Really bad and unprofessional customer service. Worker seemed like she hates her job. Asked to remake my milkshake because it was extremely watery, and she threw it into the the trashcan where it splattered all over the wall. Expected more from a Johnny rockets. read more

Clean and friendly service, great food will definitely come again must try new location in Alhambra.

Good was really good small portions price was a bit high but good was good . Had the cheeseburger with bacon pretty delicious

Had to wait 1 hr for our food. It was just 2 burgers and a hotdog. Will never go back. I only waited because my kids wanted this, but this is the first and last time I came here. read more

Will not return. Love the brand but nothing like it used to be. Food was mediocre at best, onion rings were OK. Burger was not good and wings were a 0/10. read more

Huge rip off. $35 for kid meal - 2 mini burgers, a sad amount of fries, small drink, and 2 rocket burgers. Omg. How does this chain even exist still? Unbelievable. Should've went to in n out. read more

Food was undercooked. The cashier had an attitude the entire time I was ordering. There was 1 girl that was nice(did not get her name but she was skinny) had she not been here I would have given just 1 star. Manager wasn't as friendly when I mentioned our food was undercooked. I get it things happen but don't make the people dining in feel uncomfortable it makes it an unpleasant experience especially when you walk in ordering with a person who has a bad attitude! read more

Very happy they came back as we used to go to the one at the Westfield Santa Anita mall. Seating is tight if you come during popular times as we did during Friday at 6pm since you order and then seat yourself. It is only been open a week and they are working out their systems. Our food came out in about 15 min or so but we expected that because of the dinner crush. I know they will get it dialed in. We had the Route 66, kids burger meal, grilled chicken sandwich wrapped in lettuce, chili cheese fries, milk shake and two diet cherry drinks. No issues with the food. All tasted great. I think an additional waiter/waitress, a bus boy, and the owner greeting the customers would improve their operations. I met the owner and thanked him for opening up in the neighborhood and to keep improving. read more

Place is nice and clean and staff is very pleasant but 22$ for a tasteless sandwich (no fries) and drink is pretty pricey! Sorry but won't go back... 1 star for ambiance and 1 star for staff but food... sorry... 0 read more

Had a piece of plastic in my shake on nov 3rd, Still trying to get a full refund for my order. They feel it's ok to only refund my shake, No accountability for almost making me choke on a broken spoon piece used to stir shakes. read more

This bad review is in reflection of waiting over an hour to get our meal. I'm not sure if the cook isn't used to prepping multiple orders at once. So, be prepared to wait if there's customers ahead of you. read more

What can I say it's Johnny Rockets! Our food was delicious. The cashier Victoria (who was very patient and nice), recommended a chocolate peanut butter banana shake and let me tell you it has kept me coming back! That shake was amazing. It was cold and thick and FABULOUS just like me!! The place is small so we sat outside. Which worked out well for us since we have a kid who won't sit still or be quiet. I do have one suggestion though. Put more cheese on the cheese steaks!! read more

I had an amazing experience at Johnny Rockets! The staff was incredibly friendly and attentive, making sure we felt welcome from the moment we walked in. The service was prompt, and our server went above and beyond to ensure our satisfaction. The classic diner atmosphere added to the overall charm, and the food was outstanding - freshly made and delicious. A memorable dining experience that exceeded my expectations! They have a lot of options and jt is a neat/clean new joint. read more

I used to love Johnny Rockets back in the day. But now that it's back I'm disappointed. The food is still good but it's not worth the prices they charge. $12.49 for a single burger and $14.49 for a double, give me a break. Plus they took forever to prepare my order. They brought out the fries first and 10 minutes later another employee comes by and says "you did get your fries, right?" I just looked at him like "dude, they're right in front of me". read more

Over rated and over priced. For a good burger in Southern California, In n Out is the one to beat. They have better burgers and better prices. read more

Man, haven't had Johnny rockets in probably over 15 years? Today, I had it! The Houston burger was delicious, recommended by the employee Francisco. Very nice guy, and you can tell he genuinely likes his job, and providing friendly service. read more

Every single time I come in, I always get great service with my orders and the staff is always super friendly, even when I can't decide what I want right away, they are patient. I love the music they play, always nice to visit after a long day at work, haven't been disappointed here and would recommend it to anyone who wants a good burger and a nice vintage vibeA read more

Food was fast, hot and fresh. Which is what I look for when grabbing lunch. Victoria was sweet, funny and provided some good recommendations. The spicy Houston was my fav!! I will be coming back. read more

Poor customer service . Ordered our food and was looking for a clean table from the moment we walked in there was a certain smell we ended up seating next to the kitchen/bathroom table . Can I tell you I I finally identified the smell it was the restrooms omg it's so bad I can't get the smell out of my nose it's that bad . We couldn't enjoy our food that I paid 50 bucks for . I talked to the front server and she said yes it's the sewers hopefully they fix it soon and gave me a look . Like oh well . So sad because I was excited to eat here but nope never again. read more

I love hamburgers! And their chicken tenders are really good too. I love the vibe and you can tell the staff is working hard to get your order out as soon as possible. Fries are a huge plus too. Perfect size fries, nicely salted, and crisped to perfection. It's been years since I've been to Johnny Rockets when it was on Main Street and I can't wait for my next visit. So many good memories. Thank you Johnny Rockets! read more

The food quality was really good and amazing. I like the service and the staff were amazing and helpful. Sergio and Ariana were very friendly. I liked the ambiance also. The music and the vibe is amazing. read more

This place is pretty small compared to the other Johnny rockets that used to exist. You walk up to the counter to order instead of table side service. The food is very mediocre. The burgers are just average burgers. There is really nothing special about them. They actually might be smaller burgers. The price is high for the food you're getting. You can go to any other burger restaurant and get the same burger for almost half the price. read more

This is amazing!!! Love my burger the guy name Francisco the supervisor really gives the feel of Johnny rockets very helpful and professional service. Made us feel like family come by the weekends for a true experience read more

Good and clean highly recommend it good is delicious we had a good experience , tater tots are the bomb and the service was great read more

Johnny Rockets - Burgers Near Me - Alhambra, California

Great service, line went by quick. Victoria was very nice and sweet. It's my first time here.

Ordered from them through Uber eats. They gave the guy a completely wrong order. Nothing in the bag belongs to me when the guy delivered it. When I opened the stuff, the burger was soaking with sauce, greesy as hell, nasty looking and the fries were all dried looking. The hot dog in a bun was so messy. Was waiting for the order because we were so hungry. Irated to find out they gave us wrong order. We end up having to buy something else to eat. read more

This place was amazing! If you want a place to eat and have a great conversation with the people who work here then you should come. The food was amazing. read more

Banana shake was delicious as recommended by a cute kid named Matthew. Burger and fries were as expected, delicious... Good food, good service. read more

This place took me back WOW! The burgers are so good and onion rings are killer. My service was great they were pretty busy but the food was still delicious. The overall look of the place was comforting and took me back to when I was a kid going to Johnny rockets it's exactly how I remember it. Don't believe the bad reviews there are a bunch of Karen's out there that wouldn't even be happy if Gordon Ramsay himself cook them food. read more

If I could give this restaurant zero stars, I would. This afternoon I went there for lunch with my husband. We ordered a grilled chicken sandwich and a rocket burger, the cashier didn't ask how we liked the meat cooked, until my husband told them to make sure the meat was cooked a medium well, and a guy in the kitchen said he was cooking it wrong one and said he would make a new as an order. When my food came they gave me a chicken salad instead of a grilled chicken sandwich as my order. How bad is their service, not paying attention to customer orders. We were really disappointed and it was terrible service. We would not recommend this restaurant and will not coming back. read more

Great burgers. Tasty. Milkshakes. Rockets rocks. Fries. Love the nostalgia. Clean. Tools.

Johnny Rockets overall is great and would have scored at a 5 star if it wasn't for the poor customer service given by service given by Sergio P. As part of my order, I got chili cheese fries. When they arrived at my table I noted there was onions on my chili cheese fries, and I do not eat onion. I proceeded to let the server know politely that if I could my order without onions. Sergio then stated that he had asked me "loud and clear" if I wanted onions. Mind you, there is no way I would have said yes to onions. Either way, I again asked him if it was ok to get it without onions. He again stated "like I said, I asked you loud and clear but fine we'll change it". Which I could then observe him go to the kitchen and make a negative comment about me to the cook. He then hand picked the onions out and brought the order back...well guess what, there were still onions in there, but at this point I didn't with to pursue getting my order correct given his poor attitude. If you want the best quality of food and service from a Johnny Rockets, go to the one in El Segundo...that one never disappoints. read more

We decided to visit Johnny Rockets as it just opened in our neighborhood. I was totally surprised at the variety of the menu items and the cashier Joshua was courteous and took his time to explain the menu items to us . He went above and beyond to add to my customer experience. The food was delicious... we will be back. read more

Good service love the place nice interior friendly employees food is AMAZING THE FRIES ARE CRISPY and I reckon end anyone to come here and visit Johnny rockets read more

Great service, the manager Sergio is very kind and very helpful, and provided a great experience

Fast to take our order slow to bring out the food burgers were served cold and the fries hot

I stopped by johnny rockets today for philly cheesesteak and i did not disappoint. Adriana and Vanessa were extremly helpful and nice. Definelty coming back for seconds and thirds read more

The food was fresh and served in a timely manner. Excellent service in a very clean restaurant .

DISGUSTING AND UNSANITARY...When I ordered my food I noticed the two cooks exchanging cash between eachother without wearing gloves. They then proceeded to cook my order without washing their hands or putting gloves on. When the tater tots were done cooking I saw the cook grab the tots with his bare hand out of the fryer basket and place them on a plate. When the plate got to me I told the cashier I wanted a refund. read more

Came by to visit today I stopped by Johnny rockets today and I wanted to appreciate Sergio for taking care of me and my girlfriend. Food was amazing! I will be coming back! read more