Well, I do like the food at Jacks. Today though I went in, ordered my lunch to-go and it came out on a plate. The cashier who took my order saw this once it was ready and moved it to a to-go box - WITHOUT GLOVES ON OR WASHING HER HANDS. The rest of the food prep people all had gloves on, so she could have asked them to move the food but she did it. It was rather unsettling to watch her do this and I was honestly disturbed by this process, but didn't say anything. read more

On Sunday 12/8 I ordered jacks and I have been going for a few years delicious until now disgusting!! and will not be returning had food poisoning and one of our friends had a few poisoning from there also , I would go somewhere else or a different location at least! I ordered a barbecue tri-tip, which I thought was good but was not I hope I get my money back for this sandwich that I did not enjoy read more

We've been going here for several years and today we were disappointed with the consistency. The salad was soggy and there were some old limp pieces mixed in. There were also large uncut, poorly peeled vegetables - probably end pieces that were thrown in. We also did not like that the receipts for each salad were on the inside of the salad box - not very professional nor sanitary. Very disappointed. read more

I've been a fan of Jack's for years since I tried them in Sacramento. I visit the Walnut Creek location once a month on average and it's definitely one of my favorite restaurants. Some of my repeat dishes are the Spicy Buffalo salad, Chinese chicken salad. The urban fries are amazing. But everything I've tried is great. I wish they'd open up an another location in Pleasant Hill or Concord. read more

Jacks Urban Eats - Walnut Creek - Spicy Buffalo - Salad Near Me - Walnut Creek, California

How can i start? This place besides that's extremely fresh and food is amazing, I like to mention that my favs are salmon Cobb, achiote chicken and steak salads so yummy ;) all the ingredients the are absolutely superb, blows my mind, the staff is always great and very attentive, location always clean and management always on point, carlos is always very attentive same with the other staff members. I always get the fresh drinks, is just a preference besides the soda machine, the place is always good for adults and kids, parking lots always clean and never have a problem. Keep the good work !!!!! read more

This is my favorite restaurant in the area for many reasons; the food is excellent and always of great quality, the menu is diverse and large, the atmosphere is welcoming and relaxed and the service is OUTSTANDING!!! Everyone who works at Jacks is courteous and kind and eager to help even people like me with severe food allergies. The owners hardworking and present, and have created a cherished family business in our community. If you haven't checked Jacks out - please do - you won't be disappointed. read more

Great food nice people good prices Like chipotle with more interesting ingredients they have chicken steak and veggie dishes, including salads and other options read more

Wife and I stopped here for some healthier lunch options after flying back from Universal Studios. Place was bustling and inside seating was limited as there were several tables that needed bussing. I got the special- Korean bbq beef salad, which was like a chopped slaw-type salad, green onions, cilantro with small chunks of tasty beef, slightly spicy dressing, and my wife got her go-to Chinese chicken salad. Both salads were tasty. Other than the usual terrible parking, it's two thumbs up for Jacks! read more

Jacks Urban Eats - Walnut Creek - Korean bbq beef salad- special of the day - Salad Near Me - Walnut Creek, California

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I've had Jacks Urban Eats bookmarked for years and finally came in for an early dinner. They are located in a shopping center where ground parking can be tricky depending on the time of day. Safeway does have a rooftop parking lot with additional parking. My friend brought her dog. We walked inside to order (with the pup) and had no push back from staff like others have mentioned in their reviews. We ordered a Western BBQ Steak Salad and Achiote Chicken Salad. We let the cashier know we would be sitting outside and he gave us a table number. I went to the drink area to fill our water glasses and grab napkins and utensils. The utensil area was pretty much completely bare so I wasn't sure if that was normal or not as it was my first time. I grabbed some napkins and sat outside. Our salads were brought out without utensils so I let the gentleman know that the utensil area didn't have any forks. He said he would grab some for us which he did. Both salads were fresh and delicious. They were filling and had so much flavor. I ordered some urban fries and a cheesesteak sandwich to-go to bring for my husband. My husband really loved the fries. He liked the sandwich but wouldn't get it again. I'm looking forward to coming back to try some other items from the menu. read more

Jacks Urban Eats - Walnut Creek - Western BBQ Steak Salad - Salad Near Me - Walnut Creek, California

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I have been here twice now and both times the atmosphere inside is a little odd, there's a lot of employees working and few customers. The employees don't seem super enthusiastic to be here, and we all know that supreme service is critical for survival these days. The way it works is you hop in line and order over the counter and the meals here are super customizable, its almost confusing! But lots of yummy options. So it took me a while both times to decide what I wanted and actually order, but both visit the food was fresh, correct, and delicious! Salads are huge portions and great for sharing. I am not sure when their peak hours are, I probably went midday on a weekday both times, but I would come back again for the tasty eats. read more

A shout out for carlos a manager at Jack urban eats. He's always eager and happy. The food is wonderful and at a good price. He runs a happy crew. They will greet you like family. I can put my own special touches on my meals and it's always Encouraged. read more

a quick lunch there yesterday. The man taking the order was really very pleasant and cared whether we were happy with our meal. My friend loved her Ruben. I had a turkey, brie, cranberry etc. I didn't loved it .. The bread was not fresh. The amoiunt of turkeky was minimal. Theyh put apples in it which did not really fit the sandwich. I ate half and tossed the rest of it. The man asked me if I liked it and I didn't say anything . . . Nice digs. $$. read more

Jack's Urban Eats makes its' way into our rotation when we get food from reps at wok. I usually get the portobello mushroom sandwich with sweet potato fries. I've also had their super food salad, which has quinoa as the base. I'd love to try their Pacific ahi bowl and the Impossible taco salad. Can't speak to the service as I've never been in their physical location. Good variety of veggie and non-veggie options. read more

We love the food and every time we go to this location, Carlos gives us great service. He always brings the food to our table quickly and checks to make sure everything is right. He's always friendly and makes us feel welcome. My son loves joking with him and his service makes our visit even better every time! read more

I put order in before 5 orders behind me . Everyone got served before me !!! The waitress when I asked about my order after 5 others got served before me . She ignored. Me !!! Some of the worst service i have ever had ! I will make sure to tell all me friends not to go here ! I will Also be leaving a negative complaint on other sites . Don't go here ! The waitress even agreed 5 orders went in front of me . Food is good . read more

I usually place a to go order. Typically doesn't take long. I love the choose your own ingredients salad and the garlic fries. Lobby is clean and team is friendly. read more

Bro i got they chimichurri steak sandwich after my coworker told me about this place then Carlos gave me sample of it man that shxt was fire ass fuck bruh on my mama I'm coming back read more

Today was my first time eating at Jacks Urban Eats and it definitely won't be my last. Carlos welcomed me in and told me about the menu, and took my order. He recommended the steak salad and the tri tip sandwich. While I waited I walked back to look at the food prep area which is easily seen. One of the owners chatted with me, told me about the meats, and offered me a sample of whatever I wanted. I tried the turkey which was moist and flavorful. Our meals were quickly ready and the salad was amazing. However, I forgot to ask them to hold the cheese for my son's sandwich. My son has a cheese aversion and wouldn't eat it. I called to make the correct order and told them it was my mistake. They had it ready for me by the time I went back and wouldn't let me pay for it. My son devoured it! I'm so glad to have found this friendly and delicious restaurant! Thank you! read more

Solid 3.5. Cute place with fresh options like salads and sandwiches if you're in the area. A bit far away from the freeway if you're coming from another area however. Got the Mexican-style chicken salad and my friend got the salmon salad which is her usual go-to. Chocolate chip cookie is delicious! Inside is no-frills cafeteria style seating with booths. Have a few tables outside as well. read more

Nice solid lunch spot - everything is fresh and a solid amount of food. They seem to busy with a lot of offices around the area so everything is fresh and made today. Order at the counter and they bring it to you. The parking lot is poorly designed, not their fault but for an open mall, you might have your hunt for a space. read more

5 Stars because of the predictable quality experience Jack's offers. It's efficient and relatively speedy. The establishment is always clean and they are quick to bus tables and sweep up messes. The staff is friendly and appears hard working at all times. Their product is consistent (if you think about nearly 30 options they put out every day!) and prices are reasonable, even if the meat isn't always quite as tender or trimmed just perfectly. Cons: The patio in Walnut Creek is kind of small and awkward. You might have more privacy eating inside. With the hustle and bustle the occasional salad will come out with specs slightly skewed, but again the consistency is generally good especially if you stick to the set menu. 5 Stars because of a nice rotating selection of side veggies, crisp fries, and cookies that are soft and chewy. read more

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Holy Geezus. Geeezzuuuusss! Jack's... um WHAAAT??? Where have you been all of this time? No, no, no... better yet, where have I been?! I've been missing out on this place for quite some time now. But trust; that will quickly be a thing of the past. I was perusing around the Orchards trying to figure out what to put in my belly for the evening, and up pops Jack's in my view. I swore that I had bookmarked this place ages ago, but for some strange reason I just haven't made it in until now. SO glad that I finally took my arse here! First of all, how stinkin' CUTE is this place?? They've got covered tables on their front patio and comfy booths and tables inside. You order cafeteria style at the counter and let them know what sides and entrees that you want to order. The menu offerings are legit!! They make a variety of salads, sammies, and dinner plates. Now normally I'd go for chicken over tri-tip if I saw it on the menu. I've never been a huge red meat person (aside from burgers) and I rarely ever get tri-tip. But, something about it just sounded so appealing here. So, I ordered it. Their tri-tip dinner is served with mashed potatoes, market veggies, and house-made chipotle-mango bbq sauce. I honestly wasn't expecting too much, but once they delivered that scrumptious looking plate to my table... oooh it was ON! Holy effing MOLY!!! This tri-tip.... THIS tri-tip... sweet baby Geezus. This tri-tip was heavenly. It was so... tender, juicy, succulent. It was so...fragrant, flavorful, enjoyable savory. It was so... I mean damn, it was just so damn GOOD! But, that bbq sauce though! That chipotle-mango bbq sauce really brought it to life. This tri-tip was cooked SO well! The consistency was perf. They gave me a nice meaty cut too. It was enough to take home to make a second meal too. The mashed potatoes and steamed veggies were equally tasty. They managed to turn a really simple dish into a wonderful masterpiece of a meal. Service from the staff was amazing. Everyone was friendly and appeared to be working really hard and enjoying it. The interior was so clean and they made sure that someone was constantly clearing off the dirty tables after customers left. My only regret is that I didn't experience them sooner. I guess I have some catching up to do now! Until we meet again Jack's... read more

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I pre-ordered two bowls for lunch for my aunt & I & we were both impressed! I got the Impossible Taco Bowl (Plant based seasoned ground beef, grilled corn pico de gallo, spiced black beans, avocado, tomato, kale, romaine, white cabbage with tortilla strips and jalapeno vinaigrette) while she got the Achiote Chicken Bowl (Chargrilled chicken, red quinoa & black rice, sweet grilled corn, spiced chickpeas, tomatoes, kale, cabbage, pickled radish, and queso fresco, with roasted jalapeno vinaigrette). While I didn't try hers since it wasn't plant based, she raves about how delicious it was! Mine was SO delicious! The seasoning on the "meat", the toppings, & the vinaigrette really made the flavors all come alive! If you're not vegan, I highly recommend their Urban Fries (topped with a spicy chili oil, blue cheese dressing, chili flakes and parsley). Those used to be my go to & they are mouthwatering Absolutely love this place, though I find it a bit over priced. But it is in Walnut Creek & the portion sizes are usually pretty big so as to be expected. Definitely check it out! read more

Jacks Urban Eats - Walnut Creek - Impossible Taco Bowl - Salad Near Me - Walnut Creek, California

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"Professional, Hardworking, Friendly." Every time I come to this restaurant I enjoy my visit. In the past, I always got the salmon bowl. Today I decided to get the turkey plate. It comes with two sides. It was prepared at the same time that I was paying for it. Yes they are that fast! The turkey plate is about $13. Yes it is not as cheap as McDonald's, but you don't come here if you want McDonald's type food. For the side dishes, I got the traditional mashed potatoes as well as turkey vegetable soup. Both were excellent. The entire meal is actually pretty large. If you are a light either, you can probably share this. If you are a Beer Drinker, they have some excellent local Brews, including calicraft. You can also walk right across the street to Mike Hess Brewing. This is really a nice, hard-working group of people. If you want a great meal at a reasonable price I highly recommend this restaurant. I have never been disappointed. I had a long conversation with the head manager, Austin, and he explained the philosophy of the business. Man alive these people are doing something right! There are a large number of tables inside, as well as outside. At busy times it can be pretty loud inside so keep that in mind. No, the owner is not my brother-in-law. read more

Jacks Urban Eats - Walnut Creek - The salmon bowl is one of my favorites. Tasty and healthy - Salad Near Me - Walnut Creek, California

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Very yummy!!! Reuben to make up for fact that no corned beef for St P's day this year-- and garlic Fries. Quality, nice portion as well! Would come back for certain read more

first time coming here and the food was amazing. staff was super nice and accommodating! i got a chicken sandwich with french fries. the place was super cute and had a good amount of seating. service was also fast despite being so busy! definitely will be back! read more

Jacks Urban Eats - Walnut Creek - chicken sandwich - Salad Near Me - Walnut Creek, California

Took my dad out since he's in rehabilitation to get stronger and this place was near by. Food was good and yummy. Quick service to receive.

I really like this place. All of their sides are good and I enjoy that they rotate a few often. I usually get the tri tip plate and it's great! read more

I loooove Jacks Urban Eats! Since COVID-19, I've been ordering online which makes the process super easy and safe! For dinner last night, we decided to have a hearty salad! We customized our salads and ordered family size garlic sweet potato fries. My salad included 2 chicken strips and onion rings which made the salad so indulgent! I added the cilantro and lime dressing to my salad. The sweet potato fries were delicious, but even more yummy with the added garlic! Overall, I recommend Jacks and I grave their salads all the time. I can't wait for my next visit! read more

Jacks Urban Eats - Walnut Creek - Salad Near Me - Walnut Creek, California

Jack's is always good. Lots of variety on the menu. Excellent service. Good selection of gin. Loud and busy.

Happy to have stopped in to give this place a try , when I'm in the area I always see the good food and atmosphere but had not tried until now . The staff was Freindly , nice , clean environment, sanitizing between customers. I enjoyed Salmon Cobb salad and it was delicious, large portion. Also enjoyed the cucumber mint lemonade. Moderate prices and will definitely come back when in the area. read more

Jacks Urban Eats - Walnut Creek - Blackened Salmon Cobb - Salad Near Me - Walnut Creek, California

This place is worth a try and has become a go-to for some delicious comfort food. The trinity of experiences: - Make your own salads with loads of veggie and protein options, go as healthy as you like. - Excellent hot sandwiches like Tri-tip, Chicken Club or Turkey and Cranberry are fantastic with fresh cooked meats. - Comfort food bonanza with the most delicious fries in the area, same for chicken fingers and related goodies. Oh, and the sides are yummy too, think mashed potatoes, home made Mac and cheese, etc. Even a little patio for outdoor dining. Worth a visit! read more

Amazing food so yummy I love the garlic fries Mac and cheese and the buffalo chicken burger that I get every time I go there employees are really nice and food comes out really fast aswell read more

Had the salmon salad. Way over cooked and dry. Sad mother's day meal lol. Husband had chicken it looked better. Another member had a burger looked decent no complaints. read more

Always good. In or out. Busy shopping center. Chinese chicken salad is my favorite. Outside lunch before noon. Park upstairs. read more

I enjoy the food, and try to order from there regularly. However, twice now I've gone to the trouble to log in to UberEats, create a basket for check out, send it on its way and then - my order is rejected and Jack's is suddenly unavailable/"closed." Both times have been weeknights, around 5pm or so. Both times for an order with a couple of things on it, nothing extraordinary or off menu. This is incredibly frustrating, but I get the hint: take my dinner business elsewhere. read more

Been there three times and excellent each time. Awesome service as well. We've tried the tri tip plate, bbq sandwich and Reuben and all have been outstanding. read more

Food is delicious staff is amazing. Place is clean.i do recommend you try them out. Defiantly coming here again

Love Jack's Urban...always consistent! Best mac and cheese and custom salads! We typically do take out but dining in is just as great!

Giving Jack's 2 stars today. Labor shortage must be hitting home, so I added a star. Got home (20 min drive) just to open the bag and find beautiful meat. Just meat. Jordan Peterson would be proud, meat. Tried calling to ask where the rest of the meal was, & see if my teen made a mistake while ordering (possible) ...but hung up after 4 min on hold. Tried calling again 10 times but just went to vm each time. Message said "we do NOT check these messages." Daughter had high hopes of eating a healthy dinner from Jacks. Sorry kid, eat your meat. My garlic fries however, were to die for. Highly recommend to those of us who haven't reached their weight gaining goal yet;) Update: changing stars to 5. Went back to find a store full of people waiting as employees were cleaning up the entire glass counter that had shattered all over the floor. Also found a nice Manager who quickly served up the "missing" items. I should have had more compassion. PS The garlic fries are still to die for. read more

Jacks Urban Eats - Walnut Creek - Beautiful tri-tip - Salad Near Me - Walnut Creek, California