Darwin and the crew was very nice and easy to deal with! Their work is pretty good and clean!! We…read moredefinitely recommend these guys!

We had one LVP floor plank that had a chip in the corner. Darwin was able to remove and replace it…read morefrom the spares that we had. He did an absolutely AMAZING job. You cannot tell a difference from the rest of the LVP. Very clean and professional. Highly recommended.

THIS IS THE PLACE TO GO!…read more We're doing some repair on our patio covering. Turns out THIS IS THE PLACE to go for metal sheeting and long lengths of lumber. Our friend Pablo says that J&W Lumber is the way Home Depot and Lowe's used to be. It's a real lumber yard. We were able to find things at J&W that are not even available anywhere else around Murrieta. We were assisted by Shawn, who was knowledgeable, courteous and on top of it all. Very pleased! .

Went in looking for parts of a vinyl fence although they didn't have them they went out of there…read moreway to try to find them when they could not find them they gave me the phone number to the company that could help me so it was truly appreciated it

We chose Pacific Stone Creations to do our large kitchen, laundry room, fireplace, and outdoor BBQ…read morecountertop remodel. From the first meeting with Ben I felt confident that we made the right choice going with this company. I couldn't be happier with the outcome! From start to finish communication was 10/10! Response time with text/calls was minutes! The craftsmanship is 10/10! All the workers were punctual, polite, and professional. (Jose, Connor, and Michael's! .. thank you guys!) Ben made the whole process flow smoothly. We chose to do real stone and Ben called over to Arizona Tile and they had the stone slabs (6 total!) pulled out and waiting for us to view. I made several changes to the design [like changing drawers to cabinets, adding more pull outs...] and they accommodated all my requests without any hesitation. They even coordinated with Pacific Sales with our appliances and made that process stress-free for me. Our custom island is like a beautiful piece of furniture! Our custom vent hood looks exactly like the inspiration pic I provided them with. All the materials are top of the line and our kitchen now looks like a timeless masterpiece! I don't think these pictures do it justice but I'll post a few.

Ben from Pacific Stone came out to give me an estimate and he was on time and very professional. We…read moredecided to go with them as they were not only well priced, but also knowledgeable. Everything they said they would do, they did. This company is reliable, competitively priced, and the work exceeded our expectations! Cannot highly recommend enough!

I contacted Mastercraft to install multiple sets of French doors to convert my garage into a bright…read moreopen studio space. Front start to finish, Mike Gast and Juan Navarro worked with me to translate my vision into the bright open studio I have been dreaming of... As the project manager, Mike Gast was extremely patient and accommodating, and provided lots of feedback to solve various issues. This was a large project that involved removing the garage door, retrofitting 3 sets of doors, framing and finishing for a custom look, inside and out. They even installed special thresholds so we could be assured of being able to roll equipment in and out of the space easily. After each stage of the job, the crew cleaned up the area and removed all debris. The price quoted us initially was in line with competitors, better than several, who failed to follow up with us. There was no cost-creep, and we finished at the price quoted us. Progress and payment was tracked on their online job project site, which was an added benefit and inspired confidence. I can highly recommend Mastercraft and hope to use them in the near future for several other home improvement projects. (A special thanks to the team, Victor and Tony for their cleanliness and work ethic).

Big thank you to Charley at MasterCraft Home for helping me with my master bathroom remodel. The…read moreMastercraft team of guys all work so well together from the plumber Chuck down to the flooring crew...every day was a pleasure having them in my home. I highly recommend Mastercraft Home!

Adam and Brittaney were great! They kept me informed through the entire process and answered all my…read morequestions! Pricing for everything fell well into my budget and they ensured that the cuts I asked for were made perfectly! Their team that did the install were very professional, kept my areas clean, and were not loud and noisy (work from home). For 4 bathrooms they were very timely in completion and did not rush to get in and out. I am overwhelming pleased with the work completed and my new counter tops are absolutely beautiful! Would recommend them for any work you may have!!!!

I've been looking for a while finally decided to re do our bathroom cabinets and countertops. We…read moremade an excellent choice. They were Reasonably priced and did great work . Thank you Adam, Britney and the installers. I don't know their name, but they did a great job. Thank you.

Im so glad that I listened to Bill and took his advice on the flooring material he recommended for…read moreour stairs and the second floor which matched rest of our first floor so perfectly! The work that his team, lead by Cesar has done was so detail oriented and precise! me and my wife are so happy with the outcome and couldn't have asked for better!

I expected a very different experience when we hired Bill and Billy and was extremely disappointed…read more From November 5-26, our flooring project experienced repeated delays and very poor communication. Calls and texts from us -- and even from their own subcontractors -- frequently went unanswered. We were rarely informed when workers would arrive, and there were days with no communication at all. This occurred the day before Thanksgiving, which made the lack of communication and scheduling clarity especially disruptive. The subcontractors themselves were professional and did good work, but they repeatedly told us they were unable to reach Bill and were unclear on scheduling and materials. Due to the prolonged delays, lack of communication, and disruption to our work schedules, we requested a billing adjustment. No response was provided until after work stopped, and we continued to wait for a corrected invoice. The project was never formally closed out. No final walkthrough or inspection occurred, and excess materials were left in our home. Payment was made for the work performed to date, and the remaining balance was disputed in writing due to these unresolved issues. Based on our experience, I would not recommend this company and encourage others to review details carefully before hiring.

We had all three of our bathrooms remodeled along with our kitchen countertops, so this was a huge…read moreproject that lasted nearly two months. Throughout the entire process, Ben and Ivy were fantastic to work with. They were always responsive, communicative, and genuinely helpful every step of the way. No renovation of this size is ever completely stress-free, but they always addressed our questions and concerns quickly and worked hard to keep everything moving. What we appreciated most was their commitment to meeting our deadline so everything was finished before our family arrived from overseas. They went above and beyond to make that happen. The quality of the work turned out great, and we're so happy with our new bathrooms and kitchen. We highly recommend Ben, Ivy, and their team to anyone looking for a reliable, professional remodeling company.

After being approved for financing, we decided that we did not want to utilize the full loan…read moreamount. Throughout the process, we felt pressured to proceed with the maximum financing available. We also did not receive a detailed cost breakdown from Ben and had to ask to speak to someone else. He told us many times "sorry, this is good as I can do, it's a bundle deal", which made us uncomfortable feeling like he was hiding prices from us. After obtaining additional estimates from other contractors, we were advised that several of the smaller handyman-type items included in the proposal appeared to be significantly overpriced. As a result, we requested that those items be removed from the scope of work. However, despite removing multiple services, the overall project cost remained essentially unchanged, which further raised concerns. We ultimately decided to limit the project to repairing our shower pan leak. At that point, Nathan informed that the company could no longer do business with us. Unfortunately, this left us feeling that the focus was more on maximizing the project value than on addressing our actual needs as customers. We value transparency, clear communication, and flexibility when making significant home improvement decisions, and our experience did not reflect those expectations.