Enjoyed my burger experience here! Both chicken and beef options, fries don't come with it but…read morepriced in such a way that you're still at about ~$20 with entree, fries, and a shake. The shakes are organic and very yummy. They also come with pasta straws that are biodegradable and gluten free! First time seeing that. Hard to save though after initially use, mine cracked in trying to bring it back from the restaurant. Lots of seating inside. Often a line but service is decently quick!

This has been the second time I've been mocked and insulted at two different locations for asking…read morefor extra crispy bacon. I think this company has a problem with asking for extra crispy bacon. After ordering my burger with the addition of bacon I asked for extra crispy bacon, well almost immediately kitchen proceeded to mock me and laugh at me. They weren't even being discreet about it they were very open . Why...... all I'm asking for is crispy bacon.... I will never go back to this place. Updated, even asking for extra cripsy bacon and then the restaurant making a big old problem with me asking for extra bacon they didn't even add bacon to my Burger. So I paid $3 for bacon extra crispy and they didn't even add it. On top of that I was insulted for asking for extra crispy bacon what a shame...they robbed me of $3

great food amazing vibe .The host jocylin is amazing, i have been in many super-duper but this…read morelittle zym on market always makes me a comfort burger home, love chicken burger with racer five beer cheers!

The food was very good. The restaurant was clean, and the customer service was excellent.read more

Came here for the Dubai chocolate milkshake (wish there was more pistachio flavor, but otherwise it…read morewas nice and not too sweet) and the banana pudding milkshake (not my vibe; something tasted...almost almondy about) One of the milkshakes was way more melted than the other Service was relatively fast for the crowd assembled Tables definitely could use more routine wipe-downs

Such a bummer to hear this Shake Shack location is closing. Despite the negative reviews here, I've…read moreactually had friendly and efficient service at this location especially since I order ahead on the app. Alas, more collateral damage from the emptying mall. Feels like the new owners are trying to completely clear it out ahead of future plans but till then, I hope Shake Shack finds another downtown location.

I haven't been into salad bars lately. Still, I like eating leafy greens made by Proper Foods…read more Not all ingredients in the open stayed fresh forever. At least the salad bar workers had done tirelessly their very best to serve health pursuing customers like us. I had my first salad box followed by a grilled chicken torpedo sandwich, which was all thanks to online discounts from its app. I never spend much time in its spacey atmosphere since I went for takeout. Therefore, all I did was to try sharing some of my healthy meals to my family when they need them the most.

The food here is a nice and quick grab for a healthy salad. Servings are quite small and they taste…read moreall right. It was a nice try once place or if you're just in the area and are in a rush for food!

Mel's Drive-In is a fun, nostalgic spot that's definitely worth visiting--especially if you enjoy…read morethat classic retro diner vibe. The atmosphere really stands out, with a cool 50s theme that makes the whole experience feel unique and memorable. The burger was the highlight of the meal--juicy, flavorful, and cooked just right. It's exactly what you'd hope for from a place like this. The fries were decent, but nothing special--good enough, just not as standout as the burger. The cheese sticks were tasty and cooked well, but at around $18, they felt a bit overpriced for what you get. The restaurant was clean, and the staff were friendly and kept things moving smoothly. Overall, it's a great place to visit for the experience, solid food, and fun atmosphere. Not perfect across the board, but definitely a spot I'd recommend checking out at least once if you're in San Francisco.

I remember this place being significantly better. We came after a late night Giants game because…read morenothing is better than good ole fashioned diner food. Greasy, salty and fatty. Here's what we got: 1. Banana milkshake 10/10 2. Coke float 10/10 3. Beef dip 2/10 4. Smash burger 6/10 Service was still great! There was only one server and the place started to get pretty packed so that's the good news. Also, forgot how nostalgic it is at a diner and one that still has a juke box. Come for the vibes and milkshakes.

The honey and I really enjoyed ordering ahead to this location while we were in town for his work…read more The food quality was always high, although it's busy and sometimes you'll need to interrupt the person working at the small counter at the back on the right side. That's actually how you pick up your order ahead since they no longer use the shelf that's there and keep everything behind the counter. Overall, it's not too bad for picking up lunch, though the area isn't great so I wouldn't eat here in person.

Update from 5 years later:…read more This store location is always disgusting inside, like the staff just doesn't care. I had an almost identical experience here 5 years ago, where I received no greeting, and patiently waited several minutes before saying I had a pickup order. Short angry guy told me rudely to wait without even making eye contact, and then the girl in what looked like a full face of amateur evening makeup looked at me and only said "what?" I was perfectly polite and thanked them for my food, and was given ZERO response at all. I've never been treated this poorly anywhere else. Employees are beyond unprofessional and this is why this store has 2 stars online. Train your staff better, it's giving LOW CLASS.

the food was good and the workers were nice and respectful the food was good it was really goodread more

amazing food burger melts on my tonge genuinely my favorite food place amazing salads love this…read moreplace I lowkey eat here 4 times a week

We ordered a 1/2 pepperoni pizza and waited over 30 minutes without getting anything. We eventually…read moreasked for a refund and left. The wait itself was frustrating, but the real issue was the woman taking orders. She genuinely didn't care. I understand burnout - I worked in the food industry, so I get how exhausting customer facing jobs can be. But it was NOT busy. She was not overwhelmed with customers or orders. She was just standing there on her phone, completely disengaged. At one point she put her headphones in and was talking on them while people in the kitchen were making orders. There were at least 4 orders sitting on the counter behind her, and she never checked once. There were only 2 of us and one other customer standing there waiting, clearly confused, for over 30 minutes. She even started getting ready to leave as if it was totally normal that people were still standing there waiting for food. No communication. No checking. No sense of responsibility. You could tell the kitchen staff was annoyed too because she was doing absolutely nothing. When we finally asked for a refund, she offered a whole pizza instead. For what? To wait another 30+ minutes? With conference traffic from Moscone Center and movie nights this place could be making money, but somehow it takes over 30 min for a mini pizza with 0 customer awareness. Never again.

I stopped here for lunch and ordered their 1/2 pepperoni pizza with fries and a drink. The pizza…read morewas good but I was expecting the crust to be crispy as it was cooked in a flame oven. The fries were delicious and the drink refreshing. This is located basically in the food court of the AMC theater.