Parking is a nightmare here during lunch time but the food is always consistent and the service is…read morefast and friendly. I always use their app to order for pick up and have never had any issues. This location has a screen that tells customers if their orders are in progress or ready for pick up. Workers will also call out your name when your order is ready. The store runs like a well oiled machine. Always a good experience at this location. Everyone is always willing to help and are friendly.

I ordered a burger combo and asked for honey mustard and Chick-fil-A sauce. The food came out…read moresurprisingly fast, which I appreciated at first. However, the sauces I received were wrong--I got BBQ sauce instead. I went back and got the correct sauces, which wasn't a big issue. But when I opened the burger, it was clearly not fresh. It felt cold, like it had been sitting for a while. I asked them to remake it. Now I've been waiting for over 10 minutes for the replacement burger. Honestly, the place was very busy, so I don't see how my order could have come out that quickly unless it wasn't freshly made. I hope it was just a mistake. I also can't ignore that the experience left me feeling uncomfortable, like I wasn't treated the same--maybe because I'm Asian. I really hope that wasn't the case.

This was my first time eating at this location. We ordered the chicken sandwich combo, barbecue…read morewings, Parmesan,& lemon pepper.. Everything was delicious! They make their wings when you order them so it'll take 10-15 minutes for your order, but you have the option to order online.We also got the brownies and they were very tasty.. The service was very fast despite being incredibly busy. Parking is limited Overall, the food does the job

not the best wingstop! feels cheap and soggy. i wouldnt reccomend to anyone…read morehomeless half naked sat next to me. my kid did not need to see that

I had a flight scheduled at Burbank Airport. But was called last minute for a zoom job interview. I…read moreneeded somewhere comfy and somewhat low key. I checked out the dining area. It was A/C cool and not too crowded. Music was a little loud but I made it work. They have free wifi but I used my hotspot. Sra. Lucy who works here was awsome! I felt safe, cool and comfortable. I killed the interview and my double chicken tostada!

The manager Lucy kept me waiting while she was doing something else right behind the counter, and…read morewhen she finally finished and looked up, said another employee would take my order. Why couldn't she? Then the employee came, Michael, and he had a poor attitude. Like he really didn't want to be there. He was talking to me but talking downward and avoiding eye contact, like he was just going through the motions and had a problem with me. His "Enioy" at the end was like a joke. He tried to charge me higher for the tacos despite it being Taco Tuesday, until I had to correct him. What a terrible employee. Then in the seating area, another employee was sitting in one of the booths looking extremely depressed, hat down, hand on his face. He stared at me as I walked in and sat. It made me feel uncomfortable. He stayed there for a long time, and didn't even clean up the stuff on the floor. Doing the bare minimum. Tables were sticky. The chicken al carbon tacos had rubbery pieces of chicken and didn't have much taste apart from the cilantro. Chicken's the name of the restaurant but it failed. I loved Pollo Loco, but I'm shocked. I guess every location is a hit or miss.

**UPDATE 07/09/26**…read more After receiving the owner's condescending, childish, unprofessional, rude, and immature reply to my comment, I forwarded it to the corporate office and reported him. I received a response back yesterday from them. They apologized for the franchisee's unprofessional response, and said the owner should not have responded to me in such a childish manner. They said they are customer service focused and the owner should have heard my plea and respond back to me in a professional manner. They said they will take care of it. There other teriyaki fast food restaurants, Golden Bowl, Ono Hawaiian, Waba Grill, Twin Castle, Yaki's, all in the same area, who DO NOT CHARGE EXTRA FOR EXTRA TERIYAKI SAUCE. We went yesterday and ordered two large plates of Teriyaki Chicken. I noticed two very small containers of teriyaki sauce in the bag, so I asked for two more since the containers were so small. The guy tells me, "There's two in the bag, if you want more there is a charge." WTH?!?! You charge a lot for my entree and won't give me more sauce unless I pay? Ya not gonna happen. I refuse to pay extra money on my chicken. That's a hint that you need to stop charging extra. We won't be back because of your nickel and dining. Ridiculous!

I've seen these Teriyaki Madness places around but this was the first time I decided to try! I got…read morethe Large Steak & Chicken Bowl with Yakisoba Noodles base and it was DELICIOUS! I was very surprised! So flavorful and juicy and the noodles were very tasty! It was like $17-$19 but it was okay cuz the Large size comes with a lot of food! I would definitely get this order again! Great service at this location, clean bathroom and friendly staff! Loved it!

Really good service and amazing food, the workers are very nice. shout out to Josue for helping me…read morefigure out what i want much appreciated

Always the best quality of meat, served up quick, and with a smile. Menu is simple. FOH is always…read moreclean which means BOH is sparkling.

Good amount of veggies on the burger. Onion rings were crispy, fries were hot. Still prefer In n…read moreOut, but would come back here

Hi all you Yelpers lets get after it! The food is good the portions have decreased! They nickel and…read moredime you, an extra sauce the size of a quarter is extra come on! They try to run it lean when it comes to employees all the locations are understaffed, especially Encino! The customer suffers as they are dealt poor service. A lot of poor hires I have noticed some with no personalities, some you have to check if they are on life support. When you walk into an IN N Out experience the difference in their staff. As different as night a day! They don't bring the food to you, or clear the tables they just walk right by you! No Burger Lounge grass fed beef, you cant compare the taste and quality to The Habit. The Habit once of the few chains no senior discount. Burger Lounge yes even on a n item they are running a special on! They bring the food to you, after you order at the counter. They come by and take the tray away when finished promptly. The CEO does believe in service old school! The Habit a 2 sorry just Keeping It Real Always!! a special on. .

Honestly, this kind of Chinese food is a guilty pleasure of mine. I got chow mein, rice, jalapeno…read morechicken and orange chicken. It was exactly what I wanted. Is it the best Chinese? No. But it's good for the price and for the fast food Chinese! I paid about $12. You get more here than at Panda Express. The service was friendly. The ambience is super casual.

On the real i like this spot. ever since i gave this spot a try i've enjoyed it. In my opinion the…read morefood is good, price point is right and so are the portions. I really like their bbq pork, fried rice, chow mien, orange chicken and beef and broccoli. I do my best not to come to this spot too much so i don't kill it for myself. The guy that serves me is always nice. with all these chinese food spots all over the valley i had to give one of them a chance. I gave this spot a try because i go to the Vallarta supermarket that's in the same plaza. I would put this under cheap eats in my opinion. I always get my food to go, although there is seating there aswell. not so much of an ambiance just a chinese food spots to get something to grub when you're hungry. If you're ever around this spot and want a quick bite i suggest you give it a try. You peeps have a great day!!

This location has been here for over twenty five years and I have been here many times when they…read morehad just opened. The food was always decent and their cookies and desserts very good. I came here for lunch with my son a few days ago, the last time I was here was maybe ten years ago. We ordered a tuna salad sandwich and a beef brisket sandwich. Both delicious and freshly made. Served with a bag of chips. I ordered a cold brew which was ok and my son got an iced mocha which was super sweet even though I said half the sweetener. The ambiance is ok but the place is in need of a remote. The tables and chairs are so old and the carpet is dirty and bad looking. It's a bit disappointing to see. The outdoor seating was also not as clean as I expected it to be. Price is reasonable and I know they also have specials for certain days of the week. Check it out on their website. Customer service is ok

first off I wanna say something positive about the pancakes... The pancakes were so yummy and so…read morefluffy. This establishment was by far the most dirtiest. I almost walked out when I went inside the bathroom and saw a mass destruction of diarrhea around the toilet seat in the women's bathroom. The are so dirty throughout the restaurant, the tables were all filled with crumbs, so you know none of the tables were wiped down as well. The were really dark, but you can tell they were cleaned in a while and the carpet that was there was so so disgustingly dirty. I don't even know how this establishment can get away with being this unclean. It seemed like a health risk being there.