I went in and placed a to-go order at the counter. When I ordered, I specifically ordered three FULL ORDERS of the club royales and one FULL ORDER of the caprese panini. The only thing I asked was that instead of chips, I requested three tomato basil soups and one broccoli cheese soup. The cashier read my order back correctly, but the way he worded it left out some details that make a big difference, which I would have corrected, had I known that's what he entered into the system. The total was over $50, which sounds reasonable for four sandwiches with soups instead of chips and two drinks, and since he read it back correctly, I paid and sat down. I waited 30 minutes for my food, and people who placed their orders after me were getting their food, but I just waited patiently. Someone asked what the name on my order was, I told him, then a few minutes later I got my order. I went outside to the patio table and my gut told me to check that everything was there. I saw four sandwich boxes, but only three soups, so I went back in and kindly let him know that I was missing one of my soups. He went and got it for me then I made my way home - a 30ish minute drive. I got home, excited because it smelled so good, pull out the first box, then my heart sank with frustration. I turned the bag around where the ticket was and he entered all manager's specials. For those that don't know, the manager's special gives you the option to get a HALF sandwich and a cup of soup (or salad or something else). Needless to say, I was upset that he didn't read that part back to me and kept confirming with me that I wanted the full sandwich with soup instead of chips - four times while placing my order! So now I'm home with half sandwiches and ready to call them. I call, the manager picks up, and she was immediately confrontational and rude. I explained the issue still remaining calm and polite, and she said, "Well if that's what you paid for then that's what you get. Let me pull up your order." She placed me on hold abruptly, came back and asked for my name, placed me on hold again, then said it wasn't there, so I gave her my ticket number. She said, "Well you ordered the manager's specials so that's what you get. HALF sandwiches." I said, "But that's not what I asked for and that's not what he confirmed with me." Then she said, "You were the one checking the order outside right?" I confirmed, then she said, "And you didn't think to look inside the boxes?" I told her no because I already saw four boxes, came back in for my missing soup, and the cashier said everything back to me correctly. She repeated, "Well you paid for the manager's specials so that's what you got. I'm not going to give you free sandwiches just because you didn't want half sandwiches." Not once did I ask for anything free. Also, she told me if I wanted to drive back up there then I can and she will charge me another $15 to give me the other halves. I understand if I had ASKED FOR the manager's special and wasn't happy with half a sandwich, but given that it was stated CLEARLY between me and the cashier multiple times, and the rude demeanor of the manager, I will not be going back to this location. Find another location to go to. Rude, rude, disrespectful, and RUDE!! read more

Half way through my Nutty Mix Salad I found a bug. I am so disgusted with this. I have just ingested half this ingested salad from here. So really no stars should be the grade for this shameful restaurant read more

This was my first time at Jason's Deli. They actually had a pretty varied menu but mostly sandwiches. A friend of mine loves the Salad bar there and he just goes all out on it. I personally got a club sandwich it was pretty delicious. If there's one thing I was happy about was the lack of French fries as a side. I love my French fries! I had to have my sandwich with chips (like lays style) which I'm not fond of. read more

Not a huge fan of chain restaurants, but this place delivered. I, of course, waited until the last minute to order lunch for a client. They jumped right on it. Made the sandwiches and salads no problem. If you are in this area, come here for a single lunch, or a catered lunch. They are great. read more

It's a chain so if you've had one, you've had them all. + Clean + Friendly enough staff + Quick + Hot Food, Fresh Produce + Accommodating of special requests On a scale of 1 (bad) to 5 (a real fav). Pappa Joe: 5 Club Royale: 4 Amy's Turkey-O: 3 Sergeant Pepper: 3 (a little salty but this one will fill u up quicker than the others) Chicken Panini: 2 (a little dry? ask for extra Pesto) California Club: 2 All of the desserts are super sweet. I go for the turtle cheesecake. They do deliver ($5 charge + min order of $20 total), and they do accept call in orders. Give it a whirl. Mediterranean Wrap: 3 read more

Two vegans having lunch and pretty satisfied for the price. All you can eat salad bar and vegetable soup. Spinach wrap sans asiago with chips. Salad bar was kinda sloppy but lady came to fix the problem. Love Jason's Deli. read more

Jason's Deli - All you can eat salad bar - Delis Near Me - McKinney, Texas

Don't waste your time ordering from here to go. This is the second time my food has been absolutely trash and they are rude besides. Made a order for curbside pick up call when I get there and the woman makes a big deal as to if I am coming in or not. Why would I order curbside if I was going to go in?! Sandwich bread is hard, cold on top of having 0 sauce and hardly and cheese what so ever, along with old nasty meatballs. read more

Jason's Deli - a sausage and meatball sandwich in a styrofoam container - Delis Near Me - McKinney, Texas

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YUCK as I was sitting at the table waiting for my food to arrive a cock roach crawled across the table... When I killed it and brought it to the manager he said " they sprayed last night.. sometimes that happens" The proceed to give me a 10$ gift card... ARE YOU KIDDING ME?? read more

Salad bar is fantastic! Plenty to choose from including carrots, mushrooms, broccoli, cheeses, seeds, nuts, pasta salad, potato salads, lots of dressings, croutons, crackers of all varieties, etc. The husband had a 1/4 Muffaletta and fell instantly in love. Apparently the full sized Muffalettas are ridiculously huge. The daughter had kids salad bar...she's our veggie eater. The teen son ordered a grilled chicken sandwich and was super impressed. That says a lot since he's the picky one in the family! Unlimited ice cream FREE with meal. The tea is always fresh tasting and perfectly brewed. Nothing worse than weak tea! The gal that was delivering food even offered to fetch my drink and also refilled the kids' drinks. Awesome service from the cashier to the cleaning staff. We will be back to this location for sure! read more

Only eat at the restaurant because then you can find what's wrong and have them fix it. We did take out. Apparently no one knows that 'No Onions' means that person doesn't want onions. This is not the first or second or third time this has happened. Unfortunately this time, however, I ordered BBQ on top of my potato making it all but impossible to remove all of the onions. Took 3 bites. Instant heartburn. It's in the trash and my fingers smell like onions. Won't be returning. read more

The food is good as always, but I hate dining in here. It's always dirty (floors, seats, tables). Many of the tables wobble. They need to do a much better job of cleaning and do it more often. read more

AMAZING customer service!!! Even though it is basically self serve, with the exception of bringing some items to your table, the staff here is top notch. If you ask, they are there to help! But the main reason I come here for the salad bar. It is the only salad bar that I have come across, probably for miles. Baby spinach, pasta salad, whole boiled eggs, yummy little muffins. Need I say more? In an area where chains are king, is nice to have a healthy chain choice. No, I am not a big fan of the sandwiches, but I come here for the salad bar, the yummy chili, beef stew, soups, and the free soft serve with any purchase. read more

Nothing to write home about, same ol' stuff that you get with any Jason's Deli. Unfortunately it seems like they have difficulty keeping up with bussing tables during peak lunch times; had to wait on a table today, although about ten tables were empty of people (just filled with dirty plates). Tried the spicy tortilla soup today and it was definitely spicy! And I say this as someone who loves a little spice in her life. ;-) Parking is always a PITA. read more

WARNING!!!!! Don't order the chef salad with salmon it's to die for literally, salmon should never smell like TUNA stear clear. Eaten at Jason's 10 plus times and the rest of our food was good but this was mine and it was unacceptable read more

I ordered the manger's special of half the chicken panini sandwich with a side salad. The chicken panini was good; however, it was difficult to eat because the chicken strips kept falling out. The strips were a decent size but every time I bit into the panini, a strip would fall out. I think that if they used a piece of chicken instead of strips, it would've been much easier to eat. The salad bar was clean and fresh. I always enjoy the salad bar with the toppings. They have a cold pasta now in the salad bar that's pesto based and that was good. Of course, I ended my meal with frozen yogurt. read more

Update: I went back today to give it a second chance. Only to see a roach climbing up the wall behind the person that was with me. I seriously don't understand how hard it is to get a good exterminator. I'm sure the health code would not allow y'all to stay in business if they knew read more

Husband and I went for dinner around 6 this past Saturday. Not sure why you guys have stopped providing gloves.......that was the only reason we felt comfortable going to a salad bar. A few salad items were empty and the lady who took our order seemed frustrated that she had to take our order.....I guess the young lady had walked off and didn't tell her. I didn't appreciate her snippyness. I will think about it before we go back to this location. read more

We tried a different location for our sandwich and salad. This one is a good as the others. I did try a new sandwich.. the zucchini grill or something like that. Loved it! Super awesome. Thank you. read more

Very disappointed. On July 12, we ate at Jason's Deli in McKinney, TX. Our orders were wrong but the main issue was the shocking lack of cleanliness. We observed an employee taking leftover chips off the table and put them back in the bag to be served to someone else, we also observed the same employee prepping food with bare unwashed hands right after he scratched his belly (under clothing) and dug around in a pack of cigarettes. Hope that someone affiliated with the company sees this. We alerted the manager on duty and he just said he would throw the chips away. We left our meals sitting on the table. read more

Jason's Deli - Delis Near Me - McKinney, Texas

Updated review June 2nd 2017 - Walked in to pick up online order. Lady at register too busy staring down another customer at the salad bar to be bothered to even acknowledge I was standing right in front of her (this literally went on for several very awkward minutes). Then she sees me and says shes busy and to go to other line. Food was borderline cold even though I was there 10 mins early to pick up order. Shame...Jasons Deli is usually a fave but this location is one I won't visit again. read more

Ordered a piece of cheesecake and they did not bring it. Asked the waitress and she said she would go get it but never did. Got tired of waiting and left. Same thing happened last time. Do not waste your time ordering desert. read more

Good service, clean, nice atmosphere and delicious. The tomato soup is delicious, the pastrami sandwich is really good and comes with a lot of meat. They have a wonderful salad bar and the potato with brisket and cheese is delicious and has a sweet bbq sauce that is very tasty but it is HUGE!! They also have free soft served ice cream cones read more

Jason's Deli - Delis Near Me - McKinney, Texas

I do not like the new pager system. The number system worked just fine .. I like having my food brought to me by the servers. This location is also slow with table cleaning. I observed many tables that needed cleaning during Lunch last Saturday. Still a fan just keep the tables clean and ready for the next guest. read more

Stop by to grasp a quick sandwich for lunch nothing fancy. I picked up the Rachel which is a pastrami, roasted breast turkey, provolone cheese instead of swiss, and light coleslaw. Don't forget the thousand Island dressing on Rye lightly toasted.......yum. Side of baked chips and a drink. read more

I had a wonderful experience with a cashier named Evan! He was super nice, helpful, and courteous while taking my order. Whoever is the manager should know that he did a wonderful job! read more

The catering manger was extra helpful and the staff ensured the food for every meal of our recent weekend event was great! The first time we held something in-person since COVID-19, we wanted to ensure attendees' confidence in their safety. We originally planned only one meal with them. Because of the variety in their menu and the accommodations by the manager we decided to have Jason's handle all three meals. Our attendees were very pleased with every meal! read more

The salad bar is always fresh! This location has never disappointed. They have many options from pasta, baked potato, salads, soups, and sandwiches. Plus don't forget your free ice cream cone on your way out! read more

The water here is really good. It was super refreshing and I always drink way too much and have to pee after. The banana peppers are always a hit (; read more

This place has gone down hill. So dirty and the help are like zombies mulling around, bumping into others. The bus boy was cleaning a table near us and he was throwing the stuff from the table on my sister and I , food and liquid came splashing out of the tray, when my sister called him on it he just acted like he could not understand. He grunted and made stupid faces. Wow Jason's deli used to be so nice. read more

Ordered online on a Tuesday night. They told me food was going to be ready in an hour. Fine. Go there. Food is not ready. Bald Guy in the pick up rude with no urge in helping the costumer. 15 min later food was ready. What's the point in ordering online!!!!...idiots! Not going back again. Need better manager. Fire the bald guy at the pick up line ats Jason's Deli in Mckinney by Central Expwy, with no intentions on serving people.Not visiting this establishment again. read more

Drove 25 minutes to pick up or to go order we placed and had to wait 20 extra minuted beyond the guaranteed time. Came back only to realize our 4th order was missing. Called and asked the manager and was told he was on the phone. Spoke with ray who stated they would send a driver out to deliver the order. It took over an hour to receive the order. Called in the process of waiting to speak with the manager again and was told again he was still on the phone. When the order finally came re received the salad and the lettuce was wet without the dressing. Overall I am highly disappointed in the service and customer satisfaction was not guaranteed. I am still waiting on a call back from the manager. read more

This Jason's Deli may have been the worst I have ever been to. There were too many errors to even give it a second chance. First, they forgot two parts of our order, then their silverware was empty, leading to me having to ask for some. The first set was really nasty and food covered, so I asked for the second which was as nasty as the last. There was food in between the tongs. I finally had enough and went to the restroom with a pair to wash them myself and they didn't have any soap in the bathroom at all. There was toilet paper littering the bathroom floor and it was pretty disgusting. read more

This is a story of unintended consequences for Jason's....I live about 4 miles away and frequently went in for the single serving salad bar....last time in I see an advertisement standing in line that say all I have to do is download the Jason's Deli app on my phone and I can order a dine-in salad bar and skip the line and just show my order where I pick up my salad bowl....well....I gave that a shot today for lunch....but there is no where on the app that allows you to do that....so I called the store and was informed I had to come in and stand in line to purchase a single trip salad bar....very disappointing so I told her I would just delete their app....I drove east on 380 and I see a place called Salata so I pull in....great salad place for an even better value than JD and it's only about 1.5 miles from home...so thanks Jason's Deli for helping me discover your replacement..... read more

I only go to Jason's Deli for their Soups, especially their gumbo. It is delicious. I also like their muffelatta's. They are the best outside of New Orleans. Jason's is my standby place to go to for a quick lunch. read more

I order through door dash & they forgot my salsa & brought me chili instead of Chk noodle soup. The whole reason I ordered was for the soup cause I'm at home sick. Called the restaurant & they didn't care & said there was nothing they could do. At least act like you care... read more

I placed an order for pick up from this location. I've been going to different locations almost my entire life. Their mac and cheese is kraft and is a $1.79 up charge. When I clicked on mac and cheese I was not expecting it to be kraft. If I wanted crappy mac and cheese I would've gone to the store and bought a whole box for 99¢. I always get the 1/4 turkey muffuletta. I have never once had a problem with the amount of meat they put on the muffulettas. But at this location I had to squint and look around for the turkey. There was literally one slice, not joking. The melted cheese hid the whole one slice of turkey. This was very upsetting and if I was dining in I would've asked them to redo it. As another reviewer said, dine in so you can catch all the mistakes and have them fix it. read more

You wouldn't know this was a restaurant chain judging from the food and service. Everything is fresh - nothing comes out of a bag, and the staff is excellent! I challenge you to find better deli sandwiches or salad bar anywhere. read more

It was my first time ever using their Salad I asked Chris how it works and he was very patience and kind to explain it for me!

I order from here very frequently and I just made a phone call to order a TO-GO order and your employee Heather was VERY rude and had a bad attitude on the phone, didn't even tell me my total or how long it was going to be until it was ready? Only said "give me a couple minutes" and then hung up on me.. very very poor customer service. read more

Our family has been here enough over the years to say that the food, atmosphere, and service has always been good to excellent. They have a "healthy" menu which includes plenty of greens and soups. Since we have used them, they do cater and the result has been excellent. read more