I have been dealing with this shop for a while and it always seems like I was taking it there to…read moreget something fixed and I was always taking it back to get it fixed again or something else was wrong this happened a few times before I figured out that they were not good mechanics they were useing YouTube videos to fix cars I advise no one to go there.

I brought my car in and they took care of me the same day , I highly recommend these guysread more

Very Amazing Job This Nice Gentleman Named Thomas Helped My Mother A Lot & Managed To Help Her…read moreRebuild Her Civic but once again I fully recommend this place a lot. IF your vehicle is in bad shape It can be like brand new but the service in there is very helpful. Therefore thanks again guys

I had an accident and the other driver's insurance: Geico contacted me to handle the repairs. I…read morehad a few options near me and based off reviews, I picked Collision Works. They got me in pretty quick, kept the car, called Enterprise to pick me up and take me to the rental car that was arranged. They provided an estimate quickly and the work was done 4-5 days before the estimated time. All the staff I encountered was friendly. My car looked brand new. I was very satisfied with the experience (even though it wasn't one that I particularly wanted to have). They helped make a bad situation smoother.

Carlos and Jose and the rest of the team did a wonderful job on my car. I took my car to the other…read moreplace and they blew my transmission. I have always taken my car to Jose at Up And Go, Auto Repair but my check engine light went on and Up And Go, Auto Repair is not a 2G affiliated station so a friend of mine suggested that I take my car to where she takes her car big mistake. $6000 mistake! Anyways, took my car to Jose's Up And Go, Auto Repair. He put me at ease he made it convenient for me to make payments while he was working on my car. He is a professional, and that is exactly what as consumers want, especially when it comes to our cars. He is honest reliable, and to the point, and you cannot find a mechanic like that anywhere not even in California much Less Nevada! Up And Go, Auto Repair is Las Vegas's best Keppt secret if you want reliable Auto Repair at a very honest and fair price then that's where you go look no other place. This is the spot! Thank you so much Jose Joeseph and the rest of the team!

This was a COMPLETE WASTE DONT TAKE YOUR CAR HERE! They left the AC WORSE THAN WHAT IT WAS!!!!…read more When we originally called they said I would get charged 80 for a diagnostic and ac refill. I sent my husband to do it for me and this place wanted to charge him 3000 to fix it. Now keep in mind I had some cold air coming out. After they checked it no cold air is coming out and they didn't refill. On top of that they kept whispering to each other which made my husband uncomfortable. They also didn't want to give him the paper with the diagnostic check results! To top it off they charged him 100 instead of the 80 like they had mentioned.

stay away from this shop they will break your tire pressure sensors and act like they didnt do…read moreanything. pending case with my attorney because the manager did not want to give his name because this shop is a joke mechanics have 0 knowledge on cars

I wouldn't know how good the service is considering I called to quote a tire and I couldn't…read moreunderstand what the guy said, so I hung up as I wasn't sure if he could hear me. He called back and said he doesn't sell used tires and hung up on me. After that when I called back for a quote he refused to talk and just kept hanging up on me.

Great work, replace both my water heater and a 15 yr old water softener with a new Water heater and…read morea Halo 5 Whole House water filtration and conditioning system. Both with a 10 year warranty !! Great work!

Broke my friend's car key during. Even admited his team broke it but will NOT pay for it. Told my…read morefriend that she has to pay for it. Did NOTHING to help but used GLUE. U break a car key and u use GLUE?!!!! Are u kidding me??? DO NOT USE THEM! ZERO stars if i could

Awesome service. Nice workers. Good deals. No nonsense. I rec this shop 24/7 for all tire needsread more

I like the speedy service here. As I pulled to the front, I got attended right away. They installed…read morea tire I purchased somewhere else . The price was fair

In response to "Rick N."…read more I'm not sure where you got your information from, but not once did the salesperson ever tell me the vehicle was not "front-line ready" prior to our visit. It was only mentioned after i had already been there waiting in the lobby for over 30 mins and he finally came over to explain he was looking for the keys. I only agreed to look at it since i had already made the trip there and waited as long as i did. So please get your facts straight. I have all text messages and emails leading up to my visit and can provide proof upon request. Please speak with your staff and do better

My Jaguar I Pace had a couple of problems with the HVAC system. Through their thorough diagnostic,…read morethey discovered my main battery was on recall. I contacted Jaguar and now we are in the process of getting the issue resolved. They did not charge me for any analysis. I will be going back to them if further problems develop. Gary L.

If I could give 10 start I would !!!! This place is fast…read morecheap and most importantly honest. Went in for a oil change and window repair took 4 hour and done.

PLEASE READ BEFORE TAKING YOUR CAR ANYWHERE FOR REPAIRS…read more If you're thinking about taking your vehicle to Pacific Auto Care on Charleston & Eastern, I strongly encourage you to think twice based on my personal experience. The biggest issue wasn't even the repair it was the customer service. Communication was almost nonexistent. Instead of receiving updates, Having to keep calling just to find out what was going on with my own car. Every time being told, "It'll be another day or two," those days came and went with little to no communication. What was supposed to be a short wait turned into several days of uncertainty. Then how are you gone go through someone's car and not communicate or put things back the way your found it. What was disappointing the most was the way of being treated ,As a customer, you expect honesty, respect, and professionalism especially from the owner. Instead, left feeling dismissed, frustrated, and unwelcome. Getting your car repaired is already stressful enough. The last thing anyone should have to do is chase down answers or feel like they're being treated as an inconvenience. Everyone deserves to be kept informed, treated with respect, and valued as a customer. This experience was bad , and because of it, I can't recommend this shop to others.