Visited Luna Grill today for the 2nd time. There are many Mediterranean places popping up around Rancho and I think this one is pretty good. I had the chipotle chicken pita wrap (not spicy at all) and the meal comes with fries, rice or salad. I chose the salad which did not have much dressing on it, or no dressing at all probably. I also ordered a side of grape leaves which were really good. Aside from that I think the food was okay. read more

I was excited when they opened a Luna Grill out here, and the food is always great. Unfortunately, I can't say the same for the staff. Maybe some additional training will help. read more

the food was good. the service was not. I had the person upfront talking about how many tips they got from the last person. i love tipping...but it did not make me want to leave a tip. When i asked her for some sauces for my food she looked straight at me and didnt answer. Instead another employee handed me the sauces for my meal. sad that people dont care about basic customer service anymore. read more

Love this place! Food is awesome and service is great. Best take out in town but eat in is just as good. Walk up and pay kinda place

Legit! While out of town on business I found this gyro spot across the street from my hotel. Nice, atmosphere and good food. I had the El Greco Fries, a slice of Baklava and carrot cake cookie. You can't go wrong with Luna Grill. read more

The food, hibiscus strawberry drink, and the service was AWESOME. We had the gyros and Mediterranean salads and both were very good and satisfying. We were celebrating my friend's birthday and they made her feel special. read more

The food is always great and Ana E. and Priscilla O. we're extremely nice and helpful!

Prisilla was very nice. Food was excellent. I eat here all the time. Place is really clean. Always great service.

Ana e. Did a fantastic job helping me to understand what I was ordering. Their food smells great (haven't eaten it yet), but if its as good as the service, it will be fantastic. Thanks again, Ana read more

Well something has changed at this Luna Grill. The Chicken was not good, the humus was horrible. Used to love this Luna but it is way off. The service people are very nice though, but the food was horrible. This franchise or location has a problem in the kitchen. read more

Went Ikea today Made a off side trip to go to the grill The service was excellent, consider when we walked in they were super busy. I had the gyro and fries, the gyro was great And the fries cooked to perfection of crunchy. Levi was very attentive to our needs as well as all others in the seating area. The staff in general was very polite both in initial greeting, asking how things were, and in saying goodbye, thank you, and come again. I've been there twice now, and will make the short side trip again, when I'm in the area. read more

...great food...exceptional service...a big thank you to ALANAH who seriously went the extra mile; brought me extra pita bread because I got confused with what I ordered AND then took my order herself "from my seat" of an extra hummus (took my cash brought back the change along with the hummus)...employees like this are keepers!...thank you! read more

It was my first time trying this location and I was extremely disappointed. I ordered the chicken kabob plate. The chicken was dry and flavorless. The tomato was overcooked. I won't be coming back. read more

This is one of my favorite lunch spots! I usually get the Warrior Wrap (not on menu) and is very filling. Their salads and plates are very good as well. Fast casual at it's finest. read more

I REALLY want to give a better review because the food is tasty. Reason for 3 stars is the price point and portion sizes. I was surprised to pay $14 for a chicken salad that had about a cup of greens and a few pieces of chicken. Not worth the cost. Also I think if you are going to Mediterranean usually hummus is standard inclusion but not here. You have to pay extra. I will say if you do pay for the hummus it's pretty tasty, as well as the sweet potato fries and beef kabobs. However you will get more food for your buck at another Mediterranean restaurant down the street. read more

The food at Luna grill is excellent and nutritious. It is our go to if e need both vegetarian and meat food In the same meal. I'm in love with their Greek salad. Their customer service is top notch. I ordered a meal with Greek salad but they misunderstood and gave me Greek cabbage. No problem. They came back with a Greek salad. No talk about price difference. Just want you to be happy. I recommend them to everyone I know. read more

This place is fire. I come every time I'm near and hungry for a healthy choice of food/protein. Luna Grill serves a clean taste. Thank you LG! read more

Luv me some Luna Grill!!! Thank you for the awesome service!!! Hummus sampler and sweet potato fries are amazing!!! Also got a free appetizer with my points. read more

Luna grill is bomb and the staff there was nice. One plate was plenty with left overs and the chicken was moist. Shout out to team members Josh, Ana, and Priscilla for being kind and helping me figure what they would recommend to eat. Staff was super friendly and the place was very clean. I will definitely be back! read more

I found it yummy and fresh! I can't find a good gyro anywhere close by with gyro meat so now I can come here! The garlic sauce dip stuff was delicious and the hummus and olives too. Only bad thing is I wish they'd serve spanakopita!!!! *Hint hint* read more

Came in at diner time and Ana E. The cashier gave me excellent customer service. The food was well prepared. I Left satisfied. Keep up the great work! read more

Customer Service one star. First, they got my order wrong. Instead of apologizing or saying sorry, the cashier literally looked at me and shrugged... UM EXCUSE ME. Disclosure: I am purely writing this review for their poor customer service today.. This is an announcement that the staff at Luna Grill needs to familitarize themselves with their employers menu and improve their responses when THEY get the order wrong. I made an order over phone. I told my order to a male worker, and he even asked me to repeat my second order (the one they got wrong). He replied, "Thank you for repeating that". SO, I'm assuming at this point, message received. I come in and the cashier is reviewing my order verbally, and I notice my second plate (i.e. chicken and kefta plate) got placed as chicken ALC... this is an issue bc: 1. The man who took my order double checked and did NOT correct me with what is actually served on their menu (ie they don't serve kefta) 2. He just assumed that replacing something he didn't know about with chicken ALC ($8 for FIVE pieces of chicken.... that is absolutely ridiculous). 3. The cashier (a different male) was completely unapologetic. Why should the customer have to advocate so hard for herself when LUNA GRILL got the order wrong. The cashier should have offered to give me this ridiculously overpriced chicken ALC for free bc they got my order wrong and tried to charge me with a much more expensive alternative. I unfortunately didn't realize how many pieces I received until I got home, and I was too upset to even attempt to drive back. I felt completely screwed over today and I am furious that this even happened. Instead of calling in to tell off a manager, I figure Yelp is a much more efficient way of spreading the message that the staff at Luna Grill is LACKING and needs to be improved. I hope changes will be made so that this poor representation of customer service does not continue to negatively influence Luna Grill as an establishment. read more

The food and service was good. A little on the expensive side but the food tasted fresh and was well sea. One of our plates was taking longer than normal and the server offered us an appetizer free of charge for the longer wait. The dining area and restrooms were very clean and welcoming. read more

First time here and everything was delicious and service was great. We were promptly greeted and helped along as we ordered with our questions clearly answered and recommendations given. Our food came out quickly, looked and tasted very fresh. Portions were generous and worth the money spent. The gyro meat and chicken combo was fantastic. We will be returning soon. Thank you Nate, Gabby, and Fred for making our visit one to remember. read more

Try the veggie kabob plate and get extra hummus and pita bread -- it's amazing! The employees are also super nice every single time. I love this place. read more

So this is 23 dollars worth of food ...8.99 for one piece of lamb. I really don't see how it was that expensive customer service was horrible. I'm very disappointed with this place I'm very used to how much Mediterranean food cost but that is unacceptable. The food at best was subpar, didn't even finish the food will not be returning. read more

Luna Grill Rancho Cucamonga - Mediterranean Near Me - Rancho Cucamonga, California

Great food and customer service, walked in and right away saw a friendly smile coming from their staff and was greeted by Ana estrada who was working cash register! definitely would come here again ! read more

This place is off the hook it's so delicious I've been back many times the most recent time there was a super nice girl Ana Estrada she had the best customer service ever and just kept on smiling. Smiles to me is everything so that and the great food was just perfect I'd definitely come again and would recommend this place if you see Ana Estrada you will see what I mean. read more

I had a great experience the last time I ate at Luna Grill. The cashier was very nice and friendly, she was very helpful and answered any questions I had in regards to the menu since I had never had Mediterranean food before. I don't remember her name but I remember she wore glasses, and had her hair braided up and that she was very helpful, nice, and displayed great customer service skills. The food was amazing as well but I appreciate how nice the service was and I would definitely come back to eat again for lunch! read more

Wow, just wow! Hubby and I came out here a couple of weeks ago (finally found time to write a review) and we were impressed. The food was absolutely delicious and the service was excellent. This was our first time trying Mediterranean food. It was astonishing how great our experience was. Hubby and I ordered the Steak kabobs and they were breathtaking! We loved how light the food was but yet very flavorful. We will definitely make another stop when we're in the area! I believe this restaurant is fairly new. Keep up the good work Luna Grill! read more

The food is honestly amazing but the customer service at the restaurant left a bad taste in my mouth. The front employees are completely unaware of what is going on or how to manage a business. read more

I got a pick-up order through their website. It was convenient and my food was ready on time, early in fact. Unfortunately the portions were quite small for the price, both for the entree and dessert. read more

Great Mediterranean food, the falafels are so good, hummus is great, pita bread is always perfect. It gets busy but with good reason.

The chicken kabob is so delicious I love it here ! Staff is friendly and restaurant is always clean 10/10 recommend :)

I came for lunch and food was good and came out fast. Backlava was great! I ordered the sirloin plate and the hummus trio. Pita bread could've been toasted and seasoned but overall had good flavors. read more

Super irritated when I went into Luna today. I ordered an El Greco Bowl with rice instead of fries. I have been ordering this bowl this way for YEARS in Orange County before Luna came to the IE. Even before Luna offered the bowl with rice I ALWAYS subbed rice for fries. I go into today and ordered my same, I could hardly finished before the cashier interrupted me "we no longer offer it with rice". She didn't state for an extra charge I could sub, just that it wasn't an option- any fresh food substitutions should be options- because you serve rice in other dishes. I walked out and ate at Blaze with my family instead. read more

The quality of the food was amazing and fresh! The portions are very favorable for a hungry human. My girl EBONY provided outstanding service and guided me through Mediterranean Food Heaven. I'll be back for sure! I ate the food so fast forgot to take a pic. read more

This place has it all: good food, friendly staff, clean bathrooms. It was my first time here and will not be my last. The gyro wrap is full of tender, tasty meat with fresh veggies and a good tzatziki sauce. The grape leaves were delicious with a great filling - meaty but containing no meat - and a great sauce on top. One of the best items I tried was the feta fries. So freaking good! Thin and crispy with a nice seasoning and plenty of feta sprinkled on top. The servings were generous and everything was fresh. A winner! read more

First time going to Luna, recommend it by some friends. I was excited to go since I love Mediterranean food. Sadly it didn't meet my expectations. Ground beef kabob was okay and the salad was a disappointment. They only use arugula which it can be bitter and hard to eat. I wish some Romain lettuce could've been there. Dressing was blah... in many Mediterranean restaurants the hummus is included, here you overpaid for a small portion of hummus that hurts your pockets because the flavor is not there. What it really grossed me out and one of the reason why I would never go back is the unisex restrooms. There are two, just tag them Men and women! Or if you have to keep them like that, please make sure that someone is constantly checking on them, the lids on Both restrooms had urine all over. So disgusting! My three stars are basically for the kind customer service. Sadly to say my first and last time to have some Luna read more

Stopped in and was thoroughly impressed great food and good service! Alyssa was amazing! She was so knowledgeable about the menu and answered all my questions. Definitely will be back!! read more