I have eaten at two JMS and the food is always great. My wife likes their subs and she is hard to please when it comes to food. Everything is made fresh and the staff is always very helpful. My friends and go the eat at JMS once or twice a week. read more

This is my first time here and they where super Unorganized all over the place .. mixing up orders left and right ..more experienced fellow was Curtis .. Everyone else blaming each other . An oh messy tables . read more

We have always enjoyed Jersey Mike's for our AZ Cardinal's game eats! Excellent sandwiches and very helpful and friendly staff. This special shout-out is to recognize Erica for her extraordinary service and efficiency. I was so impressed to see her take my order, plus all the orders for the other four people in line. She quickly managed to make ten subs at one time by cutting all the bread, meat, cheese, etc., at once to expedite the process.... without writing anything down! All the sandwiches were made perfectly to order and all customers were able to get on their way quickly because of her responsiveness! Keep up the great work Erica and staff!!! I also appreciate the coupons that are sent to our home in mailers. The buy two giant subs and get one free offer is a good value and all three subs are enough to serve our gang who come over to cheer on our Cards! Thank you Jersey Mike's for the yummy subs! I definitely recommend. read more

Gluten Free was the key for us. We have a family member with Celiac that hadnt had a sub in two years. Heard they had GF bread. Our family member was really excited and thrilled to have 'soft' GF bread. Which is almost impossible at home or anywhere. Service was awesome. Price high, but worth it we thought. We get home and stare at two coupons in the mail. Thats the way life works. Just found our new favorite place to have GF food. Thats hard to do. Good job Jersey Mikes. read more

Good food would eat again. Witnessed a customer attempt to buy a gift card and for one reason or another the employee could not get it to load. The employee called a few local stores and also wrote down address of store for the older customer so she could go get it for what I assume is a stocking stuffer. Saw the JM managed also come out apologize and hand the customer a voucher for some future sandwiches. I've seen this manager in action before and he's on top of his game. Store just needs better floors, though. read more

Love this location! But how come when I walk in is the store burning hot and your employees are sweating while making food?! The AC needs to be fixed ASAP! read more

If I could not give a star at all I would .. They have no manners or customer service and tell you that your wrong on your order when I ordered it and was looking at my order right in front of me on the computer . I ordered 3 different types of sandwiches and I paid for 2 of the sandwiches to have extra meat on them . When the sandwiches arrived only 1 sandwich had the extra meat and it wasn't even the sandwich's that I asked for . It was the only sandwich that was not suppose to get the extra meat at all . Then I called to find out why and I had to call them multiple times to get someone to answer the phone and when someone finally did , it was the most disrespectful conversation with the employee I've ever had. I tell him what the issue is and he tells me what would you like me to do about it it a rude way. He is arguing with me about what I ordered and I what I received. He told me that I only had 1 sandwich with extra meat and I said I'm looking at my order right now and it has 2 . I asked to speak with his manager and he told me that they were not there and he was acting manager. I'm sorry but you should get someone who knows how to help customers with issues and not ague with them and tell them they are wrong . I usually give a place 3 chances but not this place , it really sucks that customer service is going out the door . I paid over 50 dollars for these 3 sandwiches , I believe you should get what you pay for , not what they want to give you .. Quit rushing and read the whole order.. Customers pay a lot of money for your product , it's your job to make sure they get everything that they order!!! read more

Ordered a ham and cheese sandwich today and was delighted. The sandwich was delicious and great customer service. Much better than Jimmy Jons, read more

I wish I could give negative star review to this Jersy Mikes. I went inside to get a couple of sandwiches for my family, after waiting 10 Minutes in line I was informed that he had 7 sandwiches in front of me and will take 25 minutes to get to my order.. He also explained that online orders have a higher priority than in store customers. I have eaten at this Jersy Mike's a few times and have 800 Jersy Mike Loyality Points. This Jersy Mikes customer service has been slipping for awhile.. Do not go if you are expecting good service and a quick sandwiche.. Go To Subway, Firehouse, or even Quiznos.. read more

Can I give NO stars? Ordered "cheese, steak and mushrooms with NO onions or peppers and got it all! Not happy and then when we called to let them know it was wrong we got attitude! Will not be going back! read more

Jersey Mike's Subs - Sandwiches Near Me - Glendale, Arizona

This is the third time that the service has been terrible and the last time that I will come here. The first time my family and I came here we came in 45 before closing and the two girls working told us that we could order subs but we had to get them to go because they had to clean up so that they could close exactly at 9 because they were not allowed to have overtime. We really didn't feel like eating in the car so we left. The next time we came my wife ordered a "HOT SUB" and it took 15 min to get it. I asked the girl at the cash register three times during that time about it and every time she answered she had an attitude and said it was coming. Finally someone else asked me what I was waiting on and he informed me that they forgot about it and no one was making it. This time we ordered three sandwiches two were " HOT SUBS" the one that wasn't my wife told the gentleman two times how we wanted it and he decided to make it mikes way instead of how we wanted it. When she told him that it wasn't correct he had a attitude. When we got both of the other subs they were incorrect also. They had to remake the sub for the gentleman that was behind us also because they made his the way they wanted it instead of the way he wanted it. It just seems that nobody at this location knows what they are doing or care about what they are doing. As I'm writing this I just watched another customer get so mad that they just left without there food. Three strikes and I will never return. read more

I was happy to have my usual, very friendly staff! Could have been a bit cleaner, but overall what you would expect for fast food.

Stopped here yesterday to get 3 steak subs. When my son bite into his sandwich 2 black bugs came crawling out to great him he dropped his sandwich and threw it away. I called the store and asked to speak to the manager and first they said he was gone then after telling my story someone came on the line pretending to have a deeper voice and said that must have happened on the way home. If you eat there you know they wrap their sandwiches super tight so there is no way anything on the outside can get in. I think this location needs to be evaluated by the food administration on something because it is very unclean. The manager (pretender) was not even sorry. read more

Just like I remember from my several visit in Jersey passing through on my way to North Carolina many years ago. Fresh fast and delicious!!! read more

Jersey Mike's Subs - Sandwiches Near Me - Glendale, Arizona

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This is the third time we ordered delivery from this store and they just can't seem to ever get it right. This time was the straw that broke the camel's back. We ordered a BLT on white with mayo only. What came was a roll with bacon on it. I called and the manager actually was arguing with me saying that when you order a BLT, you have to be specific what you want on there. REALLY? So, the BL and the T aren't assumed? REALLY? This yahoo better enjoy his career slicing lettuce because that is about all he is qualified to do. Sad. NEVER AGAIN!!! Stay away! read more

Love the #13 Mike's way, went yesterday for my free birthday sub and drink with my Fiance and it was Awesome as usual. Great food and staff! Its a bonus that they always send out coupons too! Highly Recommend! read more

The overall experience was pretty good. I will probably go back - the only downside, in my opinion, is that the prices are rather high for a sandwich shop. I paid $6 for a 5 1/2 inch sandwich (pre-tax). The products used (meats, cheeses, veggies) are very good quality, but still the size of the sandwich didn't seem to match the overall price paid. read more

A few days back we went and picked up 3 subs (I believe 1 was free) for $28 + goodies & Tax. 2 of the 3 sandwiches were fine however the easiest 1 to make of all 3 (turkey with mayo & lettuce) was pathetic,The ends were OK but the middle pieces didn't have enough turkey on it to fill the little plastic cups they give you with the small amount of condiments in them,We have been loyal customers but this sucks.Perhaps the worker behind the counter should not be flirting with A.S.U West students when they come in..This one will cost you a customer (bye bye) and hello homemade where I wont have bread and water. read more

I used to love coming here since I work near by and this was the best sandwich shop in the area (and that's saying a lot, because there are a lot of those on Bell Rd.) Unfortunately I had a bad experience that will keep me from coming back. My manager gave me a gift card for a free regular sub ordered "Mike's Way" and I was super excited to go there for lunch! I checked the card to make sure that it was not expired, and sure enough there was no expiration date on the card, and I checked the fine print as well, awesome! When I went in, the service was fine. The person making the sandwiches was a little rude, but no big deal! I ordered my sandwich and some chips and a drink and when I presented my card at the counter, they said "We don't take these anymore" I was confused because there was nothing stating that on the card, she showed the person making sandwiches who just said "Yeah, we won't accept these." No one could give me a reason why, or offer any explanation. Confused, I just paid full price for my meal. When I went to get my drink, there were no lids and I had to wait 5 minutes for someone to come and refill them. Not normally a big deal, but after all the business that just happened with the card, I was a little irritated. It is a shame because the food is delicious, but due to the way I was treated by the staff, I will stick to Subway :/ read more

This our favorite Jersey Mikes in Phoenix. Always friendly great service. Making our sandwiches to our liking.

Super bomb food I love the number nine the bread and the meat and the bacon all come together so well in my mouth ! Making me want one just thinking about it ! read more

This is the worst experience I've ever had at one of these franchises!!! Barely any food; the smell inside is gagging and smells like possible sewer! Disgusting!!! I'll stay at the Norterra Jersey Mike's! They put a good amount of meat on the sandwich! My husband received maybe a 1/4 cup of tuna on his $9 sub! Seriously they'll be out of business soon! read more

Great food and great service. All of the employees are super cool and very welcoming. The hubs & I are making our way thru the menu, trying all the subs. All the subs are fresh and the meat is cut right when you order it. We have never left unhappy! read more

Any deli shop in AZ that has capicola ham deserves some stars. They have a good selection of sandwiches and chips. Just shows how much Subway is losing it brand when these spots are popping up and you come in and leave very refreshed that there are better options read more

I love this place. Their bread is good. The selection of sandwiches is awesome. I only get the tuna and it's AMAZING. The staff behind the counter always appear chipper and happy to make your sandwich. read more

My family and I had an OUTSTANDING experience at Jersey Mike's. The staffs were beyond A+!! My 19yr Daughter who is pregnant became ill (NOT FROM THE FOOD) but from her issues she's been having. The staff did everything they could to help out and making sure she was okay. They even stayed late to ensure she was okay to leave with us. We have NEVER had such caring staff restaurant before. Now about our subs WOW they were so good blows Subway, Blimpie and the other so called fresh sub places. read more

Checked out this store after reading reviews. Service was slow. Tried a cold sub sandwich which was less than appetizing. Bread tasted stale and was light on toppings & combo meats. Over-priced and lacking in basic ingredients. Also, sandwich was thrown together and looked like it had been made during typhoon season. read more

Good and Bad here... The Giant tuna sandwich is a mess. Hard to hold, mushy, bread can't hold all the stuff. The flavor is there but we needed a plate and fork after the first bite. I do like the Italian (#13 I think), lots 'o meat and I like it "Mike's way". Very yum and enough for 2 meals. Use coupons when you can, this is a tad pricey! read more

I went in for a late lunch at around 2:35 and met some incredibly genuine employees. The two girls were extremely easy to talk to and helpful at helping decide what to eat. Keep these two :) read more

Nice staff. Lousy sandwich. My first sandwich turned out to be a bad idea. I tried the pastramy but couldnt eat it due to the horrible 1000 island sauce on it. Its just terrible with the sweetness of that sauce. They put it on both pieces of bread so I couldnt even eat half. I might try something else but one of these is enough for me. read more

My sandwich was great, the ladies behind the counter were full of energy and contagious happiness.

Jersey Mike's is probably the closest you will get in AZ to a hero from back east. We just do not have good bread or deli sandwiches/heroes here. It used to be at Hero Hut in downtown Phoenix but they went out of business this year. Besides Cassella's in Scottsdale this is the best I have found so far living here for 30 plus years. read more

I love Jersey Mikes! I usually get the Italian sub, and it's amazing! I also got the Philly Cheesesteak and it was the sooooo good! They are friendly whenever I go in. I do think it's a little pricey, but way better quality than Subway. read more

Tried this place for the first time today, and all I can say is this place is really good. The staff there was amazing and so friendly. The service was so fast and prompt I will definitely be going back great job guys read more

First visit. We had Jersey Mikes Famous Philly and the Original Italian. Very impressed. Be sure to get your free cookie if it's your first visit. Free cookie for "rookies." We'll go back again! read more

#7 Turkey and Prov forever! Love that sandwich, and of course, Mikes Way. Kills any other franchise sandwich.

We love Jersey Mike's everyone is so nice and the food is delicious! We eat here a lot and have always had the best service. We've been at all different times of days and have had different people help us and each time they take great care of us. read more

Okay so I love tuna sandwiches but I'm realllly picky about them. I personally think Jimmy Johns, Good Cents & even Firehouse subs tuna is gross. I'm not a fan of sweet tasting tuna. I do like Subways but only if it's super fresh & I'll only get it from one location. Anywho, I was in the mood for a good tuna sub & figured I'd give Jersey Mike's a shot. .. it is SOOOOO GOOD !!! You can tell it's fresh, it doesn't have a smelly, fishy scent. It's not sweet tasting. Not too little or too much mayo. The textures perfect, it has bits of celery in it so it has a good crunch. Also should mention I got it how it comes, "Mike's way" . Was a lil skeptical of the red wine vinegar part but it complements amazingly. The bread is perfect too, soft but not tooo squishy & it's fresh. read more

Took the manager a minute to take my order....it wasn't really busy at all. 1st sub I tried to order was out. Mgr took my order of 3 subs...then passed it off to another worker without explaining details which resulted in 2 of my 3 subs being prepared incorrectly. Seemed mgr was having a tough time getting his staff to work together. Like I said it wasn't that busy but staff was having trouble getting it together. Would try this location again but was not impressed by any means. read more

I have been coming to this location since it opened. I was really happy with the food, service and cleanliness of the restaurant until recently. Today was especially disappointing. The service was extremely slow, had to wait a pretty long time just to order. Unfortunately there was no place to sit so we had to get our food to go. When we got home and unwrapped our Chicken Cheese Steak it was raw, cold and the onions were raw. I had to cook my sandwich myself. read more