I was driving home to Colorado when I was hit by a truck. I've had work done by David and his crew…read morehere in previous years and it's always immaculate. I gave him a call and told him the situation and he got me in immediately the next day. His entire crew is so wonderful, professional, kind. The work is amazing quality and done by really good people. I'm so grateful they are so patient with me because I I'm on a serious time crunch to get back home to Colorado and they had to listen to me cry about it and were so wonderful. The pricing is also very competitive, the value here is outstanding. I can't say enough good things! Thank yall so much!!!!

Very $$$ for being a discount body shop paint job. Did return info very quick and did estimate as a…read moremessage. Thought my fj cruiser was a jeep though

I was in a car accident last month and chose Precision as my body shop, and I'm so glad I did! I…read morewas indecisive and nervous on where to go because I've never needed services like this before. They were transparent about timeline, parts used, and pricing, which I was super appreciative of. I'd like to give a shout out to Edgar and Joyce for being great representatives of the company and always leading with compassion and kindness. This shop will always be a place I refer someone to or if I ever need their services in the future! Thank y'all again

Rey I appreciate the time and effort you put in to ensure I left satisfied. Joyce, thank you for…read morethe communication and the assistance you provided throughout this process. In the midst of my frustration you both expressed care. Thank you both

Wayne and his crew were amazing. They were so helpful to me while dealing with my insurance. They…read moredid a great job on the repairs and returned my vehicle squeaky clean. Quality repairs and quality customer service. I highly recommend their services.

I was not planning on leaving a review but I changed my mind. I brought my vehicle here for repairs…read morein January after a hit and run. My car had a large dent in the front driver side fender. After I picked my vehicle up and left the repair shop, I noticed that the door edge guard on the drivers door was completely different than the rest of the door guards and had been placed about 6 inches too high. I also noticed 2 areas that had damage that was not there prior to me dropping the car off. One of the vertical panels next to the drivers door window was significantly chipped with the top layer peeling away. There is also the same chipping on the horizontal panel below the rear driver side window, see photos. Once I brought this to their attention, the door guards were all replaced as well as the vertical panel on the drivers door window. The day before bringing my vehicle in for these repairs, I sent an email addressing the chip on the back driver side door panel. Since I live on the opposite side of town, I wanted to ensure that part was going to be replaced too before bringing my car all the way over there again. I never received a response to my email, so I called and was asked to go ahead and bring the car in so they could see it. But while I was there waiting for the other repairs to be completed, there was no mention of the part I had asked about in my email. I didn't say anything and I just left after the door guards and vertical drivers door window panel were fixed. While the chip is small, it was not there when I dropped the car off and its damage that was not there prior to the car being left with the shop. It's hot in Texas, and eventually that chipping will start getting worse in the heat, and I will be the one that has to replace that part. I also do not appreciate the way that my email was ignored and just swept under the rug. Those are the facts. I hate to leave a negative review, but there's still damage on my car that was done while my car was at this shop. It's damage that I'll eventually have to get repaired myself, whether it's 6 months from now, or 5 years from now. Needless to say, I cannot recommend this business.

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Daughter's new 4Runner got nailed by a 2 minute hail storm on Christmas Day. Esteban at Dingz…read moreHappen got us in the next day and quickly made the hood look like new at a very affordable price. Highly recommend.

Words can't even describe how grateful I am to have a company like Dingz Happen exist in Austin,…read moreTX. I had an unfortunate mishap that happened to my Tesla which resulted in a nickel-size ding. I visited multiple PDR places in Austin, TX and most of them gave me an absurd quote estimate on getting this repaired. Let alone, it would've taken me almost 1-2 months just to get my car into the other place's facility. HOWEVER, Dingz Happen came and saved my life. First of all, Steven (owner) has such great customer service and was very quick and detailed with his response. He was able to get my 2023 Tesla Model Y in and fixed within 24-hours. Additionally, the technician named Gabe was also PHENOMENAL. Both of these people knew exactly what they were talking about and what they were doing. If there is ANYONE in the Austin area looking to get a dent/ding repaired, please don't look anywhere else but Dingz Happen. 10/10 recommend this to anyone!