Currently sitting outside on their patio after receiving some of the nicest service from any location. From the moment we walked in immediate came to our attention even though they were cleaning the lobby area and helped us not feel pressured to order (indecisive) then had the nice attitudes and customer service both the young lady and young man . They personally brought our food outside to us when done and even made sure we had everything! The establishment is very clean and everything looks so good! Will definitely be back and hope these two get some great recognition! read more

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First time having a toasted sandwich and wow that was delicious!! We ordered a #9 giant and shared each sandwich great way to share and save. Delicious will highly recommended toasted sandwiches read more

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Yo.... My experience was totes different than a lot of others. Came in on a Saturday night. Guy and gal were friendly. Made my sandwiches quickly. Got a veggie with a ton of the freebies and a BLT with freebies added. Sandwiches were solid AF. I prefer the sliced wheat bread. My mom and I love the food and service was quick and professional. read more

Popped in to get a quick sandwich and they were freakishly fast as they advertise. The place was very clean and all the staff were friendly. I had the #11, turkey and ham, and it was VERY tasty. I recommend this location. read more

I went in about 6pm today to purchase 2 sticks of bread to take home. After leaving it dawned on me that they charged me over $6 for two sticks of bread. I called the other Jimmy John's and they all said they double charged me. When I called back for the manager , the girl who answered the phone was completely unprofessional and told me that they can charge whatever they want for for bread because it's their store. Pathetic customer service. Will never go back. What a RIP OFF read more

About a year ago when the really bad storm hit Carrollton and the power was out and houses were extremely damaged I bought a sandwich from this JJ and a girl with short black curly hair said I couldn't have the WiFi password when I was in desperate need to get something done for work. I understand that emotions were high but I couldn't believe how rude she was given everything going on. I ended up going to the Tom Thumbs Starbucks nearby where the manager was pulling out folding tables from the back for the community which was so kind of him. Everyone else at this jimmy John's is super friendly and I'm not sure if that girl even works there anymore but it really has stuck with me and I really do hope she learned to treat customers better especially during times like that. read more

Walked in at 4:20 girl behind the counter looked at me with a very annoyed look on her face. Didn't say anything just stood there. I said hello once then twice, she just looked at me with an annoyed look on her face. So I ordered she didn't say anything just stood there. Not sure if she has a mental problem or just a bad attitude. Guy who made the sandwiches was very nice though Maybe address the attitude at the counter read more

So disappointed. Ordered for delivery to be sent to my school. When it got here, order wrong. Asked for no nayo, mayo slathered all over it. Friend's tuna tasted bad. Ordered chips, no chips. After working all morning with children, I'd like a nice correct meal to enjoy. Checked receipt and charged for chips and it said, "No Mayo". read more

zero stars literally. As I am handicapped, I used curbside pickup as an option to get my food on the app. I waited outside well before placing the order to update my payment information. The man who came out, handed me my food, and I said thank you. The guy then proceeds to say, SARCASTICALLY, "as long as you're happy...". He then walks away with an attitude shaking his head as if I did something wrong by ordering...I called back to speak with a manager and he claimed that he was the only manager there and current...He is a jackass. No one should ever have an attitude over something so simple and an aid for people like me. read more

I order from this location weekly ... Tonight I order for delivery like I always do , a 1/2 hour goes by & no sandwich. We call the location & am informed they have a new driver & he got lost . Note : Jimmy John's is 1.7 miles away . The person on the phones stated they would attempt to deliver the sandwich & give me a credit. Ok 15 minutes go by & still no sandwich. We call back & was told they would contact the driver & call us back . 10 minutes go by & no call or sandwich , so we call them . They weren't answering the phone at 9:45 ... they close at 10 . It is now 10:10 & NOTHING. No more business from me . It's a decent sandwich , but I'll just find another sandwich spot . read more

Good sandwich, brisket sandwich is amazing. I coke here every other month instead of subway.

Fresh,fast and satisfying. I hadn't had jj in years,I decided to go at lunch and was not disappointed. Service was outstanding

Freaky fast!!! It has taken more time for me to write this review than it took them to get me my sandwich. They're the Usain Bolt of sandwich construction. Next time I'm going to bring a stopwatch because I think that we might have a team that will enter the Guinness Book of World Records. They had cleaner handoffs than the current Gold Medalist of the 4x100 relay. Blinked and bagged. Freaking incredible. Come get you some. You should wear your track spikes for the pick up. Make sure you're hydrated. read more

Very good sandwiches, if it doesn't have pickles in the sandwich read it carefully those are extra. I was sure told I'd have to pay for it. That was a bit offensive but it was just a question. Although I forgive him he was just a long haired kid. I wish they would make him tie his hair up though. Next visit I had was an elderly gentleman and the atmosphere totally changed. But I always take my sandwich to go. read more

Yeah, they are fast. I went when it was really busy and the parking was a little hard to manage - but I always get the italian sub and it makes up for a little inconvenience. read more

Rude and incompetent staff as well as manager. The food is also thrown together so sloppily that it's barely edible. Take your business elsewhere! read more

I ordered the #9 Italian night club giant sandwich. It was really bland. There was zero flavor. I doubt I'll ever order from Jimmy John's. I do not recommend this restaurant. read more

Super fast super good. My friends ordered online, I picked up the meal with no problems at all. Everything took under 5 minutes (for 3 whole sandwiches) and I was out on my merry way. Their online ordering system is super convenient, and you can even split a bill. Go to order: JJBLT. read more

So far, this location has done me really well. I order from them about once a week. My delivery location is about 10 minutes away. Every single time I order, they get my order right, the delivery is on time and FAST. What more can I ask for? I love their sandwiches and their Jalapeno chips! :) read more

Came in 45 mins just before closing. We wanted some subs for dinner and luckily Jimmy John's was still open while most sub place have closed at 9pm. It was not busy, we placed our order and received our subs less than 5mins. We sat down and ate our subs and surprisingly it was good. 8in sub..?? That's enough even forb2 ppl if you're not hungry. I got the tuna and my bf got the spicy Italian all original and it was not a disappointment. Our subs was light and there was enough meat in our subs. Definitely recommend. Service was ok. read more

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As always Jimmy John's have great selection. Great for weight conscious Like me. Would recommend everything salad fresh and plenty read more

Ordered online at 6:31..we live super close to this location (less than half a mile). Our food wasn't delivered until 7:19 and they forgot our chips. The driver seemed super stressed and said he'd run back and get them (it's currently 7:38) and we still don't have them. I'm being generous and giving 2 stars because the sandwiches were good and I'm hoping the driver will actually come back to deliver the chips. But if almost 50 minutes and an incomplete order is considered "freaky fast delivery", I might as well order from somewhere else UPDATE: we received a $10 gift card in the mail the next day and a kind message from the new manager apologizing for the slow experience. For that reason I'm updating to 4 stars. Mistakes happen! read more

Always fresh, fast, and delicious!! This location has a small patio and is perfect for . The staff has always been friendly, I've witnessed their kindness first hand when there were several guests in wheel chairs who were initially sitting outside but when the wind became too much he helped all 4 of them get settled at a table inside the restaurant. I thought it was pretty awesome customer service! What more can I say, oh my favorite used to be the turkey tom but now it's the beach club #12. yum so good! No complaints here. read more

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Awesome Jimmy John's store. The manager took my order before they were even supposed to open! They individually packaged all my sandwiches and threw in extra sides. Highly recommend this location! read more

Jimmy John's - Sandwiches - Fast Food Near Me - Carrollton, Texas

I highly recommend our Jimmy Johns location. We enjoy the veggie sandwiches *num*nums* Yo recomiendo este Jimmy Johns read more

Amazing service! Screwed up my address for delivery and they brought me a new order! 10/10!

I walked in and had forgotten my mask in the car, The girl working there screamed out ma'am! Do you have a mask! In a rude way and had a mean look on her face. I said oh yes I forgot it and immediately went back to my car and put it on, then I skied in apologetically, I noticed one of the guys helping put the orders together had a mask that was barely covering his mouth and his nose was completely uncovered (over the food) And then after the other guy took my order and I paid he didn't say anything so I said thank you and he said "yup". It has been a while since I went into this location and I remember that before all the employees were so happy and the service was super friendly! I believe the people working today need a little more training. read more

I though that "freaky fast" was just a clever tagline. Tonight I was stuck at home and made an order online. Within 15 minutes I had a knock on my door! Fresh sandwiches and a nice delivery person! I customized my sandwich online and everything was done perfectly. I am still so surprised and delighted. read more

Best sandwiches in this small area. Delivery is super fast (I mean seriously fast) and they always hook it up with the freebies. Way better than Subway. Pick up and Delivery are both excellent read more

Delivery driver Lucas is an awesome representative of the Jimmy John's brand. He was fast, courteous and made my son's day! Thanks Lucas and Jimmy Johns! read more

Jimmy John's - My son typed a note for our Jimmy Johns driver today. Lucas was so sweet and brought a cookie back to him! Thanks Lucas! - Fast Food Near Me - Carrollton, Texas

Went there the other day Blake made my sandwich and he's so welcoming and kind , a great person , I will be back again

This Jimmy John's is great!! They are very helpful and very nice!!!!!! Jimmy John's is normally very good but this one is extra good

This is the third time I've requested something and they didn't get it right. It's not like I ordered a sandwich and requested two and a half tomatoes with no seeds or ham on top of my turkey instead of turkey on top of my ham. I simply asked for extra lettuce, extra tomatoes and my sandwich cut in half and NONE of that happened. All they had to do is simply read but I don't think that is a requirement to be hired. Three strikes and you're out, I'm done with this location. read more

Jimmy John's - I guess I couldn't get my sandwich cut in half though I requested. - Fast Food Near Me - Carrollton, Texas

This is without a doubt the WORST Jimmy John's I have been to...When I visited this store for the first time, it was after their lunch service,and it was slow..I walked in and while I was looking at the menu, a young looking Sean Penn in Fast Times at Ridgemont High, asked what I wanted...I mentioned one of the sandwiches..and then he says, "That will be ...", whatever the price was..I mentioned that I wanted to order a drink and some chips, and to get it to go...He showed me where the drinks were...I walk down and get the drinks...I asked another employee where the chips were..he told me to go back to the front where I placed I placed my original order... Now, I have been to other Jimmy John's, but this was the worst...Instead of asking if I wanted anything else, a cookie, have the order to go or to eat here, let me know where the chips were (they were partially hidden)...The layout was different compared to others.. It gets worse.....A few days later, this employee and another one came to my place of work and offered us free sandwiches and told us they delivered (we are located on Hebron Parkway too, by Old Denton Tap Road)...We declined because we just ate... On Saturday, Oct 19, 2013 we had a Mathnasium Trimathlon at our location and needed to order about 6 Jimmy John Sandwiches, chips and drinks...Guess what??? They told my boss that they "don't deliver" to our business location, even though two employees had just been to our location and said they did...My boss had to drive there and pick up the sandwiches, etc... Terrible customer service...Please go to another location but not this one... read more

This experience makes me want to come back! Very nice guys & quick service! Upsold me perfectly, love those bbq chips!

Work in the ER at Baylor Carrollton right next door to this Jimmy Johns. Couldn't take a lunch and Jimmy Johns delivered to me in 5 minutes. Literally. Will always order from here. read more

If I could give no stars, I would. I ordered a sandwich online, went in and picked up. Kids there tried to charge me twice, got the sandwich home and was not what I ordered. Called the store and my call was hung up on. Called back and asked for Manager. Taylor is supposedly the manager. He told me there was nothing he could do unless I had my receipt. Told him I had thrown in trash and said I ordered online to please pull up the transaction. Said he couldn't. Kept talking over me, said he couldn't do anything and eventually hung up on me. Will NEVER order from there again. Shame on you Jimmy John's for your lack of customer service and/or training your manager to be professional. read more

Haven't eaten at jimmy johns in a while, so I thought I would try it. Had the Vito, their Italian sandwich. First the bread was so hard that I had to cut the sandwich into pieces just to get it in my mouth so that I wouldn't have to break a tooth. Don't understand why their bread needs to be so hard. I understand that that is the norm. The various meats and cheeses were ok, but the Italian dressing was way too strong. I'm am not a fan of that sandwich, maybe I could try another one, but for now, I'll try a different sandwich place. read more

fastest fresh sandwich ever...especially delivery orders...beach club is on point. ....

The employees wear gloves to protect the food. However they pick up everything in the kitchen, wipe the gloves on their aprons, put the gloves back in your food without a second thought. When I told him I didn't want the sandwich because the gentleman handled three different things and then ran his gloves all through the tuna fish sandwich to spread the tuna out rather than using a utensil, he looked baffled that I didn't want to eat that. The manager who had been slicing lettuce barehanded, answering the phone and then doing cash register without washing, was also confused that I wanted my money back. Gloves are there to protect food, not to keep employees from having to wash their hands. read more