I actually thought this burger was delicious! I didn't want to be full on my flight home, so…read morethought it was a good size. Softest bun ever. Pretty thick patty and good mix of veggies added. Their fries were pretty good too. Like how you could order yourself via the kiosk.

Pretty efficient place, and good burger cooked to order. I…read moreordered the Custom Burger, it was a moist savory patty with all the trimmings and a nice sauce. Fairly priced compared with the surrounding prices of sandwiches at the express counter.

We were boarding in JFK airport and this was the only shop which was super crowded.. The airport…read morehas so less restaurants and bars... almost all places where under renovation and thank God we had a Shake Shack.. This was the only place where we got beer... it was expensive and the service was so slow, but we had no other choice.. Average ambience . The place was crowded and there were hardly any seats to sit and eat.. They had both manual and digital counters and people got their orders really slow... I always love their milkshakes and fries.. ordered a vegetable burger and it was really average.... Took us about 10 to 20 minutes for the food to arrive... overall an average experience... 3 stars

3.5 Pretty average shake shack, food was decent and comparable to other Shake Shack locations in…read morethe city. It's super popular since it's one of the view relatively affordable food options in Terminal 8, so seating tends to get crowded, there's usually a short line from noon thru the afternoon and early evening times though they are pretty efficient in both taking and processing orders. The line to order and the kitchen directly behind it--are along the left side of the restaurant, there are both registers to place in-person orders or kiosks to order digitally. Then you step over to the waiting area which is at the front left of the storefront, kinda pouring out into the terminal walkway. Seating is in the middle and right and consists in about 30 seats at tables for 2 or bar seating along the right wall. The space is pretty cramped considering travelers with carry-ons. Food-wise I got a chicken shack and side of fries ($18.26 including tax) which I was satisfied with, the meat was juicy and the exterior crunchy. The fries were crinkle cut and not too crispy on the outside, soft on the inside.bun was soft though held up the protein, tomato, onions a couple slices of pickles and piece of lettuce (I elected to add the toppings). I'd drop by again if I was hungry and waiting for a flight in terminal 8. Interestingly enough they had a staff member that was approaching patrons asking them how their experience was and asking (nicely) if they could write reviews on Google, no benefits attached whatsoever though sounds like they were hoping for some positive reviews and also asking for feedback.

My sister and I were flying out of JFK Airport in Terminal 5. I was hesitant to order anything…read moresince the prices for food at airports tend to be inflated. The area where Customs Burgers is crowded. However, they make it easy with online ordering via a QR code. There is also a few self ordering kiosks in front of the restaurant. I ordered a simple cheeseburger that came with a side of fries. I forgot how much I paid for it, but it was more than I would like to have. Anyways, it was okay for what it was since I was hungry. I wouldn't order it again, but it got the job done.

We are getting ready to fly out from JFK airport and wanted some quick food. Went to Custom Burgers…read morearound a 6:30pm busy dinner time. Wait time was about 15 minutes, not too bad for a dinner rush. I stepped away for a bit and my husband told me the guy was chill behind the counter. Ordered a classic burger with French fries. No pickles and cheese in burger, only ketchup. The order comes with a side of fries. The burger was okay, not as handcrafted as you expect. However, I expect it from airport food and the fries were good. The hamburger and fries are good for a quick meal grab. Expect expensive prices and food not to be so delicious but gets you fuel at least through your flight. Accepted all types of payment.

Stopped by Shake Shack at JFK Airport before my flight back to AUS. Funny story, I used to wait…read moreover 3 hours to get a Shake Shack burger at Madison Square Park back when there were only 2 Shake Shack locations. Now you can conveniently order a burger in no time from a location in the airport. You place your food order from a touch screen kiosk. You can also watch your order being prepared by employees in the kitchen. This location has the typical Shake Shack vibe and flair. I ordered the single-patty ShackBurger, a made-to-order quarter pound patty of 100% Angus beef with American cheese, lettuce, tomato, onion and ShackSauce on a toasted potato bun. The burger really hit the spot before a flight. The burger was juicy, well-seasoned, and made fresh, with the perfect balance of sauce, cheese, and bun. Simple, classic, and satisfying. For an airport location, the quality held up surprisingly well. Service was a bit slow but everything came out hot and neatly put together. Prices are a bit higher at the airport, but the consistency and flavor made it worth it. Solid choice if you're craving a reliable burger at JFK and want something familiar and filling before takeoff.

I didn't have time to make a sandwich, and thought that GF items would be limited in the airport…read more My absolute favorite fries are crinkle fries! Idk exactly why. Perhaps they're evocative of my childhood and youth, when every diner and burger joint served them. So I headed to Shake Shack for some lovely delicious fries. Ordering is a pain. You use a kiosk. No live people. I had gotten a bottle of water. The screen said to "scan" any other items. There is no barcode and no scanner. After saying three or four times that I couldn't scan the water, someone came over. You have to page through the menu. Ugh. Paid, typed in my name, and waited. And waited. Finally, my name was called, and I got my fries and some napkins. I sat I a lounge chair right across from Shake Shack, and.....the fries were cold. Terrible, awful, crushing disappointment. I so rarely eat fries these days. I was anticipating hot, golden, lovely crispy fries. I got lukewarm semi-limp mostly underdone fries. A sad, sad feeling. There's no seating at Shake Shack, but you can sit at a gate or take your food with you. Employees were working very hard, so it's strange that my fries were cold. I picked them up right away when my name was called. I probably won't come back, if I am in this terminal another time.

My second time here and good service , good hot food…read more Sports and TVs are on what else do you need. We will be back to try some more stuff .

I an disgusted and disappointed . Last night I saw a man bring his take out order back because he…read morewas given wrong order . The waitress was on her phone while the man patiently waited for about 3 minutes before another staff member told her to get off & assist the guy. The waitress TOOK BACK THE RETURN FOOD, PUT IT IN A DELIVERY BAG & GAVE IT TO AN UBER EATS driver!! When the food leaves the kitchen it cant be reused !!The lack of hygiene & inability to follow basic health codes was enough for me to not return.

I know it's cliché to hate on airport food, but I really did come at this with an open mind and…read morestill was majorly disappointed. The "chef" didn't pay attention to what I ordered, missing some core ingredients listed in the Pub Burger and in my own add-ons. Then when I asked to have it corrected, I received so much attitude, like seriously horrible custom service. Also, quite over priced given the food quality and customer service level. Pub Burger: Thick and dry. Kinda like those cheap frozen grocery store patties. Also, not much flavor at all. They forgot to add a lot of the toppings. Fries: Mediocre.

The only decent food spot in terminal 7. The burgers were ok, the fries had no salt, etc. Will…read moreremember to have food before coming here.

ok, transparency here. i loved my burger from here. the cheese fries were amazing as well. now…read morehere's my only gripe. not only did i pay for bleu cheese x2. i didn't receive any. that bummed me cause i love cheese fries with bleu cheese on top. ‍. otherwise, great food.. and lemonade in the yellow cup... --ya boy mike p.s. will order again!!!

From the owner: Big Deal Burger, is a Dickey's family restaurant brand starring hamburgers. With our history of…read moredelivering Legit Texas Barbecue, we are taking this heritage and applying it to hamburgers. Through Big Deal Burger, we give you the opportunity to build your burger with our famous brisket or sausages, along with popular toppings like Lettuce, Tomato, Onion, and Pickles.

Always a good time at this restaurant. My husband loves their pork chop. Oysters are very fresh…read moreand served with fresh horseradish which allows each diner to make their own cocktail sauce. Try their cocktails. Espresso Martini is delicious. Vodka martini with blue cheese stuffed olives is another favorite of my husband. Enjoy the music on Thursday evening. Makes a great date night

Had a nice dinner with my son and his girlfriend, fairly busy for a Wednesday night. Service was…read morequick and attentive. Starter with the spicy clams, very good and the calamari, could be better. I had the pork chop which was well seasoned with a really good sauce, excellent. They both had the steak frites which they said was good. All in all would recommend.

EVERYTHING WAS FIRE! Idk why they got 2.8 they should have…read more5 stars The sauce delicious! the fries fresh and crunchy,chicken is crispy and fresh the holy burger was sooo good too! The service was great too! Thank you so much me and my family enjoyed it so so much!

Fruity Pebbles milkshake was cute and tasty, but $7 for this tiny cup? Be serious. Fun flavor, not…read moreworth the price.

I had to leave another review and shout out the Quimby for some other great meals recently added to…read moretheir menu. The service by my girl Luvern is unmatched. She is always friendly and welcoming and fast although they keep her busy. She is a great asset to your team. The vibe in the lounge area is a must visit for a Marriott. Will return again!

I'd give this place a 3.5 to 4 star. Me and my buddies landed at JFK earlier in the day and were…read morestaying at the Hampton by Hilton next door, so decided to stop by as the place looked pretty good and it's within walking distance from our hotel. Place is really nice and classy looking. Servers were all friendly and food came out pretty quickly. Menu is pretty small and simple, so I got the Q burger. It was pretty good, cooked medium like I asked and nice char flavor on it. Held together pretty well too and didn't fall apart while I ate it. Fries were nice and crunchy and actually pretty good too. Took off a few stars because although the food was decent, it is pretty expensive. Burger was $26, when it should actually be around a $20 burger. My buddies steak frites were $38, which again is pretty expensive, imo.