Going over some reviews I can see that some customers might not the needed repairs and we have all been there. I just don't understand why these nice people are getting blamed for doing their job. And it is unfortunate to read some negative feedbacks that mostly seems to be coming from generally unhappy people.. I'm definitely picky and selective, but personally, based on my previous visits to this shop in the past, I am always impressed how welcoming and professional their customer service is. As for myself, I usually start with going to my dealership first, getting a laundry list of services suggestions that my car might not even need on top of what I actually came for,. and then i will go elsewhere to get a second, a third and ..and forth opinion from different shops, of course. So, I just wanted to leave this review today and say thank you so much again for all your help and for making my repairs so promptly. I walked in during the busy weekday and this shop was full of customers. I was out literally in just a few minutes, also watching other people being served in a superior manner. (The day prior I was at Firestone down the street and I was told that my repair will take an hour and a half or more..) The team here is very knowledgeable and highly professional. I'm thankful I found this shop and I definitely will be back again! read more

My experience at KWIK KAR and Preston was absolutely amazing... I went in for a simple oil change, and even though I showed , five minutes after they opened, several people in front of me, BUT that did not detour Mr. manager KWAME, making me feel like I was the most important customer......., I was treated as if I was in a luxury dealership, such as a park place or Sewell where I usually go....his professionalism and courtesy was above and beyond not only did he give me information and knowledge about further servicing but he was making sure his whole staff was jumping from car to car with my wait time only minutes....the type of courtesy and treatment for just a oil change blew my expectations..... Preston KWIK KAR 6614 preston ,....!!!! go trustworthy honest classy professional courteous and polite amazing thought it would take an hour finished in 15 minutes and was able to go on with my hectic schedule.... I was so appreciative I tried to tip the manager five dollars for his hard work and courtesy and saving me so much precious time .....after I insisted twice he simply said "that's not necessary sir ...ITs my job !!!!!! I wish everyone took that much pride in their work ......"""have a pleasant day""" he said.... five stars A+ plus plus +10 out of 10 wow!!! read more

I recently came in for an oil change and inspection. During the inspection, they found that my struts needed replaced. I was leaving on a road trip the next day, and the mechanics highly suggested I get it changed before the trip. However, my husband was out of town, and I needed to go pick up my daughter from daycare asap. I also had to be at work 45 minutes away first thing the next morning. A technician rode with me to pick up my daughter, dropped us off at home, and drove my car back to the shop. They fixed the problem that night and came back to pick up me and my daughter from my house. GREAT customer service!! I was so thankful that they were so accommodating in my time of need. The receipt says the Techs were Nate, Robert, and Ivan, but I think Zach was the guy that rode with me to my house. read more

I had called to ask how ling was the wait for state inspection..guy on phone said WE CAN GET YOU IN AS SOON AS YOU GET HERE AND HAVE YOU RIGHT OUT...when i arrived mechanic came to door..said wait was 20 min...i said i just called and they told me it was quick...he turned around and said let me check...ok meanwhile 2 othet guys were polite to ask if i had been helped..BUT last guy QUIN was polite to ask what do you need done?? I said i just need state inspection..i called they told me it was quick...and this guy just told me 20 min...he said NO THERES NO WAIT FOR THAT I CAN GET THAT DONE FOR YOU JUST LEAVE INSURANCE THERE AND I WILL TAKR CARE OF THAT...he was awesome...except that other dude that said wait time 20 min...he was just going to be taking his sweet time read more

This is my third time going to this location - and I highly recommend it. The owner is honest and helpful and easy to work with. They did a good job doing oil change and inspection at a competitive price and did not try to sell me any extras. He gave me the rundown on what was necessary for some of the repairs now and what was just a maintenance recommendation - so I could decide how much to spend now and what could be deferred for later. The techs know what they are doing and go above and beyond to make it a good experience. The manager helped me with and told me how to get future discounts too. This Kwik Kar location is definitely worth a visit for your car needs. I will definitely return as long as they keep providing good and honest service to me. read more

I've been going to this kwik kar since I had my first car, and I still do, every time I come here I feel so safe knowing that I came to the right shop that will make sure that I will stay safe in the road , I do all my maintenances and mechanical work here, their mechanics are ASE certified, they have 24 months warranty on everything they do, "just like the dealership " but for almost half the price. I highly recommend this shop, never had bad experience, they are not pushy, they always let you know where your car stands , very honest . I've told all my friends to come here to give them a try, and all my friends were very satisfied . read more

I went to have the summer AC service done on my Odyssey, and meet Kwami there on 7/3/2017. During our conversation, I had a very nice feeling about him and his shop. Not only they serviced my AC, but since I need other services pending for my Van, I decided to do them all here (rear brakes, 2 front tires, alignment). Kwami was extremely honest and make sure that I feel comfortable with the services- never tried to over sale me. I would definitely recommend people who values service, quality, and honesty to go to Kwik Kar at Frisco for all their auto-work needs. My sincere thanks to Kwami and his staff for a pleasant experience! read more

I've been using this location for oil changes, state inspection, tire balancing, car alignment,... since 2014. The staff is friendly, helpful and extremely knowledgeable. It's usually 30-45 minutes wait time for an oil change or state inspection which in my opinion is fair. They also have ASE certified mechanics for major repairs. Last month I had a coolant leak, they tested the car and found that the old radiator was leaking, they ordered a new radiator and got it installed same day. Their prices are very reasonable (cheaper than the competition). I'm extremely satisfied with their services and I'll keep going there. read more

Came in for an oil change, first time I visit this place, i got greeted with a nice smile, told the guy that all I want is an oil change, there were a car ahead of mine, I went into their lobby, I made myself a cop of coffee, and before u know it, they pulled my car in, the service guy came to me and asked me what kind of oil I'd like to use, and told me what's best for my car, he updated me on my car, my car was pretty in good shape, I did t need anything else to get done, and I got myself another $5 discount for yelping ..lol Can't get a better deal anywhere rose I guess, I will be back soon . read more

I go to this location almost twice a month as Kwik Kar is just down the lane, of my Dad's place. I get my vehicle aligned from here and am impressed of how they fix everything. They've never tried to up sell me or Daddy and nothing is overpriced here. I use their services more often than my mechanic's at Dallas. It's come to point where they expect me to come and greet me pleasantly, Mike is friendly and kind. They get right on to work. I like how they tell me all the details so I can make a decision. Great job guys. See you soon. read more

I am not an expert when it comes to cars by any means but I am an technology engineer and when the time is taken to explain to me what's going on and what need to get fixed, I can easily put the two and two together. With that said, I can honestly say this is the best auto shop I have ever been to. They are honest, they explain what needs to be done and the cost compare to other shops are very reasonable. If you are looking for a knowledgeable auto shop that you will be very pleased with, this is the place to go to. read more

I know zilch about cars. My husband is the one who takes my car for repair and stuff. But this one day, he was out of town and I needed to get the window fixed. The employees were pleasant and got to work on my car immediately. It was a good experience, and I feel more confident about going to them again for a car fix. They don't try to upsell you on services that you don't need. They let you know what you should take care of immediately and ones to look out for the future. Thank you and keep up the good work guys. read more

I passed by here heading home and I decided to do a pop-in since I was past due on my oil change. These guys were great. I walked in and got put in the line-up no problem. There were a couple of people there, but I was in and out in about 10-15 minutes. The mechanic also showed me a couple of things that could get some added love like a tire rotation and a flush on the brake juice and brake pads. That was my first time there, but it definitely won't be my last. I loved every bit of the experience. read more

The mechanic works there (I don't know his name) is so awesome. Usually it takes a couple of seconds for him to figure out what is wrong with your car. When my ac started making strange noise, it took him literally 5 seconds to figure out and he refused to charge me anything. If you don't know what is wrong with your car and need a quick solution by an experienced mechanics with very reasonable cost, this is the place to go. I highly recommend this place. They are open on weekends too! read more

HIGHLY recommend Kwik Kar Frisco to anyone looking for quick, reliable service! The BEST customer service and reasonable prices. I have used them forever for my quick tune ups and inspections, but I recently had an issue with my Toyota that I wasn't monetarily prepared for. Nick shopped around to find me the best cost possible. When getting it fixed, I was in and out the door in a jiffy. Thank you to all the Kwik Kar mechanics at this shop. you guys are the BEST! read more

Kwik Kar of Frisco gets a 5/5 stars from me - everyone on staff when I went there was very helpful and patient. They explained to me everything that had to get done on my car; they let you know what you're spending your money on which is great. They're also really upfront about what needs to be done and they do a thorough inspection so that you can get everything done at once. The work that they do is well worth the money, and I'll definitely be going back! read more

Have been going here for a few years now, and know that Justin, Kwame, Courtney, Josh, and the fellas do a good job. I watch the service every time I'm there and have asked many questions and learned many things. I've been advised on my car's needs, but I've never been lied to or felt shrifted. They do good work and I get a quick oil change for a fair price. Last change was for full synthetic for $61.00. Yeah, I like these guys. read more

Had a chance to talk to owner, Ryan. He apparently took over franchise location a few years ago. Much more positive attitude and much less aggressive pushing of stuff you don't need - a consultative approach. He's brought in new staff that buy into his philosophy that growth is easier to maintain through customer satisfaction and repeat business. He has earned my loyalty as long as he stays this course. I highly recommend. read more

My husband and I have been using Kwik Kar's services for more than three years. They don't try to sell you anything other than what you came in for. The crew here is honest, reliable and we are satisfied with their services. They efficiently fix our cars in every emergency and provide service with really cheap prices. Loyal customer for life! There is no better place to take your vehicle. read more