I get to the drive-thru and they ask if I am using the app to order. I say yes, because I have a reward for a free hash brown. I give them the code on the app. They say it's not valid. They tell me to drive to the window to show my code. They still say it's not valid, even after showing them the code the app gave me. They wouldn't give me the free hash brown. So, their app sucks. It tricks you into ordering something you can't get free, just to get you to go to their restaurant. Ok, fine. I did order an Egg McMuffin that was fast and delicious, especially after the bad taste in my mouth Selva Coffee left in my mouth from right before coming to McDonald's. McDonald's is fast and reliable when you want to eat a good breakfast. Selva Coffee doesn't even have any food until 10am. That place sucks. Don't go there. This McDonald's was fast and good. I highly recommend it, but their app is a lie and it sucks. read more

They call this place the rich and fancy Golden Arches. These employees walk around like they are so high and mighty. Just farting around with there pinky out. I asked multiple times just for a few measly ketchups and a BBQ sauce and these people couldn't even give me that. I just spent $69 here getting a basic delicious healthy meal and I just want to get lost in a bit of sauce. Once these Richie riches were finished snobing off about my bbq sauce my whole meal was so cold and I swear there was Juanita's mustache hair in it. She always gets that hair everywhere. read more

First time getting my Big Mac fix at this Mcdonalds. I don't get the bad rep, it is one of the nicest ones, super clean, very spacious, I sat at a cool table with colorful lights that kept me entertained until my food arrived. Friendly employees and easy parking and area in general (nice location). I love their coffee drinks too and the fact that they had them available even if I went kind of late. read more

See all

App sucks, took my money said they were prepping my order went to go pick it up they say its not in the system i try to get refund and it tells me no because "the order is already being prepped" 0-10 workers didnt help anything either Do not recommend read more

Not sure why this McDonald's got such a low rating from others. It is clean and the staff is really friendly. Love the Christmas decorations. They even have a tv with the football game on. The music is fun too. The food was warm and yummy. Great job! read more

Longest hair found in my breakfast burrito on my last bite... I spit the whole bite out and felt disgusted! I didn't even try to eat the second one. Went to the McDonalds website to fill out a complaint and I was only given the option to use the virtual assistant. Which apparently needs to be updated because it doesn't understand that I ordered a burrito and listed every menu item except the one I ordered. Gross and disappointing. read more

McDonald's - Hair in food - Fast Food Near Me - Del Mar, California

Stopped by 10 pm on way home from kiddos prom. Place was packed which was good but fries were cold and tasted like shoe leather and women's bathroom was a mess. Staff member was using the bathroom as I came I and didn't even pay attention. read more

Went to drive through and ask if they had coffee right now and was told yes. I ordered a large and proceeded to the drive-thru window and paid for my order. The young man in the window said there was only a little bit of coffee did I want to wait for a fresh pot or have the little bit that was in the cup. Naturally I opted to wait for the coffee and was told to park in space number one. Eighteen minutes went by before I received my coffee. Seems excessive to me but at least I got a fresh cup of coffee out of the deal. read more

Ordered at this establishment at 8am for the first time and that was probably hands down the worst experience I've had. It's as if nobody knew how to work there except for pushing buttons. Upon receiving the order, the teller does not offer condiments or ask if we need anything else. We ordered a Sausage McGriddle, Hashbrown, & OJ. What we got was a sausage patty in between 2 pancakes (missing egg, cheese, & syrup) and a hashbrown (missing ketchup). The only thing right was the OJ..... 0-Stars read more

Really bad service the dumb Mexican manager typed my orders wrong and she charged me 2 times and did not want to give me a refund my food was cold and she read more

McDonald's - This dumb Oaxaca manager gave me cold my food and laughed at me bad service they should get a professional manager - Fast Food Near Me - Del Mar, California

This location in particularly, the gals that work there are exceptionally warm and friendly. Each time I go there I'm greeted with a smile. The service is also great. Even if I change my mind and decide to eat inside the restaurant. My egg roll today was cooked to perfection. read more

The man taking our order didn't get our order correct and took forever to listen to us to fix it. When we got to the payment window a man name sergio was extremely rude when we were trying to fix our order. He was speaking over us, giving us a lot of attitude, and still wouldn't calm down when we told him to chill out because it was completely uncalled for. I don't understand how people like this are even hired, and he should not be talking to paying customers that way. read more

The people who work here are all mexican and can barely speak english. It is really frustrating when I am on my way to work and have to spend an extra 5 and sometimes 10 minutes to repeat my order a thousand times. Please hire english speakers. They are also very very rude. read more

I'm curious about how the McDonald's in one of San Diego's wealthiest areas manages to have such poor quality. The tables are uneven and falling apart, the chairs are dirty and worn out, and despite the presence of self-ordering kiosks, cleanliness seems neglected. It's surprising that such a location doesn't maintain higher standards. read more

McDonald's - Worn out in dirty chair. - Fast Food Near Me - Del Mar, California

See all

We ordered four orders of fries but they said we had to pay for sauce and the lady gave us one ranch one barbecue and 1 tiny bag of salt. When she was done she said that when her manager wasn't looking she gave us another ranch. She kept telling us to repeat what sauce we wanted but we still needed more sauce. Never coming back read more

A very locked in Santa Cruz gave me 100 bucks in the drive thru. Go eat at the nectarine grove across the street instead of something healthier than McDonald's. read more

This place was not looking good when I came. The drive thru line was to the street so I went inside. There was a homeless man sleeping at one of the booths, coughing up his lungs. The bathroom was dirty and had toilet paper and paper towels all over the floor. The toilet seat also was not clean. I do appreciate that they got my order right tho as that doesn't happen regularly when ordering food from McDonald's. They were definitely short staffed for a Saturday night and do need to get more people working at that day/time. read more

I ate there today. A Big Mac. The burger was like 2 pieces of soggy cardboard. I won't be back.

If you're returning from a long drive from Los Angeles, this McDee's location is a good energizing stop. My review is only for the Hi-C and ice cream cone. Because can McDee's really be more than a star? I was craving an orange Hi-C and ice cream cone. Thank goodness this beverage has returned. Even better is a large drink is like a buck. I am peeved the ice cream cone is now more than a dollar. They try to skimp on the funneling height of the tasty ice cream treat but I refuse the portion and ask for a real ice cream cone. Because I've been around for awhile. read more

Don't come here. Especially after midnight. Literally go anywhere else. Paid $20 an hour and still can't make a plain iced coffee right and fills a large fry half way. No one knows wtf they're doing, and they don't take card after 1am read more

Food quality is typical for McDonald's unless of course you forget to say you want everything fresh. The biggest issue for me is the warm soda. That's right, warm soda. And warm soda = flat soda. They tried to hide it by putting two scoops of ice in there but it didn't work. By the time I got home the ice was melted, the soda was still flat, it was somewhat cooler, but now it's diluted. Epic fail. read more

I've only been here a few times but this location is above average in my experience. Large fries were actually large unlike other locations, staff interactions have been pleasant and there were a lot of people working here, but it still took a couple minutes to get some ketchup. I have to deduct a couple stars though. Staff was mopping the entire floor of the restaurant for some reason making it hard to get to places like the drink machine. They had a ketchup dispensor but no containers. Are we just supposed to put it directly on our food? It can be a little hard to get in the center but nothing like across the street. read more

I am happy to say that the staff in this location is just so amazing . Great customer service and they are really welcoming. We were on our way to Hollywood and we stopped really quick but decided to go in and consume since the staff was amazing. Every member of the place multitask , they were working hard and they are very kind . They gave water and whipped cream to my puppy WE ARE LOVING IT ! Thank you for such a great service and for that welcoming energy. read more

McDonald's - WE ARE LOVING IT ! Thank you - Fast Food Near Me - Del Mar, California

See all

TRASH PLACE they messed up on my order told me they would put my name down for next time instead of a refund. Come back and they have no clue about it. They just try to steal as much money as they can. I would never come back to this McDonald's ever. read more

all i got to say is an egg mcmuffin, bacon egg and bacon biscuit and a hashbrown ran me 18 bucks... that's a one star rating right there.... them messing up my order both of the times ive been there doesn't help read more

Come to this Mcdonald's if you're interested in paying 5 extra dollars for a meal and still get your order completely fucked up! They missed an entire burger and then covered the customized burger with everything I asked not to be on it:) The food looked and tasted like total shit. My soda was also completely flat. At least my gfs soda was okay I pretty much paid $20 for a dr pepper:) read more

If I could give this McDonald's zero stars, I would. The customer service here is absolutely terrible. I went through the drive-thru, placed a simple order, and when I asked for an extra sauce, the employee acted like I was asking for their life savings. I politely asked for one more sauce, and the worker immediately rolled their eyes and sighed like I was the biggest inconvenience of their day. Then, they rudely said, "You know we charge for extra, right?" in the most condescending tone. I said that was fine, but even after I agreed to pay, they still had an attitude, practically tossing the sauce into my bag without another word. It's just sauce. If McDonald's policy is to charge for extra, I completely understand--but there's no need to be rude about it. A little customer service goes a long way, and unfortunately, this location seems to have none. Between the attitude, the lack of professionalism, and the way they barely even acknowledge customers with common courtesy, I won't be coming back. If management sees this, PLEASE train your employees on how to speak to people with basic respect. read more

Honestly, I feel like I've given too many chances for this McDonald's. I'm someone who's forgiving as I've worked in the customer service industry. I'm currently working at the SD county fair so I've been buying McDonald's from this location because it's right by the fair. The first order I've made with them, they took so long with my drink when I did a drive through that I walked in and found my drink sitting there. I asked if this was my drink and the lady working there said in Spanish to her coworkers that I wasn't there but I was Waiting 20 minutes for just one drink only to see that the lady working was just putting blame to me saying I wasn't there in Spanish. Second time I've ordered from them, they forgot one of my orders. I ordered ahead of time through the app and was able to get it quick only to find out that one of my hash brown was missing. I gave them a third try because I needed food. I ordered from the app and when I went in (it's been 20 minutes since I ordered), I waited 10 minutes (30 min in total). I asked them where my food was and one of the workers said it's because you probably live far that the order just went through. The order goes through when you're 3-5 minutes away which doesn't make sense so me because I did the same thing literally just the day before and it was from my place. Overall, every time I've ordered from them, I've had a bad experience. There were more that I have experienced as I've been ordering consecutively almost every week due to the fair opening for a while. This place isn't worth it. :) read more

McDonald's was built on consistency, but the very occasional times we go to one, there has been, lately at least, no consistency. At this McDonald's, the fries were fine, the spicy McChicken was fine, but the Artisan chicken sandwich I received was so salty that I sent it back and had them prepare one freshly, which turned out fine. It's not gourmet, it's high sodium, and not something you would want to eat daily, but occasionally, on the run, if you choose wisely, the food isn't so bad. read more

McDonald's used to have the market cornered on highway travel pit stops. Of course everyone else caught up and now you have seemingly unlimited choices on where to take a break depending on which exit of a freeway you take. Say what you will but it's still a convenient quick pause where you know what you're gonna get. This location has a double drive-thru and they seem to get a lot of traffic so it helps keep things moving. A unique feature inside is an ordering kiosk. It's a digital touch screen where you can place your order. It will print out a receipt that you show at the counter when they call your name/number. Trivia Time: Remember the McSalad Shakers? It was salad in a large clear plastic cup with a dome lid. In the early 2000s, these salad creations from McDonald's were all the rage. They were discontinued in 2003 to make way for their premium salad line which is still around today. read more

McDonald's - You can order at the kiosk - Fast Food Near Me - Del Mar, California

Joselyn Cazárez, the unprofessional manager called to have my car TOWED and lied multiple times about why she called. First it was bc it was over 30 min! Then it was bc she said it was here overnight but when we check the sign it says for customers only. There is a sign that is hidden and says for customers only. WHEN WE ARE CUSTOMERS. $560 for getting my car back is absolutely ridiculous! We asked her for her HR person and apparently she said they don't have one. Again LIES, I work with labor laws so I will be reporting this establishment to the DOL. if I cannot get reimbursed then I will be taking legal action read more

I ordered a quarter pounder. they gave no lettuce after i asked to add it and they gave no ketchup after making me wait a long time. they only gave one sauce for fries after i ordered two meals and their fries were cold. read more

I understand this is a fast food restaurant. I also understand it's in a posh/upscale area of San Diego. That's why I stopped by today. I've had so many great experiences at this McDonald's. Today added to that. The staff was attentive and friendly. The atmosphere was inviting and I felt genuinely like a was cared for. One last thing to add. I've had many Friday afternoon lunches at this McDonald's. They were all pleasant and I always left like today with a smile. So much of a smile. I am going to post a video about my experiences. read more

This guy named Saul Herrera was a real jerk for no reason, my dumb McDonalds app was unresponsive so I couldn't give him a code for a deal offered, he charged it and once I was able to populate he said It was my fault lol for it not working and said it wasn't easy to do what I needed that it was very difficult for him to finish the transaction, I said if it's so hard for you maybe you shouldn't work here. Again lol. read more

McDonald's - Fast Food Near Me - Del Mar, California

Are you kidding me. I ordered a sausage egg mcmuffin. Thats it. Over $6. Nope. I dont care what minimum wage has gone too. Its robbery to charge this price. Im not going back read more

Carlos was really kind and provided great attention. He made my experience at McDonald's great.

My dad and I were on our way home from Ensenada, MX and my dad asked if I wanted to go to the McDonald's he's always taken me as a little girl and I said yes. I waited in line for several minutes while a worker was just walking around aimlessly and didn't make eye contact with me. Finally the manager who took my order was rude. My dad ordered a meal which comes with a drink and after waiting for 10 minutes she forgot to give us the cup so I asked for one which automatically comes with the meal. I felt that I was bothering her for items that come with the meal and weren't on our tray. I didn't receive a water cup with ice like I had asked so I just didn't ask for it again. She didn't give us a straw which is common sense so my dad asked for one along with a couple sauces since there's a clear sign that we need to ask for them. However when we do, shes bothered. As she gave my dad the straw and condiments, she rushingly threw them on the counter and my dad being the decent and kind man he is even thanked her and she ignored him. All the tables had crumbs and were dirty. Every single one of them. After waiting for 10 minutes for our food I asked the manager if she can please wipe down our table by the window and she made a face at me but she wiped it down and I thanked her and I told her that I appreciated it. I tried being nice to her. As my dad and I ate our food, an employee walked by the soda machines while there was toppers for drinks thrown all over the counter and the floor and he just walked past them and didn't pick them up. All the TV's had stats and graphs of unknown things when she should have cartoons or something for the kids dining or something entertaining. There was an older gentleman in his 70's picking up his order while I was waiting for our food and when he went to pick up his tray he mentioned something missing from his order and eventually walked away while the employee just watched him and didn't help him or at least ask to see if he needed anything. I felt so sad seeing it. My dad had to go to the restroom and when he walked into the stall he said there was a big poop across the toilet so he left. There's no well maintained bathrooms here and there were a couple homeless people in the restaurant without paying for anything. Overall bad management and employees. They ruined the experience and my dad said we won't come here again. Save your time and don't come to this McDonald's. read more

This place is so outdated and ugly , so many homeless inside and outside , restrooms not clean. Try not to go there . read more

This is not a joke. This place is unsanitary and should be closed by the health department. They cannot keep track of which car belongs towhat orders. On one occasion they gave my food to the car in front of me, who put their hand in the bag and gave the food back. So when i drove up thru they gave me the same bag and i told them remake the order new because an unknown car put their hands on my food. The McDonalds attended gave me a growl. Today in my order of fries was a fly or bee -- see picture. I am only going yo this McDonalds because the one i usually go to in under remodeling. Never again - its 3rd World. read more

McDonald's - Fly or Bee in Fries - Fast Food Near Me - Del Mar, California

13.57 for a quarter pounder meal!! 2 bux more than encinitas. I should have left when i saw the price on the drive through screen. I'll avoid this place next time. read more