What an amazing experience working with this team…read more Vince, German and Vanessa were all exceptional. Very communicative, and committed to the job. We had the trifecta of challenges, a hard dig, lack of plumbing, and a giant tree. The team worked ahead of schedule and way under budget, had their squad in early and over weekends to build our absolute dream pool. We even hired them to put in the heat pump and build the yard and hardscape. Would absolutely hire them again. Thank you guys!!!

I hired Kangaroo Pools last spring to design and construct our 32x13' pool, alumawood pergola, and…read morebackyard landscape. All in all, it took about 4 months to complete the project from design, permits, and start to finish, and this seems on par with other pool building companies in our communities. Their crew worked in the dead heat of our Arizona summer heat waves and although we offered coolers for them, they were self prepared. I am happy to report that after enjoying our pool for a full year, no issues to be reported of the pool. Kangaroo pools have remained in contact, and fixed any issues (very minor) that cropped up. Vince, Vanessa, German and their teams coordinated well and were responsive in their texts throughout the build. The key to working well with them is making sure you're ontop of your own communication, articulation, and clarity. If you consider yourself a good communicator, then working with Kangaroo pools will be a breeze and you can benefit from fair pricing out of the 5 other pool services we contacted and compared with during the time. I was very particular about the drainage and irrigation out of the yard, and they listened to my feedback, and did not hesitate to dig back up the corrogated piping and his crew was accommodating and did it the way I wanted. We are very happy we hired Kangaroo Pools to build our pool! We chose to have them maintain our pool with their pool service and the email updates we get about what they did each week is very helpful.

I rarely write reviews, but I felt this one was deserved…read more Before working with Jonathan (Technician) and Alison (Coordinator), I honestly would not have recommended California Pools based on my previous experience. That completely changed once they got involved. Jonathan was knowledgeable, professional, and took the time to make sure everything was done right. Alison was outstanding with communication, organization, and follow-through. Together, they turned what had been a frustrating experience into an exceptional one. Their level of customer service was unmatched, and they restored my confidence in the company. Because of Jonathan and Alison, I would now recommend California Pools to all of my friends and family. Thank you both for going above and beyond--you truly made the difference.

We just completed our backyard and pool renovation, and I want to say that it looks unbelievable!…read moreThe California Pool's team did an amazing job from start to finish. Matt, their Project Designer, started things off by helping bring my vision for our backyard and pool to life. He helped walk me through all the details and had a lot of great ideas to enhance the project, from shapes and colors to the pool layout, fire pits, exterior heaters, fans, putting greens, etc. He truly listened to what I wanted and gave great recommendations when needed to make the very detailed drawings come to life! Darren, their Construction Manager, then took over, working with Matt to start the project. Darren was very thorough and attentive throughout every stage of construction. He was very supportive and always encouraged me to call if I had any questions. If he couldn't answer a question immediately, he quickly followed up and worked on getting the answer back to me. He did a great job overseeing all the subcontractors and teams that worked on the construction. Freddie, their Landscape Manager, did a great job educating me about which trees, flowers, shrubs, and irrigation systems would work best for our project. He oversees his team to make sure each flower, shrub, and tree receives the right amount of water as required. He created a landscape that looks amazing and will help ensure we have healthy trees, shrubs, and flowers for many years to come. Marissa, their Construction Scheduling Manager, kept me in the loop by coordinating everything with the crews in the field to make sure things were started and completed according to schedule. She was the go-between with outside trade partners and vendors, communicating with them regarding permits, inspections, and any changes required at the construction site. She was also responsible for the payment schedule and was very flexible and accommodating in working with me on it. The one thing I will say about all three gentlemen and Marissa is that they maintained great communication with me throughout the entire project. No matter what question I had or what day or time I reached out, they would always get back to me promptly. To me, this helped ease my mind and made it so that any worries or concerns that came up were taken off my shoulders. I would strongly recommend this great team to anyone who has a dream or vision of what they want their pool and backyard oasis to look like!

Prompt, attentive and responsive to all my pool servicing and repair needs. Hire them with…read moreconfidence. A++

I hired this company for almost two years. They were great, until they completely screwed us over…read more My new tenants informed me that the pool had algae and was really dirty. I didn't understand why because we had weekly pool service. I reached out to try to understand what was going on. Tara (customer service contact) then told me that they had not been able to access my backyard due to the lock code changing. This conversation happened one day ago (Sept 21st). Our lock code changed in May! I went to my ring cameras and service had not been completed since September. Unfortunately, this was as far back as my ring camera allows me to see. Unfortunately, I can only prove that the service I was being billed for was not completed for 8 weeks. This probably went on for much longer. They claim to have sent me an email on Sept 19th (which at this point I don't even care to go find), but never picked up the phone to try to contact me or fix the issue. When I called to ask them to fix the issue, they tried to charge me for extra chemicals and the extra service to rebalance the pool. Charge me more for a service I had been billed for but had not been complete?!?! They said it was my fault for not informing them of the code. Yet, it was okay for them to keep showing up to a locked code week after week without picking up the phone to call me or text me. They said they had to pay their techs for each visit and that's why they would not grant me any service without additional payment. I also paid for filter cleaning service that the manager said had not been completed due to lack of access... again, there was no phone call for them to try to resolve the issue. Had I not reached out, they would have kept charging and just showing up to a locked gate. This is an awful business practice! They lose a customer over fixing a small issue. I would not recommend this service to out of state owners, STR owners or anyone who is not at the property daily to confirm service completion.

I recently tried to heat my pool and kept getting a loud banging noise from the heater before it…read moreshut itself off. I was worried it was going to be an expensive repair, especially since the heater is only two years old. After doing some research and suspecting either low water flow or calcium buildup, I decided to go with Precision Pool Tech because they offered a lower service call price than the other companies that responded. I'm glad I chose them! It turned out the problem was simply a handle I didn't realize needed to be turned to allow proper water flow through the pipes. Although I was a little frustrated that I hadn't known this sooner, the technician was great. He checked the calcium levels, made sure everything else was running properly, and took the time to explain what he was doing. Very knowledgeable and professional--overall a positive experience.

I would give them 10 stars if I could. Great service, fair price and the highest quality work I…read morehave seen! Truly a great experience and smart choice to have them do the work!!!

Krystle was extremely helpful in getting me the answers I needed regarding my pool we built with…read morePresidential back in 2016. She understood exactly what I needed and got me what I needed with a very quick turnaround. It's been 10 years, and we still love our Presidential Pool.

We couldn't be happier with our experience with Presidential Pools. From start to finish, the…read moreentire process was handled with professionalism and attention to detail. A huge shoutout to our project manager, Wade--his communication was absolutely excellent. He kept us informed every step of the way, answered questions quickly, and made sure everything stayed on track. That level of responsiveness made a big difference and gave us total confidence throughout the project. The crews were efficient, hardworking, and clearly took pride in what they do. Every phase moved along smoothly, and you could tell they were experienced and committed to quality. In the end, we now have a high-quality, durable, and beautifully designed pool that exceeded our expectations. If you're looking for a company that delivers both great service and an outstanding finished product, Presidential Pools is the way to go. Karla & Jon Maricopa, AZ

I've had a great experience with Gilbert Pool and Remodeling. They're always punctual, send a text…read morewhen they're on the way, and let me know when the job is finished. I really appreciate the photos they provide after each visit showing the cleaned pool and the chemicals they added. Their communication, reliability, and attention to detail give me confidence that my pool is always well maintained. Highly recommend!

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

Jason Thomson is an AMAZING PERSON ! I met him at Leslie's…read morepool store and he offered his help free of charge !! He went above and beyond to get us the right part for our spa !!! We were on a time frame and he saved us from a bad situation !!! I sincerely cannot thank him enough ! Looking for a pool guy ?? This guy is your guy !!! So glad i met him ! Again Thank so so so so much from the bottom of our hearts Jason !!!

Hired Jason, owner, to drain my pool after 4 years and clean the tile. He did a good job and his…read morerepair tech, Chris, also did a good job with a couple of repairs. His weekly pool guy, Drew, is horrible and after 6 weeks, did not clean the salt cell or balance the chemicals. I went to another company that provides great all around service.

We are about halfway into the process of having our pool and spa built with Dolphin. We researched…read moreand met with multiple companies and signed a contract at the end of 2023. Dolphin got to work right away. So far every phase has gone just as planned and they are right on schedule as promised. Our city of Mesa inspections have passed with no issues. I will be sure to update the post as the process continues, but so far we are thrilled that we chose to work with Dolphin!

Jean-Luc is amazing at DolphinPool. He makes your backyard dream come true. He takes your ideas and…read moresuggestions of his ideas and makes it a beautiful picture of your backyard come true