Dr. Archer and the associated staff are of an exceptional design. They have collectively offered…read morethe most professional setting/dental work I've seen in many a year. That said, and most importantly, the resolutions they offered my 95 year old Mother re her care was of equal measure. Kudos to all and Dr. Lee for putting together such a stellar team!

A temporary crown put on that came off twice a week for 3 weeks, then the permanent crown comes and…read moreis entirely the wrong color, sitting in an ice cold lobby during winter with snow on the ground as the front door was left cracked open to accommodate an industrial power cord from the office lobby outside to a dog groomer van for Dr. Lee's dog, charged a no show fee of $75 when I had a medical reason verifiable by my doctor. Would you put up with this?

The whole staff seemed knowledgeable and easy to talk with. The office got me in for X-rays and…read morecleaning without any trouble or scheduling conflicts. I would recommend Desert Valley Dental.

I really liked Dr. Trevor Basta and all of the dental assistants!! I know there are some bad…read morereviews here for a couple of the dentists so I suggest you do your research and request the right one. Dr. Basta made me feel very comfortable when stabbing my gums with needles and he was very aware of if he was causing me pain or not. Thank you to the assistant who worked on my crown. (I don't know her name but you were telling me about your terrible Six Flags trip during halloween?

While Dr. Cardenas and his assistant provide excellent care, I have encountered significant issues…read morewith the office administration and the dental hygienist. Regarding the office management, I experienced several scheduling conflicts and felt dismissed despite having phone confirmations. Furthermore, I requested an estimate for my out-of-pocket costs multiple times prior to treatment, but was only told the amount would be "minimal" due to my dual coverage. I did not receive any EOBs, and my insurance was not billed for eight months. I finally received a bill after 11 months, which incorrectly claimed the balance was 90 days past due. Additionally, the dental hygienist was late for every appointment and performed unauthorized services that resulted in additional costs. Her negative demeanor and the way she communicated regarding my dental health were also quite distressing. Go elsewhere!!

Our family has been patients at Gentle Dental in Sparks for nearly 10 years, and both of my kids…read morehave had braces and regular cleanings here. Unfortunately, our 4:00 PM appointment today was an extremely disappointing experience. When we arrived, we were told we had been removed from the schedule because we didn't confirm the appointment. I explained that I did confirm through the text system, just like we always have. Claudia at the front desk was very kind and explained they've been having issues with the confirmation system and said they could still see my daughter. A couple technicians came out and said they would get her in shortly, but then another technician came out and said my daughter had been removed from the schedule because we didn't confirm. When I explained what the front desk had told us about the system issue, she said it didn't matter because they were no longer taking 4 PM appointments. When I said maybe we should just leave, she said yes, we should. The manager who we have known for a very long time was standing there during this entire interaction and didn't say a word. After nearly 10 years as patients, being told to leave over what appears to be a system error was shocking. There are plenty of dentists in the area who are actually "gentle" and treat families with kindness and respect. We will be taking our family to one of them instead. I hope the office takes a closer look at how situations like this are handled in the future so other long-time patients aren't treated the same way.

always a great experience here. everyone is so welcoming and nice. hilda is a great hygienist…read morealways kind and gentle. and is very personable. very convenient location as well. shout out to dr kim!

My dental hygienist is awesome. She tells me everything about my teeth. I like how if I have any…read morequestions about anything she will answer them. Dr. Kim genuinely cares about your teeth, the well being of your health. She asks if I have any questions and if she's doing something and I'm not familiar with it she will explain with no problem. I love that they see kids also so it's so convenient that I can bring my kids here. It's a very professional looking facility, so you wouldn't know if they see children. I am still hoping that maybe they will bring some kind of kids toy or something that lets other patients know that they see kids. Although, if the majority of their patients are adults then I understand. Overall, I enjoy coming here. It's convenient and they are open till 8pm so you can come after work. Very accommodating!

I have been going to Blue Water for a few years now...and I honestly believe, it is one of the best…read moredental practices I've been a patient at! Dr. Dave and Dr. Kris are great! So professional and very accommodating! Everyone at the front desk, are upbeat, positive, and welcoming! Jamie is the best dental hygienist I've ever seen. Her cleanings are so thorough and gentle...I usually doze off:) She couldn't be more caring or friendlier! If you're looking for dental "hospitality", where you are treated like family...this is the place!

So totally happy with this group…read more Blue Water dental is owned by husband and wife dentists .. Dave & Chris Kelley. They are clean, pleasant, and have a well run operation Needed a 2 visit deep cleaning. Both Sheena and Jamie were pleasant and I feel did a great job cleaning my teeth Today I got a crown ... in a single 2 hour visit. Dr Dave explained what he was doing step by step. And they take pictures to show you exactly what your issues are Love the fully modernized technology. These people know what they are doing I was glad when they showed up in my medical plan. I was no longer happy with my former dental office.

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

I am more than disappointed to have to write this review, unfortunately, I have experienced a…read moreneglect in the customer service from the office. The recent process of dental work that I have had recently has left me looking for another dental office. During my visit in September 2025, I was informed that my bridge was 'failing' and in addition I had a cavity underneath a crown, and in addition to that, an adjacent tooth had to be removed. To me, as a lay person, this sounded like a tremendous amount of work and cost. I felt the office manager or Cercek should have sat down with me and gone over various options. However, I was only given a referral to an oral surgeon for implants. Implants did not seem to be a good option for me after having an appointment with the referral dentist. Aside from the exorbitant cost, the x-ray showed that I would need a 'sinus uplift'. The oral surgeon did not even bother to discuss the fact that I have periodontal disease and how that can sometimes complicate issues and even having the implants 'fail'! On my own, I researched other options such as a partial denture. I was very disappointed that no information or options were given to me by the office. I, again, had to research on my own what would potentially be my reimbursement from the insurance company because Cercek is out of network. I only had $825 left for 2025. In 2026, the maximum reimbursement would be $1,500. Because I did the research, I decided to split the dental work that needed to be done over December 2025 and January 2026. I made an appointment for December 17, 2025 and another for the partial on January 14, 2026 shortly after the September visit. I later found out (at the 17th appointment) that a minimum of 6 weeks is required for healing. From the 17th of 2025 to the 14th 2026 is only 4 weeks! My appointment was moved up one week to the 10th of December, but even still that is not 6 weeks! From my researching, yet again, I found out that healing can take up to 3 months. The fact that the office didn't take the time to help me in scheduling is a gross neglect! Back in 2011 I had the adjacent tooth pulled, the oral surgeon packed the gum with cadaver bone and put in a couple of stiches. The tooth that Cercek pulled had bone loss, and I even asked if there would be bone filled in, and the answer was no with no explanation. No stiches either. Why would I go in for a measurement for a partial denture when my gums/mouth are not completely healed. That makes no sense. So, I called to cancel my appointment for the 14th and to relay these complaints to your office manager. I was told she was in a meeting. Did not receive a call back, so called again and was asked if I could be put on a 'brief hold', which I did. 10 minutes after being on hold, I hung up. Called back yet again and was asked 'what is a good time that the office manager could call you back.' Very, very poor customer service. And this is not even the whole story, but that would require a very very lengthy review.

I've been a longtime patient of Dr. Choi. For years I was a nervous dentist-goer, but definitely…read morechanged when i started coming here. Every visit I end up laughing and enjoying my conversation and time there, (I know, crazy) but also know im getting accurate and complete care. Each procedure I've had done I have had no complaints on. Typically the numbing shot is the worst part! I'm always explained everything up front of what is being done, what I can expect to happen and also what caused the issue. They also frequently check in to ensure I am comfortable during the procedures. I know that it is a business, but Dr. Choi and his staff always take the time to make me feel seen and somehow remember what all is going on in my life despite seeing me every 6 months. If you're looking for a great dentist to ease your mind about anything dental, look no further. Healthy Smiles is the way to go, and that's the tooth.

D Dr Choi is a…read moreterrific dentist! He is professional, proficient and personable. His staff is friendly, helpful and professional. The office is clean, spacious, and easily accessible with plenty of free parking.

I was there for a routine cleaning. The service was excellent!.The staff is Very friendly.read more

If I could give this Dental office more than 5 starts I would!…read more I had a last minute emergency and they got me in the very next day. They were completely kind and professional. The front staff over the phone was very sweet to my fiancé and in person to me as well. The dentist that did my treatment was very personable, professional, and informative during my treatment. The front office is very clean and has nice ambiance. If you are in need of a new dentist I would recommend this place over and over again. Thank you again West Reno dentist for your generosity. I truly appreciate it.