We all know McDonald's don't have the best customer service, but this morning's experience ruined my day. So I was supposed to do curbside pickup at McDonald's. I went in because it's been about twenty minutes and I haven't gotten my food. Lady at the counter couldn't find my order, so then she called her manager over. she looked it up and finally found it. She said, "you did a curbside pickup, right?" I said, "yeah." So she said, well, "you're supposed to wait in the car and we'll bring it out to you." I said, "for how long?" She said, "until we get to your order." They couldn't even find my order in the first place. WTF? That ish ruined my day. Can't believe she would say that ish to me. read more

We refer to this McDonald's as "Methy D's". If you've been there, you know why. Horrible food and very long wait in the drive thru. If you like eggshells in your McMuffin, Methy D's is the place for you! Go across the freeway to Lucky Greek for an awesome breakfast burrito! You won't be sorry! read more

I give McDonald's 5 star because I ordered two thing and I got an additional cheeseburger and a large fry. McDonald's is pretty good.

The guy at the register this morning was very rude and condescending with no customer service skills. You need to do a better job of weeding workers out that don't want to work. I do not recommend this McDonalds. read more

I would give this McDonald's a negative star, if I could. The employees here are rude and have no customer service skills. You wait forever in the drive thru and when you get to the window, you never get a greeting or a thank you. I won't be coming to this McDonald's anymore even if it is closest to me. I don't feel my money and business is appreciated here. They left a bad taste in my mouth. read more

Just wanted to give a big shout out to the Lady who works the morning shift during the week I dont know her name but she wheres a pony tail and takes Orders and she is about 40ish I think anyway, she is always so nice! I was a little short of money on my breakfast and she gave me my milk and one hash brown free I was so impressed who does that? no one she needs to be awarded for sure I work in the area and I will continue to make that Mc Donalds my breakfast go to place !!! read more

Ok it gives me no joy to write this as i have fond memories of working at mcdonalds as a teenager in high school. Yet what happened was kind of sad and frustrating as i remember taking pride in doing things right and making cones and sundae's was one of the more fun parts of the job when i was a teenager. So I ordered two strawberry sundae's as well as a cone. Yet as I pull up to the pick up window the employee has the Sundae's in one hand to either side and they are spilling out of the lids both the ice cream and strawberry sauce. I point this out to her and ask her to kindly make new ones that are not dripping so she goes to the corner out of eye signt. So i pull up a little further to change my visual perscpective and she is trying to clean them up with her hands and napkins. Not exactly appetizing so I figured go inside so as to not hold up the line and get them made fresh right in front of me as clearly she is not wanting to re make them so better to have them done to make sure they are a lilttle hygenic. So I go in and tell them she tells me that they are out of mix! So I ask for a refund they call over the manager LAUREN. Now Lauren looked irritated that she was called out. She takes one look at the order board to see what I ordered and goes to the register to get me my refund. So she hands me the refund reciept as well as my money and noticed that she refunded for plain Sundae vs. the strawberry type. I point that out to her and she says that is the right amount; and promptly returns to the back. I go to my car and get my reciept and return; I know passive aggressive when I see it and that is exactly that. One of the employees finally calls out Lauren I show her the reciept and then i get the exact refund. Now I know it sounds petty but these were for my wife who was craving these things and I have nothing to show for it. So long story short if you ever want something made right that can be potentially messy do it at the counter vs drive through. Lauren was not concerned what the problem was or that this could be a training opportunitty for her employees. She just wanted to get this over and go to the back office and not be bothered. When I get a change I will probably post the before reciept and after reciept. So first they take away the chocolate dip option of the cones and now they can't do Sundae's right. Sigh...... read more

They Are always closed at 10 o'clock and their food is horrible definitely need to make changes at this place I always try to avoid this McDonald's so sad read more

I spent over 25 min in the drive thru yesterday, I asked to use the coupon for free fries the girl tells me she doesn't know if they can honor it as a meal but she'll check at the window. She can't figure it out so I tell her to change my order of large fries for medium that it's fine and actually better that way. She doesn't even acknowledge my suggestion and called her manager, Lauren, who told the team member to change my meal to a large and then change one fry to a medium. All this without acknowledging my presence or explaining what was going on. When I get to the next window I am handed my drinks including the medium lemonaid that was charged as a large. I ask the very nice girl at this window what the medium meal cost and I am told it's $4.89 yet my receipt pictured shows I was charged $6.48. I tell her I need to know what this is about since it's not what I ordered and explained what happened at the prior window. She gets Lauren who tells me she changed it to a large to be able to make the medium fries free and that she was giving me the best deal she could. I tell her, I don't understand how, yes the fries are free but I'm now paying $1.59 for one of my meals. She then says "what do you want me to do two trans actions then" I tell her if that's what it takes to get it right, she then stares at me for a minute and asks if I really want her to refund me and do that and I said yes. Lauren then takes the recipit to another register, 5 mins later comes for my card and then after about 10 more mins she brings me my card and hands me my receipt. While this all is going on I can hear the crew talking about me, saying, " it's just $3" & "that's crazy" & "I'm on her side she isn't getting what she asked for". As I left there were 6 or 7 cars waiting for their food as this was getting resolved because I wasn't moved to the waiting area. When I checked my account nothing was refunded. So disappointed in this place, wish I could give zero stars. Even tho its the closest to my house l will never ever be coming back, especially as long as Lauren works there. All my McChickens were spicy, on top of my daughters mean costing $1.59 more than advertised as I was given mediums for the meal b read more

Everytime after 9 the icecream machine is down , i worked for fast food industry and i know that it probably has to get cleaned and the employees are to lazy to reclean so they say its down, terrible service. How do you not have no apple pies , and the ice cream machine is down , you guys should hire people who arent lazy !!!!! Worst mcdonalds in the corona area . This happened to me 8 times so fucking irritating read more

Open 24 hours, but if you plan on coming here anytime after 10:30PM, be ready for every excuse in the book to make you continue your way through the drive-thru without ordering anything. "We're only accepting cash." "We're only accepting Credit Cards." "We're washing our pans, so it'll be a 30 minute wait." "We've ran out of cheese until the morning." Lol this place is s joke. read more

The slowest McDonald's i have ever been to 20mins waiting in drive thru with one car in front of me

Service was horrible wait times in the line were easily 20mins plus! I would not recommend this McDonald's it is the worse one I have ever been too! Would recommend just going to in and out way better food and service read more

wow the manager at this time and day sucks ass!! my husband waited 10 min for a coffee at the pick up window she was extremely argumentative when her trainee came to her rescue her and saved her from taking it to the next level!@ read more

Always good service and fast , we come here on our way to work , this our break time stop.. Very clean and the server is very prompt read more

They put rotten lettuce in my Mc chicken... the taste and smell omg , even someone who is color blind can see when lettuce is way beyond consumption. I hope someone messes up your lunch too karma is real!! read more

Garbage, debit/cc machine is constantly down on multiple occasions, isn't McDonald's a big corporation? pathetic

I am very angry with this location. I ordered a double cheeseburger mini meal plain and a #2 no onions today at noon. I was asked to park , waited 10 minutes for my food.. Strike one. Got the food and back to work only to discover the double cheeseburger was not plain onions and all and the #2 had onions. I verified on screen my order was complete. You owe me a lunch McDonalds. read more

McDonald's - Fast Food Near Me - Corona, California

i wish i could give them 0 stars i went and got a happy meal just because i wanted the monopoly toy they said they were going to give it to me but when i got home i checked and they had given me the operation game and then they said they couldn't return it so i politely asked to return it along with my sister with stage 2 cancer. They told me to shut up and no exchange could be done but just as i was leaving they called my sister baldy i got mad and i confronted them just to get spitted on then they started throwing all the toys at me and said to keep the filthy toys. they luckily didn't injure me i believe that's what left them unsatisfied because they threw at me a knife now i'm missing a finger therefore if you like your finger don't come here now i'm also disabled.....:( read more

Drove off and come home to my daughters Happy Meal w no freaking food inside!!! who the f*k is checking quality?!

So I went through the drive thru right and I'm enjoying my food in the parking and I see one of the employees use the restroom outside in the garbage cans and go back in probably didn't even wash his hands luckily I don't live in this area at all I traveled out here to visit some friends. I'm from of and shit ain't like this over there !! Never coming here again read more

Why you gotta do me wrong like that?! Ordered 2 big Macs and a few other things but when I got home, to my disappointment there was only one big Mac! I don't go to McDonald's or fast food in general often but I'll probably boycott McDonalds from now on haha read more

The drive-thru is unbelievably slow. It's upsetting how slow it is because it is conveniently close to my house and the 91 freeway.

Only reason I go to this McDonald's is because it's the closest. It's also possibly the worst. They've gotten my order wrong a number of times. I have kids and they NEVER have the correct happy meal toys. It's always an old toy. My kids are constantly disappointed to see an old toy rather than the toy that is advertised on their store window. Someone please tell my why this is allowable. read more

Terrible drive thru experience. The cashier did not want to be there and her attitude clearly showed it. She acted like we were a bother for asking her questions. Sorry, but it's not my job to memorize the menu and specials. With service like this, makes you wish there were more automated systems... read more

Went through the drive though about a hour ago and ordered quite a bit of food. One thing on my order was a 6 piece chicken nugget kids meal. When I placed my order the lady on the speaker told me they didn't have anymore chicken nuggets. I was in complete shock, it's flipping McDonald's! Then I asked "do you guys have tenders then" she said "yes" I then asked if I could swap they could replace the nuggets for the tenders. She asked the manger in duty who is Lauren and she said they couldn't accommodate me. I was floored, i have worked in the food industry for years and that was just completely terrible. If you are out of something you should be able to accommodate your guest as best as possible! I have a daughter who won't eat anything f but nuggets!! She then goes to tell me the nuggets will be done in 10 min! No I'm not waiting for that so I cancelled my whole order! I then pull up to the window ask to speak with Lauren the manager who did not come and speak with me instead she told Shannon who was helping me at the window that the nuggets are done now. So I replaced my order and got my nugget meal. I come to this McDonald's multiple times a week and normally don't have any problems. The customer service tonight was terrible and not acceptable. I hope to not run into this problem again at this location! The only reason I'm giving this place 2 stars is because Shannon was very sweet and understanding! read more

awful service! was offered crack on my way into restaurant, Big Mac tasted like soft garbage

Rude, lazy, order completely wrong, more rude & a long wait for horrible food. HORRIBLE ON MANY LEVELS

This place sucks got the dollar cheese burgers x2 and no cheese they was cold no pickle no onion wtf

Came here for a happy meal only for my toddler, was told they have no toys and if I wanted anything extra. I declined to order and had too sit for 15min to get out of the drive thru. I just don't understand how dam hard is it to get it right? read more

Worst drive-thru experience ever. Nearly 20 minute wait for two drinks - which were melting by the time we got them. Obviously they were poured and sitting on the counter way before we could even get to the pickup window. Zero cars were being pulled out to wait for fries, or orders... everyone in line had to wait on other orders. Not a fan. read more

Worst customer service I have experience at McDonald's in my lifetime. and they have a bait and switch problem on their menu. if you want to save money and get the same crap just walk next door to the AMPM where the food is actually better in the service is fantastic. read more

I've been in their drive thru for 20 minutes?! How is this even possible with only 3 cars in front of me the whole time?

No idea why they are rated so low. Cleanest McDonalds I've been to, in a while, and clean restrooms.

Very clean restaurant. Recently remodeled and now has signature burgers. The dining room is clean and have new furniture. Good staff. Only down is that it's tucked behind the gas station read more

This is the 3rd time in a row they get my order wrong. I didn't want to write a review because I figured it was an honest mistake and I see this hasn't only happened to me. I only got two items! Definitely going to be checking my own order before leaving the window from now on. read more

POS service. Gives a diabetic regualr coke when asked for diet and then female manager gives attitude about it when asked for the correct drink. Says she didnt know customer was diabetic. Like that matters. Either way its not what we ordered. read more

My Boyfriend came here today for lunch. His burger was cold, the bun was stale and the meat was dry. When he asked them to replace it he got a bunch of crap from the girl working and Manager Dave. When the girl came and brought him his replacement.......... she said "that is it we are not cooking you more after this, it cost us money". I said forget it I want my money back I have been a Manager in 4 McDonalds in England, I know exactly how much this cost. I asked for my money back and went to the counter the manager on duty "DAVE" was extremely abrupt and said "did you pay by cash or credit" no apology. I explained the way his staff member spoke to me and asked his name...... HE asked WHY do you need to know?? In my opinion McDonald's has set extremely good customer values across the world. I have NEVER been treated and spoken to in this way by young people who have NO CLUE in customer service.................. on a side note note I was the only customer there so they were hardly rushed off their feet. Appalling service and treatment!!!!!!! THIS young man should learn how to speak to customers or else one day or else he will fired. NEVER BEEN TREATED like this at a McDonalds before!!!! read more

I'm rating this Mickey d33z with 5 stars for dat curvy, voluptuous piece of Asian azz wid da huge rack working the drive thru. I ain't never seen a girl pour a milkshake so sexy doe. GAT DAAAAYUMN. read more

Offered me a deal for two McChickens for 2.50. Didn't get the other sandwich. Dumb ass me for not checking. Fuck you for not giving me my right order. read more