I've been a loyal customer for about two years now and come in frequently for my pedis twice a month, two weeks ago I can in for two gel full sets for my sister in law they both looked awful, I came back to get them fix and all Sara could do is complain the whole time. I couldn't wait to get out of there. After paying a little over 100$ for crapy nails and rude nail tech they've lost me as a costumer I don't ever plan on going back. read more

Palm Nails - They are uneven, poorly shaped and lifting up. - Nail Salons Near Me - San Diego, California

Love this place..always have a great relaxing time..they pay attention to detail and satisfy there customers..feels good to be remembered. They know exactly what I want and how I want it. Love u ladies read more

Got a pedi awhile ago, Kelly did my "basic" pedi and she did great!! It's extremely rare to find someone who actually tries to take out your ingrown nail or shape your nails really nice and she did both (: She took out a little bit of in grown nail without me even asking so that's a huge thumbs up for me and she was also extremely nice, will forsure be coming back! Only reason I'm not giving it a 5/5 is because the space is so small read more

I've always said that customer service is everything....walked in the other day, no appt and was taken right away for a spa pedi and fills. The gal that did my pedi also did my fills and the ONLY reason I left her a tip was because the pedi was decent...but only just decent. As in many shops when you come in and language is a barrier, you are given a menu of the types of pedis you can have. They start here at $16 for a basic spa pedi and the next level jumps to $32. When I told her I wanted only a basic and a flower on each big toe, ($16 + $ 5 for toe design) you could see you cool down considerably. She tried to talk me into the $32 pedi but I get regular pedicures and don't need all the extras. When she was finally done, she never did put on a clear coat to protect the job as she said, "I will do when the nails dry." She forgot. Over to the table we go and she begins to give me the WORST fill job I have ever had. I knew I should of stuck to my regular lady in El Cajon but I was in a hurry and they were close so I gave them a shot. She asked if if I wanted them cut down, I said yes, they were already short so just a bit was taken off so they could be even. One of my nails was also broken so she ripped off the tip and instead of putting another tip she just layered the acrylic on top and made a fake, kind of extended nail monstrosity. It was taking very long and I had to split by 3 pm, so I told her to forgo the nail polish job and just buff them out and let me go so I wouldn't be late. I asked for the price, she pulls out a calculator and charges me $40 total. I guess $21 was for the pedi and the rest was for the fills and damn if that shyster didn't charge me $2 for "cutting down my nails" and $2 for the broken nail, for which she used nothing but a little extra acrylic, not even a glued on tip. The worst part is that I had no voice left because of a sore throat so I couldn't even argue with her. I just wanted to get the hell out of there so I came home, finished my own manicure and wrote this review. Pity, it is as the other reviews said, a fairly pretty and contemporary salon in Otay Mesa and everyone but my nail person seemed happy and good at what they were doing. I have gone to many nail shops and have had many good and very bad nail experiences, this ranks as one of the lamest. I'm SORRY Kathy!!! I will never stray from you again...you get what you pay for and even though the prices are cheap, so is the gouging and charging you for the little extras that the better salons don't do. read more

Highly recommend Palm nails. Sara always does an amazing job with my nails and is a perfectionist! read more

Palm Nails - Sara always does an amazing job with my nails! - Nail Salons Near Me - San Diego, California

See all

They always do an amazing job for me. Ask for Susan or Vivian , you won't be disappointed!! I get my nails and toes done here all the time and it's the best place. I'm always well taken care of. The cost is on the pricey side but for the work that they do in you is way worth it. Always recommended by me (: read more

Palm Nails - Nail Salons Near Me - San Diego, California

The last nail salon I frequented and I were not working out so I decided to try Palm Nails after reading it's reviews on Yelp. They had me at "only fye mo dolla" haha (sorry, had to do it). On a serious note, I LOVE the way my eye brows turned out!! But what I love even more is that the wax was done in a private waxing room (I hate it when people watch). I was taken care of within 10 minutes. I only had one person waiting before me Best time to go is on a weekday, before 3 pm). Tammy was my nail tech and she was super nice. This place isn't like most I've been to. I always end up feeling like the person doing my pedicure is talking about me with the rest of t he workers. Not here. It seems like they aactually understand and try to speak as much English as possible (I don't mind people speaking their native tongue but when people laugh mockingly while they turn and look at you, one can only assume). Overall, the wax was perfect!! I also got a French mani/pedi. The pedicure was nice. My manicure not so much. I'm reluctant to bump their rating down because what I can only describe as a mess was done as a result of trying to better an already great nail job. We're all entitled to make mistakes as human beings, right? This place has a lot of potential. Great costumer service. Awesome waxing. Nice pedicures. And we'll try another nail tech for the mani next time. read more

I love Palm Nails. It can get busy but worth the wait. Vanessa does amazing job I love my crazy over the top gel manicures. read more

See all

I originally gave this place 4 stars but the gel manicure that I received here started peeling off within a couple of days. Cheap prices for sure, but the gel manicure did not last long enough to make it worth it. read more

I HATE this place I hate Sara I was such a loyal customer for 3yrs and she had the nerve to tell me that no one wanted to do my nails cause "I'm so picky" of course I am I'm the one who's paying they cut me while having a pedicure and no discount was offered and she did my manicure so rough how would I not complain plus I put the iTranslate app on my iPhone and they all racists I heard everything they would talk about black and mexican girls that we're so picky and they where making fun of a old lady's feet they are all so rude and because of us mexican and black people they make the most money ungrateful b**** they should watch how they talk. And every customer is picky cause we're the ones trusting you and we paying for it it's not like it's free. read more

So i just came back from my manicure with Palm Nails and Vivian was the one that did my manicure and wax. She is very sweet and she is very professional. She did such a great job. I will definetely make an appointment with Vivian. The prices are very reasonable and cheap, with agreat job well done. Ill let my friends and family know about palm nails. Palm nails you just won yourself a regular customer. read more

Palm Nails - Manicure from Vivian - Nail Salons Near Me - San Diego, California

See all

This was my second time coming. Sam did an amazing job took his time and my nails look fabulous. Definitely worth coming here!! read more

Palm Nails - Nail Salons Near Me - San Diego, California

Wow... I came here baSed off of reviews and I come In and show them a picture of what I wanted and the lady said no if I can come back tomorrow because "the lady that knew how to do it" would be in the next day , she asked me if I could come in tomorrow again and I simply walked out worst place ever ugh so sad 0 stars ! read more

Ask for SARA..she's the owner and she does good work.. for a inexpensive place to go for your nails you should come here.. read more

Palm Nails - I jst love how Joann did my nails.. So cute and I can't believe how fast she did them.. Thx again Joann.. - Nail Salons Near Me - San Diego, California

Cindy gives such great customer service and does a great job, you can tell how passionate and dedicated she is about her job as well as her coworkers! read more

I recently started coming here after a co worker of mine suggested it. I was told to go to sam, but that he no longer worked there. Instead I got my nails done by sara who happens to be the new owner. I got a fill with three gel. Colors and a design with a gel pedicure for only 55$. Sara was great and very fast and professional. I learned that the place was recently renovated. When I came back for a full set, I got my acrylics put on by Christina who is also new. She did the fastest and the best acrylics I've ever had in my entire life. However, I waited for sara to do my design because thats her specialty and christina wanted me to have the best nails possible. I got a full set and all 10 nail designs with gel for only 35$! I will definitely be making this my new nail salon! I would recommend this place to anyone who is looking for a relaxing environment where the people really care. read more

Palm Nails - Nails by sara, acrylics by christina! - Nail Salons Near Me - San Diego, California

See all

I waited 45 minutes then I got a male for my pedicure and omg was he rough as hell then he stopped and told the rest of the nail people stuff in his language they all started laughing.... I ended up leaving the place and never went back read more

This place is under new ownership! I come here to get my brows waxed because it is super close to my house. I tried nails once a couple of years ago and was turned off completely by the job done on my nails! Went in the other day to get the usual brow job done and noticed the whole place was completely remodeled. Saw a girl paying for her nails and they looked really good so I decided to make an appt with the same lady. Got them done yesterday and Joanne is a complete nail goddess! She's an artist and loves what she does and it shows in her work! read more

Palm Nails - I have found the ultimate nail goddess!! Joanne is the real deal! Love my nails! - Nail Salons Near Me - San Diego, California

2nd visit for pedicure. After my 1st visit I received compliments on my toenails everywhere I went. Can't remember the name of the lady who did that job, but the 2nd time I had my pedi w/ Cindy. She was meticulous, and after she was finished, she took all the utensils she used and cleaned them for her next customer. I watched everyone around me working, and can recommend the shop without reservation. I called ahead for an appointment each time and had no wait at all when I arrived. They were very busy the 1st time. Everyone was pleasant. They are a little pricier, but they do a good, complete job. read more

This place is the best. Even though it is not big or luxurious they have great customer service amd expertise. I wanted an anchor and 3 ladies tried their nest until they got it right. Thank you Vanessa for your effort. read more

See all

Even thought Sam as many are saying have left and he was good dont get me wrong, they are even better than before!! With the new management and staff the place is booming with new and improved not only nails art and designs but talent and quality. Plus they have changed the prices to better the customer its a steal ! Knowing how to do more than just simple things and the treat with the motto of "customers come first" Sara Le new owner is incredible she did my nails today and they came out better than if someone from the past workers had done it. I will be returning, I love this new and improved palm nails. read more

See all

I've been here twice on Fridays & even though place is busy they seem to get everyone in & out no matter how late you walk in so I decided to give them another try. I have mixed emotions about this place. I really like their pedicure chairs but the place itself is pretty dirty. I was too busy looking at all the dust everywhere I couldn't concentrate on my massage. It's been two weeks since my pedicure & my two toes still feel bruised. I'm almost afraid to remove my nail polish. Hopefully I won't end up with a fungal infection. My full set was done by the owner Sara and were nice, but she seemed to be preoccupied watching her clients that my nails felt rushed. My nails were ready for a refill a week later. Sadly I will not be returning. I would much rather pay a little more elsewhere in a clean facility. They better hope the health department doesn't walk into this place. read more

This place is awesome for their pedicures. The ladies are awesome I love Lucy she is the best. But they are all good in their own way. I think they do the best pedicure in all of SD read more

Ok let me start by saying I have many times walked into a nail place and turned around and walk right out. I don't mess around with unclean or rude. I love this place . The icing on the cake is there prices! Amazing value for the quality of work. read more

The place is under new management, only two original workers left. But the ones that are fresh faces do good. Also if your used to Sams awesome design you need to ask for Sara since Sam is on Poway, but anyway she does 3d and art loved it see the photo I shared read more

Palm Nails - Alegra just like her mom Mani and pedi - Nail Salons Near Me - San Diego, California

See all

Nails done by new guy I think his name is Tyler???Sarah ' s brother in law!! He did such a great job on my nails. Yes the wait was long, but was worth the wait. They take time on each client so be patient and you will be happy in the end. Love this place!!!! read more

Palm Nails - New guy Tyler I think that's his name. SARAH ' brother in law - Nail Salons Near Me - San Diego, California

See all

I just came in this morning to get acrylic almond shape nails for homecoming. I was scared at first that they wouldn't do a good job but it was proven wrong. I love my nails and the man Eric did a great job. read more

Palm Nails - Nail Salons Near Me - San Diego, California

If I could give 0 stars I definitely would. I've been a loyal customer here for so many years and recently the service they have provided has gone down hill. I've never left the salon so unhappy like I did today. I got a gel manicure and regular pedicure. I got the pedicure done first and the lady cutting my toe nails cut and filed them so crooked that when I pointed it out to her she couldn't fix it or else my toes would bleed because they would be too short. On top of that when she was cutting the cuticles she made me bleed. When it came time to get my manicure another lady did it for me. Same thing.. she cut my nails too short some shorter than the others and crooked again. The gel polish was put on so unevenly that it almost looks as if I have different color nail polish one some nails. My finger nails are so rough around the edges that I accidentally scratched my arm and it bled. And unless you ask for a matte finish, your gel polish should shine bright AF! Don't waste your time and money coming here. I suggest you go somewhere else. Any where is better than here. read more

This place is so great the workers are super friendly and do a great job. I went in to get a gel manicure and Sara did an amazing job I'm so happy how they turned out. She's super kind and they really care about doing what you like and really paying attention to detail. Recommend this place 100% ! read more

Palm Nails - Nail Salons Near Me - San Diego, California

I have been coming to Palm Nails for a few years now. But after my last couple of visits I will not be returning. I haven't had a pedicure from this salon in quite some time because I tend to get in grown nails and the ladies here love to dig them out a little too much. (My poor friend learned that lesson the hard way today) I stick to my usual full set acrylic or fill. They used to do such a beautiful and thorough job on my nails. But my last three visits have been unpleasant for the following reasons. 1. I have been filed on the sides of my nails to the point of cutting me open and having me bleed all over the file, just to have the technician continue filing through my skin. And then he tried to paint over it to cover up the fact he cut me. 2. I asked for a fill, not a full set. I usually only have my nails removed and new ones put on every month or so because the removal process can be extremely painful and difficult. I was under the impression the technician knew this because he was told (by me especially, twice). Five minutes after sitting down I feel this awful pain in my pinky and realize he's going to town trying to stab another nail under it to take it off! When I asked him to just do a fill, he informed me that my nails were too grown out (they had three weeks of growth) and he couldn't work with them in the condition they were in. So I had to sit through a very uncomfortable few minutes of him SNAPPING and ripping my nails apart. 3. The price. During a previous visit, I had Halloween nails done. I was there for over three hours while the technicians (3 of them) worked slowly to figure out how to create a ghost on two of my nails. (They made several attempts) This was a fill, and nail designs on 4 fingers. I expected to pay a little extra for the designs but not $30. In total I paid $90. I was shocked because I had never paid that much at this salon and it's one of the reasons I kept coming. During my visit today I had asked for natural ombré nails. So pink to white tips. I was told for my "fill" which turned into a full set and this design would be $45. It took almost an hour for us to get to the process of painting my nails so I told the technician to just do them all white as I was pressed for time. The technician was upset with my decision and it was very clear he did not like the fact I wanted something different. When he finished my nails and it came time for me to pay for my service, the total is $41. How?! How was it only $45 for a design on EVERY finger, but when I switch it and only want ONE COLOR with NO design, it's still $41? No way. I'm so sad because for a while they were my go-to place for my nails. They had an awesome staff and took their time to make sure they put out quality. Lately they rush and don't care about the customers experience with them. It's unfortunate that I need to find a new salon. I will no longer be recommending this salon to friends. read more

Palm Nails - Cuts that were painted over :( so painful - Nail Salons Near Me - San Diego, California

Sara is awesome as well as Tweety? Idk how to spell her name i apologize, but that's deffinately how you say it. They are really fast and friendly, i got a full set of gel and two really easy designs i saw on a page, they came out exactly how i've been wanting them. TWO THUMBS UP! (4 actually from my friend and i) read more

Palm Nails - Full set of gel polish with white and black stripes on index finger and glitter polish on ring finger, the rest are pink. - Nail Salons Near Me - San Diego, California

New management/owners. I'm always happy with my service here. The nail ladies english skills aren't the best, but they never seem to be too pushy to upgrade my pedicure service. I always have brutal hangnails that they manage to get out. One day I wanna try a foot scrub when my ticklish factor is lower. read more

Palm Nails - My footies getting some much need babying. - Nail Salons Near Me - San Diego, California

Went for a gel mani at 6:20pm on a Monday night, long story short, I didn't get one because I was skipped for another person's eyebrow wax and another person getting a fill.. By 7:05, the lady told me to put my hands in a bowl of cold water and left me there long enough for my fingertips to get wrinkly.. Just wanted a little 'me' time. Oh well, won't come back here again. Ended up doing it myself at home! read more

Palm Nails - The mani I had to give myself since I was skipped at Palm nails. They lost me as a customer. Save your time and - Nail Salons Near Me - San Diego, California

I've had good and really bad experiences at Palm Nails; I remember getting my very first full set here maybe 20 years ago. Lately, the quality of service at Palm Nails has gone down. Every time I go there it's packed and it doesn't seem organized as they never really go by the sign in sheet. I've had my nails done by Sara a few times and she rushes through it and my nails never look good. I went in the other day first thing in the morning to get a fill and a polish change on my toes. I was greeted by one of the nail techs who only do pedicures not sure of her name. But she was rude as she had headphones in her ear and she was apparently on the phone while trying to assist me at the same time. She asked me what color would I like and almost every color that I chose she would come back and say they didn't have it. I finally found a color and she completed my polish change and I noticed a few of my nails needed to be painted over so I asked her and pointed out what needed to be fixed. She did it but she was rushing and didn't seem to care. She was more into the conversation she was having on the phone. It was then time for my fill and Daisy was the nail tech I got. She seemed pleasant in the beginning but seemed annoyed towards the end of finishing my nails when I asked her for a natural gel polish for my nails. The same thing happened I would chose a color and they wouldn't have it. So she finally told me to go look at the wall and find a color which I did. I was just surprised at her unwillingness to help me find a color closest to the polish I had chosen originally. She painted my nails and she did put 3 coats of polish without me having to ask but my nails were still bumpy looking and she missed a few spots. I ended up paying $34 which isn't bad. I find it strange how in the past my fills were more expensive and I never get any extra designs or anything. I've always wondered if they just make up prices and charge you what they want. I notice there is no sign on the wall posting the cost for their services. The only reason why I go to this place is because it's so close to home and I've been going there since I was 15 years old but I would rather spend my money where it's appreciated and where customers are treated properly. I've had my toes bleed from bad pedicures, to having my whole nail ripped off, my eyebrows almost completely waxed off, uneven nails, customers go ahead of me that came in after me, etc. I'll never spend another dime of my money at this place. All they do is talk bad about you in their language anyway. This place cares more about money than it does about keeping their longtime customers happy. The manager and her entire staff would benefit from etiquette classes and training on how to run a professional business. Quality over quantity! read more

Wendy was awesome with my fill and gel color. However my nails chipped within 4 days or so of getting them done. That was very disappointing. I am however giving them the benefit of the doubt, and will be trying them one more time since I liked the way she did my nails. She Made them look insanely natural and for some reason that's really hard for other people to achieve. Their prices are also very reasonable! We'll see how the second time goes. read more

Front desk was nice and friendly so no complaints there. However, the nail tech I got (don't know her name) was horrible. I have never felt so uncomfortable getting my nails done before. She was so rough and filled my cuticles with the machine!!! She was rushing to get done and it felt like she was more concerned with getting more customers and money than actually doing a decent job. My nails are uneven, bumpy, and my cuticles were so messed up from how rough she was. It was my first and last time going into this place. read more

Palm Nails - Nail tech was so rough my cuticles were in pain, dried out, and red. - Nail Salons Near Me - San Diego, California

See all

I have been going to palm nails for about 6 months now and I must say The customer service is great. Tony usually does my acrylics and his work is definitely a 10-10. Sara waxes my eyebrows and I always get compliments on how good they look. I definitely recommend it here! read more

Been going for years now!!! Love that its Family Oriented and am always received with a Smile and greeted by my name. Jaime the owner does fun raffles during the Holidays and brings home made food for her customers. I love the new Gelish Polish and Sam does great designs and 3D designs as well too. Very affordable prices =) read more

Just awful. I have been to this nail salon several times and my experience there was, about a C- in customer service. The price is unpredictable due to the fact that they do not have a sign at all for any type of pricing. This time however, was just awful. The woman who was working on my feet was named, Kim. As soon as I started getting my pedicure, the water was scorching hot, and singed my feet. She adjusted the water shortly after. Then, Kim started working on my feet. She was doing fine but after two or three minutes, her sister, who works there as well, whispered something in her ear and right after that, Kim started working with my feet very aggressively. She was throwing my feet left and right. I reminded her not to forget about my ingrown, and she replied with, "WHERE?? THERE NOTHING THERE!" I insisted that there was. She then started to rip my toe-nail with a horrific look on her face and she was hurting me very badly. I will never show up to this nail salon ever again. I high recommend that you do not come here because they charged me 20$ for this mistreatment. This place is an F- in customer service. read more

Palm Nails - The toenails are not equivalent in length. - Nail Salons Near Me - San Diego, California

This time got a pedi and fill both with art work for Halloween. Had Ivy again for my fill and had someone else for my pedi. Everyone was super nice and very gentle. read more

Palm Nails - Nail Salons Near Me - San Diego, California