The food here is excellent. I have tried a couple of their cheese burgers that hit the spot, along…read morewith some of their signature shake shack French fries,with cheese on them. On another occasion I had a crispy chicken sandwich that was tasty and lived up to shake shack famous signature chicken sandwich.The staff was nice and courteous. The atmosphere was friendly I would definitely go back there in the future.

We were boarding in JFK airport and this was the only shop which was super crowded.. The airport…read morehas so less restaurants and bars... almost all places where under renovation and thank God we had a Shake Shack.. This was the only place where we got beer... it was expensive and the service was so slow, but we had no other choice.. Average ambience . The place was crowded and there were hardly any seats to sit and eat.. They had both manual and digital counters and people got their orders really slow... I always love their milkshakes and fries.. ordered a vegetable burger and it was really average.... Took us about 10 to 20 minutes for the food to arrive... overall an average experience... 3 stars

This is one of the many dining options at JFK, with there also being a location of this burger at…read moreLaGuardia as well. For that reason, combined with the two locations, this might be the lowest-rated miniature chain in the city. Anywho, I was here a good while ago before going on vacation to India (you can find all of my India reviews on Google, as the country, like many others, is not supported on Yelp.) I got a burger and tater tots, which were fine. The burger was missing the "Custom" sauce, so they gave some on the side for the tots. The patty was dry and small, being closer to a slider, but it's US airport food, so some of that was expected. Tots were crispy at least. You can probably find better options, but then again, it's JFK.

My sister and I were flying out of JFK Airport in Terminal 5. I was hesitant to order anything…read moresince the prices for food at airports tend to be inflated. The area where Customs Burgers is crowded. However, they make it easy with online ordering via a QR code. There is also a few self ordering kiosks in front of the restaurant. I ordered a simple cheeseburger that came with a side of fries. I forgot how much I paid for it, but it was more than I would like to have. Anyways, it was okay for what it was since I was hungry. I wouldn't order it again, but it got the job done.

I accidentally forgot to press the "no sauce" option on my order. So, I asked the busboy if I could…read moremake a last minute change. He came back saying, "The kitchen already made your burger," and left again. He proceeded to make the burger himself! (there was a huge line which makes this even more impressive)

Waited a while but worth the wait! Just as good as the ones at a stand alone location. They also…read morehad employees weaving around the dining section offering feee refills!!

My second time here and good service , good hot food…read more Sports and TVs are on what else do you need. We will be back to try some more stuff .

I an disgusted and disappointed . Last night I saw a man bring his take out order back because he…read morewas given wrong order . The waitress was on her phone while the man patiently waited for about 3 minutes before another staff member told her to get off & assist the guy. The waitress TOOK BACK THE RETURN FOOD, PUT IT IN A DELIVERY BAG & GAVE IT TO AN UBER EATS driver!! When the food leaves the kitchen it cant be reused !!The lack of hygiene & inability to follow basic health codes was enough for me to not return.

I know it's cliché to hate on airport food, but I really did come at this with an open mind and…read morestill was majorly disappointed. The "chef" didn't pay attention to what I ordered, missing some core ingredients listed in the Pub Burger and in my own add-ons. Then when I asked to have it corrected, I received so much attitude, like seriously horrible custom service. Also, quite over priced given the food quality and customer service level. Pub Burger: Thick and dry. Kinda like those cheap frozen grocery store patties. Also, not much flavor at all. They forgot to add a lot of the toppings. Fries: Mediocre.

Hungry in the morning and stopped by to grab a quick burger before my flight. I got the Brekki…read moreBurger for $16.27 after tax and had the lowest expectations possible as it's just airport food. They have two ordering pads set up for customers to order, but the UI was unintuitive and gave me strange errors, so I asked the guy behind the counter for help. He proceeded to treat me as if I didn't know how to operate a tablet lol. I ordered and he dismissed me (for lack of a better description). Service was meh / nonexistent otherwise. The burger itself tasted very largely all just parts and pieces of warehouse / factory-made or processed meat and cold pre-packaged buns. I'm not hungry anymore but also not satisfied. Nothing else in the area so just keep your expectations so low to the ground they're burning and you're all good! Ambiance is just super casual as expected of airport food.

ok, transparency here. i loved my burger from here. the cheese fries were amazing as well. now…read morehere's my only gripe. not only did i pay for bleu cheese x2. i didn't receive any. that bummed me cause i love cheese fries with bleu cheese on top. ‍. otherwise, great food.. and lemonade in the yellow cup... --ya boy mike p.s. will order again!!!

From the owner: Big Deal Burger, is a Dickey's family restaurant brand starring hamburgers. With our history of…read moredelivering Legit Texas Barbecue, we are taking this heritage and applying it to hamburgers. Through Big Deal Burger, we give you the opportunity to build your burger with our famous brisket or sausages, along with popular toppings like Lettuce, Tomato, Onion, and Pickles.

I went to the Rockaway hotel and ate in the restaurant Margie's the food was amazing I had the…read morebrick chicken it was so tender it came with fingling potatoes the service was exceptional there bread basket was so yummy the whole experience was positive from start to finish.

I waited 15 minutes for a waiter to come over, after being seated. The Maitr'd woman did get me…read moresparkling water. She finally had to come over later to take my order for brick chicken. Which was tasty and juicy. I'd say the restaurant was only 1/2 full. Seems and I could be wrong, they're not doing well. Plus they have a limited menu with Manhattan prices. Today with Father's Day special meals. They need to do better.

Sooo...never sat and ate - heck, not even sure if you can since we have always order to go. So this…read morereview will be for the food itself. We've ordered the chicken & beef sliders for two get-togethers and they have been a hit! Thr sliders are REALLLY good. First time, we got a dozen each but this last time, we got 3 dozen; beef, chicken and spicy chicken - each were good. These sliders will definitely be in rotation for all future get-togethers. The ordering process is easy - call the day before to request and pick up the next day. You will get an email/text letting you know it's ready - we usually ask for extra pickles

EVERYTHING WAS FIRE! Idk why they got 2.8 they should have…read more5 stars The sauce delicious! the fries fresh and crunchy,chicken is crispy and fresh the holy burger was sooo good too! The service was great too! Thank you so much me and my family enjoyed it so so much!