We ordered a small and they gave us s large The employee was not happy about charging for small so the manager approve it Keep in mind I was happy to receive a small one if they wanted to change it Either way 10 min later the manager brought us an extra sandwich which was meatball and I thought this was an appreciation for their mistake. Five minutes later one of the employees came up and said sorry this was a mistake and took the meatball sandwich back which I was totally OK with but I watch them take it back open the sandwich took the meatballs out made another sandwich for a to go order Well this particular sandwich was safe to eat because we didn't even open it but what if I did and And took a bit this is a concern read more

This new Jersey Mikes replaces the old Quiznobodyatethereanyhow's. Nothing against Quiznos. I like their menu and items just fine, but man were they depressing and the quality suffered at the end. There is Jersey Mike's on Von Karman that most people use, but that parking lot is even worse than this. This is much nicer in terms of venue. Good Better Best. The Jersey Shore favorite is just that. It's not really, but anything with Cappacuolo is good. Better yet is the Super Sub which add's prosciutto to the Jersey Shore Favorite. The Best is the Original Italian adding salami and pepperoni to the Super Sub. Whether you get it Mike's Way or not you'll love the fresh cut ingredients before the saucing and the bread is good too. The regular is filling and the Giant is what every little boy dreams of. A large sub that will leave no man feeling hungry, probably more in pain from eating too much, or even trying. Not really the cold subs are less dense than the hotties. My favorite philly cheesesteak place is owned and run by Philadelphians, all of them, even the cooks. Philly everything on the wall, it's a little ridiculous. I love them for their authenticity, but Jersey Mike's original, Chipotle and Big Kahuna might be the best franchised national cheesesteak. Gooey, cheesey, meaty, tender. It's in my top 10, maybe even top 5 and for that alone considering what's ahead of them is 3 stars alone. I do not recommend doing this. I am on Lipitor, jk, but the way I eat I'll probably need it one day. Get the Big Kahuna and add the meats from the Original Italian underneath. I know. Don't judge me. It's pricier than most, but also more filling. The service needs some work, but they are new. read more

Two people ordered BOTH were wrong. I order a HOT #9 and even though it did look like it came from the grill it was not even warm still chilled.. my coworker ordered a.mini a d got s medium. She didn't know any better as it was her maiden voyage to Jersey Mike's. Of course they charged here for a medium the other half went to the trash. There were 4 workers, 3 busting their ass and one who didn't seem to give a crap about anything going on and working at 1/2 speed. read more

Do not go here if you want good service or expect your sandwich to be made in a professional manner. I'm a fan of Jersey Mike's and have had it many times. I love sandwiches in general. The visit to this store was my first and last. I ordered a regular #8 like I always do. The first prep employee threw the meat on to the sub hastily. The second sandwich prep employee asked if I would like it Mike's Way and I said yes with very easy vinegar. She drenched the sandwich in both oil and vinegar. Again, I've been to Jersey Mike's many times, I know what their standard oil and vinegar looks like. By the time they wrapped up my sandwich it was soaked and mushy with half the meat being wrapped up on the outside of the bread. It was literally falling apart. I should also mention the employees looked like they could care less that they were there. They looked dejected and unmotivated. This is usually due to poor management/hiring practices. $8.79 for a sandwich, almost $9. $9 wasted. Gave it two stars instead of one, because if anything else, they were fast. read more

Nice clean location, and helpful staff. Have been here several times, and the subs are always fresh. It's nice to see the meat being sliced right before your eyes. Only negative was one time they ran out of water cups. Most recently, put in a to go order, and it was on time and accurate. The original Italian Mike's Way is our favorite sandwich right now. The giant size is clearly the best value, and is plenty for two people to share. read more

DO NOT EAT AT THIS JERSEY MIKES !!! Went here at 7pm on Friday March 23rd and the radio was so loud that I had to ask him to turn down the radio as he could not hear me to talk my order and he did but was still loud. I asked him how come the radio isn't that loud at lunch time and he said because we can't hear the customer ugh yah think. I was then told ever excuse as to why they were out of the rosemary bread and he said to me "YOU'RE NOT GOT TO SUFFER, IT'S ONLY BREAD" and still have not heard back from the owner regarding these issues. There is a reason for only 3 stars at this location. VERY RUDE and Unprofessional Employee. He needs a college degree in customer service because he has no professional customer service skills You want great tasting fresh food and professional employees. I recommend the other food resturants in the same food court. I have had much better food and service at these other eateries in the same food court area and they actually really care about their customers The complained about my review to yelp as I suggested a better Jersey Mikes with a location, so yelp removed it yet Not one person from management to the owner has bothered to fix this issue. Corporate called back but it's a franchise and this franchise gives a bad name to all Jersey Mikes. 1 Star only because the building was standing. read more

I stopped in for a quick sandwich great friendly staff clean restaurant great hot chicken cheese steak off the grill delicious and the friendly atmosphere with the nice little Barry White music playing in the background enjoying my time. Stop down here and get a great sandwich read more

Jersey Mike's Subs - Sandwiches Near Me - Irvine, California

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Just ate lunch, and good Sandwiches and similar to other Jersey Mike Ingredients. The amount of toppings are minimal. If you're looking for a good amount of toppings similar to other Jersey Mike's this isn't your store! read more

Jersey Mike's Subs - Minimal bacon slices! Ouch! - Sandwiches Near Me - Irvine, California

Jersey Mike's simply blows the doors off all the other sub shops around! They are my hands down, head and shoulders favorite :-) This location not only makes the same wonderful subs that I've gotten at the other locations I've been to, but the staff is friendly, fast and efficient. Highly recommended!!! read more

The black gentleman making sandwiches was wearing his mask around his chin with his mouth and nose completely exposed. I watched as he touched his face while making other people's sandwiches several times before i left. He was doing this while in front of at least 5 other employees talking and laughing with them and no one said anything. No thanks read more

Super awesome experience every time. I went in on October 15 for lunch. I think the guys name was Brent, super nice guy I can't count the times he said thank you. Systems went down while I was in there and he handled it so well. I definitely will be back thank you team! read more

Jersey Mike's takes advantage of their location to generate a lot of lunchtime business. Unfortunately, those of us that work nearby have very few other options. After I eat at Chipotle for the 4th time in a week, I just have to get something else. Sometimes I come to Jersey Mike's, and I always feel ripped off. Their meat is terrible, the meat-slicer is such a gimmick - it's slicing off peices from a compressed turkey paste log. What is the point of slicing it in front of you? It's already completely processed and no different than regular deli meat. Might as well just score the meat-log and tear off peices like it's a loaf of bread. At the end of the day, the food isn't terrible, but it's so ridiculously overpriced. Coming up on $10 for a regular sub without chips/drink is such an awful deal for some slices of meat paste and sprinkles of lettuce. They don't even have close to the veggie options other sandwich places give. Having fewer ingredients and processed meat should mean the cost of business is low and the savings should be passed to the customer. But they aren't! It's the most expensive mediocre sandwich shop I've ever been to. Honestly I'd even prefer a Subway. read more

Honestly this Jersey Mike's has great leadership and it seems to always be striving and looking for better ways to improve their business. Will return in the future! read more

Had my sandwiches made like I never had before amazing and fresh. The man making my sandwiches Francisco was so damn sexy to top it off. very clean store as always even tho id do some dirty things to Francisco if he'd let me. read more

Not dependable. Horrible experience. Ordered giant subs for a school event for non profit. Needed the sandwiches to be sliced in a specific manner. They agreed and promised to have the sandwiches prepared and ready. We got there and they did not cut and wrap as promised. The answer was we they were busy. Sorry but I can assure you I will not come back and will tell others to go to another shop. The experience left me stressed and needed to scramble to have it wrapped. Not what I scheduled for and not what I have time for. They should be shamed for promising and not delivering. The saying do what you say and say what you do should be reviewed by the staff. read more

I like Jersey Mikes, hence the two stars actually given, but DO NOT recommend their Grilled Veggie wrap. It's $9 for wrapped up lettuce with a sprinkle of peppers & tomatoes and a splash of ranch. This should cost $3. Actually, they just shouldn't bother with it at all. Boo this wrap! read more

Jersey Mike's Subs - Sandwiches Near Me - Irvine, California

I had the tuna sub. It was okay. I'm thinking tuna fish is not their forte but they try. The toppings gave it the extra umph and made it special. I love their free birthday subs. The line was not that long but kind of a long process. I'm assuming the customization of each sub adds to the time to get through the line. All in all an okay experience. I'm sure their other subs are much better and actually I have had their other subs and they are very good - a bit pricey but good. read more

Ordered food to be delivered and they forgot a sandwich . Called and they realized they forgot however nothing they can do . Horrible

This jersey mikes is located in the plaza with the Starbucks and T-Mobile. The service here is really good and it does get busy during lunch. I like the original Italian and also the roast beef. read more

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GRAND OPENING They are crazy crazy busy all the time due to the grand opening promotions. The line is always out the door and you are going to be battling people with bat size club sandwiches. They are in the corner where Quiznos use to be. SERVICE I have to mention the service before the sandwiches. They are so incredibly nice here. We knew the crowds would be insane so we ordered by phone. It was still hectic when we went to pick up, and the order was messed up with others...but they were so helpful and willing to fix things that I was not even annoyed for a second. For being open 2 days, I'd say it's a good start. MIKE'S WAY You should get ALL the sandwiches Mike's Way. The oregano is my favorite ingredient. TURKEY PROVOLONE Great sandwich. The meat and cheese are simple, fresh, and delicious. Everything is made to order so you can customize as you like. I like mine on white bread bread, made Mike's Way with honey mustard. read more

Food is standard MANAGER IS AMAZINGLY RUDE. Was there just a few moments ago, picking up some food for lunch. I had a heated sandwich, so the the big guy in the back took my order and gave me a ticket. After a few moments, he comes out with the sandwich and says to me 'Don't Walk out with this, I'm keeping my eyes on you' WHAT THE HECK? To say that to a customer, especially in front a group of people? Are you serious? Did you really think I would steal you pitiful 7 dollar sandwich. I've never had such a horrible experience as I did today. This is ridiculous. The guy there needs to go back to pushing carts and selling sandwiches on the street because clearly he has no idea on how to run an actual restaurant and what the concept of CUSTOMER SERVICE is. Great job in making me feel like a good customer and a repeat visitor. HA! I WILL NOT BE COMING BACK AND I ENCOURAGE OTHERS TO ALSO NOT GO TO THIS LOCATION. There are plenty of other locations in the area. read more

What an uncomfortable experience.... Guy making the sandwiches was helping the person in front of me. Asks him if he wants bacon... Then he says we have to ask incase you're Muslim....... The guy brushes it off... And says something like "no I'm not Muslim I'm Catholic" then the guy says something along the lines of "non practicing Catholic Muslim right?" All I know is... He should of never even brought up religion... That's completely disrespectful and unbelievable.... I was in complete shock... Everyone was so uncomfortable by his joke... This is by far the worst experience I've ever had at a Jersey Mikes..... read more

If I could give this venue 0 stars I would. Food is average not great. My issue is with the staff. I went there on 04/22/2015 at 3:10pm. My 4 year old needed to use the restroom. He went into the single user men's restroom by himself as the door was unlocked. 30 seconds or so later a man walks out of the same restroom. I was shocked. He tells me the lock on the door is broken. He walks to the counter and tells the manager on duty the lock is broken. She responded to him, oh its been broken for about a year." And then giggled. He was just walked in on using a private restroom. He left. My son comes out and we go back to our seats. A few minutes go by and I begin to steam. It is okay the lock is broken. I would never let my young son go into a restroom alone. Thank goodness that nothing happened to my son. We had a long talk about safety in those situations later that night. As I got more upset about the event. I asked the manager for her manager's contact information and explained why. She refused to give me any info, not even a name or email. She said the best she could do is tell me to call corporate. I've called twice and have yet to get a live person. I left two messages. How many other patrons have been violated being walked in on at this place, the locks been broken for a year! Also there is no sign on the door saying the lock is broken. Also if there was one on the inside, my son cannot read. read more

The Quiznos that preceded this place was one of my least favorite eateries of all time (you can still find the review on Yelp if you look)... so Jersey Mike's could only be an improvement. Generally speaking, when I want a quality sandwich I go to Harry's Deli a short walk around the circle (or Specialty's if I'm craving a Caprese and feeling up to the miserable parking)... but after Harry's recent fire, I've been left to get my sandwich fix elsewhere. I'll say this... Jersey Mike's definitely does some sandwiches better than others. In fact, my assessment with their various offerings ranges the gamut from jubilant to disgust and regret. The sandwiches I've tried so far are: The Original Italian, the Tuna, the Philly, the Big Kahuna, and the Meatball. The ITALIAN is pretty damn good... which I credit to the laudable quality of their ingredients. The tomato is sweet and ripe and red where filth-slingers like Subway would give you a bitter, green disc of soggy, rotten tomato. And ordering it "Mike's Way" really does make all the difference... the herbs really make the sandwich. The TUNA is decent. As far as Tuna offerings in the area go, this is among the best... but a truly amazing Tuna sandwich is an easy thing to make at home (especially with a little fresh bread from Black Market Bakery), and this one pales in comparison to my own (the secret, beside quality bread, is homemade mayo and just a pinch of curry powder/garam masala). Now the CHEESESTEAK... that is absolutely delicious. It's a hot, gooey, cheesy, generous gut-bomb of awesomeness. And by that token, so is the BIG KAHUNA... which is Jersey Mike's original cheesesteak with double cheese, mushrooms, and jalapeños. The Big Kahuna is by far one of the best cheesesteaks I've ever had (I don't say that lightly). So far, this sounds like a four-star review... so where's the other star? Well, let me tell you about that MEATBALL Sandwich... It's awful. Really, really awful. Jersey Mike's has great bread, great cheese, and their marinara sauce is even good... but those meatballs taste like the cheap, nasty bottom-of-the-barrel cafeteria food. They're worse than Subway... they're worse than IKEA... don't order it. So let's recap: Quality ingredients. Great bread. Passable tuna. Order and revel in any of the outstanding cheesesteaks (especially the Big Kahuna), but AVOID THE MEATBALL AT ALL COSTS. read more

I came here the other day with a friend of mine around noon. It was packed with business people from the surrounding area and the line was out the door. Luckily, it moved at a reasonable pace and I got to order in about 10 minutes or so. I ordered a gigantic philly cheese sandwich for about $13 and a soda. Total was just under $16. The sub was HUGE and I finished about half for lunch, and then the rest for dinner. They made it after I ordered it so it was steaming hot while I was eating it and it was delicious! I opted for the regular white bread which had a nice soft texture. Someone once told me that its the bread that makes the sandwich. I don't necessarily agree but their bread was decent. Anyway, this is one of the better subs I've had. It tasted great, was made fresh, and had generous portions. I'd go here over subway or quizno's any day. read more

We've been to this Jersey Mike's (JM) a couple times now. Dont get me wrong, we love JM! Our favorite is the Original Italian (#13)! The 3 stars is strictly for the taste... The -2 stars is for the service. We were in a rush on a Friday night and just wanted something fast. Knowing that the hot sandwiches usually take a while, we elected to get a couple of cold sandwiches. There was 1 person in front of us...and the worker was helping someone check out. it took him 5+ minutes just to help the guy in front! And then another 5 minutes to help us! If i knew it was going to take 10+ minutes just to place our order, we wouldve gone somewhere else! And on top of that, we asked to cut our sandwich into 5. First 1 got cut into 4s...and then we reminded him again. Second sandwich was cut so unevenly, the fifth "piece" was literally a bite! I am usually a pretty patient person, but it was just too slow and the service was just subpar (very unJM like!). If we go back to a JM, it will likely not be this one. read more

I like jersey mike.Never any problems I want staff to be aware of food safety practices. After the lunch day part today, one of the staff was wiping down the prep area including the sandwich board and the drop area beneath the ingredient trays. But sandwiches were being made just then. Please don't use the same rag to wipe counters and environmental surfaces and then move to food prep surfaces and ingredient trays. Never ever again let me see you drag the edge of that rag through the sliced onions. Aesthetically gross and you'll make people sick. The nonskid mat under the plastic sandwich board is covered most of the day and likely moist all day. That is not a food-safe surface. Don't wipe that area with the same rag that you use to wipe the sandwich board. Don't touch the cash register with gloved hands. Gloves are to protect the customer not the register In fact, don't make sandwiches while they are doing wipedown. Fortunately the guy making my sandwich picked mine up through all this and assembled it in his gloved hands and on a fresh paper. Thank God he had the presence of mind to realize what this other person was doing and what was going on in my mind Clean from sensitive areas (i.e., food prep) to less-sensitive (i.e., drops and counters). Never go the other direction. Change rags for different areas. Use a clean rag for food prep only. Clean means new and fresh, not wet and who knows what. read more

I went to this place to grab my sandwich yesterday. I was waiting for so long and was about to order. All of sudden, the guy started to make someone else' sandwiches like 10. I was just doing nothing but to watch. I was so upset because I did mot have time to wait. I complinat to the manager but he said he had to make to on time for online orders. What about my time???? I left the store and the manager laughed at me saying "you need to see a doctor". Please do not go to this store and visit other location. read more

This is by far the worst experience I've ever had with Jersey Mikes. We ordered food for our drivers this weekend. When I got to work Monday I was told the sandwiches did not have the dressing on it, minimal meat or lettuce. When I called to discuss this experience with the manager Juave all he could say is we should have called Sunday. Had I been at work on Sunday I would have. He was completely rude and defensive. He said we got what we ordered. Our company will never order from here again. read more

Wow, figured it was just a bad day for the staff until I saw a guy complain to the manager and now other Yelp comments. The shop is small and short staffed, line long. The line will get shorter with poor service attitude, too bad because the food is pretty good. Been to the Laguna Hills shop, that crew was on point, manager must know his stuff. Two stars for the sand which. read more

I eat at this location approximately 3 times a week as it's very close to work and I love the tuna sandwich. That being said, if you're a fan of the tuna, I would recommend calling ahead and making sure they have some prepped because in the last 6 months, there's been 5 separate occasions where I'll get there and they are all out. One of those days was Good Friday, a day you would think they would have extra tuna prepped. Mackenzie, the GM has been kind enough to send free sandwich coupons, but it's very disappointing to have your mind set on lunch and be forced to either go elsewhere or order a sandwich you don't like as much and still pay the same price. read more

Super friendly and helpful staff. Sandwiches are on par with Subway, but I'm not sure why it's so widely raved about. It's good, not great. I got the Classic Mikes' sandwich and enjoyed my meal but it was smaller than a footlong Subway for the same price. Apples to apples, I'd choose Subway since you get more bang for your buck. But quality goes to Jersey Mikes. read more

I recently discovered Jersey Mikes and I must say it is fantastic! I have yet to find a sand which here that I do not like! They slice your meats and cheeses as you order so they are fresher then your Quiznos and Subway. They also hand slice their veggies too! They are on the upper end of my lunch budget but I do enjoy their quality and freshness so I am willing to bump the budget for them. read more

Love this place! My boyfriend & I work nearby and visit this Jersey Mikes almost 3x a week for lunch. We either order the #7 or #43 which are always so delicious & fresh! They can get pretty busy during lunchtime but they work efficiently and always get the orders right. Shoutout to Ashley, the manager, who is always smiling and friendly. read more

A jersey mike regular and always look forward to every mouth watering bite of my delicious jersey mikes sandwich but this experience was horrific to say the least. The sandwich was dry and stale and I will be scared for the rest of my adolescent life and fearful for my health. Not to mention, all the soda was flat and we literally tried each and every single one so we had to resort to water to wash out the terrible taste in our mouths. To my surprise, even the water tasted like it came from a local pond or my ex girlfriend. Next time, I know starving would be a better alternative. My stomach will never be the same - thank you jersey mikes of irvine. You have scarred me for life! Even my pet turtle wouldn't eat the remains of my dry meat. read more

Incredibly slow service. The crew should definitely be drug tested, because they are always out of it. This Jersey Mike's used to be really good, not sure what happened. Save your time and money and go to Mediterrania Grill or Poke Dot. Much better service at these places. read more

This brach just opened last week. Crazy long lines due to $1 subs offer. Anyways, to be honest, the taste is comparable to Quiznos or Subway. Regardless of anything they put in it. I can't find a distinct taste that separate them from other chains selling subs. The branch is definitely clean. Table and chairs can be quite limited during lunch break. After those hours, you can play musical chair and sit anywhere you like. Price is comparable to Subway or Quiznos read more

Had the most amazing steak sub at the opening today. Super fresh ingredients and bold flavors. Will definitely be going back.. Probably tomorrow :) so glad this is so close now! read more

Jersey Mike's Subs - Grand opening of the new Jersey Mikes in Irvine! This place was packed!! Sooo good! - Sandwiches Near Me - Irvine, California

So my family likes to frequent Jersey MIkes, and boy were we excited when one opened up in our neighborhood! Super convenient and close by - woo hoo! Unfortunately, it seems like this establishment doesn't value the art of listening and following instructions, or upholding standards of service. Of the number of times we've visited this location (let's say upwards of 15 to 20 times since they opened ), the number of times our orders have been messed up, made wrong, and have even been something completely different than what we originally ordered is ridiculous. How ridiculous? Of those 15 to 20 times, I can count perhaps two (yes TWO) times we got what we ordered. I mean, how many times can you say "I HATE bell peppers. I just hate them. Don't put them on my sandwich. I can't eat them." ? Makes me wonder what would happen if I'd said I was allergic. To their credit they'll always replace a sandwich that's been prepared wrong. and we've given them plenty of chances to do that with our repeat visits. However, I have yet to hear the manager take responsibility for the problems. Yes, I'd like to hear that you're going to talk to your employee about it besides just telling me you'll replace my sandwich for free. Then again, it's entirely possible that the reason Mr. Manager hasn't copped to it is because he doesn't plan on changing a thing. We are done. Unless you are willing to stand at the counter watching every single tiny step the person making your sandwich takes, AND then take your sandwich apart before leaving JUST to make sure - just go somewhere else. This place is not where you want to get a quick lunch if you don't have time to take your sandwich back before your break is up. Go somewhere else. read more

Love Jersey Mike's