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    Frank's Complete Mobile Auto Care

    4.5 (218 reviews)
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Response time

    3 hours

    Response rate

    100%

    Services - Frank's Complete Mobile Auto Care

    Auto brake repair

    Auto engine repair

    Frank's Complete Mobile Auto Care Photos

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    Reviews With Photos

    Poor comms.
    Wayne R.

    IMO, Frank is the worst "Shady Tree Mechanic" I've dealt with in Austin in 17 years of living here. Coming up on two decades, I've owned an average of 3 to 5 "steeds" in my "stable" and need reliable service and repairs on cars from vintage, current models, and everything in between. That all said, I don't often write reviews, but when I do, they're likely a 1 or 5 star review. This is... unfortunately a 1 star. I'd give him a zero if possible. For some context, I'm an IT professional with more than 25 years of experience, as well as a "car guy" since I was was 5 years old, and have wrenched on my own vehicles before I even had a learners' permit. I called Frank on Wednesday March 5. He said he personally would be coming to my home on the following Tuesday morning, which would be March 8th at 10am. I told him exactly what I needed, we sent several texts back and forth and we agreed on labor per hour. As I was providing my own parts, he said there would be no warranties and I agreed on that as well. After I mentioned I'd been here since 2008, he asked for, and I sent him personal opinions about various in-person mechanics in Austin. I sent him a long list of great (and one not so great) mechanics. I then submitted to take time off work to be at home to help out and/or learn about installing a completely new brake system on the following Tuesday. I could _probably_ do this project myself, but I would rather have someone who was certified and had a good reputation to make sure it was successful--and that I wouldn't kill myself due to a brake failure. On the scheduled date of arrival on Tuesday at 8:43AM, Frank text me that his guy "Josue" (instead of Frank) will be arriving an hour late. Fine by me. Shit comes up every once in awhile, no big deal. On Tuesday at 10:21, he sent me a text along with a picture that said "Josue's" truck had broken down (in my opinion, not a good sign of a "good mechanic" having a breakdown) and "bunch of oil", but he would (AGAIN) personally come to help me out ASAP after finishing a job in Georgetown. My spidey scenes started tingling a bit and I suspected Frank or "Josue" might be lying. Mechanics do regularly have a bad reputations, which I don't think is always deserved, but in this case--it most definitely was. As previously mentioned, I am a Senior IT professional. I inspected the meta-data of the photo Frank sent me and found that it had been taken the previous Friday, and not when he was arriving, which was Tuesday. At that point, I KNEW for certain either "Josue" was lying (by proxy) or Frank was jerking me around. I sent him a text with that the photo wasn't taken today. I received no immediate reply. I waited a beat, then called Frank and explained how I knew that story about their truck breaking down was a lie. Frank said "Josue" was not replying to texts, but he would (AGAIN) personally come to help me fix my car as soon as he finished a job in Georgetown. At 1:00 PM, Frank said he was on his way from Georgetown. That's normally a 45 minute drive, even in bad traffic. After waiting over two 2 hours for his arrival, I was fairly concerned that something may have happened, and was not quite pleased in the lack of communication. Again, I had taken the day off to make time for him to arrive early in the morning.I called Frank to find out what was going on. When he picked up, I said "I don't know if you've lied to me once or twice at this point, but I am not interested in your services going forward." Frank said he had just arrived and was, "right outside my house." I asked why it had taken more than 2 hours to arrive instead of reasonable 45 minutes, and Frank replied "Traffic was crazy." I checked Google Maps. Traffic was NOT crazy. At that point, I knew he (or "Josue") had lied to me at least three times at that point, and I politely informed Frank of the facts. I said he had broken my trust and to leave and go away. He insisted that he was right outside my house and could get the job done. He even described the color of my house to convince me. I said "No Frank, you don't understand, you, or your employee have now lied to me more than several times. Please leave. Your services are no longer wanted." He replied, "Okay.", and hung up. I would suggest you look for anyone else other than Frank. He (and/or his associate "Josue") are liars and fundamentally responsible for the "good guy mechanics" having a bad reputation out of the gate, which is quite a shame. My opinion is to avoid doing business with Frank. As a "car guy", I've been swindled before, but you can likely find far better than this business. Please look elsewhere! If this ass has the balls to reply to this review, he'll definitely deny, deny, deny. Look at my review history. I don't tell tall tails. Thanks, Wayne

    Older jeep, needed repairs; Franks was able to execute the job; well done
    Seth T.

    Frank does an exceptional job. You can trust him with everything. He gets everything done at a fair price and quite quickly! Great guy!

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    2 years ago

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    3 years ago

    Honest and dependable service! Frank's is my new go-to car repair place in the Austin area

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    3 years ago

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    2 years ago

    Frank is awesome. He his very responsive and gives accurate estimates. He replaced my car's CV axle.

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    3 years ago

    Business owner information

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    Francesco - Frank F.

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    3 years ago

    Frank replaced my car's radiator at a great price. Would absolutely recommend his services to anyone.

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    3 years ago

    Amazing work. Amazing people. Quality price. Fast service. Cannot red comment these guys enough.

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    3 years ago

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    2 years ago

    Josue was great, showed up and had my issue fixed in less than 30 minutes all for dirt cheap compared to other mechanics, highly recommend.

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    3 years ago

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    2 years ago

    Excellent service ! My 370Z would not start and Frank and his team was able to get it up and going. Thank you Frank !

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    3 years ago

    Hired Franks to install a new parking brake. Excellent customer service. Reasonable prices and great communication!

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    2 years ago

    Replaced my AC compressor, condenser and radiator for a great price. The mechanic was very informative and friendly.

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    Page 2 of 6

    Ask the Community - Frank's Complete Mobile Auto Care

    I am experiencing a rattling sound on my Jeep and also encountered death wobble on 183 can you help? Jeep is a 2019 wrangler with 9k left on warranty they allow me to go anywhere as long as taxes are paid in Texas

    Hi yes we can help you out. It will be on Monday we can come out, check it out

    View All 4 Questions

    Review Highlights - Frank's Complete Mobile Auto Care

    One of his team, Josue, came over first to make sure they knew exactly what type of battery I needed.

    Mentioned in 31 reviews

    Read more highlights

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    LADIES, AVOID AT ALL COSTS! PREDATORY PRACTICES!! I REGRET COMING HERE SO MUCH!…read more I brought my car into Mario's Inspection Station last summer because my AC was only working on the highest setting, was making a loud noise, and was leaking. I stopped at Mario's because I pass by it every day on my way home. I had already been dealing with this issue for some time and had previously taken my car to another mechanic up north. Since that shop was out of the way and Mario's had great reviews, I decided to give them a chance. I pulled in, and the owner came out, told me where to park, took my keys, and said one of his mechanics would take a look at it. I went inside and waited while they inspected the car. A little later, the owner came back into the lobby and told me they had added Freon and that there might be an issue with the control switch and condenser. He said they would need to order parts and continue looking into the problem. Then he handed me a bill for $360. I was completely shocked. Mind you, I had already had another mechanic add Freon to the system just a few months earlier. I was not expecting a bill anywhere near that amount. What upset me the most was that nobody consulted me before performing the work. I never gave consent for them to add Freon. Had they asked, I would have told them that Freon had already been added recently and that I wanted to understand the issue before spending hundreds of dollars. The owner told me the Freon charge was fixed and that the remaining $160 was for diagnosing the problem. He could tell I was visibly upset. He walked me out to my car and tried to reassure me that they were going to fix the issue and that the $160 diagnostic fee would go toward the repair. He told me he would order the parts and call me the very next day. Well, guess what? He never called. Not the next day. Not later that week. Not ever. I never reached back out because the entire experience made me feel so icky. I felt uncomfortable, frustrated, and honestly taken advantage of. So I drove around for the next year with my AC STILL broken. Fast forward to now. I finally decided to do my own research and figure the problem out myself. After watching a few videos and reading up on the issue, I discovered that the likely culprit was the blower motor and blower motor resistor. I ordered the parts on Amazon, spent less than $50, and fixed it myself in about 15 minutes. So after charging me $160 for a diagnosis (a wrong one at that), never following up, pumping freon that was unnecessary, and leaving me with the exact same problem I came in with, I ended up solving it myself for a fraction of the cost. Ladies, please do your research before handing over your keys and your wallet. My experience here was incredibly disappointing, and I would never return.

    DC Auto

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    Took my volvo xc 90 here because my friend recommended this place and because they had stellar…read morereviews on google. I called the owner ahead of time and scheduled my maintenance. Volvo quoted me an arm and a leg and I left here paying $89 which included the same specially ordered part needed for my car at 10,000 miles. Steve also checked my tire pressures and breaks. Took less than 30 minutes and I was seen right away. 5 stars for professionalism 5 stars for communication 5 stars for time 10 stars for honesty I will come back to get my break pads replaced in 2-3 months. Love seeing a locally owned and honest shop.

    I had issues with my battery in a car, brought it to AutoZone, they charged it and said that…read morealternator no longer works and needs a replacement. I searched for best value option of such work around Austin and DC Auto felt like a best choice based on the price, google and Yelp ratings and the time to fix the problem. When I brought my car Steve did some checks and said that actually everything works good and there is no need to replace the alternator for sure. And probably issue was with the battery which for some reason lost the charge. Also, he mentioned that the tools they use in AutoZone are sometimes not of the best quality. At the end, he didn't just do the service I asked him - instead he provided guidance free of charge. Will definitely recommend Steve for people for any repairs his shop can provide.

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    My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

    Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

    Frank's Complete Mobile Auto Care - autorepair - Updated August 2026

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