Great food, very clean, and the entire staff have a great attitude. The manager (Donna, I believe) was super friendly and asked if it was my first time. ("It is", I said. "Please be gentle".) I kid! Haha but she did ask that, and explained some of their menu items, even gave me a discount on my meal because it was my first time. The food tasted great and it looks very organized and clean inside. I will certainly be back. read more

Rarely get habit. The one time I do pickup they gypped me of sweet potato fries. It's less than what the tray holds, barely hit the edge of the tray! read more

Habit Burger & Grill - Seriously? Stingy with the sweet potato fries. - Burgers Near Me - Napa, California

This tastes like childhood, I grew up on these green beans so I have a little bias on them. In all honesty, I think the habit is pretty alright. I'm never excited to eat here, but I'm never disappointed either. I'd say this food deserves a solid 3 because it's really just a perfect medium in flavor town, it's not super powerful which I like, but it's also not too subtle. Also they forgot to put napkins in my to go order so I brought it down another star. read more

After the nightmare that was Big D Burger, I decided to come to my senses and visit an establishment that has yet to fail me. Thank you habit. The fries were unfortunately mid, I attacked the shake, but realized that it was not cold enough, It turned into a slurry. I'm so deep in the hole, my review keeps dropping, I'm so lost. read more

Habit Burger & Grill - Burger POV - Burgers Near Me - Napa, California

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Bathrooms were so dirty with urine all over the floor around the toilet. Was so disgusting. My elderly mother ordered a special burger with cheese no tomato or lettuce. We ordered the meal plus green beans we got no cheese and no fries. The burger had no cheese and a ton of mayo that made the burger not fit for human consumption. I ended up having to order another burger for my mom which now brought our bill almost $50. Nobody said sorry or here let me get you a replacement. Terrible service. Won't return to this location. read more

Picked up food here and checked the bags and thought everything was in there. The sides are all covered with napkins. When I was driving home, double checked the bags by taking them out at the stoplight. It was short one side. Had to make a U-turn and drive all the way back to retrieve it. By the time I got home, burgers were all cold. There is an item summary on the bottom of the receipt so how did this order go wrong? - Santa Barbara Char - very heavy handed with a thick layer of mayo. Guacamole was placed only on the side as it if was plopped on, by a crooked sloppy hand. - Burgers are average - Ranch is watery - Curbside pickup no longer available - Prices went up - Pickup is inly available inside but you have to get your own drinks? What if I had someone else pickup my food? Don't think I'll be back. I'm annoyed and my family was not very happy. read more

Habit Burger & Grill - Sloppy Burger with a thick layer of mayo mixed with lettuce and pickles. The other side had avocado plopped on one corner of the burger. - Burgers Near Me - Napa, California

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Just ordered from here to-go, got home and the chicken was raw. Wish I was dining in so I could get my money back. read more

Habit Burger & Grill - Burgers Near Me - Napa, California

Just got Fries and they tasted great. My cousin got a burger and really enjoyed it. Service was fast and easy.

Tomatoes are horrible on the Sandwiches, guy told me they get them pre sliced from their distributor. So they probably have a preservative on them. Yuck. Wish they could be consistent with how they cook their food, it's like leather chicken sometimes. And that bacon is disgusting. Not recommending them. read more

Meat is dry and appears to be sitting for hours prior to serving on a sandwich. Disgusting. Repeatedly hqve given feedback abd no improvement. read more

My question is, why people can do things that they can do? I asked for a grill cheese with chicken inside and they said, I can't do that, I can give you the chicken outside. Common it's that hard to do that? read more

I've always loved The Habit since it first opened in the Peninsula (San Mateo).. I always ordered Burger or salad and fries without salt and with their famous ranch there... It's been a year or so since my last order from this joint and we kinda wanna try it when we went to Napa... Service was not as excellent as the Bay area, we requested something but it was ridiculously taken... I am very particular with my salt intake when it comes to fries... I got 2 fries with special request of "no SALT"... But seems like the crew just wanna finish their job and leave and did not pay attention to requests.. The fries came with LOTS Of salt like there aint no tomorrow.. Sad that staff of food joint may not be aware of people's health condition, thus, they do not care read more

Habit Burger & Grill - requested without salt but the fries was major to the max salty - Burgers Near Me - Napa, California

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It's clean, the people are nice, and the food is good! I have had no bad experiences there.

Yikes. $60 for three meals we couldn't even finish because of the horrible quality. My husband (who is generally the most unpicky, easy-to-please eater) actually called his burger "disgusting", and he refused to eat it Suffice to say- we won't be returning. read more

I have always enjoyed a Habit burger but have not been to one in a long time. So I decided to try one a couple of evenings back. I decided to try the special which was the basil pesto chicken sandwich on parmesan crusted sourdough bread. I also added the tempura green beans which is always yummy. Bottom line it was amazing and I totally enjoyed the meal. Welcome back to Habit Burger. read more

Habit Burger & Grill - Basil pesto chicken sandwich - Burgers Near Me - Napa, California

A lot has changed around here since my last review. and I really appreciate the all star customer service! I always order the Grilled Chicken Cesar salad with the chicken on the side. They have even made it a habit of getting my order started once they see me coming in. Karen, Robert, Vanessa, & Chi make me feel like I'm apart of the team the way they take the time out of their day to have a conversation with me on human level. The bathrooms and dining room is always clean as well. By far my favorite habit location around. read more

Habit Burger & Grill - two bowls of salad - Burgers Near Me - Napa, California

The service suck, especially the gay dude, he or her need to fix his attitude. This make the food taste bad

Service sucks. Seems like they are always upset about working here. Manger has an attitude. Vibe is terrible and unwarming. Their won't be a next time read more

It's very rare these days to experience good service and quality food; especially at a chain burger spot. However, this location is definitely the exception. It has always been among the best Habit locations in the region, but since my new friend Tony joined the team, he has taken it to the next level. His customer service and engagement was authentic and extremely welcoming. And to top it all off, the food was great. Fresh, great temperature and cooked to perfection. I highly recommend this location, even if it means driving a little further than you have to and even passing a couple along the way! read more

They can not get an order correct. Every time, they screw it up. At these prices, it's not worth returning.

The service is out of this world I didn't realize the salad had completely changed. they let me exchange it for something else with no attitude or problem so thankful to them I was starving burger was delicious. read more

Better than your average fast food joints and a better variety of food choices on the menu. Thanks to President Brandon, everything is getting more expensive so you definitely want to get your money's worth when you dine out. read more

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I have not eaten at habit in a while. But I got the birthday burger for free so I decided to try it again. And it was delicious it filled the spot. The burger was nice and juicy it was cooked correctly and also the fries were crispy as well I didn't have to wait too long to get the food and I could tell that they were doing things right taste great read more

Why or why must you ruin my experience? You leave out items from each and everything I ordered? Dude, we ya too busy? Not enough people working that night? My steak sandwich and burgers didn't reflect what we have come to expect. I will hold out hope that the errors aren't so glaring next time. Kick it up a notch or I will lost my Habit! Oy! read more

I wouldn't typically leave a review on a chain restaurant, but I placed a mobile order today and had super friendly and positive service during pick up. I definitely will be ordering here again. read more

I really like the food at Habit Burger! The place is very clean and the staff friendly and helpful. One gripe tho: I'm elderly and on a cardiac diet excluding salt and fat, which is unpopular in the restaurant world. The meats are salted and so are the salads. Burgers are out of the question, as are deep-fried side dishes. Having a few opportunities to hold the salt and fat would be helpful. However, I think HB is far ahead of the pack on healthier food choices and gave me a printed menu of meal contents and ingredient breakdown. I appreciate that! read more

Always try to visit for burgers, fries, salads and drinks when in Napa. The restaurant is spacious, staff is friendly, food is good, tables are clean, lots of customers and plenty of parking. Never had a disappointing meal here. read more

I have been to this location quite a few times and ordered a cheeseburger with all the fixings. The last time I had one though I was not impressed, the burger was really dry and crumbly so I swapped it out for their veggie burger with cheese and extra veggies. Now that was delicious, I believe it is a regular gardenburger (it tasted like one) and comes vegan from what I was told but I added cheese and mayo to make it more flavorful. I also tried the onion rings which were nice and crispy, definitely better than the french fries in my opinion. I will be coming back to get the veggie cheese burger again soon when I'm out and about. read more

Habit Burger & Grill - Veggie Burger with Cheese and Mayo (next time I'll get it on a regular bun) - Burgers Near Me - Napa, California

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The Habit is superior to In-n-Out when it comes to variety&flavors, that's why I go for their teriyaki burger. It's slathered in teriyaki sauce&topped with pineapple. While the service was kind of slow (due to a customer ahead of me having credit card issues), the burger was somewhat of a disappointment. It was soggy, the teriyaki was bland, the Sriracha mayo I had gotten from a brand out of Klamath Falls (Oregon) was surprisingly more flavorful. The onion rings were a happy surprise. They were good&crunchy, and held up to several dipping sauces. The singer, Lorde, once reviewed onion rings, she would've appreciated the Habit brand- https://www.vanityfair.com/style/2017/06/lorde-onion-rings-jimmy-fallon The service was actually pretty good, and I still would rather make a Habit of it than In-n-Out. read more

Wonderful burger with lettuce wrap. Habit is the only place I can go since my wife does not eat mammals -- good fish and chicken. I feel that Habit is better than I&O for a double/double lettuce wrap! read more

This place sucks I ask and paid for Avocado and I got a rotten avocado just gross that is gross don't recommend this place they're just lazy or cheap!!! read more

Habit Burger & Grill - I paid for Avocado and I got a rotten avocado in my salad just gross ! Where is the quality!!!! - Burgers Near Me - Napa, California

Food is really great. I love their fried green beans(!), Santa Barbara Cobb, and any of their burgers. Habit really needs to step up their online order pickup game though. I've ordered online a few times hoping to pop in & out on my super short lunch break, but they've failed me three times already. This last time was the worst. I ordered at 12:30pm, pickup time was 12:40pm. I didn't leave with my order until 1:05pm. Several people who walked in after me and placed their order at the counter got their meals before me. Their staff was overwhelmed and rude about it. I have a half hour lunch so I wasn't happy either. read more

To follow up I was treated to Habit for lunch today I ordered the BBQ Salad. It was totally awesome. I was so satisfied with my lunch. read more

Habit Burger & Grill - Habit in Napa on Soscol - Burgers Near Me - Napa, California

Food was good 2 chicken sandwiches, 1 onion ring, 1green bean fries, 2 milkshakes, counter people ok, it was a little expensive 47.00 out the door ,lots of parking read more

Joining the ranks of in and out, gotts and the new burger-fi habit burger just opened this location close to downtown. I decided to try the chicken bacon avocado sandwich displayed on a LCD tv near the line showing different offerings. Poor decision. Somehow the whole sandwich managed to taste watery. I'm not sure if it was that they don't shake the water of the lettuce or if the tomatoes were just completely tasteless. What I am sure of is that this sandwich had 'hands down' the thinnest chicken breast I've ever seen. I've had bacon sliced thicker. read more

Habit Burger & Grill - I've had thicker slices of bacon then the chicken in their sandwiches. - Burgers Near Me - Napa, California

Giving this place one star because I need to. service by this young lady was HORRIBLE. Walked in I stood back to look at the menu, and she said "you gunna order" my response was Looking at the menu from standing back by door incase anyone walked up. Told her I was ready ordering she kept rolling her eyes at me and saying anything else while I wasn't even done and I told my husband order what you want and she said "ugh anything else" I asked her for her name and she said" I ain't guna Fucken tell you" so I proceeded to tell her cancel my order please and that attitude ain't right I hope you can correct it. And left. I really hope I hear from someone Because we all have jobs and person problems but learn to leave things behind and be nice I must of walked in on a bad day for her. Which as I left she said "Fucken leave" like who does that. read more

Habit Burger & Grill - The young lady that was very rude with a nasty attitude. - Burgers Near Me - Napa, California

I went to this store on January 31, 2021. I placed an order to go, granted I did not look inside the salad container until I arrived at home when I found the wrong salad. I called the number and reached a call center the representative told me the restaurants do not take calls and if there was a mistake I need to drive back to the location or go to the survey on the receipt to state the issue. I stated my case on the survey and no one responded. I went to the website and wrote to the email address about my experience. To date no one has responded. So much for customer service. I will never return or visit any of their locations again. read more

No employees were wearing gloves and were handling the food bare handed. Even the employees at the register touching cash and then bagging food. Disgusting. read more

Another of my favorite places to go to. And the prices cannot be beat. The grilled chicken with sauted onions and teriyaki sauce on a sour dough roll cannot be beat. And the steak on a roll with teriyaki sauce is almost like getting an expensive steak but at a far better price. Great onion rings too. And the milk shakes are delicious. You will love ths place. read more

Well I have been here before to provide service to the kitchen equipment and it has been my observation that this place is very clean and organized. Stopped in to eat here today and from a customer perspective I am pleased with my visit. Well staffed, friendly order taker, food came in a few short minutes. Place is busy, when a table clears they are johnny-on-the-spot clearing it for a new guest. I will be back. Good lunch. Had a mushroom cheeseburger, fries and a drink. Hit the spot! read more

Habit Burger & Grill - Burgers Near Me - Napa, California