I made an appointment with them are off reviews and not really know much about getting a local mechanic since I am new here. Went in for brakes,an oil change, and serpentine belt. The waiting area is nice and comfy and they did a good job with updating me on the status of work being done. They also went and drove around to help troubleshoot a noise that I was hearing even though we still don't know what the noise is i liked that they still tried to figure it out after I was cashed out and on my way out. I noticed many people coming in and getting oil changes and they were in and out in about 15 minutes which I think is super fast. Also there was a person getting her lights cleaned(once it gets foggy and they look all dingy). They did a really good job on her restoration and I will definitely be back to get mine done. Also they are really good and pricing especially when you are getting multiple services. And they do a lot of things out of courtesy which is very refreshing. read more

This place is awesome! Nate the general manager was so nice and helpful. He had already had many people in line for inspections and he still took care of me even though they were about to close. Even while working he still came in and checked on everyone while updating and passing out water. This place definitely cares about their customers. I highly highly HIGHLY recommend them. Thank you Nate! read more

I must have got 5 estimates because my AC died in my SUV. They beat at least 3 folks by HALF! I dropped my truck off and picked it up the next day. If I have one complaint it would have been nice if they had called and told me it was ready. Will that deter me from my next repair of course not. Thanks guys for fixing me up! TX is too hot to be rollin with your windows down. read more

Took my car for my yearly inspection, Carl helped me out and got us in and out with no problem. He was fast efficient and nice. Definitely will come back. read more

First time customer today - called first, spoke with Carl (Leonard) - Carl was very knowledgeable and he answered all my questions. I went in the same day for oil change and state inspection. I was blown away at how fast I was in/out for BOTH oil change and state inspection ... and I didn't have an appointment. Awesome. Carl walked me around my vehicle and thoroughly explained what was done and I can honestly say that Carl took great care of me. This, by far, has been one of the best customer experiences that I've had in years getting my vehicle serviced. I usually dread going to get my car serviced thinking that I would be taken advantage of I'm a woman who doesn't know a whole lot about cars. Carl made me feel like a boss when he explained the various components under my hood and its recommended service schedule. I also met the mgr Troy and Troy also provided great customer service and he made sure I got my coupon discount that I found online. I love that!!! Both Carl and Troy provided courteous, efficient, fast in/out service and were very professional. I would recommend this Kwik Kar location at Spring Creek/Preston in Plano to anyone needing the services that they provide. read more

Better late than never--my follow up: Thanks so much for doing such a great, super fast job with my car. I am so happy to have found an honest and reliable place and will share this with my circle! read more

I use to go out of my way to visit this location for years because of the service, even though an oil change here is double the cost of competitors. Quick and never tried to sell me anything unnecessary. I believe they ended up hiring a new manager or something because my most recent visit was unpleasant. What particularly irritated me and showed me that they are not trustworthy is that I had a $5 off my next oil change on the sticker from my previous oil change and he did not mention this-- even after selling me over $200 spark plug replacements. Sure, $5 in the scheme of things is nothing but it was the principle of honoring your customer. Previously, the men who helped would always remind me of current offers or ways I could save money. I will pay double for a place I trust and that is honest. This is not the place. read more

Kwik Kar continues to be a reliable place for auto repair and oil changes. I really appreciate that they always let me know what to expect ahead of time and provide timely communication while I wait. John, the assistant manager, was helpful and professional. It's really great to have a place in the neighborhood to get great service! read more

Customer service does exist at Kwik Kar at 6308 Preston Rd, in Plano. The Regional Manager got the manager Brian Gehrer to call me to make me a happy and returning customer. This goes a long way to promote customer loyalty and word of mouth by doing the right customer service for the customer!! Good Job!!! read more

I went back to this location after fixing my engine. I was told I needed a new one at the price of $3600. This time I went in to get my A/C fixed. Was just blowing Hot air. Reported it was probably my sensor according to google. Well that was ignored and given a complete A/C service for $160. Well that didn't fix it. So next I was told it needed a Compressor HVAC. They wanted to charge me $450 for that part alone. To install another $220. I found the part myself for $75 and let them install with the arrangement to take off the $160 for service not needed. Well after putting in that part, they discovered that was not the issue either. Guess what the issue was? If you guessed ambit temperature sensor, you guessed right. The exact thing I told them to fix from the start. Only problem, now they want to charge me $600. Ive been screwed enough by them. Im taking my business elsewhere and would advise others to do the same if you've had like experience. Watch out for Jon, he good at blowing smoke up your A$&. read more

DO NOT GO HERE! Please read. A few months ago my daughter went to get an oil change. Later that night she drove from Plano to downtown Dallas to visit a friend. On the way back to McKinney at 11:30 that night, she felt like she ran over something and her car started shaking and making a terrible noise. She was scared to drive the rest of the way, but thankfully made it home safely. Long story short, whoever did her oil change did not properly attach any of the skid plates underneath her car.The middle one came off completely, which is what she ran over. The front and back ones were hanging down dragging the ground. The next day we took it to a Kwik Kar closer to us and they zip tied the front and back skid plates down so that she could drive the car. They also told us that the Plano Kwik Kar did not change her oil filter and put in the wrong oil. When I called to talk to the manager, he couldn't have cared less. The first time we spoke he said he would take care of it. The second time I called...since I hadn't heard back from him...he was rude and hung up on me. He never apologized either time. Unbelievable. We are now having to pay for a skid plate through the dealership and it is still backordered. Moral of the story...DO NOT go to this place. It's the worst. They did not care one bit that they put my daughter at risk on the road, didn't apologize and never resolved issue or paid for the replacement. read more

I went to a kwik kar once to get an oil change and I thought they did an amazing job. So this year I decided to go to them again the Plano location For my yearly inspection. Well they took my jeep in and then came back to tell me I failed! Because my front window tint was too dark!! I asked them how I passed last year?? The young tall blonde kid said "well it depends on which place you go to". I told him that this is ridiculous. I paid the $25 and was told I have 15 days from that day to fix the tint and re-do my test. There are other cars there with darker tint but I was singled out. I went today to another trusted car shop and passed!! Bad business kwik kar Plano location. I'd rather spend an hour waiting for my FAIR test then wait 10 mins for a scam! I will not be back to a kwik kar! Save your money. read more

This location provided QUICK & EXCELLENT SERVICE for my oil change! KC the mechanic who worked on vehicle was extremely nice, informative, and Knowledgeable about what he was doing! I was offered water while having to wait in my car to have my oil changed with no A/C running for the time being. I was also given an extra $15 off the next oil change service as well as a complementary car wash at Simoniz Car wash down the road! read more

Price for tire rotation is stated on the board as $24.99. Was charged $45 for having larger tires. Car is a Cadillac XT5 with regular sized tires. read more

Shop is clean people were friendly & easy going. Mechanics is honest & knowledgeable! I will be coming back here for future services.

Took my car in for regular maintenance to this location for the first time. Mike, the store manager, was very helpful and nice to deal with. My car was in and out pretty quickly. Will definitely be returning in the future. read more

Excellent service and correct assessment on AC repair. Saved me $400! Thanks!! And they offered to a courtesy lift Home while the car was being repaired. Free coffee free WiFi and clean waiting area. read more

The best Kwik Kar location I've ever been to. They are quick, efficient, and go above and beyond to make sure their customers are satisfied. Rick is TOPS. If you're looking for a Plano one-stop shop that won't leave you broke, check out the guys at this Kwik Kar. Amazing service. read more

These guys are very thorough and out going. Also very knowledgable and interested in ensuring customer service is high. Special shout out to Hugo and Ali for their professionalism. read more

As the customer wore mask, the employees did not. Secondly be aware of the extra canister/premium air filter charges without for warning. Extremely kind staff with horrible customer communication. read more

If I could give this place a zero I would. They lied to me about having a bad battery when I went in for an oil change, tire rotation, and alignment. I was smart enough to have them jump my car and take it to auto zone. Good thing I did because they checked it and there is nothing wrong with my battery. I have cranked it 4 times since I got it back and it works fine. The alignment was a bust too. For some reason they could not do an alignment on my 2011 Altima, now my car has an even worse pull to the right. Thanks for nothing! read more

They used cheap oil instead of the synthetic they charged for. It is on the window sticker and the receipt as pennzoil High Mileage oil instead of the Synthetic I paid for. The guy at the desk changed his story a few times, but refused to do anything about it. read more

This is my favorite shop!! I've been in the area a few years now and they have always given a fair price and not trying to up-sale me on everything. They work quickly and very nice to deal with. From inspections to brakes and many in between they got you!! Ask for Jon he's the best!! read more

My car was smelling like something died in it and wow there was a dead rat in my air vent! Jon and Jeff are so amazingly helpful and kind. Even had one of their guys take me back to work while they worked on everything. They went above and beyond!!! Highly recommend this place and asking for Jon for help. read more

While I rely on Yelp heavily I don't review often or follow-up on prior reviews. I just noticed "Joe" responded to my review by stating I was charged a competitive price. Not true. Here's his off the record email to me. "Mr Don, thank you for working with me, so what can we do more to keep you as a loyal customer? As of now, I understand that you paid a total of $150 extra . I can honor you an " in house credit" for that amount. Would that work for you? " I never responded as I have no faith in these guys and would not take them up on their $150 credit. Why rip me off in the first place? Don't go on record and lie about the situation to prop up your business. read more

I brought in my 2010 Honda Civic LX for some slightly overdue 100,000 mile maintenance. The technicians on duty were polite, professional and helpful. They provided me with a price for replacing radiator coolant, replacing transmission fluid and replacing the spark plugs upon request, and discounted $40.00 from the bottom line since I was getting everything done at once. All of the work took about an hour and a half from "Hello," to having the car pulled up around front. They even answered my technical questions on what products and parts were used for the service work which is greatly appreciated because I can record accurate information for my vehicle maintenance history log. I drove her out of their garage about four hours ago and no surprise issues or problems have arisen yet. 8/10; would bang again. read more

Pete and the crew were super helpful in replacing my catalytic converter! It was very reasonable and they were able to get it back to me extremely quickly! I highly recommend them! read more

I got a power steering pump replacement at Kwik Kar for my son's Camry. Great price, quick service. Had a hiccup that required me to take the car back to the shop but the team was very responsive and even stayed late to fix the issue on the spot. Things go wrong from time to time, it's how a business responds when things go wrong that really matters. I will be going back. Thanks guys. read more

Writing this so no one else gets scammed by these idiots. I went there yesterday for a simple inspection. They told me I needed these $600 dollar engine sensors, to pass my car. I agreed and paid for the cost. When I went to pick them up they said sorry we thought that was the only issue you actually need 16 more sensors for double the cost. I told them forget it and to put the old sensors back in my car, they refused and refused to let me speak with the owner. I called another location and was told this location was just acquired a few months back and the owner is a scammer. Said they run some break special and only put 50% of the padding on, leaving the cars very unsafe to drive. STEER CLEAR OF THIS PLACE!!!!!! read more

The gentlemen (and I mean that!) are so wonderful at this Kwik Kar location! I am always in & out, "kwikly", and with a smile. Great location! read more

This experience was terrifying. I went in (without my boyfriend- I'm a young woman) to get a bolt replaced that was on a covering under my car and they immediately said I needed an oil change. I knew that my synthetic oil was good for 10,000 miles (I was 400 miles over but was planning to go to my regular place next week). There was a group of about 5 different guys working there. They said it was 8,000 miles over limit so I also needed a complete engine flush for an added charge. After this they said the bolt is free and they had to check to see if they could get a deal to include tire rotation with the oil change. They didn't know that I am an engineer and work on compressor maintenance in plants all the time. They mocked my tone in a high pitched voice and treated me like I was incompetent. I'm now at my regular body shop (Midas) and walked through the same concerns with this shop. Midas says everything is fine and I'm just getting an oil change. It is unfortunate that it's so hard to find places that won't take advantage of young women with cars and constantly try to upsell you with fear and shameful tactics. DO YOUR RESEARCH BEFOREHAND AND NEVER BE AFRAID TO GET A SECOND OPINION! read more

Kwik Kar has once again lived up to the high standards they always have. I dropped my Yukon off at 8:30 am last Thursday for what I though was going to be a quick alignment. I got a call shortly thereafter informing me I needed a complete new front end. They explained everything that was going to be done if I desired and didn't pressure me into getting anything done I didn't want to do. They were able to get my entire front end replaced by the end of the day and I could not be more happy with the service and professionalism from Kwik Kar. I will continue to go here for all of my automotive needs, as I have had great experiences every time I have gone there. read more

Ivan is my dude, when you get there he will handle everything with a smile. The service is quick and all the guys awesome. Best car place I have ever been to! read more

I took my vehicle (Chrysler 300C 5.7 V8 HEMI engine) in for an oil change and was told by a service technician that the car needed to have its spark plugs replaced which would cost 299. I was told it needed to be taken care of, especially since it was a HEMI engine before they start backfiring and result in further, even more expensive problems down the road. This did not sound reasonable, as the vehicle had just turned over 30,000 miles. So, I deferred to the owner's manual to find that according to the maintenance schedule, spark plugs do not need to replaced until 100,000 miles. It is infuriating and outrageous as a consumer who patronizes a local business and spends their money and entrust the care of their vehicle to a supposed knowledgeable service technician who who then try to sell something that clearly was out of necessity in an attempt to scam the consumer. read more

5 star customer service, I've taken my truck in over 5 times in the last few months to get more air in my front left tire. Each time the service manager takes care of me and pumps it up and sends me off. Finally the last time they put it on the stand and figured out a small nail was the culprit. A++ thanks guys! read more

It was super simple and quick for an oil change. They kept me informed of issues that arised and didn't make me feel pressured to purchase anything. I imagine their mechanic work is similar. Totally worth going! read more

I'm impressed. I visited the 1060 E. Beltline in Richardson for an oil change and a state inspection at 2:30 on a Tuesday afternoon, I was promptly greeted and they started the work immediately. I interacted with multiple techs and staff members, all of which pleasant and helpful. I was informed to be aware of the condition of my drive belt showing signs of wear but never pressured by "up-selling". I used a mailer coupon for both services so I paid 89 bucks for the entire visit, the work was complete and I was driving away by 3:00. I would definitely use this facility again and would recommend them. read more

Incredibly helpful and friendly staff. Spotless, clean facility.. always a pleasure to hang out while waiting for my vehicle. Have never had any issues with our services performed on our vehicles. AND, today they were grilling hotdogs and hamburgers for their customers, in 110° weather! That's going above and beyond stellar customer service in my book! :) Definitely recommend. read more

Kwik Kar - Oil Change Stations Near Me - Plano, Texas

Fast service & friendly, competent employees. The Assistant Manager works directly on the cars; management isn't afraid to get their hands dirty. Would definitely recommend for a variety of maintenance and repair work. read more

Highly recommend coming here for any work. John is a very sweet red headed man that helped me immediately and listened to what I needed regarding getting my car in good repair. He did not try to scare me into getting unnecessary work done, which is greatly appreciated. Thanks John! read more