Called them at 815am, they were here within an hour and done within 30 minutes. Simple job but they were extremely communicative and professional. Very easy to deal with, much easier than the other places I contacted. They are now my go-to if I have problems in the future. Top notch. read more

Called at 8:15 A M and got the owner on the phone after 2 rings. Told him I needed a garbage disposal installed ASAP. Said he could be there between 2 P M and 5 P M and he would call 1/2 hour before arriving. Called me at 1:45 and said he would be here at 2:15. Arrived at 2:15 and inspected the job. Showed me other problems with my kitchen drain (that I sort of had a feeling needed to be fixed) and gave me a solid cost, not an estimate. They completed the job in less than 2 hours. It cost a bit more than I expected but what doesn't! They are now my plumbers of choice. read more

So very expensive. I have a long story, which I won't get into, because it is a he-said/she-said situation. However, even if you assume their work is top-notch, it is so very expensive. They claimed the regular price to replace a tank-to-bowl gasket, a $15 part, was $366. They kindly offered me a $100 "customer loyalty" discount. I mentioned this price to two other plumbers, and both burst out laughing. read more

Recently we had a plumbing emergency with our injector pump. Within the hour we had a plumber(Kyle) out us. Within minutes he had a clear diagnosis and price for the work. He handled the fix with kindness and professionalism. He completed fixed our problem and was extremely helpful. I highly recommend this plumbing company. read more

After posting my review on 9/17/16, I received an "urgent" call from Jack, the owner, who yelled at me and threatened to call the City if I used an unlicensed handyman. It is too bad--had I received a reasonable quote, I would've had them perform the work that day and would have used them again in the future. read more

Love the work Matt and Tony did at out place, and I highly recommend them. They solved both a slow drainage issue and a disastrous leak (into another unit). We've now been able to use our tub without worrying about it backing up into a mess. They were quick clean and not too expensive. I highly recommend them for future jobs. read more

A refreshing company to work with in Lincoln Square! The lady who answered my call couldn't have been nicer and is longtime Lincoln Square resident. She had a team at my house in literally two hours after my call. Tony and Alex came out to look at our bathroom drain that we were never able to figure out how to close. We thought it was not installed correctly and never closed it until a house guest forced it closed. In less than five minutes they figured out that it was a drain that you just pushed to open and close. They saved us a lot of money not having to tear apart our sink, we didn't get charged for the house call and they solved a four year mystery. It's so nice to have polite and honest people to do business with in my neighborhood. read more

Excellent service all around, from the initial phone call and the same day estimate visit, to the completed job. Nick re-piped some gas lines in my three flat and the finished product is a work of art. And nice people too. Highly recommended. read more

We are commercial, a restaurant. Let me say upfront that they are an acceptable plumber. I think they are or aspire to be a large plumbing outfit, so you might get different people on different days. Sometimes they are quite young who give questionable advice. Replace something that doesn't need replacing. My beef, though, with this company is that they are clearly following some modern model of maximizing revenue, so they are very expensive. As you read their reviews, you'll see that they won't give estimates over the phone. Imo, that's because you won't use them if they do. Once they are at your place, and the water is leaking, you are faced with the choice of them or calling another plumber and waiting more hours . . . . If they were above board, they would at least tell you their implicit hourly rate, and their travel charge to your site. I roughly calculate their hourly rate at $300-400 per hour, which they are not going to tell you over the phone. Two examples. We had drains backing up on the 4th of July. Ok, we know we are going pay. And kudos to them for answering the phone. So they warn that there is a $159 travel charge because it's the 4th. That is absolutely fine. What they don't tell you is that they are also going to nail you on the work. For ~30 minute visit, $1,000+. This is a ~$300 charge from a rooter on any other day. Second, another time, we have a ceiling leak. When they arrive and check it out, they say $475 which I ok. They then present a blank tablet screen with a big signature box which I sign. Later, after this dispute, they send me an contract copy showing I have signed off on ~$900. Sleazy. That's for ~2.5 hour visit, during which they didn't correctly diagnose the problem. Turns out the a/c unit in the ceiling is throwing off water. The plumber at the end of the visit says that he wants to have his hvac guys look at it. I say ok. When they come, they quote $450. What are you going to do? I'm gone by this time but my GM says ok. When done, they present a bill for an additional $900. Double because there are 2 a/c units in the ceiling, which they didn't bring up. What did they do? Basically replace the filters. Admittedly, they aren't easy to access, but they were there for ~2 hours. So, all totaled , ~$2,000 for 4-5 hours of work. Minimal supplies. Do the math. Avoid this company in favor of a plumber where you are dealing with one guy/gal who is upfront about how they charge. Blanton's needs to face up to whether they want to rake customers for one or two times before they drop them, or whether they want to develop repeat, loyal customers. read more

Jack is a rare bird in this industry. He genuinely cares about his customers and finding the proper solutions to their problems. In my most recent customer experience with Jack, he offered to help run various diagnostic tests without charge to figure out a problem that's been ailing my condo building for years. His dedication and customer care is unmatched. Do not hesitate to contact J Blanton Plumbing for any plumbing needs. Thanks, Jack! read more

I would recommend J. Blanton Plumbing to anyone needing an honest plumber! Our family lives in a 100 year old home, and when I discovered my leak I immediately began to panic. I began to call my usual plumbing service, but there was no answer. Being in a hurry to get a fix, I called JBP. Joe answered, and told me he would send a plumber on their way as soon as possible. Jack & Jeff arrived to my house promptly and discovered my problem: a leak in my main hot water. The plumbers were very courteous & provided a great service & the problem was solved within an hour. Because of this, J. Blanton Plumbing will be our plumber of choice from now on! read more

J Blanton is my go-to plumbing company. I have used them for a condo I manage as well as my own home. I have used them 3 times, and all 3 times they were impeccable from communicating, to estimating, to promptness, to service, to efficiency, and definitely to quality of work. Ask for Steve. He's an awesome guy who will give it to you straight and is completely fair. J Blanton is a family company and you can tell what a great family they are by their dedication to quality. J Blanton Rocks! read more

Nick from J Blanton Pumbing is a godsend. My husband and I woke up to flooding from a burst pipe at 1:30 am and water continued gushing in for 8 hours. My regular plumber couldn't get there until after 9 am. Nick showed up at 8:00 and stayed there until 12:30 p.m. until he identified and fixed the challenging problem. He was incredibly professional, extremely knowledgable, patient and helpful!!! He and his team also recommended a great restorer/mitigator that was able to get there within hours. Nick saved our floors and gave me piece of mind. Thank you, thank you! read more

I researched plumbers and decided to go with J Blanton Plumbing based on other reviews. Very disappointed in the plumbers that came out to investigate a large bubble of paint that I was concerned caused by a leak. After the plumber looked at the ruined paint on my wall, he decided that he would need to cut into the drywall to investigate further. I was worried that if it was a leak, I would be willing to eat the cost of the diagnostic fee of $180 to save myself from further damage that would most likely cost a lot more. To my horror, the plumber just started cutting away at random places in my wall only to find that there was no leak and that the bubbling paint was caused by condensation. If he had suspected it, I could have saved myself a torn up wall and $180. I understand that sometimes you need to explore underneath a wall but there are areas of the wall that he would start to cut into and then decide not to. So now I have two gaping holes when he originally told me he would only cut one small rectangle, and several marks of where he started to cut into the wall and then decided not to. I should have said something as he was working but I thought since J Blanton had other great reviews, they knew what they were doing. Sadly I was wrong and will not be using this company in the future. read more

J Blanton plumbers came to our house (friendly and on time) to repair a leaky faucet in our shower. Nick was especially helpful in getting on the phone with the manufacturer to ensure that the right replacement part was sent, and he took pictures on his own phone (to send to the manufacturer) just to be extra-sure. But what I really appreciated was that there were two other projects I asked them to do for me, and they told me that one was simply unnecessary and the other could easily be done as a do-it-yourself project. Some plumbers would simply have said, "Sure, we'd be happy to do those jobs for you," and proceeded, to the tune of hundreds of dollars. The honesty and integrity of the J Blanton plumbers saved us a lot of money and put them at the top of my list for our future plumbing needs. read more

If you are using another plumbing company, you're making a big mistake. Wonderful throughout the process and project completion. I live in a 500+ unit condo. The management company's chief engineer preferred vendor wanted to charge us $1300+ for a job that was less than $400. Sam was great in and out within 2 hours. Can't be beat. read more

Hands down the best plumbers in the city. This was my second time hiring them. I have two 3 flat buildings and finding a decent plumber in this city has been virtually impossible until now. They had done a spectacular job on a big project at my other building so of course when I needed repairs at my other building I immediately called them. Jack came out and fixed the gas pipe for me and then was kind enough to do another unscheduled repair on a kitchen sink for me while he was there. My experience once again was five star! If you want the best plumbers you need to call Jack and his crew. They are sure to impress. read more

Fantastic professional same day service. One of the tenants in our condo building experienced some sewage backup in the downstairs bathroom/washer dryer area, and needed the issue fixed immediately. Upon assessing and beginning repair work on his bathroom, they discovered a bigger problem, the ejector pump in the boiler room needed to be replaced. It was a hefty job, a messy job and required a lot of cleanup. The technicians were able to replace the pump, cleanup the blockage, and fix everything the same day, at a reasonable price. I was very grateful for this, especially since it was a very cold snowy winter day. Highly recommended! read more

J Blanton Plumbing has very knowledgeable and experienced plumbers. I have been using them for a couple of years. Unfortunately, I will no longer use them because of the lack of cooperation relating to filing an insurance claim in which I needed their assistance. My insurance company, as well as myself, have contacted them six separate times via email and direct phone calls. What was needed was a invoice breakdown to separate the costs for me to receive an insurance claim check. To me it seems like a reasonable request. JBP cannot or will not assist, which is confusing. What is most frustrating is the promises made by them that they will fulfill or expedite my request. As of today's date the requests remain unanswered. It is this reason why I will discontinue using J Blanton Plumbing for future projects. In my opinion, they do know want to help customers once the job has been completed and they have been paid. This is too bad because I would have given them a five star rating. read more

I have hired Blanton multiple times for projects ranging from a replacement shower drain through a sump pump install. Their work is fantastic and they always get back to me right away when I need anything. I'm not bidding out my next project - Blanton is now the first and only plumber I call. read more

Jack from Blanton came out today to remove a rust-infested faucet and install a new one. He took the time to walk around the house with me and answer a bunch of questions about other small things, none of which he was there for, but which saved me time and money because now I can correct them myself. Super nice guy, very happy to have them around, would definitely hire them again. read more

I really appreciate that they have a receptionist who always picks up when you call them and is very friendly, rather than most companies who you have to leave a message and wait for a return call. They always do what they can to get a plumber out as soon as they can, and thoroughly explain the problem and give you options. read more

We have used many different plumbers in the 11 years we have owned our home. Last year, we hired J. Blanton to help address sewer gas issues and other problems in our basement. Jack's team was great and for the first time in 11 years, we no longer have sewer gas fumes in our basement. They did fantastic work and were friendly on top of it. We have since had our water heater replaced by J. Blanton, and had work done on our boiler. The office team is amazing, and Jack is very professional. When I have had questions or concerns, he has addressed them immediately and well beyond my satisfaction. Yes, their prices may seem high but in my experience, you get what you pay for. When you work with J. Blanton you know you'll get quality service. We have found a plumber we can rely upon. read more

During Saturday morning errands, purchased new kitchen faucet and tried to replace ourselves- came upon some challenges and needed the professionals - kitchen sink unusable. Called J. Blanton after noon because we live 5 minutes from their shop, and informed someone would come in 3-4 hours; replied that was fine, but needed to be out of the house at 6:00/6:00pm. Received call at 4:30pm stating crew was stuck at a site because of a "catastrophic situation" and asked if someone could come tomorrow, Sun, and informed there would be "no Sunday charge of ~$179 because of the inconvenience". Replied yes, but requested first available slot. Sunday morning... called at 10:00am to ask about window of time, and informed 12-3:00pm. Received call at 12:00 noon saying no one could come today because of an emergency, and didn't someone tell us yesterday that emergencies take precedent (no one did). Asked if we wanted to schedule for Mon- I said no...asked what would happen if there were an emergency tomorrow, and stated that clear communication is especially important for small businesses. Tried to support "a neighbor", and wasted precious weekend time instead. Highly frustrating. read more

Absolutely terrible experience. Felt ripped off, and they came with a recommendation from a friend. Ugh, avoid. We needed a garbage disposal replaced, nothing complicated. I called and ask for the price, they said we don't give that out. I said okay just give me the range, as I know this should cost around $150 for labor so help me understand if you guys are in the ballpark. The lady on the phone was insistent they don't talk about price, they will send a technician and they will tell us the price (and if we don't use their service we have to pay $85 anyway just for them to come). So I thought she heard me define the range of reasonable and encouraged me to book so no problem. Well I was WRONG. They showed up, simple garbage disposal replacement and quoted as a range from $600 to over $1,000 dollars (keep in mind a very fancy new disposal costs $150 - $180 and four other plumbers quoted us $150 in labor). The only saving grace was when I politely asked the technician to help me make sense of the $600 price (the lowest of four recommendations they offered) compared with what everyone else told us to expect...he acknowledged that my numbers seemed fair instead of trying to sugar coat it. So we wasted time and spent $85 for these folks to unfairly come give us a ridiculously out of market price quote in person since they insisted they wouldn't even discuss anything on the phone despite the fact it was a standard garbage disposal installation. read more

The guys at J Blanton Plumbing are very courteous, helpful and professional. Chris and Trevor worked diligently to get the job done and they took the time to explain all that they were doing. I called for an estimate regarding plumbing issues and they came out the next day on time. Cant complain the prices are affordable and the work was outstanding. I am thoroughly satisfied with the service and work completed by J Blanton Plumbing. Nice as could be and it is great to have a reliable, local plumber just in case! I would use them again anytime. read more

I called J. Blanton Plumbing after another business didn't return my call. There was a clog in my pipe causing water to back-up into my sink when my upstairs neighbors ran their dishwasher. My dishwasher was also not draining. When I called, the woman who answered the phone was really quite lovely and when Chris and Trevor arrived a few hours later they were really great guys. They routed the pipe, let me know that it was a common pipe and that my association may reimburse me, and when they noticed something wasn't quite right they let me know what the possible issue may be and the future action to take without it being a straight up hard sell on additional services. I've never needed a plumber before and this was really a great experience. I think they will be my go-tos from now on. read more

What a nightmare! I own a condo and my neighbor used J Blanton (he had a leak in his pipe in his bathroom) and they had to access his line through my ceiling. First off, the gentlemen who came to work in the home were not the ones who came out the night before which made me nervous but they seemed like a trustworthy company so I gave them a try. The men working reported they "cut a line" several times and then the power in the front of my home was out. My home was left DIRTY. We are talking full hand prints on my walls. My bathroom is tiny (5x6) yet still a mess. The company did send out people to clean up again but about 1 week later. My main concern is the cracked tiles they caused in my bathroom that they claim they are not responsible for "per contract" (mind you I did not sign a contract because it was my neighbor's work). They are taking no responsibility for the complete disarray they caused. Yes, you may be good plumbers but you have zero respect for people's homes. I have called and spoke with several people including office manager and have gotten danced around with answers. I was told to call and ask for Jordan and I did leave a message for him but was given no call back. Please, all I want is my home the way it was before they came in. read more

I called them a few months ago about my dishwasher, and they were out there the same day and recommended someone else that could do the repair that I need. I was so impressed that they took a look at things for no charge, that when our toilet had an issue they were the first people I called. They came over, called about 20 minutes before they were going to arrive, did their work and were out of our condo within 20 minutes. Great guys to work with! Would def. use again. read more

Steve and Joe from J Blanton Plumbing were fantastic. I was given a typical two-hour window for their arrival and they were on time, courteous, quickly identified the problem with our sink, gave a reasonable estimate, and not only fixed it, but showed me some helpful tricks on how to prevent the previous owners' clogs and mistakes. Highly recommended read more

J Blanton Plumbing is a family business that will provide you with good customer service. They are committed to giving you quick quotes and honor them. They make sure you are satisfied. They installed an overhead sewer system and have relocated a bathroom for us. read more

Returned home from being out of town for a couple of weeks and our kitchen sink was backed up with standing water. It was pretty disgusting, no other way to put it. After getting the water out of the sink (and everything else that comes from standing water in a sink for a few weeks) I needed the sink pipes cleared, or so I thought. I contacted a respected handyman nearby who referred us to J Blanton Plumbing, who were able to fit us into a very busy day the next AM. Jack and his son came out the next day and immediately found that the problem was not a clogged pipe under the sink but a larger clogged pipe in the basement that affected multiple units in our building. The job was much bigger than I thought originally but they were completely transparent about the process and cost for replacing the pipe along with snaking the drain and gave us the option of waiting to get comparative offers or do the work that day. There was no pressure and complete transparency. We decided to take care of it that day and they did exceptional work. While they were working they thought that they discovered another, much larger issue and might need to go into a wall to fix it but instead found a way to diagnose the issue and solve the problem in a much simpler way that didn't cost us anything. Major plumbing headache solved and the sink and pipes are working great! These guys are true professionals, honest, respectful, incredibly knowledgeable, and fair. They ended up giving us a referral discount on all of the work that I didn't even know about. And then, this week, Jack stopped back by in between other jobs to help us locate the main water shut off valve in our apartment at no charge, just so we will know in the case of an emergency, now that's great service. Plumbing issues are no fun, but I would strongly recommend J Blanton plumbing. read more

These guys are great. Cannot say enough good things about them. Family owned, clean, honest, great prices. Book them now!

Huge thank you to JANE for saving us on this emergency water heater adventure! The Blanton team was quick to send someone over and looks like we'll all be back in hot water tomorrow! Thank you Jane and Blanton read more

I have used J. Blanton a few times, including replacing a kitchen faucet and a two toilet fill valves. The customer service has been friendly and they made setting up the appointments easy. Each time I was happy with the work that was completed. The most recent time I went to use them is when I ran into an issue. One of the toilets that recently had a fill valve replaced was not filling properly so the plumber came out and determined the toilet shutoff valve needed to be replaced. I unfortunately do not have a water shutoff in my unit, so to replace the toilet valve the water to the entire building would need to be shut off and the water drained so they could work. Because of this they quoted me $908 dollars to change this valve. I have had the shutoff valve replaced on other toilets in the unit by a different plumber for about $275 each (including shutting off the water to the building). J. Blanton said they extra $600+ was to shut off the water to the building and drain it. I called two other plumbers who are familiar with my building and they both confirmed that the cost would be $275 each including shutoff to the building, which is what I was charged when one of those plumbers completed the work. The difference between $908 and $275 for completing the same work seems crazy, this is that last time I will be working with J. Blanton. read more

Came out and fixed the sink at my office within 2-3 hours of being contacted. Reasonably priced and friendly.

I had a coupon for the place. It turns out the coupon didn't cover all of what my bathtub clog needed, but it was easy to reach J Blanton, they were quick to schedule me, on time, and, doing the minimal fix covered by the coupon, got my tub draining again without leaving a big mess behind. I was happy with their work read more

If every company believed in A+ service from beginning to end like J Blanton Plumbing does, then the world would be a different place. The extent to which these guys went in helping us was simply amazing. Same day service, personally checking up on us on a Sunday off the clock, and calling the city 20+ times to help expedite our issue doesn't begin to describe it. I can't speak highly enough of Jack, Jeff, Mike, Chris & Jane who were all personally involved in providing impeccable service. If you're looking for a plumbing company that approaches their work with integrity, more than a fair price, and service that went above and beyond the call of duty - then look no further. J Blanton Plumbing has a customer in us for life! read more

Awesome work and fairly priced. They were professional and on-time and were cognizant of my budgetary constraints. Highly recommended.

We had been experiencing serious plumbing issues for several years, literally spending thousands of dollars trying to resolve our issue. Jack came in and assessed our situation, and showed specifically what he was going to do, as well as the cost. In his appraisal he ran two scenarios-best case and worst case...frtunately for us the best case scenario played out. Jack was fair and accurate, clean and courteous, as well as timely in the completion of his work. Great to have finally found a reliable, professional plumber! read more