Watch your belongings, there are sticky fingers at this location. Makes me wonder if my registration information was borrowed too? I suggest removing belongings or just try another location. Too bad one employee chose to steal which will effect business for the others. Trust me, I know what was there before I entered the waiting room. read more

Very disappointed. I've been coming to this location for years without any trouble until 10/06/2017. I went in with a dieing battery, which they were able to replace. I was then told, that they tested my alternator and it failed and that it needed to be replaced asap. They said they could do it the following day for approximately $660.00. After stressing about this for a few days, I took the car to the Toyota dealer to test my electrical system. Guess what, the alternator was fine and did not need replacing. I missed work, my gf missed work and I'm out the money I paid the Toyota dealer to test my car. This is not a shop currently running an honest business in my opinion. read more

Received a 15% off with check-in offer today, which helped take the sting off of the price of a full synthetic oil change & tire rotation. When the mechanic showed me my dirty air filter, he recognized I often come here for service and knocked some more off of the price of that filter. That was nice because I usually decline and then go to Pep Boys, pick up the same filter and change it myself. read more

I always come here and they guys are real gentlemen. They get my door. They speak very politely and the waiting area is clean. While you wait, watch TV or enjoy free WiFi. Brew yourself a free fresh cup of coffee using their Keurig machine. I've never felt pressured to buy extra services. Sometimes they say I need something else, sometimes they don't. I recommend this location. read more

I would definitely come back here for an oil change. Although it wasn't the cheapest oil change i've ever gotten, (I paid about $26 with a coupon) the service was great, efficient and they didn't try to sell me on additional things I didn't actually need. They also topped off all of my fluids and even vacuumed my car too. read more

Incredibly fast service!! I was in and out within 15mins; the guys that assisted me were super friendly and super helpful!! Annnnnnnd did I mention that they have a keurig complete with Starbucks coffee!! I actually enjoyed getting my oil changed at this place, as crazy as that sounds lol read more

Everything went smoothly! I only had to wait about 5 to 10 minutes as the bays were nearly empty. Free wifi in the waiting area. Staff was friendly and helpful. Will be back if I'm in the area. read more

Came in first time for an oil change and Edgar helped us, he was friendly && didn't get annoyed for the questions I asked, my car was done within 30 minutes (: read more

Good service, fast, accepted coupon and did everything they advertise. I would go back again.

Best oil change experience i've ever had! Def coming back! Every employee was super friendly and if you ask me, they go above and beyond. Went in for an oil change, wasn't expecting a full car report, vacuumed my car floors, washed my windows. I mean, i just went in for an oil change, and they were just amazing! Thanks to Geo, Erick, German and the guys behind the scenes underground and anyone I forgot to mention (which I know I did. I couldnt memorize all the fellas names). God bless read more

I was about to hit the I-5 to drive from Irvine to NorCal on a Sunday afternoon when a part on the bottom of my car came loose and began dragging on the road. It was a relief to see this location nearby to where I was; I got there and one of the guys was able to immediately take a look. Thankfully, the issue I was having had an easy fix, which they completed for me free of charge. The entire process took less than 20 minutes. Overall, I really appreciated the politeness and efficiency of the employees here. Great service - definitely recommend! read more

These guys were amazing! I decided on a last minute oil change during my lunch break and went to this location. My past experiences with Jiffy Lubes have been terrible, consisting of trying to sell me extra products or services to my car with absolutely no educated response as to why my car needed it. BUT! This place the guy(wish I remembered his name) simply educated me on what my car needed and why, made up an estimate and went over the list with me. When I told him I was tight on money, he went back to his computer, scrounged up coupons for me, and we both decided what was most necessary for me at the time. Did not feel like I was being taken advantage of, and did not feel like I was being hounded by a car salesman. I will definitely return to this location! read more

Absolutely the best oil change service I've ever experienced, guys here are very considerate, polite, efficient, very professional. And complimentary Starbucks coffee on the house! We salute you Jiffy Lube! read more

I came in this morning and was in and out in about ten minutes! I was helped by Marcos, Danny and Nathan and they were all so kind and helpful! I often feel a little patronized at auto maintenance type places being a young woman, but not here. These guys were so respectful and cool. I will absolutely return. read more

Fast friendly service. I usually do my own oil changes but a few out of town weekend trips in a row put me over on mileage.

haven't used yelp in awhile, but signed up a new account because I just had to give these guys a thumbs up. it was my 5th visit. awesome mechanics & service here! manager michael kept everything in check. got my signature jiffy service (oil change, vacuum, fluid topping, etc) & my old headlights restored no hassle. awesome deal for such hard work on my scion. the gentleman who restored my headlights did an awesome job. i modify track cars and i know when things go smoothly. thanks guys! see u all again! read more

Extremely friendly crew, nice and near facility, quick response and turn around with in 20 minutes i was done. hardly waited. Very accommodative read more

WORST CUSTOMER SERVICE EVER IN THE MOST INHUMANE WAY!!!! I would rate it a 0 rating if it was available. I went in today to top up or oil change after work. The manager told me it is already over 5000 miles and is due for oil change. I then agreed to have it done esp after he said I will get $15:00 off (coupon online). So I waited while my car being done. After it was done, I got up to pay only to realize that I forgot my wallet in the office. I panicked!! Then I was relieved when I found a check book in my purse. I proceeded to pay with it but was told I can't because I need my driver's license. I explained to the man and told him I forgot my purse in the office. He then said let me ask and called JULIUS BRINKS. . I then explained to this man that I just found out that I left my wallet in the office but I have a check book, can I pay using it?. He told me that he can't accept a check payment without a CA state driver's license. I told him I know but there is no way I can get my wallet but I have my work ID for now. He just said NO!!! He then goes to give me a lecture that I cannot drive a car without a driver's license. I told him I always do!!! He told me to go to an ATM that's near to get money. I told him I can't because I don't have my wallet!! He told me he will not release my car. I pleaded with him and told him I don't have anyone to call and have a child in high school. I have changed my oil and done other services at Jiffy Lube and told him that I always paid for the service. I said I will provide my license # immediately I get it tomorrow. He refused. I asked for a manager and he told me that he already left and now he is the one making all the decisions!! This man did not even give a damn!! I was almost in tears. For $81.00, my car was not going to be released to me and I had a check to pay. I have never been treated like this. He treated me like I purposely did not want to pay for the oil change!! This man is the WORST CUSTOMER SERVICE and INHUMANE person I have ever met. This kind of person should never work in an establishment that provides services to people. I will never go to Jiffy Lube ever again!!!! read more

Fast service, clean and stocked customer lounge. Caesar was very nice and let me know what was suggested for my car beyond the oil change, but did not pressure me to do it right then. Ill be back for sure! read more

Girls DO NOT COME HERE! this place is such a rip off, I came just to get a oil change and they charged me $60 for that and another $100 in air filters. This place takes advantages of girls and I DO NOT like that at all!! read more

This place is like the Gucci of oil changes they really deliver on a luxury oil changes with their Starbucks coffee and excellent customer service I was helped out by Marcos, he made things easy and explained things clearly and the rest of the crew was also friendly...definitely have earned my business from now on. read more

Came in on a slow day and these guys treated my '99 Camry like a Maserati. Saw them vacuuming and cleaning my windows during my oil change. Cesar pointed out some problems they found during the inspection and an estimate of each. Not pushy. Brenda rang me up, honored the coupon and I was out in less than 15 min. Get at 'em read more

I paid for a Signature Service Jiffy Lube and noticed when I left that the tire pressure hadn't been topped off even though they had written 36 PSI on my paperwork. I double checked all the tires, and they were at 32. Additionally, the floors hadn't been vacuumed as promised. You definitely don't want anyone dealing with your car to be cutting corners. I received a refund for the service and will not be going back. read more

Worst Jiffy Lube location. Do NOT come to this location. They will try to up sell you every time. There is nothing wrong with "up selling" if they tell you the value that you are getting. Not when they force you to buy something that you need. Be aware, for 99% of the cars you can use the regular oil change, no need to pay the extra $50 for synthetic oil. I dislike people that lacks integrity. Angel the Area Manager is supposed to be calling me within 24 hours. We will see. In the meantime, let's teach the Jiffy Lube mechanics to work with integrity. #dontforcecustomers read more

I'm very satisfied with their service for an oil change! They are extremely fast and friendly, and they thoroughly explained the many services they provide along with the change. I got what I needed and will be going back for my next oil change. read more

I've coming here since it opened about 20 yrs ago and up until now I'd given a 3.5 maybe 4. Yesterday I got a normal service to my Subaru. This morning there's over a pint of oil on my garage floor. I then looked at the receipt and there's a note "drain plug stripped on arrival, applied silicone". So the interesting thing is no one told me and... I can basically prove via mileage against service records that the only place that's serviced my car in over 3 years (that's approximately 15 times) was this Jiffy Lube. I'm there now on a Sunday night and the basic story is there's a guy in tomorrow that might be able to fix it. So we're going to put some more silicon on, top it off, and then I'll drive home and put a catch pan under, hoping there's enough oil left to get back.... we'll see. read more

Very slow service even though nobody was there when I arrived. Manager sat in the office playing on his cell phone while I was waiting way too long. Then when my vehicle was delivered there's elbow smudges all over the windshield. read more

I wish I would have read the Yelp reviews before going to Jiffy Lube. I was in desperate need of an oil change. I expected to only pay 30$ for an oil change however when I got there they told me my car needed the Synthetic oil. 75.99$. I knew they would try and up-sell me on everything else which they did. I told them I only had money for the oil change. I went to a friends house after the oil change and a few hours later I left and noticed three big puddles of oil on their driveway!!! I immediately called Jiffy and they said to come back in. Ugh... Inconvenient. I was worried about my car. They told me that even though they clean and rinse it twice that sometimes oil leaks and that there was nothing wrong with the car. I then asked them what I can do to clean up my friends driveway. After looking at with me with a blank stare, he said he would be right back and gave me a bottle of some liquid to take back with me. Im not happy with their sloppy service and their crooked up-sell tactics. I don't trust Jiffy Lube and I will NEVER be back to one of these places. Your car doesn't deserve these incompetent, shady morons. read more

This Jiffy Lube store does sloppy work. Went in for an oil change and other needed maintenance. Got up-sold a radiator flush and ended up dropping over $400 on my visit. First time I walked to the passenger side of the car, I saw the greasy hand prints and streaks of grease all down my fender of my white car. Upon further inspection I found a wet rag stuck to my spoiler. If their lack of cleanliness reflects the quality of the rest of their work, be very weary of getting work done at this Jiffy Lube. Find somewhere else than this place! read more

I've only been to this Jiffy Lube twice, but both times the guys were professional, helpful and efficient. I knew what I wanted done and asked for it. They did suggest a cabin air filter, but they brought the old one to me so I could tell it really did need replacing; I passed and said I will buy one on my own, no argument or attitude from the mechanic. The car was clean, service was fast, they honored an expired coupon, no problems. Unless something really out of line happens, I'll continue to service my car at this location. read more

VERY BAD SERVICE. Employees forgot to turn off the "change oil" light and when I called to let them know they were rude and unapologetic. I had to bring my car back and wait thirty minutes for them to correct there error and they were once again unapologetic about their mistake and that it cost ME time and gas $ to correct it. DO NOT give them your business! You deserve better! read more

It was my first time at this location, but definitely won't be my last. Very friendly and hard working technicians. They showed me what they did, and printed what was recommended for next time...without pressuring me to get it done right then and there. I was able to use a coupon and was out of there in about 20 minutes. Very glad I found this location! read more

I have been going here for years but will be going somewhere else from now on. Within a few hours of getting an oil change this weekend my husband's car quit working, engine burned- out. Coincidence? I asked the manager to look into the mechanic's training. He simply repeated a couple of times that they only have one way to add the oil. Not helpful!! read more

I went in for an oil change and they said they would check fluids etc..when I was done I noticed leaks coming from my car...one spot was from a hose from the radiator to the reservoir ..I had them fix that ..they claimed it was cause they put the right amount of fluid in and because of that there was more pressure to cause it to leak..nor leaking from hose .but there is still another leak .I just find it too coincidental that the leak started after I went there..they messed something up. Plus after I drove it home then went to move my car the gear shift wasn't working ..looks like they somehow bumped the cable but didn't find the cable was disconnected til I did research on why my gear shift wasn't working. Too coincidental these things happened after they worked on my car.will not trust them! read more

I came in with a $50-off coupon for a package of services that turned out to be not quite what the car needed. The Jiffy Lube guy found another $50 coupon in their online system and let me use that instead, even though the coupon expired four years ago. I hope I'm not getting anyone in trouble by posting this. read more