Paul was incredibly helpful and willing to work with me to get what my father needed.read more

I was in town with my daughter who had an injury and we needed a new knee scooter so she could get…read morearound Disneyland safely. Paul came to the rescue and helped source an off road model which didn't end up working out. He was so kind to exchange that one for a regular terrain knee scooter and helped to process the refund for me. He is sincere and caring and will go above beyond for his customers.

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

I called Scootaround first, and told the customer service agent that I needed to reserve a 4-wheel…read morescooter, as my elderly mother had tipped over in her 3-wheeler on a previous vacation and ended up in an ambulance and ER with stitches. She flatly replied, "I can't guarantee a 4-wheel.". After hanging up, I called One Stop Mobility and gave the same story to the lovely Sophia. She gasped and said, "Omigosh, I got you!". When I told her how the other agent reacted she was genuinely shocked and wondered how anyone could dismiss a past experience like that. We haven't even gotten the scooter yet, but I believe Sophia's customer service already backs up the integrity of the company. If you're needing a scooter rental definitely call One Stop and ask for her!

Excellent service and staff. Ultra close to Disneyland and California Adventure parks.read more

I cannot recommend Bijan and Essential Auto highly enough. I live 2,000 miles away in Tennessee and…read morejust completed my second vehicle purchase with Bijan--both bought completely sight unseen. He handled all the paperwork effortlessly and arranged shipping from California to Tennessee, even negotiating with the shipping company to get me the best rate possible. Even after the car was delivered, he was available by phone and text to make sure the post-purchase experience was seamless. Bijan is a man of integrity. He is extremely transparent, fair, and communicative. His word means something--which is rare these days. You can feel 100% confident buying your next car with him.

Bought a ford c max from him Very communicative. Honest person to work with and will consider him…read moreagain in the future

This scooter rental company is very friendly and flexible. They offer rental at very good price and…read moreoffer delivery! The scooters and wheelchairs are brand new. Highly recommended!

From the owner: Welcome to Hi-PEV, your top choice for affordable mobility scooter rentals! Founded with a mission…read moreto make mobility accessible and budget-friendly, we’re proud to offer quality, lightweight scooters at prices that keep you moving without breaking the bank. Whether you’re looking for a quick rental or planning a longer trip, Hi-PEV is here to make your experience as smooth and convenient as possible.

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Used soaring scooter the past 3 visits to CA Disneyland. They always made a availabilities to…read moreprovide scooter needs. Drop off and pick ups were always flexible and convenient. One of the older scooters I used was a little uncomfortable, they made a quick effort to have it replace. Recommend this company

This place is the BIGGEST SCAM!! Do not use their services. They gave us a damaged scooter but out…read moreof desperation we took it. The arm rests were broken, there was damaged all over. When returning the scooter I informed the person from there company we lost the arm rest at the park due to them not being attached properly. I was told that since they delivered a damaged scooter and just threw whatever left over arms they had at their store; I would not be charged for the missing arm rest. When I get back home I see the charge on my card. I call them and ask to speak to the manger Chris. After informing me he will call me back after speaking to the "owner", I get a text message. Very unprofessional. As he informs me of their "generosity of the discounts" they gave us. I have to then correct him. Chris tell me they gave us 2 scooter for the price of 1. I never ordered 2 scooters. His dates were inaccurate and tried to say we're used something we never received. They try to add false information and fake reservations to seem well-intentioned. Since he has no decency to call me back I proceed to call him back our conversation lead to false information and Chris proceeds to curse and use profanity as their "general manager". -Lack of customer service -Lied and allegations -Extra charges -Profanity and rudeness -Faulty equipment Are all the things you will receive if you use their services.