at least they're doing it right. GREASE = PEACE (or something like that) read more

Good and tastey just not like another burgwr group which I feel it resembles. The overall experience here is decent. The place is clean and inviting. The menu is simple and if you need assistance then the overly happy associate will be more than glad to explain the entire menu in one breath. I chose the Jr Bacon cheese burger which is basically a normal burger with cheese and bacon opposed to their regular burger that comes with (2) patties. Wait time wasnt terrible l. A 1/4lb burger cooked to afterlife should not take 8mins to complete start to finish. Ill take In n Out anyday over this.. read more

Five Guys - Bacon cheese burger - Burgers Near Me - Las Vegas, Nevada

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People seem to love it here but I just don't get it. Feels like more hype than substance. Don't get me wrong, the food was ok; I just think it's way overpriced. It's as if they package it small to give the appearance of getting more than you do. I know I'm focusing on price here but when you are going for fast food you're generally not looking to spend a lot. Hey, tons of free peanuts everywhere. Just scoop them up from any of the open boxes around the store. Basically I had a regular double cheeseburger, fries and a soft drink. The regular size fries I know from experience is a lot, more fries than any one person should eat. So I go with the "little" size, almost $3 and I'll say it was a small to normal size portion of fries. They were ok, some tasted over cooked and a little greasy but hey...it's fries right? The container for the fries itself was really small but it overflows into the bag. The burger was $6.79, I mean really? It was 2 above average sized patties which were somewhat over cooked. The cheese was not melted, just hard and cold like in a cheese sandwich. The toppings, lettuce, tomatoes, pickles, raw onions, tasted fresh and you can have any toppings you want for the price. It was a large list to choose from. The bun was fairly small, so the topping amounts they can fit on the burger were very limited by the size of the bun. Typical sponge dough like bread that that falls apart as you eat. It comes to you wrapped in Reynolds Wrap-like foil. The small soda, 20 ounces, was $2.39, and other than the fancy multiple favors machine it was just a soft drink beverage. I pay 2.39 for a beverage in any restaurant served in a glass, table service, comfortable place to sit and some casual ambience. The interior of the place is very basic with aluminum chairs made to look like wood. It feels more like you are in the kitchen with the stark white walls and fluorescent lighting. The employees very friendly people though. I get the impression that they deal with sticker-shock a lot as they are ready with their answers of proposed value when I commented on price. Pictures included here. Total price for a burger, fries and soda was $12.84 with tax. If I had ordered the regular sized fries which most would normally do this would have been over $14.00 with tax. Four people would be $56.00. Like I said, I just don't get it. Lots of price, no substance. read more

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I hadn't been to a Five Guys prior to a couple days ago, in at least 3-4 years. Last time I went, I was in Northridge, CA, and they were having issues with their ventilation, so we ate as fast as we could, just so we could leave, so needless to say, it had just left a bad taste in our mouths. On my way there, I decided to see if I can place an online order, and it couldn't have been easier. It wasn't even through an app, it was just load up their website and start ordering! Being on a Keto diet, I was curious how it would work out, and if they had options with no bun, and low and behold; "In a bowl" and "Lettuce wrapped" were one of the first few options! Once I got there, I just had to go up to the register, tell them my name, grab my drink cup and I'm done, just waiting for the food at that point. I ended up ordering the "In a bowl" option for my wife and I and I even added a patty to their bacon cheeseburger, not realizing, that their standard bacon cheeseburger is already a double. It's ok, we had leftovers. We added grilled jalapeños, grilled onions, tomatoes, lettuce, mayo and mustard, and the burger already had cheese and bacon. The combo was perfect, I'd order it the SAME way next time, except, without the extra patty. Food: 5 Ambience: 3 Service: 5 Value: 3 read more

Tonight I went in after ordering through the app. I stood at the pick up counter for a few minutes while being ignored by the guy handing out the orders. No eye contact, no acknowledgement, nothing. Finally, after calling after him, he looked at me and I told him that my order was the bag sitting on the counter. He added my fries to the bag, brought the bags to me, set them down, and walked away. To make it worse, one of my burgers was missing a patty. This was my worst encounter at this location. Time to work on your customer service. read more

Fast, friendly service. Sometimes we get offered a free beverage while waiting for our order; sometimes not. I wish the franchise would offer chicken sandwiches as well. read more

10/20/18 Husband was hangry so I didnt care where he chose to eat. Located near downtown summerlin this 5 guys joint was pretty good. Fries was fresh and hot and burgers were tasty. It was pricey though but my husbands hunger at the time didnt care about the cost. Staff was nice and place is clean. Happy eats!! read more

Yesterday I made a terrible mistake by going to in and out for a hamburger. Terrible terrible choice. Today I made the right choice and went to this place. Clean, well stocked with everything, friendly servers, amazing food. I highly recommend this establishment for everyone in the neighborhood. I might not be writing this review had I not had such a god-awful experience at that other place yesterday. fries alone at five guys are worth the trip. And the burgers aren't bad either. read more

I love coming here for a good quality tasting burger and fresh cut fries. It's priced very well compared to other fast food burger places & all the employees here are very friendly. Don't forget to grab a handful of peanuts while you wait for your food! read more

I come here about once a week. I love the flat top burgers and the fries are so good. Plus if you order a small fry it's enough for 2 people they give you plenty. It's always clean, people are friendly and I enjoy coming to this location. Speaking of workers. There is a lady named Amanda who everytime I come brightens my day. I was having a bad day at work and was just frustrated when I came in. She noticed said some kind words to me and ever since then I look forward to seeing her. She's always super nice and when she knows you and your order she will have it ready for you asap. read more

Looking for a quality burger at a good price and quick service? Sometimes you want these qualities without doing the drive thru thing and love this place for that reason + they have the best Cajun fries mmmmm I always get the mini cheeseburger cause the regular is a little large for me. They offer lots of topping so you can keep it simple or load it all up with toppings like bacon, jalapeños, onions, pickles, egg, etc Small restaurant but still a good amount of seating along with patio seating They offer free peanuts and have a cute red and white checkered interior. read more

5 stars for a fast food place? Yep. Get the bacon burger. I always do the little burger since I don't need two patties. The bacon here is so super crisp. I can't believe I just analyzed fast food bacon. It's clearly not the thick cut applewood smoked concoction you'd get at a restaurant, but it works so well with the burger. Yes, the bag gets greasy. That's because get don't just fill your fry cup, they then dump another scoop over everything. The fries are on the thicker side with skin. I prefer fries with skin. They're crisp and also soft. I crave these fries. Perfectly salted. I don't ever do In-N-Out because I think the fries are awful. So, I can't compare burgers since it's been so long. All I know is that I won't touch In-N-Out fries with a ten foot poll, and I never ever eat fast food burgers, but I absolutely LOVE Five Guys. This is a wonderful addition to Downtown Summerlin! read more

If I could give a zero I would. They didn't put one thing on my burger that I ordered. Not one thing. We had ordered from grub hub. The only thing they were willing to do was have us drive up there and get a burger. No thank you. So I went without eating dinner. They are horrible. read more

I come here about twice a month. Thought I would review it. Visited not long after they were open so it wasn't that busy. Place was clean, person who took my order greeted me and was pleasant. Food wait time wasn't long, and the food was good. They generally have plenty of staff and one thing I like about five guys is that they have one person continually clean the dining hall. Wendy's did this 30 years ago but stopped the practice. read more

Five guys is always good. Very consistent and never disappoints. Had the bacon cheeseburger in a lettuce wrap and it was yummy. Fries are the best around read more

Is this the best hamburger you'll ever have? No, but for being a fast food burger it was pretty good with a lot of little extras many other places don't have. Things like the grilled caramelized onions and double the amount of pickles that I have gotten from any where else. There was also two slices of tomatoes which was nice but they were still a little too ripe and could have used another day or two before reaching preferred quality. The menu said free toppings but for a $7 burger, they didn't feel so free. If you haven't been to a Five Guys, its definitely worth the try. read more

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Went to get a burger walked in and the price for just a cheeseburger raised its now $8.99 with no fries or drink it will be out of business soon . To bad . we left with no food the prices are ridiculous read more

Just picked up a burger , and was the most horrible burger I had for 30 dollars for two ! They over killed it with salt ! When I called to tell them they didn't even care or wanted to make up for it and hanged up! Recommendations , don't go to this location as I did talk to the supervisor! read more

Food: AWESOME! Caution: the jalapeños are pretty darn spicy. Bacon cheeseburger 10/10! They have the touch screen coke machines which I love as well. Speed: 4/5 Not terrible considering they were decently busy but I got ignored when I went to ask for a cup of water by one employee and had to wait for a different one. Environment: 5/5 Very clean and welcoming. Friendliness of employees: 3/5 this is where it gets a little sticky. 2 out of the 4 employees working out front were great. Specifically the two younger men working the grill and the burger making stations - they were awesome. The older male and female employees were a bit rude. They had an altercation between each other out front where customers could hear...just take it to the back next time. I could tell there was something weird going on and it reflected in their service. Overall 4/5 and will go back. Just fix your attitudes next time and lead by example. :/ read more

Favorite burger place ever. Never going to McDonald's Burger King etc etc. again. Seriously best burgers in town when craving quick burger to go read more

I really enjoy the freedom of customization that give guys ya to offer when it comes to their burgers, i put them up there with in n out and habit burger. The only downside is their burgers get soggy if you take too long to eat them so i recommend eating it on the spot and not doing to go. Their fry servings are very big and a little is plenty for one person. I defined recommend trying the Cajun fries and a strawberry shake as those compliment the burger well. read more

Five Guys - Burgers Near Me - Las Vegas, Nevada

Horrible customer service from the Cashier, Angelika W, was very short, un enthusiastic, and made me feel like I was inconveniencing her. Will not be coming to this location again, and recommend nobody else does as well. read more

You really can't go wrong with a five guys burger and some Cajun fries. I had been trying to eat vegan and suddenly had a craving for a cheeseburger and when I had that first bite I felt like I died and gone to heaven. HA! It's greasy, cheesy, completely unhealthy and AMAZING! They give you a lot of options too, mushrooms, jalapeños, bacon, and all the other good stuff. Word on the street is that they sell hotdogs too but who would get that when you could eat a burger- am I right!! I also love that you can eat peanuts while waiting and color fun little note cards to hang on the wall. Winning! read more

Five Guys - Burgers Near Me - Las Vegas, Nevada

Newer manager and nicer staff! Been here at least a dozen times since my last review with a great experience each time!

Alright, let me just say, this is BY FAR the best Five Guys in town!! Their service was CRAZE AMAZE!! I need to start by letting people know that we went at an awkward time so maybe it's because the store was basically empty, idk, but wow! I lived in Georgia before I moved here and I tend to complain about service a lot because that southern hospitality was so nice but OMG, this was the best place in town to eat that day! They were so nice to us, and extremely military friendly (my husband was in uniform). I LOVE this Five Guys!! We've been to a couple different ones and this one is the best!!! Highly recommend coming to this location! Great employees, great food, great atmosphere!! read more

My husband and I visited this location on a Sunday evening. It was our 4th day in a row because I need to gain some weight per Dr.'s order. Tonight was the first night with this particular crew and it was a night and day difference in every and all ways. I ordered my usual (little cheeseburger, no bun) with pickles and sautéed onions and jalapeños then confirmed my order. I make it a point, every time when ordering (at the beginning and end), to specify EXTRA well done in the hopes of avoiding any sort of weirdness later. The girl said she would, "tell them." I don't know what happened tonight, but everything about our experience was disappointing. My burger was not even close to being well done and the jalapeños were raw (not sautéed). My husband politely asked that my burger be cooked longer and for sautéed jalapeños (like we ordered). Apparently, this was way too much for this crew to handle and they made that crystal clear. I guess they prefer to just stand around talking, flirting, laughing and dancing with each other (which we first noticed when we were ordering). The girl that took our order (young girl with piercings) looked like a deer in headlights after the manager I'm assuming (young, bigger girl with dyed red hair, gauged ears and tattoos) asked for our receipt and rudely said we didn't ask for sautéed jalapeños (actually we did, "pickles and sautéed onions and jalapeños"). She also informed us that my cheeseburger was well done (no it wasn't and why are you arguing with us?). We weren't even asking for a new patty, just cook the one we have longer on the grill and give us the sautéed jalapeños on the side. The kid working the grill (tall, young African American kid with tattoos) didn't know what sautéed meant (then how did he know how to cook my onions?) and we also overheard him asking the red haired girl how long to cook it so it's well done. The entire time, the red haired girl (I'm assuming a supervisor of some sort?) is giving us dirty looks and making comments under her breath while staring straight at me. So catty. The cook was also laughing and rolling his eyes. Is this high school? To the management at the Summerlin mall location: get your Sunday crew squared away! Even better, don't hire kids that are trashy, immature, lazy, don't listen, are not trained properly/enough and are unable to deal with critique/correction/an issue with an order/a customer. Nobody was being confrontational or looking to start a fight here, EXCEPT the red haired girl and cook. Grow up! read more

One of my favorite things about Five Guys is when I receive my order in a greasy, brown paper bag filled with fries and my foil-wrapped burgers on top. Opening that bag up and unwrapping that burger isn't nearly as exciting as opening up a present, but it's close. I ordered the "Little Cheeseburger" with grilled mushrooms, grilled onions, and lettuce. This cheeseburger is actually closer to an average-size burger -- I believe you get a little more meat with the regular size. Overall, my burger wasn't bad, but I might add a few bacon strips next time for flavor and crunch. The Five Guys Style fries were OK. They're thick and not really crispy, and they tend to become a little soggy. Service was fine and efficient. This shop is busier than other ones that I've been to because of its location, but it does remain consistent to the way Five Guys burgers and fries are prepared. read more

Really good burgers and great seasoned fries. They used to serve salted peanuts and they will likely so so again soon, according to one of the employees. Miss those, darn it! If you like a fresh burger that tastes like someone who cares made it and it's a great alternative to the long lines at In/Out, the discover Five Guys. I've never been disappointed. We will return. . . Frequently! read more

I went on a Wednesday during the busy lunch time around 12:30 p.m. Parking sucks. I had to park far. I got the little cheeseburger and an order of fries. It's my second time at this franchise. I was overwhelmed by the menu with the various toppings so got one with everything but mustard. I thought it was pricey for a smaller burger and fries for fast food, almost $9. I got my to go order. My bag was so oily. I got some grease in my car seat which I later had to wipe off. Gross. I know I'm eating burgers and fries but the greasiness through the bags turned me off. Greasy, solid burger, & the patties were juicy. Nothing special but not the worst burger either, just your standard burger you can make at home. My fries was a huge serving. I gave half away. I wasn't crazy about the fries. This just confirmed I'm on Team In-N-Out. read more

I've eaten at the original Five Guys restaurant in Virginia, and several others as well, and now this relatively new one right here in Downtown Summerlin. Beef patties with no fillers, more fresh burger toppings than you can shake a stick at, an abundance of tasty fries, and those fancy soda machines that let you pick from what seems to be hundreds of flavors...what's not to love? The burgers have two patties, so you're not going to feel slighted when your food is ready. They're pretty typical size in diameter for a restaurant burger, but with two patties on the bun, you end up with a taller than normal burger. (Don't worry, if you don't want that much meat, you can get the small burger.) Throw on a bunch of toppings (you choose from a significant list of options) and you'll discover you can quickly make a burger tall enough that you need to take several manageable bites (or use a knife and fork) to make a dent in it. Our you can keep it stripped down, even all the way to just plain patties and a bun. You're empowered to do your own burger topping thing here. The fries are cut and cooked "skin on" for extra flavor. Watch out! You always get an extra scoop of fries tossed into the bag on top of your burger and "regular" order of fries. I guess the fries don't want to be overshadowed by the burgers. Nearby, you'll find bottles of malt vinegar, just in case you go for the vinegar fries. (If you've never tried it, give it a shot. I think you'll like it.) Shake it right on, or get a small container to put it in. Note that parking can be a bit tight if you really want to be right near the restaurant. If you don't mind a small walk though, there's usually tons of parking in the nearest main lot just across Lavender Hill Dr. So if you're in the mood for a hot, fresh burger and fries, with no unnecessary extras, go get yourself some Five Guys. read more

Just ate here during the lunch rush and didn't see the employee attitudes some of the other reviews have mentioned. The guy that took my order was very friendly to everyone. Everyone said hello to guests as they walked in and the restaurant was very clean! read more

One star for the burger- a bacon double cheese burger and it was juicy and tasty and a fair size. Another star for the restaurant- nice clean and fairly quick service (went on New Year's Day so it wasn't packed). But I docked a few stars for value. Just for the burger itself it ran about $7-8 and everything has to ordered separate no meals or combos. We ordered 2 dbl cheeseburgers. 1 large fry and 1drink and a grilled cheese ($5 just the sandwich) and our bill was $30+. I could've ate a Applebee's and got a dessert also. The fries were fresh but was way to salty! ask for no or light salt. Grilled cheese was like the ones I could make at home nothing fancy. Like I said burgers were good but in&out still beats it lol. If I were to come back again I'd skip all the sides and drinks (I'd just bring a bottle water) and get just the burger... read more

Five Guys - The white cup is the large fries! Enough to share with a couple ppl but too much salt in em! - Burgers Near Me - Las Vegas, Nevada

Terrific burgers, out of this world fries (try the Cajun spice too) and hot dogs too! There aren't many places with burgers that match 5 guys. read more

Double thick yummy beef patties are the norm - Score! A zillion add-on ingredients- Score again! Friendly, super fast service - Yes, and yes! I am SO EXCITED that this little spot is right down the street in the new Summerlin Downtown shopping area. Have already hit it a couple times on the way home. I get BIG brownie points with the Husbear showing up with a delicious dinner in hand, and 5-Guys makes that SUPER EASY! ...And if you do not know what a "Husbear" is, Google it! It is a great slang to know. :-) read more