Usually a fan. Same order every time. Today I got the wettest, sloppiest burger ever. I have pictures but never do this so I have no idea how to upload them. Terrible. read more

This new Five Guys has very friendly staff but the cheeseburgers and fries were bland. We were there four lunch and I had a cheeseburger with barbecue sauce and mushrooms and you'd think that would be tasty but nope. They were out of pickle slices the day I was there so my daughter went without. The fries were large but had no flavor. They give a generous portion and We ate what we could and took the rest home. They were tastier heated up with some seasoned salt poured on. The music was great for me - 80's hard rock. I may give it another try in a month or so. Update: I never eat two hamburgers in one day but this day I happen to have In and Out Burger that evening. What a difference! The In and Out was super tasty and .... They weren't out of pickles! read more

Spectacular crew working this location. Always a fan of Five Guys but the group of guys working this Downtown Summerlin location are top notch! read more

Awesome new Five Guys with Shakes! Near the new Trader Joes at Downtown Summerlin off Sahara & 215! I ordered the Salted Caramel Shake & my husband tried the Oreo Shake! Usual great service & yummy burgers & fries! Very clean and friendly staff! YaY busy by noon tho! read more

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I ordered food here from the app. It was really convenient order and I ordered about 20 minutes until closing. They had my food ready a little bit after I arrived. This is my husband's favorite burger spot! The food was spot on and the service was really good! I would totally recommend this location. read more

We went here because we saw on social media that they had a vegan burger. Well, that wasn't the case. We got the veggie sandwich. The service was ok. Then while we were eating, the sterateck auditor came in. It was disappointing to see the entire staff scramble and start putting on gloves and stuff they should always be doing. Not sure I will return here. Standards should be upheld at all times, not when the inspector shows up. read more

Nice, happy Fourth of July!! Nice cashier! April H. She is very nice and helpful. Food delicious! read more

Five Guys - Burgers Near Me - Las Vegas, Nevada

Five guys is generally always good. Lower rating here due to customer service and over priced food. As a customer we understand downtown Summerlin has more expensive rent compared to flamingo but charging $2-$2.20 extra per burger is insane. If you're local save your money and go to a more convenient rather than pay the rent up charge here. read more

Just tried Five Guys for the first time at Downtown Summerlin. The food was fantastic and the prices were very reasonable! Can't wait to eat here again! You pay one price for your burger and all your toppings are included. The food is fresh and very filling! read more

Five Guys - The Bacon Burger "All the way" (with everything) - Burgers Near Me - Las Vegas, Nevada

Way in the back corner of the shopping complex. Not too crowded at 3:15 pm. We ordered the single patty burger with almost everything, 2 burgers, fries, free peanuts and a drink cost $17.43. Burgers were excellent, lots of fries (kinda oily), and the peanuts were very crunchy. read more

Five Guys - Burger and fries - Burgers Near Me - Las Vegas, Nevada

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Pretty good burgers, and the fries are great. Good for a guilty pleasure. Wish I could eat it daily!

This place sucks ! The taste of the food was fine , but the price though is way high. $12.00 for a burger without a bun. Also no inside seating even though there are several other eating places surrounding them that do allow seating Inside. They could have maintained social distancing and still had 5 to 6 tables available for use. The attitude of the employees was less than friendly or helpful. I will never go back. You can keep your attitude and your exorbitant pricing. read more

I love Five Guys and this location! The employees are always nice and the food comes out quick. You get hooked up with fries regardless but I was extra-hooked up today. The lobby is always clean and the cooks always seem to be having a good time with each other. I love the music FG plays throughout its stores too. Their shakes are so good! I got a cherry one with extra cherry one time here and it was amazing. They give a discount (free drink) for fellow DTS mall employees which is a nice perk because they have the awesome Coke Freestyle machines. Thanks Five Guys! read more

Great overall experience. Greeted upon entry, free peanuts, burger was good. Customer service was great. They didn't have ranch which I would have liked for the fries, but the staff made a sauce for me. They were checking the temps and sanitation while we were there, so I feel comfortable that they keep the restaurant food safe. read more

Really good tasting burgers! Cheese is a bit cheap, but fast, good service, quality burger for fast food!

I'm very disappointed. Every time I come to eat here the whole crew including the manager, never washes their hands after handling cash, instead they work on their orders touching my food and everyone else .. It's very unsanitary and unprofessional, I come here 4 times out of the week I hope this can get situated ... read more

ofc when you think of fast food, the number one stop is five guys. this location especially gives you extra fries and the customer service is amazing. our cashier was shar kim and she was so nice! awesome service and good quality burgers, fries and shake. read more

Gentlemen at register was rude and couldn't remember my order, I had to repeat myself a few times. Overheard same employee talking rudely about customers. Absolutely will never be back to this store. read more

Awesome location, super funny/fun staff!!! We will definitely be returning, thanks so much guys!

Great food reasonable prices as always. Place is clean and comfortable. The staff at this location is over the top awesome. Never seen a better team. Friendly helpful and make your experience absolutely great everytime! I keep going back more for wonderful experience with the staff than any other reason. Can't for the shake either, as they are on point. read more

Food is alway Great. The staff very friendly!!! Always has smile which goes a very long way. They had one young man working there......WOW so impressed I wish I had his name. He could not stop cleaning the dining room and just could tell he was happy to have a job. I don't like to describe people by their ethnicity but the only way they may know who this young gentlemen is, is by me letting them know he is a young african american man. I have to say it take a lot for me to be impressed but I could not stop admiring this gentleman's working skills. Congratulations Five Guys Management, for serving good food, and a strong team. read more

We are done with this location. Took my son here with his friends. He is on sports teams so we bring some of the team here now and again. He ordered a oreo shake. It is about $5 so we expect something better than fast food. I asked if it was real ice cream and was told it was. When the shake arrived, it had no oreo in it and we could taste no flavor other than vanilla. My son went up to get a replacement since it was not oreo, but 5 Guys just crumbled up 1 oreo on top and gave it back. See the picture. It was still not a oreo shake and the guy made no real effort to fix it. See the picture - no even close to a 5$ shake. Later I saw them pouring the liquid 'ice cream' from a plastic bag into a machine - so they lied about it being real ice cream as is used at places that use real ice cream to make shakes. As the final straw, my burger was completely soggy. See the picture of the foil that is full of liquid. How do you get this much water in a burger? The bottom half of the burger was soggy and wet. There are too many other good places nearby to waste your money at this location. read more

Five Guys - Oreo Shake with 1 oreo broke on top - no oreo flavor - not a good value. - Burgers Near Me - Las Vegas, Nevada

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First time trying 5 guys. The burger was really good!!! Reminded me of In N Out. It's cool that you can add as many toppings as you want. We ordered online and went in when the order was ready but still had to wait about 15 min because the don't fry the fries until you are present. The fries might have been the worst fries I have ever had. Ordered the regular and the cajun. They tasted really stale and had a slightly bitter and burnt flavor to them. Probably ate about 5 of them before we gave up. Kind of disappointed since they were supposed to be fresh and they cost $5 each. Will be back for the burgers but will definitely never order any fries there again. read more

Well the only good part about this place was the burger biggest complaint is if I'm paying for things I want on my burger I expect what I order to be on my burger. The guy who took my order was rushing us he got all that we ordered down but some how the cooks missed it?? Even when it was clearly on the order. They seemed to busy messing around with each other rather than making the customers order right. Definitely won't be back at this location shame smh. read more

Please stop employing trashy, lazy employees that show they do not want to be working. Had a awful experience with the night shift workers. Employees tried making customers uncomfortable by blasting vulgar music "8/26/16 roughly around 9:50pm." so we would leave. They should try working at McDonald's next time. Way to ruin a great burger spot in Summerlin. Will be also contacting corporate ASAP. read more

I'm not a huge fan of Five Guys. When I lived in the Bay Area, when one opened up in my local mall, I wasn't that excited since people in the area were mostly In N Out loyalists. I ate at the Flamingo/Fort Apache location one time when I was rushing to get to the airport and was a bit grossed out by the soggy, oil-filled bag I had to carry food in. I've been avoiding Five Guys ever since, but due to a long wait at the newly opened Sports Clips next door, I decided to come over to their new Downtown Summerlin location since I was starving and my husband couldn't leave the waiting room. This place actually did impress me. Everything was clean and the workers were beyond professional. One of the customers ahead of me just didn't understand the very straight-forward menu and was clarifying every-little-thing, but the cashier behind the counter answered all questions with a smile (whereas I was starving and wanted to choke them). Aside from said customer, ordering was fast and easy (I should have listened to the cashier when she said the "Little" order of fries was all I needed). The kitchen is open so you can see everyone working in sync with each other. If they saw someone lingering around the pick-up area, there was a worker there asking if there was anything could get them while they waited. Condiments area was clean and filled and of course, they have everyone's favorite futuristic soda dispensers with a ton of choices (including my favorite, Ginger Ale!). The bag my burger came in was still grease-stricken, but I didn't mind it so much here and I happily scarfed down my bacon cheeseburger next door. read more

Five Guys - Super excited about ginger ale - Burgers Near Me - Las Vegas, Nevada

These burgers are a must try! This location has fast and friendly service. They also have milkshakes which not all locations have.

Been to FG a few times, first time at this location. Had a great experience. The right order, clean and not a long wait. As usual, the burgers and fries were fabulous. Might have helped - given some of the other reviews I've read - that we went there when it wasn't busy, but all was good. In general, they are a good solid step up from In-N-Out , which I also love. These two chains (and Shake Shack) destroy all the typical fast-food burger places like Macs, BK, Wendy's, Sonic, etc., etc. read more

Best five guys I've ever been to. Great service. Great upbeat attitude. Jacob, Mark, Amy, Brie.. thank you so much for making it a very pleasurable experience. See you again soon read more

Ok, let me give the positives before I jump straight to a negative. I meant to write my review last night, as my son and I had dinner here yesterday. I used to eat Five Guys while living in California. My son & I love this place, and I love it for the fact that you get good burgers for a decent price. My son's biggest perk is the fact he gets to eat peanuts. He is only 4 years old. Anyways, I haven't been to Five Guys since moving back to Las Vegas last year. I was pretty excited that one was put in the Downtown Summerlin Mall which is right near my house. We walked in and the 2 employees at the register were very nice. We were greeted and helped immediately. I think we were here at about 6 or 7 pm? Anyways, I placed my order all was good. On to the negative. While sitting down with my 4 year old son waiting for our order to be completed the guy behind the counter yelled out "ORDER NUMBER SIX"..customer comes along and picks up his order. Next the employee yells "ORDER FOR SCUMBAG" I immediately turned around as I thought this was completely UNEXCEPTABLE. It was an employee on his lunch break being called a scum bag by the employee handing out the food! I'm sorry, but as a customer this is not acceptable, more so because my 4 year old heard this. I understand as an employee myself that you like to have fun with your coworkers, maybe you guys joke around and are ok with it, that's fine, I do it too. HOWEVER, this is not something you do in front of customers, let alone when your establishment is filled with about 4 families all with children under 10 years old. I would have asked for a manager right than and there, but everyone seemed a little too young to be management material. I have zero complaints on the food, it was great like always. I'm just very disappointed at the lack of professionalism in some employees. read more

Where do I start... As I'm ordering the hostess was very rude. I told her it was my first time here and without looking up she rattled off the whole menu under her breath. As we are waiting for the good we see a lady EATING behind the counter ! The guy working the grill was doing all the work and kept asking the girl who was eating to help and she would roll her eyes. Once we get our food, I remind them that I ordered a milkshake. While waiting, the other cook came from the back, and started flinching and cursing at the guy working the grill. At one point he said "I'll sock you in the mouth"....Almost 15 minutes later I get my completely melted milkshake. It was disgusting. I will never return! read more

Portions are so big! We were able to save our lunch for dinner. Large fries filled the cup and the cook added another large scoop of fries to the bag. Burgers were gigantic and freshly made. We can share one burger next time. read more

I'm giving a below average rating due to the service level and being out of a condiment on more than one occasion - NOT for the quality of the food. I have been to this new Five Guys 5 times in the past 6 weeks. Twice (last night and again about 2 weeks ago) - they were out of pickles. How is a hamburger place out of pickles? Go to the grocery store and grab a few jars so that you at least have some...who cares if they aren't your typical brand you use. You should not run out of basic condiments and think it's okay. Additionally, I've placed two orders for carry out - BOTH times, they have messed up my order. I got home and all burgers were missing tomatoes (which on the receipt did say to add tomatoes). The time before that, my to-go order was missing tomatoes and onions...They have a TON of people working there - surely someone can pay attention to what the orders ask for. I spend $30+ and I expect to get what I ordered. I should not have to double-check to ensure the toppings are on the burgers. This is not rocket science. And one time would be forgivable, but again, it's happened twice in about 3 weeks - so I'm sure it's not just my order. They need to get it together at this new location. In the meantime, double-check your orders if you get a carry out. Otherwise, SO much better than IN N OUT burgers -- which have the smallest patty of meat that you will ever see. It's a joke. I do wish Five Guys would offer a turkey burger! read more

It's very rare that I post a review... Five Guys food speaks for itself. But if the guy at this location that screams "RAZZLE DAZZLE" doesn't knock it off I'm driving over to the Flamingo location instead. Most annoying experience ever! read more

Five guys is always excellent for a burger and fries - this location is no exception. The burgers are always juicy and amazing, the fries were fresh and crispy. The service at this location was also friendly and fast, stop here for a quick lunch! read more

First time to the one in Las Vegas normally go to California ones and still just as good. The line was out the door but still got our food in five minutes. The employees were so nice, and made our order perfect. read more

We ate here a couple of nights ago. Considering it was our first time, it was pretty good. The burgers weren't greasy, like most places. Their fries are always good. Just a note, even though we are fans of spicy food, the Cajun french fries had quite a bit of a kick to them. The place was clean (even though we carried out food to go). The free peanuts take you back to your childhood!!! The staff was nice and the prices, meh, could be a bit cheaper. Overall we would visit again. read more

I will never go back! Ordered Cheeseburger with lettuce, tomatoes, onions, pickles, and sauces. There was a few shreds of tomato and onions no lettuce and a couple pickles. They messed up the order. I ordered 2 fries only had one in the bag. I checked before I left. It appeared there was 2 fries. My mistake it was the overflow. The fries were greasy and limp and the buns were too. 3 regular cheeseburgers 1 fry and 3 shakes was $35.00 The shakes were good. **** My husband just reported to me he thought it was delicious. He has never been there before and definitely will go back! read more

We always love 5 guys. We ate there with an extra bag to go for the sick son. Left and forgot the bag. Came back 5 minutes later table was cleaned off but they made us replacement bag no charge. Super cool! read more

the best fries in vegas at the downtown summerlin 5 guys. the employees are all the best. everyone. i think the welcome when entering is great and mya has the biggest smile and very pleasant. i work in the same section of the mall and will visit several times a week for lunch.the grilled cheese is fabulous along with the fries are superb.my favorite. the burgers are out of sight. go go go. you will love it. read more