I came in for an oil change today and had a phenomenal experience with Frank. Not only did he give…read moreme an oil change. I also got a quote for a tuneup that is much needed. The Customer Service here is definitely five stars. From beginning to end, I felt seeing her and very well taken care of.

was a place I went to for oil change. I don't bother with servicing my own vehicle but last time I…read morewas there, I was told I needed to replace the oil plug and the cap to the oil cartridge unit. now I am guessing that the only place was touching these parts might be them buy unceertain. ended up having to buy an entire new oil pan and the cap. expensive oil change

I realized I was far overdue for an oil change. I saw this place was closing at 5 and so I called…read moreat 4pm to see if they have time available tomorrow, but said I can come today if I can. I was so thankful that they were able to fit me in even though they were closing in an hour. They were friendly and quick in service. I got my oil change done in 30 minutes!

They were quick and accommodating. We were able to bring our car in for work last minute and they…read morewere able to help

We had some trouble with our car making funny sounds on the drive back up to LA. The guys at this…read moreJiffy Lube were super helpful and quick to assist us. Jose G showed us what the problem was and got us back on the road with in 10 minutes. Helpful! Clean! Free coffee!

I have been going to this Jiffy Lube for years, as it is nearby. Friends have said not to go there…read morefor a number of reasons. I will now join them in longer going there. I went for my regular oil/filter change before a long trip in my RV. I asked if they could check the brakes, as I noticed a sign about brake checks. They said they could only check the front brakes. They said they checked them and they were fine. They did NOT check them and they were NOT fine! On my trip in Oregon, I felt I needed to have them checked AGAIN. I needed all new rotors and pads (complete brake job) The worst issue was the front! When I checked the paperwork on Jiffy Lube, it said they did NOT check. I asked them twice and they confirmed that they checked the front and they were good. I did stop by to talk to the manager upon my return. He had just left. Supervisor was not helpful. Horrible that they would lie like this, knowing how dangerous it could be with all the driving, mountains, passes. Could have been really bad!

I went there to get my oil changed. They said my car was completely out of oil. I disagree. I know…read moreoil check is lower when car has just been driven and checked immediately. Also, the young staff was joking around and goofing off the entire time.

Great service from each representative. Even though they were very busy, I was in and out in no…read moretime!! Fast friendly and courteous. Competitive prices and accept coupons for even more savings. My representative Kim, was very professional and knowledgeable. I'll be back for more services.

Service techs are fast and efficient. They do courtesy…read moreinspection checks as required by their company. Definitely a great experience with the oil change. Psi adjusted as requested. Definitely will be back!

Quick and Efficient. They were all very nice and was…read moretransparent about the car details. Of course it is their job to try and tell you what needs to be changed or done to your car, outside of oil change, so be prepared for that. I got my oil change and my coolant done here. Remember to use the coupon for discounts.

I really like this place. The owner is super nice and Honest. I will never be afraid of over…read morecharge. You know some mechanics only work on Toyota and Honda. This place can do all: Japanese made, BMW, Mercedes, Cadillac. You name it, he can do it.

BEWARE! If you value your life and your passengers stay away from this place. His face looks…read moretrustworthy but he's wolf in sheep's clothing, Sneaky, evil, and untrustworthy! Broke my car to sell to him for cheap. Laughed when I went back to confront him. About undrivable car. Could not even drive it after "repairs" the next day. Car Left us stranded Took it elsewhere because mechanic caused the scariest incident on the road. If you decide to go to this shop of horrors get everything in writing, take photos, and a second opinion.

Shout out to Jin at Jin's Auto Care! Car maintenance is definitely not my favorite thing to deal…read morewith, so having someone trustworthy makes all the difference. Fair pricing, quick turnaround, and quality work done right the first time. Knowing everything is handled properly and up to Lexus standards gives me peace of mind. Jin's a former Lexus mechanic, so he really knows these cars inside and out. This was probably my 4th visit with him between 3 different Lexus vehicles, and every experience has been solid. If you need maintenance, repairs, or really anything for your Lexus, this is the spot to go. Local, honest, and trustworthy. Thanks again, Jin!

I don't usually write reviews but I had such a pleasant experience with Sijin I had to write this…read more Not only did he answer on the weekend, he was open on a holiday for me to come in. He also had his prices up front and was honest about what things would cost before coming in unlike other shops where they will only give you an estimate after a diagnosis. I came in for an A/C repair and he also suggested to replace my serpentine belt which I also did. When I came to pick up my car he informed me also did additional repairs free of charge, including fixing an oversight caused by my previous mechanic which caused a hissing noise. My ac works and the hissing noise is gone. I will be going back any time I need anything, thanks!

I came in with my tailgate literally hanging on by a few wires, completely stressed about how much…read moreit might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time.

Got hit in a hit-and-run and my side mirror was completely done. Decided to pay out of pocket…read moreinstead of going through insurance and started looking around. FNP Auto reached out in under 5 minutes. Francisco handled everything right. Clear communication, no guessing, no runaround. Broke down parts, labor, and timing so I knew exactly what was happening. Pulled up right before closing around 5:30 PM and was still taken care of without any rush. Hit happened Tuesday. Found them the same day. Parts came in Friday. Dropped the car off at 1:30pm and it was done by around 5pm. Fast, efficient, and professional. Appreciate the work. Would recommend.