I've been coming to Metro as long as I can remember. I can't think of a more quintessential New York diner. Good food, large portions, reasonable prices, fast service, and breakfast all day. 3 eggs scrambled with home fries will never disappoint. read more

Friendly & fast service but the food is very mediocre. Kind of bland tasting. The omelette I had had very little flavor

Boy did we need this kind of restaurant when they moved in 20 years ago, and it still stands up as a wonderful go to. Large menu, courteous staff. For what it is (full scale classic American diner), it's terrific.....and remains an asset to the neighborhood. read more

Ordered a Big Apple salad. It was very fresh and delicious. My husband had chicken parmigiana and spaghetti. He thought it was pretty good. The olive bread and seeded bread were also quite tasty. The waiter was nice and very humorous. Also, my husband remarked that the men's bathroom was spotless. Would definitely return if we're in the area again. The menus could use a little cleaning, that would be the one criticism. read more

Great for delivery. Love the matzoh ball soup, broccoli rabe, penne pasta, the chicken marsala, chicken salad sandwich, and souvlaki. Avoid the egg salad (too much mayo); the pastrami (much too salty and dry); the desserts (expensive and taste of fake vanilla); and the roast chicken ( had a nasty,nasty nasty taste). Find your favorites and enjoy. Soup or salad is included; and delivery is quick and ever so neatly packed. Very good house dressing. read more

I have been coming here on and off for years as I live nearby and have never had an issue with uncooperative waitstaff. They do their jobs and have never made a mistake in our orders. The menu is quite extensive for a diner and the food is good; glad there are still diners around! read more

After 20+++ happy years, farewell Metro Diner. You used to be my go-to. At least once a week, often several times a week. No more. OK, portions have shrunk and prices have risen. Sign of the times. I just order less often. But here is where we part company: mistakes in every single order; missing food; mystery charges; prices that don't match what's on the GrubHub (or any other) menu; manager who says "see me and I'll take care of you next time you come in" in response to half a delivery order missing. As if. I gave them a chance to rebound from what I imagined was a slump, a snag, a slight downturn, but no. It was a steady decline and they finally crossed the line. No more. It's a shame, too, because Metro was a really good diner for so many years. But now, you are just throwing money down the toilet if you order from them. read more

Delicious burgers -best homemade veggie burger. Large menu. Yummy diner coffee. Very clean bathrooms. Service is pretty fast and I've never had to wait for a table. read more

The service here was absolutely terrible. A group of us came to eat and work and while we were waiting for another of our group to show up, the waiter told us if "that was all we were going to order bc they needed the table." Meanwhile, there were like 5 empty tables behind us. The waiter was annoyed that we were going to continue working there bc he either ignored us for long periods of time and then threw the check at us. Yes, we had books open, but we also ate a lot of food! He was really upset when we only left him 10% for his crappy service. Worst service I have ever received. The food was good but I don't think its worth it for that kind of service. The waiter was a hispanic male in his 30's. I feel as a hispanic woman I should have called him out but we were so wrapped in our work that we didn't want to make a big deal out of it. read more

Food was Good and service was fast. The only thing wrong was the homophobic wait staff. Who couldn't believe there were two gay men sitting at a table and having breakfast. Unfortunately for them I can understand Spanish. They kept giving us dirty looks. Hey news flash you're in New York. Cut that crap out. A good number of your patrons are gay and lesbian or have relatives who are. I won't come back. read more

HORRIBLE SERVICE ALL across the board! I just left there today served by a Hispanic server named "Antonio". I asked if I could get a side of pastrami on the side. Before I could even complete my sentence like 3 times he cut my off and said,"Pastrami's not served on the side just in the sandwich." So, at this point I'm fed up and ask him to get the manager. He stands there like he doesn't understand English. So, I repeated myself slowly. Then I saw he was just being insubordinate. So I get out of my seat to tell the host to tell the manager to come to my table because "the waiter is f*%$ing RUDE." I also told her I dont want him to serve me anymore, but nothing was done about that either! When the Manager comes he explained that I, the paying customer, probably misunderstood what the waiter said; that I should've asked for pastrami on the side because if I only ask for pastrami, it is assumed to be the sandwich. I told him I never said anything about a sandwich. I just want a waffle with strawberries and a side of pastrami. Meanwhile, Antonio and the host are starring at me snickering in the background, so I give them the death stare right back, especially Antonio. Let me just say, I work in customer service myself, and my co-workers and I NEVER treat the customer with disrespect. HELL NO I did not tip him. I thought about tipping the manager instead, but then I thought about it and said.."Hold up, he didnt even apologize and own up to what happened." The customer is always right... Even if the worker thinks the customer is wrong. Shame on the staff at Metro Diner. The food was nice. Though unfortunately my taste buds were slightly distracted by the rude foolishness. read more

Metro Diner's food and vibe is much better than City Diner's down in the 90s. I would rather walk up here than go to City Diner which is closer to my house. I'll say no more, everyone else said it :) read more

I've been pretty disappointed in my New York diner experiences thus far, and Metro was no exception really. The fries were excellent however my turkey burger was a little bland and didn't have the slightest turkey flavour at all. I ordered a milkshake and it came in the same small glass my water came in, which at $5.25 seemed like something of a ripoff. I suppose every diner has it's specialties and it's just a matter of figuring out what they are at each one. I'm still searching for my perfect turkey burger, fries and chocolate milkshake combo though. read more

Great food & prompt service. My favorites are the chicken alfredo, the caesar salad, and any other salad for that matter. Try their house balsamic vinaigrette. read more

My sister, a resident of the Upper West Side, recently introduced me to the Metro Diner on a Saturday morning. This is one of her favorites, and after a single visit, I can easily see why she likes it so much. The interior has the classic diner look, but everything is clean and modern enough. Our server had a thick New Yorker accent and acted as though he'd already had five cups of coffee by 9am. Everyone was friendly, and we didn't feel rushed or pressured. The food was good, but I wouldn't say it blew my mind or anything. I had the Denver omelette (ha!) and a big glass of fresh OJ. Yum. I'll definitely be returning the next time I get the chance. Bottom line: the Metro is a great, non-touristy diner that serves up a solid breakfast in a comfortable atmosphere. read more

This place looks nicer then it taste but based on my scientific breakfast test, which consist of ordering the 2 eggs, pancakes and meat (ham,bacon and/or sausage) meal I have accurately accessed this place as having exceeded its taste to price quota. The service was prompt and friendly and the restaurant itself seems like it could accommodate a good sized group on short notice, providing its not Sunday morning. read more

My Aunt and Uncle have taken me here 10+ times and the food and service are always superb. Prices are normal for the area. It's always busy, but the wait is usually less than 5 minutes. It's a quintessential NYC diner. I recommend the bagel with lox. read more

Poor service. Left after 25 minutes of not having our order taken. People who came in after us were waited on and served. Manager ran to apologize as we were going out the door, offering us coupons for our next visit. We told him there won't be another time. We then went to the Colonial Diner and had our order taken, served and eaten in 30 minutes. read more

Food was servicable, service was pretty meh, not friendly. They are open late and would do in a pinch, but unless everything else is closed I won't go back. read more

This diner is very close to me, so I go when I'm out of ideas for dinner. The food is great, but a bit expensive. Yeah, I paid $14 for a salad. It was good, but jeez. The service is great and very friendly. I think I'm just hooked on the fountain diet soda. I go just for that sometimes. read more

I love Metro. I have lived across the street for three years and it's my go to place for food when I am sick or had a rough week. The waiters are friendly and awesome, they always know my order. Also, the fries are amazing. read more

The issue was addressed. I thank the night crew again for being awesome and for sticking up for their wait staff.

Enjoyed a solo breakfast at Metro. Very good flavorful and large pancakes that covered the plate. Fresh-squeezed OJ. Bacon was okay. Sat at the bar, where the service was decent. Never got my coffee refilled. At one point the server said loudly, "who took the napkin from here," referring to the seat next to me. I didn't have a clue what he meant. read more

horrible management !!!!! over priced!!! if i could give no star i would! horrible manger and i've order online and made sure i said please dont write my credit card information on the receipt that the delivery person can see and take and when my order came i clearly see my card info i was livid ! i called them immediately and the manager said oh he took it ok" didn't apologize or nothing i will sue if a charge comes up ! and me or my staff/family will never eat there again read more

Fast service, however they serve you tasteless and (very) chewy calamari!! My friend's burger was tasty, and his fries were very hot and crispy... he had no complaints. Luckily for us, this night the servers didn't have a disgusting attitude... this is our third time coming here in the service wasn't that bad like the other times... read more

About all they have is atmosphere. We used to eat here all the time in the late '90s and early 2000s, but the quality has plummeted. We ate here on Christmas Day, 2019. My mom got a grilled cheese, and my dad got the multigrain pancakes. I got a feta cheese omelet that had maybe one crumble of feta cheese in it. Everything tasted like fish. I could count the number of french fries they gave me, and the bill was $43. Think how many groceries, and how many people you could feed for that. The cashier didn't ask me how everything was, because, well, she probably knew. Avoid this diner and check out the Washington Square Diner on West 4th Street instead. read more

Decent all-day brunch place where you can feel 'American nostalgia'. I visited this restaurant for a brunch plate with a friend at 5 pm in one windy evening. This place is a typical America all-day brunch place which I saw in movies but I was pretty excited because I am not an American. Everything was as I expected. Servers were nice and cared about my empty mug. Big red signs saying FRESH&DELICIOUS and yellow pendant lightings evoked a retro mood. Music and atmosphere were lively and warm. We ordered typical diner brunch menu - Lumberjack (Pancakes, sausage, bacon, eggs) and French toast with additional fried eggs, plus a piece of apple pie for a desert. I liked their way of using chunky apple slices. If you ask for whipped cream, a server comes with an aerosol whipped cream can and spray out the cream on the plate. It was fun. Food was overall delicious and authentic, and portions were generous. I'll have 'egg cream' for my next visit when the weather gets colder and darker. read more

Oh my god! I use to love this place but today I went there and man they had like the worst service ever. I waited forever for my food and went it got there it was cold. Then my drink came eons after the food that order. After for the take out they had the audacity to mix my pasta with the salad that had a disgusting taste. And when I tried pointed it out to the server the was being so condescending about it. read more

Classic diner makes me feel like home. Had the lumberjack breakfast. So much food i couldn't even finish it. Standard diner food, don't expect more or less. read more

This is a decent diner. I come here often for breakfast and they are always consistent with their food. Sometimes the greasy foods like bacon and sausage taste the same but overall, a good reliable diner. read more

The food was solid (corned beef hash w/ scrambled eggs, potatoes, bagel n cream cheese for $7), nothing amazing but exactly what I was hoping for quality wise. The service was crazy fast paced and loud, which I loved. It was very busy but I was still able to sit down, eat, and drink 3 cups of coffee in about 30 minutes. I wad helped by about 4 different people which I always enjoy because I like asking anyone for anything and they all obliged. If the food was crazy good this would have earned 5 stars. read more

What can you say about a NY Diner? If they are not really bad, then they should always get 5 points. As they fulfill their mission as diners to be open many hours, serve quick and relatively inexpensive food and to have almost anything you can imagine on the menu. And Metro Diner meets these goals. As with most diners I have been to in NYC the friendliness of the staff in almost non existent. But I am not sure NYC diners would be diners if the staff was nice to you. The food is very decent and I have no complaints. Coffee gets topped off often. Pancakes are great. Burgers are good. read more

Wow, I didn't know you could make pasta taste so bad. Maybe it's my fault for ordering the pesto special, but it was probably the worst dish I've ever eaten at a restaurant in my life. On top of that, the service was pretty iffy. read more

Great breakfast food. Fresh strawberries not that stuff from a jar thats covered in syrup. Nice atmosphere, our waiter was nice but overall they need to improve they're customer service. Always seems to be packed when I go there though so the good food must make up for the slightly less than staff. read more

You guys who are complaining about a variety of things, GET OVER IT, it's a friggen diner with all it's quirks , which are part of being a typical NYC diner and I love it. It is always full, bread basket like no other. I come from all the way form the East Side after discoveing it with a friend who lives on the West Side. read more

Please the coffee is like water and the food horrible. Never again! On top of that it's donkey slow!

Awesome French Toast; sat within 5 minutes around 11am on a Saturday. Great eggs, great banana pancakes. Very classic style, but clearly modern and updated. If you want a quick great breakfast/brunch, it's perfect. Service was quick and to the point: exactly what you want out of NY diner. read more

Ordered off grubhub, paid with a credit card and they show up and demand more money for the order. We called the restaurant told them to just take the order back and refund it because I did not have cash ( hence why I paid with a credit card!) . To which a very rude guy named John told us he would take the order back but NOT refund it, that was an issue I'd have to take up with Grubhub. Took about 10minutes of arguing and searching for change before he finally decided to let the extra$1.50!!!!!!, yes that right all this over a dollar fifty, slide and leave the food........which of course was now cold and subpar. On a side note the delivery guy was very nice and I sincerely hope they didn't take it out of his money read more

My favorite diner in the area. The food is awesome and I always go for breakfast with my brother. The only down side is that the host that seats us is never so pleasant or warming but the last time I went for New Years Day the host was a different man and definitely more nicer. read more

THIS PLACE STOLE MY MONEY!!!! I placed an order at 11:38 pm, and received a confirmation from seamless that it was received.. 45 minutes later I called back and was told the food was out for deliver... By 12:45 am I still hadn't received my food.. When I called back I was told "oh, your (address), I don't know why the food hasn't been delivered... Let me call the driver." When I called back five minutes later The phone rang out, and then I called again and a barely English speaking Mexican answers the phone and says sorry we are closed. I told him I placed an order online and I already paid for it, where is my food?! He said let me check... And then HUNG UP!! WORST EXPERIENCE EVER WITH SEAMLESS... I'm thoroughly disappointed and will NEVER order from the disgusting place again... The food isn't even good, it's just the only place open this late... METRO DINER SUCKS! read more