professional friendly and fair. first time I've been but if I have another accident I'll be back

When I got into a fender bender a few weeks ago, Innovation Auto was able to fix my dent in less than 24 hours!

I previously used Innovation Auto Collision when my car was dented in a parking lot. I had researched repair shops thoroughly & selected this company because the price was fair & I liked the fact that it was a family business. It was obvious to me that there was great pride & concern in their work. When the 2nd damage occurred there was no other choice for me. The quote was made, the material ordered & the repair completed quickly & beautifully. They even arranged for a rental agency to pick me up & provide me with a car. Absolutely, I recommend this company highly. They will not disappoint. Ellen N read more

I accidentally backed into a barbed wire fence at home and bent my rear number pretty bad. Scratched the sides ar well. After researching auto body company's, I decided on Innovation. Took it in and they did the rest. I picked my truck up and it looked brand new. I can't say enough about how they fixed my truck up. Javier, Stephanie and rest of the crew are awesome. Highly recommend this company! Paul read more

These guys are awesome. I had a gnarly situation with no insurance coverage on my busted car and a limited budget, and they were communicative, helpful, gave great advice, showed me in detail exactly what was wrong, and helped me figure out the best way to proceed. Stefany and Javier were fantastic. I found them to be very trustworthy and customer-oriented. And above all else, they did a great job with my car. I cannot recommend this place enough, and it will be the first place I go if I ever need collision repair again. read more

I would like to give a big thanks to Stefany and her team at Innovation Auto Collision. My vehicle was involved in a wreck. I was in search for a reputable auto body shop I could trust and would work well with my insurance company. I am glad I found Innovation Auto Collision. Stefany and her team revitalized my car back to new. I was extremely impressed and satisfied with the quality of work preformed. Stefany also helped me along the way with many steps of the insurance company process. Not to mention coordinated and arranged a car rental vehicle. I was highly pleased and would recommend Innovation Auto Collision. read more

Innovation Auto Collision - Auto Customization Near Me - Tucson, Arizona

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Needed some insurance repairs to my car & had my choice of shop, ... didn't know who to trust. Searched carefully & chose to give Innovation Auto a try, even though a fairly new business. From the first visit with 'Stefany' in the front office, I felt good about the Shop's abilities and moral. Pleasantly surprised is an understatement! Good communication, full disclosure, friendly, conscientious workmanship that finished with an outstanding job! They called & paid for an "Uber" drive to my car rental -- both ways. Texts with updates! Work was done in about a week, including ordering of myriad parts to restore full functioning original equipment options -- MUCH faster than I expected! I even wrote a "rap" song to commend these guys, and I don't really like rap! (Stefany may share it freely with my permission.) ... I won't include it here because of length, but it is so NICE to find good people & workmanship! They cleaned up my headlight lenses, buffed and blended paint ... so there would not be such a "happy"/old contrast between their "like-new" finish & the adjoining areas. Thoughtful. My car looks distinctly better overall than it did before the accident. May seem subjective, but being a family business, 'Dad' has decades of previous high-quality experience and is joined by many of his family whom you can tell care about each other and carry that authenticity & craftsmanship over to customers. I am a craftsman at whatever work I engage, so I know the details, the character integrity & follow-through it takes. I wish the Shop, entire crew & family, continued growth and success. They may give out my name and number if you'd like to verify. God Bless! HIGHLY recommend these guys, & I wasn't offered a discount to say so! read more

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Thank you Stefany Perez and Gloria Leal! A little late in posting my review, but Javier does the best (and fastest) body work and paint in Tucson. Awesome and very caring family team. Slammed into a couch that had fallen into the road and wrecked the front bumper on our SUV. It's ridiculous how much damage was done moving at low-speeds. The front-end repair cost (parts, lights, housing, and undercarriage components) was within the insurance budget and to Mercedes spec. Innovation Auto Collision also coordinated rental and picked the vehicle up on-site! read more

Innovation Auto Collision - Dominique Villela (Shot Ventures) gets auto body repairs done on Mercedes SUV by Innovation Auto Collision in Tucson, AZ - Auto Customization Near Me - Tucson, Arizona

I don't write too many reviews but after my experience here I had to! I confidently recommend this business and had such an easy hassle free transaction! I went to another highly rated/reviewed business in town and during the quote for service knew I didn't want to work with them. I am so glad I found Innovation Auto Collision instead! I was paying cash and wanted to be sure I was being treated fairly. What I found was an honest, kind and trustworthy family! They treated me with respect, made every repair easy to understand and were beyond transparent. After I picked up my car the work was perfect!! It sparkles in the sun, which is difficult since my car has a 3-stage red paint. You can't even tell there was damage. They even fixed a few dents on the rear, reinstalled my broken driver's (indoor mirror) and cleaned ALL the dog hair out of my car (that is impressive!) I am certain they washed my dirty floor mat which I was going to replace (eventually) but now I don't need to! I felt like I was treated with such a tremendous amount of respect. They fixed all my damage so quickly and kept me updated with text messages. I now drive around with confidence and will continue to recommend them to anyone that needs any repairs done! Thank you so much for making the experience so easy and effortless! read more

I am so pleased with my experience and the repairs that were done on my vehicle. I would 100% recommend anyone who needs auto body repair to take their vehicle here. This is a family owned local business that no only has a friendly welcoming environment but is very helpful with navigating insurance companies and do top notch repairs. I was referred to use innovation from a coworker because I had had a really bad experience with two other repair shops so I tried Innovation. Stefany and her father and brother fixed my bumped my truck efficiently and the workmanship is wonderful. I really hope other people use Innovation because we need more businesses that operate like this in Tucson. Thank you Innovation! read more

SUPERB !!! We have used Innovation Auto before and had no second thoughts about using them again. Our vehicle was rear ended, so it was an insurance repair. Great LOCAL family owned business where everyone cares about quality, respect and great customer service. We would recommend them to anyone ! read more

After my accident, Stefany and her family did beautiful work on my car. They helped me through the process with patience and care, managing all the details, the rental car setup and the insurance back and forth. They made things feel easy and they went the extra mile on details like buffing out my one remaining headlight to try and match the new one they replaced. I'm grateful someone shared the scoop on this shop with me, happy to spread the word! read more

When I used to live in Tucson, I knew Javier before he started this business. He could take a mess of a car and do some pretty amazing things with his hands. I have seen his work myself. Not just training here folks, he has the talent for doing this. His family? I have known them many years. Excellent work ethic and hardworking folks. read more

I.A.C. Has worked on my vehicles three times this years leaving them Immaculate! The shop is Family Owned and Operated and LOCAL. Their services are top-notch and they really go above and beyond in their work and customer service to keep their customers satisfied and safe to get back on the road, as quick as possible. Javier, is a perfectionist therefore, if he's not happy with how something looks he will literally start all over and do it again until it's up to his standards. I will always recommend this shop to anyone who needs auto body work. 100% Satisfied with INNOVATION AUTO COLLISION!!!!! Thank you. read more

My review is late in coming but still just as heartfelt. it took over a month and many miscommunications with other companies before I gave up and picked a company from a random search on line and chose Inovation. Wow! Did I hit the jackpot! First of all I was SO impressed with Stephany That girl knows her stuff!! She talked me through everything, helped me with my insurance and made me feel secure that they were going to fix it right. They did a BEAUTIFUL JOB-my car looks better than it did the day I bought it. I will be forever grateful To everyone for doing such a fantastic job. Thanks everyone! read more

Unlike other collision centers in town, this company repairs things rather than ordering new bumpers or car sections and installing them. My issue had to do with the front bottom of the car being torn and scratched as well as 5 or 6 dings and such on both doors. After going thru insurance company suggested centers, I found this company thru a friend. Javier and his crew are talented, artistic, and great, I couldn't believe how perfect their repairs blended, they were unnoticeable....perfect. The cost was less than half what other, ahem, better known places quoted. Very happy I found them, car was done when quote indicated, very high quality work, read more

my experience at innovation was a success just what I expected nice people really helpful professional and willing to work with me on my deductible they help me all throughout the way with repairs and day-to-day information on my vehicle repairs when I picked up my car which was a 2015 Jeep Rubicon it look better than when IlI first bought itI recommend innovation to anybody in the Tucson area one of the best jobs around customer for life thank you guys read more