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    Frank's Complete Mobile Auto Care

    4.6 (214 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Frank's Complete Mobile Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    12 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Frank's Complete Mobile Auto Care Photos

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    Recommended Reviews - Frank's Complete Mobile Auto Care

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    Reviews With Photos - Frank's Complete Mobile Auto Care

    Poor comms.
    Wayne R.

    IMO, Frank is the worst "Shady Tree Mechanic" I've dealt with in Austin in 17 years of living here. Coming up on two decades, I've owned an average of 3 to 5 "steeds" in my "stable" and need reliable service and repairs on cars from vintage, current models, and everything in between. That all said, I don't often write reviews, but when I do, they're likely a 1 or 5 star review. This is... unfortunately a 1 star. I'd give him a zero if possible. For some context, I'm an IT professional with more than 25 years of experience, as well as a "car guy" since I was was 5 years old, and have wrenched on my own vehicles before I even had a learners' permit. I called Frank on Wednesday March 5. He said he personally would be coming to my home on the following Tuesday morning, which would be March 8th at 10am. I told him exactly what I needed, we sent several texts back and forth and we agreed on labor per hour. As I was providing my own parts, he said there would be no warranties and I agreed on that as well. After I mentioned I'd been here since 2008, he asked for, and I sent him personal opinions about various in-person mechanics in Austin. I sent him a long list of great (and one not so great) mechanics. I then submitted to take time off work to be at home to help out and/or learn about installing a completely new brake system on the following Tuesday. I could _probably_ do this project myself, but I would rather have someone who was certified and had a good reputation to make sure it was successful--and that I wouldn't kill myself due to a brake failure. On the scheduled date of arrival on Tuesday at 8:43AM, Frank text me that his guy "Josue" (instead of Frank) will be arriving an hour late. Fine by me. Shit comes up every once in awhile, no big deal. On Tuesday at 10:21, he sent me a text along with a picture that said "Josue's" truck had broken down (in my opinion, not a good sign of a "good mechanic" having a breakdown) and "bunch of oil", but he would (AGAIN) personally come to help me out ASAP after finishing a job in Georgetown. My spidey scenes started tingling a bit and I suspected Frank or "Josue" might be lying. Mechanics do regularly have a bad reputations, which I don't think is always deserved, but in this case--it most definitely was. As previously mentioned, I am a Senior IT professional. I inspected the meta-data of the photo Frank sent me and found that it had been taken the previous Friday, and not when he was arriving, which was Tuesday. At that point, I KNEW for certain either "Josue" was lying (by proxy) or Frank was jerking me around. I sent him a text with that the photo wasn't taken today. I received no immediate reply. I waited a beat, then called Frank and explained how I knew that story about their truck breaking down was a lie. Frank said "Josue" was not replying to texts, but he would (AGAIN) personally come to help me fix my car as soon as he finished a job in Georgetown. At 1:00 PM, Frank said he was on his way from Georgetown. That's normally a 45 minute drive, even in bad traffic. After waiting over two 2 hours for his arrival, I was fairly concerned that something may have happened, and was not quite pleased in the lack of communication. Again, I had taken the day off to make time for him to arrive early in the morning.I called Frank to find out what was going on. When he picked up, I said "I don't know if you've lied to me once or twice at this point, but I am not interested in your services going forward." Frank said he had just arrived and was, "right outside my house." I asked why it had taken more than 2 hours to arrive instead of reasonable 45 minutes, and Frank replied "Traffic was crazy." I checked Google Maps. Traffic was NOT crazy. At that point, I knew he (or "Josue") had lied to me at least three times at that point, and I politely informed Frank of the facts. I said he had broken my trust and to leave and go away. He insisted that he was right outside my house and could get the job done. He even described the color of my house to convince me. I said "No Frank, you don't understand, you, or your employee have now lied to me more than several times. Please leave. Your services are no longer wanted." He replied, "Okay.", and hung up. I would suggest you look for anyone else other than Frank. He (and/or his associate "Josue") are liars and fundamentally responsible for the "good guy mechanics" having a bad reputation out of the gate, which is quite a shame. My opinion is to avoid doing business with Frank. As a "car guy", I've been swindled before, but you can likely find far better than this business. Please look elsewhere! If this ass has the balls to reply to this review, he'll definitely deny, deny, deny. Look at my review history. I don't tell tall tails. Thanks, Wayne

    Older jeep, needed repairs; Franks was able to execute the job; well done
    Seth T.

    Frank does an exceptional job. You can trust him with everything. He gets everything done at a fair price and quite quickly! Great guy!

    Leaking something...
    Magda P.

    Frank and Josue abandoned the back AC deletion I hired them for. My van is inoperable when I handed them a fully and wonderfully running vehicle. This was NOT a repair, this was a "disconnect, plug it and refill" job that I could have done myself but outsourced to professionals since I don't have the right tools to deal with freon nor did I want to deal with properly disposing of either coolant & freon. Repairs started on Monday night but per Josue could not be completed due to the lack of necessary parts. Mind you; I provided vehicle specific disconnection kitS (yes, plural) and bought additional parts in case the job wasn't done "by the book". (I work on cars myself and know there are more than one way to complete a job) Was informed by Josue on Monday night he will buy the appropriate parts from a store "down south" and I will hear from Frank on Tuesday. Today is Thursday and I have not heard a word. Been waiting because I'm NOT chasing after anyone for anything, ESPECIALLY when I'm paying! My van is actively leaking fluids into the driveway, coolant tank is sitting on the passenger side floor and the dog house (interior engine cover) is in the garage. Not only can I NOT drive it due to the missing coolant. The fully functioning AC isn't working any longer because Freon was released, I'm sure straight into the atmosphere without being vacuumed out like it should have been. I've had issues with mechanics on my other cars but this tops them all. I don't get the high rating of this outfit. I KNOW, I cannot be the only one caught is a situation like this. Sadly, there is ZERO recourse for me as I would not allow either Josue nor Frank to come within 100 yards of the van now. My only option is to hire someone else to fix this fiasco and PRAY Frank will do the honorable thing and pay the bill. (Wonder what rebuttal Frank will come up with to try spining it into somehow being my fault)

    New calipers, rotors and brakes.
    Steven L.

    First time customer and I gotta say I almost gave up on this company because they showed up very late for my appointment with little to no explanation but once josue arrived; that man got str8 to business and was not playing around. He was knowledgeable and efficient. And as long time car guy myself I learned a whole new trick to bleeding out brake calipers. His method was a little unorthodox but man that mf made it look so easy. Josue is the mf GOAT! Great job my guy!

    Frank installed my Nismo kit on my 370z.  Thank you!!!!

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    2 years ago

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    4 years ago

    Frank is amazing!!!! Prices are reasonable and good customer service. I absolutely recommend highly.

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    3 years ago

    Business owner information

    Photo of Francesco - Frank F.

    Francesco - Frank F.

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    3 years ago

    These guys are phenomenal! Fast and professional. They're working for your repeat business and have a customer for life!!!!

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    3 years ago

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    6 years ago

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    4 years ago

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    3 years ago

    The service guy came, repaired my car, and the charge was reasonable. I will use again.

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    4 years ago

    Frank's Mobile Repair came through. Very responsive, true to his quote, and just got er done! Thanks for making this easy Frank.

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    2 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    9 years ago

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    5 years ago

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    3 years ago

    Business owner information

    Photo of Francesco - Frank F.

    Francesco - Frank F.

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    3 years ago

    Great service, thorough and honest mechanic. Gave me a solid recommendation around how to best go about fixing my muffler. Thanks again

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    5 years ago

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    3 years ago

    Texted for a quote during my lunch break and by the time I got home someone was meeting me to fix my brakes, highly recommend

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    5 years ago

    Updating because the business owner is aware of the growing pains and tries to do the right thing.

    Business owner information

    Photo of Francesco - Frank F.

    Francesco - Frank F.

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    5 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Josue was early and he was able to diagnose the issue with my battery quickly. He fixed it within an hours time.

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    3 years ago

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    3 years ago

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    3 years ago

    Very responsive and showed up right on time. Great value and great work. I would recommend and I will back come for future needs.

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    7 years ago

    Business owner information

    Photo of Francesco - Frank F.

    Francesco - Frank F.

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    Page 3 of 6

    Ask the Community - Frank's Complete Mobile Auto Care

    I am experiencing a rattling sound on my Jeep and also encountered death wobble on 183 can you help? Jeep is a 2019 wrangler with 9k left on warranty they allow me to go anywhere as long as taxes are paid in Texas

    Hi yes we can help you out. It will be on Monday we can come out, check it out

    View All 4 Questions

    Review Highlights - Frank's Complete Mobile Auto Care

    One of his team, Josue, came over first to make sure they knew exactly what type of battery I needed.

    Mentioned in 31 reviews

    Read more highlights

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    LADIES, AVOID AT ALL COSTS! PREDATORY PRACTICES!! I REGRET COMING HERE SO MUCH!…read more I brought my car into Mario's Inspection Station last summer because my AC was only working on the highest setting, was making a loud noise, and was leaking. I stopped at Mario's because I pass by it every day on my way home. I had already been dealing with this issue for some time and had previously taken my car to another mechanic up north. Since that shop was out of the way and Mario's had great reviews, I decided to give them a chance. I pulled in, and the owner came out, told me where to park, took my keys, and said one of his mechanics would take a look at it. I went inside and waited while they inspected the car. A little later, the owner came back into the lobby and told me they had added Freon and that there might be an issue with the control switch and condenser. He said they would need to order parts and continue looking into the problem. Then he handed me a bill for $360. I was completely shocked. Mind you, I had already had another mechanic add Freon to the system just a few months earlier. I was not expecting a bill anywhere near that amount. What upset me the most was that nobody consulted me before performing the work. I never gave consent for them to add Freon. Had they asked, I would have told them that Freon had already been added recently and that I wanted to understand the issue before spending hundreds of dollars. The owner told me the Freon charge was fixed and that the remaining $160 was for diagnosing the problem. He could tell I was visibly upset. He walked me out to my car and tried to reassure me that they were going to fix the issue and that the $160 diagnostic fee would go toward the repair. He told me he would order the parts and call me the very next day. Well, guess what? He never called. Not the next day. Not later that week. Not ever. I never reached back out because the entire experience made me feel so icky. I felt uncomfortable, frustrated, and honestly taken advantage of. So I drove around for the next year with my AC STILL broken. Fast forward to now. I finally decided to do my own research and figure the problem out myself. After watching a few videos and reading up on the issue, I discovered that the likely culprit was the blower motor and blower motor resistor. I ordered the parts on Amazon, spent less than $50, and fixed it myself in about 15 minutes. So after charging me $160 for a diagnosis (a wrong one at that), never following up, pumping freon that was unnecessary, and leaving me with the exact same problem I came in with, I ended up solving it myself for a fraction of the cost. Ladies, please do your research before handing over your keys and your wallet. My experience here was incredibly disappointing, and I would never return.

    Joel assisted me today and did the state inspection ($18) Service was prompt and professional!…read moreThere were only two people working today so I'm grateful service was quick. They handed me a number and called it when my car was ready. I was in and out in 15 minutes!

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    Dave's Ultimate Automotive

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    I've used Dave ultimate for work on my other car at their Pflugerville and Howard Street locations…read moreand I've always been pleased with their work. Their prices are either in line or slightly less than dealership prices, and they do stand behind their work. This is their only location that can handle luxury cars like my Mercedes. It was time to do the schedule B service on my C300. It is the 60,000 mile or 10 year service and it runs about $1500 on average. And that's not including the transmission service. It's also a 3 to 4 hour job, which is why it's best to have someone pick you up. You can sit in their small basic waiting room where you can find complementary water and coffee. There are some places within a few blocks of walking such as Taco Cabana or Mandolas where you could spend some more quality time waiting. They have a very skilled service tech who also works on BMWs as well. They also work on EV's although that work is limited. They had my schedule B service done in 3 1/2 hours and were able to save me a couple hundred dollars making it just $1300. I was also not charged a credit card fee. Will be returning for future maintenance. Informative photos included.

    I brought my 2013 Volkswagen GTI to Dave's Ultimate Automotive - Central for overheating and…read moremisfire issues that turned into major cooling system and timing chain repairs. The technicians did thorough diagnostic work and the repairs, while expensive, were legitimate and necessary. I want to specifically thank Ike and Martin for how they treated me as a customer. Ike was friendly and went out of his way to help by giving me a ride home and later making sure I was able to get the loaner car when it had been made unavailable. Martin was also professional and supportive throughout the process. My main issue was with the service management, specifically Deon. The loaner car option was not brought up when it should have been, and after a frustrating phone call about the situation, Deon immediately called me back to ask if I wanted the loaner. From a customer service perspective, that follow-up was poorly timed and escalated the situation instead of de-escalating it. When a customer is already upset about communication and options not being presented earlier, calling back right away without acknowledging that tension makes things worse, not better. The shop clearly has capable technicians and helpful front-facing staff, but the way the situation was handled at the service management level added unnecessary stress to an already difficult and expensive repair. With better communication and timing from management, this could have been a much better experience Sincerely, Andrew Johnson

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    I had issues with my battery in a car, brought it to AutoZone, they charged it and said that…read morealternator no longer works and needs a replacement. I searched for best value option of such work around Austin and DC Auto felt like a best choice based on the price, google and Yelp ratings and the time to fix the problem. When I brought my car Steve did some checks and said that actually everything works good and there is no need to replace the alternator for sure. And probably issue was with the battery which for some reason lost the charge. Also, he mentioned that the tools they use in AutoZone are sometimes not of the best quality. At the end, he didn't just do the service I asked him - instead he provided guidance free of charge. Will definitely recommend Steve for people for any repairs his shop can provide.

    Frank's Complete Mobile Auto Care - autorepair - Updated July 2026

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