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    Neighbors A/C & Heating

    5.0 (6 reviews)
    Open Open 24 hours

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    5 years ago

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    1 year ago

    Marlo comes out promptly and solves any issues with our A/C in a timely manner. I recommend this business.

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    4 years ago

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    4 years ago

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    Weeks Service Company

    Weeks Service Company

    (73 reviews)

    Spencer and Alec were the crew that came in and installed 3 new ceiling fans, swapped out another…read moreand relocated and installed a new light fixture in the dining room. Excellent workmanship, very polite and courteous. They were neat while working and clean up afterwards. They showed up on time and came in at estimate. Very pleased with them. Terrific value and quality of work.

    The one-star review is not alone. We are SO DISAPPOINTED. This is a company we've been loyal to for…read moreyears- annual contracts, done lots of work in the past. Unfortunately that is past. They no longer care about the small residential customer no matter how long we've been loyal to them. Our home a/c stopped working on Wednesday. They did send out the service guy Manny who just kept saying how "we should have bought the extended warranty service contract when we bought the new system in 2020 and so even though the part is under warranty their labor is not and wanted $2800.- for 4 hours work plus the refrigerant! I asked for an itemized bill SEVERAL times and never got one because they were severely OVERPRICED. I shopped @ and got two offers- one for a thousand dollars less and one for half the price- from companies that weren't afraid to itemized their charges! Also they said it would be a week for the part. As seniors in the Texas heat that is absurd! Other companies took the extra effort and got the part in a day and installed it before our elderly bodies were melted into the walls. Remind me why they never offered a senior discount or even honored the 10%labor discount our contract said we have. Not a word. I hate to write bad reviews but this one is important for people to know if you are not a commercial contract no matter how loyal you have been they will no longer provide good customer service and will severely overcharge. Look elsewhere!! There are other local a/c repairman companies to do a great job at half the price and even provide friendly customer service. NOT AT WEEKS.

    Richmond's Air - James and his crew after installing new unit!

    Richmond's Air

    (865 reviews)

    This is an exceptional Air Conditioning company with an exceptional staff and service. Jason…read morecame to our home exactly on time to check our Echobee Thermostat and recalibrate it to set up the correct Temperatures and Humidity because it was sending messages of possible problems with our AC system. However, after checking our AC system and completing preventing maintenance for a really fair fee, Jason concluded that our AC system is in very good condition and it was more Thermostat wrong messaging than the AC system itself. My wife and I were extremely appreciated and happy Jason's professionalism as AC Technician and most of all for his/their honestly. I will definitely recommend this company to anyone, and I will hire them next time to check and do whatever maintenance in our AC system if needed. Thank you, Richmond's Air, for excellent service.

    I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

    Vanderford Air and Plumbing - Vanderford Air and Plumbing is truly a business with heart - our team is proud to be committed to our community!

    Vanderford Air and Plumbing

    (59 reviews)

    BUYER BEWARE - THINK TWICE BEFORE CHOOSING VANDERFORD AIR…read more I chose Vanderford Air because their website promises "Customer Satisfaction is our #1 Priority," "Quality Workmanship," "Honest Communication," and "Repairs Done Right the First Time." Unfortunately, my experience over the last three years has been the exact opposite. I purchased a brand-new A/C system in July 2023. Within a week, it wasn't cooling properly due to low refrigerant. The same issue happened again in 2024, but instead of finding the leak, I was told to spend more money on a second return. They installed the wrong return box, damaged my ceiling, and later I discovered they failed to connect the drain properly, causing water damage inside my wall that I had to repair myself. In July 2026, the system again wasn't cooling. The technician confirmed the condenser coil was leaking, even though I had complained about refrigerant loss since shortly after installation. When I spoke with Service Manager Dan, he claimed there was no history of my previous service calls until I provided documentation. Rather than taking responsibility, he dismissed my concerns and refused to let me contact the owner directly. After negotiating, I agreed to pay $1,200 because I was promised the leaking coil would be replaced and the incorrect return installation would finally be corrected. When repair day arrived, the crew wasn't even Vanderford employees--they were third-party subcontractors. They showed up with the coil but knew nothing about fixing the return box. While working, one of the subcontractors fell from my attic ladder carrying equipment. I was more concerned about making sure he was okay than Vanderford seemed to be. I requested a call from management and never received one. After spending thousands on a new HVAC system, I've dealt with repeated refrigerant leaks, poor workmanship, home damage, broken promises, and a lack of accountability. Based on my experience, I cannot recommend Vanderford Air.

    I have used Vanderford for several years now because I thought I was getting honest care from them,…read morebut I was so wrong. Over the past 4 years I have spent over 20,000 with them only to find out most of what had been done is either useless or not done correctly. Every time I've had an issue they have sent techs out that eventually tell me I needed new coils, new dampers, new plumbing, to have my ducts cleans, and a new outside unit. I don't know a lot about AC so I take it as they are being honest and I just want my AC to run correct. But last year we invested 13000 in a new outside unit, by their recommendation, to fix the new issues we were having and things got worse after that. The house never really cooled correctly after getting the unit and I had humidity issues inside the house. They would send people out to look at it but I was always told things were great. Eventually the compressor in the brand new unit went out and even though it was less than 10 months old and under warranty I was charged 1400 to put the new one in for the "labor" costs. The issues with cooling and humidity continued after the pieces was replaced. I then decided to reach out to a new company to get their opinion on my issues and when the owner of the new company arrived he literally laughed when he saw my ac unit and the work that had been done. He asked who had done it because he wanted to call them himself and complain once he found out what I had been charged. He found holes everywhere in my duct work that had been coved with layers of tape after tape, Leaks around every new damper they had installed and several of the dampers had zero insulation round them and was allowing air to leave the system and hot air to enter. , thus causing my humidity issues and not allowing it to cool the house properly. He also said the compressor issue was because the unit they recommended I buy was not made for the system I have installed and it was overworking and will continue to go out over and over. I have attached pics of just some of the places where you see that they just taped over the issues. He said it was some of the worst ac work he has ever seen done by a "professional". We sat down and went over all the money I had spent with vanderford and what had been done for the money. I was told the majority of what I spent was not necessary if they would have just been honest with me and fixed the root cause of the issue to begin with. Maybe they were being dishonest, maybe their techs didn't know what they were looking for and couldn't find the issue, or maybe they just didn't care to fix it and kept taping the holes knowing I would keep spending money with them. Either way it sucks and Im kicking myself for the time and money I spent with them. The yearly maintenance plan is joke. Had it for 6 years and guys show up, act like they inspect your system and then recommend you buy something to make your system more efficient. FYI.. The new company fixed my issue in ONE day and completely redid the work that vanderford had done and my AC is running better and more efficient than it has in years. Vanderford had been trying to "fix" or "find" the issue for months. Thankfully I called them before the humidity issues vanderford was allowing to happened called mold issues or more in my home. Be careful what "experts" you trust or it may cost you thousands.

    Neighbors A/C & Heating - hvac - Updated August 2026

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