First time visit to this sandwich shop. Prices seemed good for a sub. Not much room in the place but I wasn't planning on eating there anyway. Basic ingredients, can't really see them make the sandwich and there super fast to make them. When I received the 8" sub it felt wimpy for a gourmet sandwich. When I opened to eat the sandwich I noticed that there was hardly any meat, upon further investigation I had received two thinly sliced pieces of meat and cheese. The main portion felt like a condiment in the sandwich. Will not go back as this place is really skimpy on the meats. read more

How to loose a customer forever- Me- Id like a ham and cheese with lettuce, tomato, onion, and pickle. Worker- We only put pickles on the side. Me- can you please cut it and put it on the sandwich? Worker- No. Me- Why not? Worker- I don't know, (asks another worker). Worker 2- It takes too long to cut, we have 30 seconds to make a sandwich. Me- We have already spent that much time explaining why you can't put a pickle on a sandwich. Manager- Can I help you? Me- Yes, Id like a pickle on my sandwich. Manager- We cant do that. Me- Gone, no sandwich, no customer, no profit. Laughter as I left. Wow read more

The man at the register was so rude when they got our order wrong. I talking to him and he replied I heard him (my boyfriend) like what I said didn't matter. Never again!! read more

First of all they made my sandwich in less than 2 minutes. Opened it up and looked like the plainest sandwich I've ever had. My little newborn nephew can make a better sandwich. Just sayin. Prolly not going to ever go there ever again read more

I called and spoke with a man named Richard and asked if my address was in the service range and he confirmed that it was, so I placed my order. I was told food would be here in 20 minutes or so. I followed up with him 45 minutes later and said the driver would be here soon and my food was out for delivery. After a Hour and ten minutes he called and said I have to cancel your order your out of our service range. I asked why he told me it was initially and he said well I just assumed it was and gave excesses that they were busy and it was lunch time. Very Poor customer service and Richard even claimed to be the manager. I recommend going to other local sandwich shops in the Livermore area read more

Revisted and got great itai sandwinch . KEEP those tomatoes in stock.Best vinegar and sea salt bagged potatoe chips.

Okay so let me start by saying I went to this place with bottom barrel expectations. I was anticipating Jimmy Johns to be the budget fast food sandwich version of Ike's. Now, that being said my sandwich was barely one star worthy. I got to the restaurant a few minutes after 8:00 PM and the chairs were already up.. the door was unlocked though so I waltzed in. Two employees inside confirmed the location was still open for another hour but they put the chairs up to deter business. A solid plan i suppose? I placed an order for a club sandwich with bacon. At which time One of the staff members informed me they were out of onions for the evening. This is interesting to me, how hard are white onions to obtain? I mean the sketch ass camp store at any lake carries onions. How is it that a restaurant in Livermore can't find a way to obtain onions for a sandwich? But oh well I suppose, I appreciated the warning and completed my order. I waited patiently for my sandwich and it was ready shortly after I completed paying. I sat down at a table that luckily had a booth so still had somewhere to sit.. opposed to the other tables with upside down chairs. I unwrapped my sandwich and took a bite. Inside I found no tomatoes or bacon. Upon further investigation I located two small slices of tomato near the other end of the sandwich. Still no bacon. I brought the sand which back and the staff member assured me I wasn't charged for the bacon. How is that a solution? You forgot to charge me so it's okay that you got my order incorrect? Why not offer to fix the sand which? Oh well, I'll continue the chore of consumption without bacon. I sat back down and continued eating. I decided to start from the other end this time so I could taste the tomatoes. I ate a few more bites then called it. Continuing further wouldn't have been worth the calories. I threw away about 3/4ths of the sandwich. All in all, I won't be returning anytime soon. The sandwich was sloppy-ily made and wasn't uniform. If you are in the mood for a ghetto good sandwich I would try Jersey Mikes. read more

Pretty good, but nothing really that special about the food. Sandwich was good but mundane, had the Vito (with not-very-hot hot peppers). House-brand chips were good. Price reasonable. I'd put it a step above the "other huge sandwich chain", but a long shot from your local Italian deli grub. I will say that the service was on point, excellent, prompt and friendly. Bottom line I'd eat there again, I will be returning for work day lunch in the future. read more

Great sandwich quick service and healthy food! Very clean and nicely decorated! Great location and friendly service

to the girl with the piggy tails-- if you're going to be playing with your hair gloveless and around food, do it in the back so customers don't see. disgusting. read more

I love Jimmy John's don't get me wrong but this location has some employees that just don't know how to make their own sandwiches correct. I ordered a vegetarian sandwich the #6 with no cucumbers. Unfortunately they also neglected to put guacamole and sprouts on the sandwich which I did not notice until arriving back at work with no time to go back and get it fixed. I will be going to other local sandwich spots from now on. read more

I have ate here about once a week for the past 2 months and I have been very happy with my experience and the quality of the food every single time. For a price that is equivalent to Subway, I get a much superior sandwich, that is made quickly with friendly people. I am really having trouble understanding the negative reviews, after coming here repeatedly I have never been disappointed. If you are very particular about what you want on your sandwich and want your hand held and asked rather or not you want every ingredient one by one, this is probably not your place. With that being said they are very accommodating to any request that you have, but you have to ask. Besides the quality of the food the real selling point for this location is the people who work there, they are extremely friendly and customer service oriented, which is refreshing from a fast food establishment. They also deliver. read more

The Staff is very moody.. Won't reply to you with a smily face .. Seems they are forced to work. Not a place for vegetarians. When you ask the staff for more cherry peppers.. Or jalapeño they don't bother to do the needful or may be they are racist.. This Livermore branch sucks big time. read more

Good sandwiches I guess. Fast service but only tip the drivers. The only people in the store that get tips are the managers! Regular employees don't get anything but a paycheck. I used to work here may be different at other stores but idk read more

The staff were very attentive and said hello and goodbye to you when entering/leaving the place. However the place seemed almost overstaffed given that hardly anybody seemed to come by here in the middle of the daytime. As for Jimmy Johns in general, this was my first time but I didn't get the attraction. I liked the gimmicky decor but the food was nothing extraordinary. The drinks were the normal fast food carbonated kind in a machine. The bread was soft and the ingredients tasted fresh but the sandwiches seemed to be overloaded with lettuce to fill it, because lettuce is probably the cheapest ingredient. There also seemed to be a limited choice for an American sandwich place. Overall, it was not bad and I could eat there again but it would not be something I would go out of my way to buy. read more

Had to make a quick run on my lunch break on this side of town to feed my Mom's cat. Was going to eat bad at McD's but the drive through line was insane! Took a peek in Jimmy John's windows, score no line but thinking there maybe a reason why! Staff was welcoming and friendly and my sandwich was ready before I was even done with my transaction. Get to my Mom's take a bite and WOW! Bread was fresh meat was deli quality with a true smoke flavor on the ham and plenty of it. I had the #11 turkey/ham/provolone. I don't know why there are bad reviews, maybe they recently picked up their game, if so glad they did!?! I'll be back!! read more

Just left the livermore store. That was the worst experience. The two young men must of just started today. The one making sandwiches had long crazy hair all over and hairnetS where needed to cover exposed hair. Who wants a sandwich by someone with hair hanging in his face. A girl came out from the back after the sandwich was made and corrected him on how messy the sandwich was and mayo was not to be on it, which was correct. The VIto sandwich had 6 slices of paper thin salami, what a joke. Shame on me but I took the sandwich anyway. I will toss the sandwich and will never return read more

Love this place! The sandwiches are amazing and always very very fresh. Got a great variety to pick from. And the service is fantastic as usual. read more

Mine and my boyfriends first time at Jimmy John's, not a good experience. The cashier was not very knowledgeable on the products. We took it togo and when I opened my sandwich it was very flat and looked like it was thrown together in a rush. They didn't put tomatoes on it when it should've been included like it says on the menu. FULL of mayonnaise and not enough meat. I will never be returning here. read more

Sandwichea are very bland no real flavor. Overpriced and they charge you for every little add on. Charged me for hot peppers and then forgot to put them on my sandwich. Tried it never going back. The best part was the crushed ice in the drink fountain... read more

1st timer. Employees seemed confused and didn't understand basic sandwich questions. They looked at ea other for answers and guidance. I purchased 3 sandwiches took one home ate one on the way home my husband ate his on the ride also we were driving separate. I called him on my wireless Bluetooth and asked him about a fire on the side of the road he mentioned his sandwich was the worse ever. I said wow I was wondering if u thought the same. Horrible tasteless i am really shocked. I had high hopes. I asked for extra mayo had no mayo at all. Very sloppy. They asked if I wanted all sandwiches cut. Only one was cut. Barely any meat on sandwich and not very flavorful. Packed it w lettuce. Won't be going back. read more

Jimmy John's - Well this is my Italian w avo spread. Just opened and this so how it appears. - Sandwiches Near Me - Livermore, California

Eh, it was okay. Went today for the first time. The service is really excellent, everyone was very nice. Whoever owns this place hired some really good people. The menu was a little confusing for me. I assumed the sandwich came with all the condiments such as mayo, mustard, tomatoes, cheese, etc. , so when I ordered I just said "no mayo" assuming that I would get mustard and all the other usuals..... So once I got my sandwich and saw that I was mistaken, I had to go up and ask for mustard. At least next time I know. The sandwich tasted fresh. It was good. But it wasn't $6+ good. We got 2 sandwiches (my husband did get the big one for $10) 2 bags of chips and 2 small drinks for $25.... I think that's a bit outrageous for sandwiches.... I think my sandwich should have been more in the $4-$5 range. I think it's cool they deliver and that you can also order ahead on their app. I think I will try that in the future. read more

We were passing by and decided to eat here. The sandwich was made quickly and that is good but the cashier rang me up for a large drink when all I wanted was a cup for water. Not cool. The sandwich was average at best. I am soured by the poor customer service. read more

This place is so gross ! The people working there are also very rude. The guy working the register grabbed my card out of my hand and didnt even give me my total.. Had to ask for my pickle 3 times.. When i finally got it, it smelled like they sprayed some sort of cleaner on it ! Yuck !!! read more

This location is getting better, under six months old. If you like real old fashion subs this is the place. #5 Vito is my favorite. Love the day old bread! Very cool staff & always FAST! read more

I love Jimmy Johns. I really do! But this location is the worst! The staff is incompetent to the fullest degree. I'm not gonna blame the whole chain because of one location, but this one def isn't up to par to the service I've received elsewhere. And this just isn't a one time occurrence, everytime I come here it's one thing or another....all revolving around the staff read more

If I could give this place zero stars I would. I don't understand how this sandwich shops survives. I ordered a turkey avocado veggie sandwich. I ended up with 4 slices of packaged turkey meat, thinly spread imitation guacamole, a shit-ton of shredded lettuce, some tomatoes and a few cucumbers. I should have walked out and left the pathetic attempt at a sandwich on the counter. read more

The service was friendly, and they put tons of lettuce on your sandwich. If you're hoping for a good meat to green ratio I suggest a place in town that rhymes with fickle. I'm sad to say that I think Sub (par) way may be better. read more

It's a sandwich shop. Average sandwiches and limited condiments. It works. Best pet of Jimmys is the bread. If its fresh it's great. It was. It's also simple and easy. Staff is friendly and accommodating. read more

Great no bullshit sandwich shop. If your a California diner and like all your "fancy" add ons, stick to your expensive California sub shops. If you relocated to California and have missed the sandwich shop of the Midwest then stop in for a familiar bite to eat. Always a pleasure to eat here. read more

Sandwiches are great, always stacked with the goodies! I wanted to rave about the delivery today though. I had meetings back to back and couldn't get out of the office so I ordered for delivery, I figured it would be 45 min since it was noon when I ordered. I swear the guy was here within 15 min! Amazing! read more

I was really excited when I found out there was a JJ in town. I ordered a #5 the Vito, but it wasn't what I had experienced before at other locations in Las Vegas and Utah. The sub was filled with lettuce with a few thin slices of meat and cheese. The bread was good but it had very little seasoning which made for a rather bland sandwich. Based on the other reviews hopefully they can get it straighten out. read more

Was a total JJ fan until tonight. They only had wheat bread for one sandwich - that had to go to my braces wearing hubby. Well, we should have left vs ordered. My bread was burned and I wasn't able to eat it. Yeah - WAS thrilled to have a JJ nearby - it'll be a long time before I risk going there again. How do two employees in an empty restaurant at 745 pm miss that the bottom of my bread is burned and so tough I couldn't even try to bite it. read more

First time visiting JJ's, and I'm not impressed. Ordered a Vito and a BLT, pretty small sandwiches for the price (2 sand 2 chips $15.50). Bread was hard on my Vito, you'd be hard pressed to get me to believe it was freshly baked today. Bacon on the BLT was super thin and cold, for some reason I though they'd heat it up...but no. Perhaps their bigger sandwiches are better, but I'm in no hurry to find out. read more

Excellent customer service! An employee named Kennedy took my order and was very nice. The sandwiches were amazing. Thanks Jimmy Johns.

Gross sandwich. I am not giving them 1 star because their customer service was GREAT! Oh and their chips are pretty good. The sandwich was dry and the "avocado" is pretty non-existent. read more

Ordered online sandwiches for my husband and I tonight. The sandwiches were ready and exactly what we ordered. The bread is really fresh and there was plenty of meat on the sandwiches. My husband was very pleased that they offer sprouts which aren't offered at many restaurants anymore. His only gripe was they didn't have regular yellow mustard. I had peppers on my sandwich and they were good but very spicy. We both enjoyed our sandwiches and will return. read more

The customer service was amazing. Very sweet and friendly employees who where willing to talk us through the menu and recommend things. My low rating is for the food. The sandwiches are by no means, impressive. An expensive breadwich is all I gotta say. Dissapointed that I had no mayor mustard. Thought that was a given. I won't return because of the food, ToGos offers way more but plz some reconize the staff. Fantastic service read more

Pretty good place. Sometimes they make them sandwhiches too quick, once i had little sauce and very little tomatos. Other than that, there great. read more

Good grub AND fantastic customer service! I look forward to making regular stops here. :-) 8" sub, large drink and chips for just a smidge over $10. read more