We try to stay away from crowds. We cook at home and often get takeout. Tonight we decided to order from Panera as their food is usually very good. Ordered over the phone and paid...not cheap, surprised me. Was told my order would be ready in 15 minutes. Got there in 20 minutes and wasn't ready. Asked twice and finally asked for manager. She informed me that the order had not been processed. ...working on it...30 minutes later I was told my order was ready. Not once did the manager apologize and actually didn't seem to care. Restaurants are having a tough time. I am surprised this one is still open. They won't being seeing any of my business in the future. There are many others that appreciate us. read more

I was so excited to finally try the breakfast sandwich at Panera. The ad they sent me online showed a perfectly cooked over easy egg oozing its yolk down the soft bread when it's cut in half. What I actually received at Panera felt like a bait and switch because the over hard egg had no ooze and no flavor. The sandwich was such a disappointment that all I could think is how much better I could have made this myself at home. Save your money, and make breakfast at home. However, I will say that their salads and soups are still top notch here for lunch. And they have lots of yummy tea choices for drinks too. read more

So, after experiencing the girl at the register taking orders who doesn't even really listen to you as you are ordering, my broccoli cheddar bread bowl came out VERY SKIMPY!! The ONLY reason I'm giving this location 2 stars is because the food itself was good. SERVICE HERE TOTALLY SUCKS!! Next time I'll take the extra couple of miles drive up to the Panera on State Rt 54... Waaay better service! read more

Panera Bread - Half empty bread bowl! - Sandwiches Near Me - Tampa, Florida

ms manager name linda call me retard :( ronny no no waht to do so ronny left by self scared :( no nice place never come again. ronny just try to go to enjoy meal with peace and quiet. ronny never get that, it escape me. i will go to another panera to try the menu hopefully they are nice persons. read more

The portions are less here than some other locations. Our lemon aide and smoothy was a small cup here. Got the same thing down the road at the mall, same price, full size cup. Salad here came with one egg and one dressing. Down the road, 1.5 eggs and 3 dressings, same price same order?????? Little things do matter. read more

Good food. Panera is a restaurant and a bakery in one. You can purchase loaves of bread soup bread bowls, and pastries. They have six to eighty daily soups. Sandwiches and salads. My favorite song is the autumn squash soup. It starts in late September and runs until January. I also like the pink ribbon bagel for the month of October for breast cancer. It's a cherry vanilla flavor. read more

I usually love Paneras across the Bay, but I think this experience falls into the "average" category. The cashier was warm and welcoming, especially to my grandmother who had not a clue what to order. My grandmother did note, however, that Panera didn't carry any sugar free items, which might be a good area for improvement. I ordered the Chicken Sonoma Stew, which is delicious. But they served it luke warm and only provided a little under half a bowl of soup. We sat in a booth near the door, where we got to listen to a small child screaming for almost an hour. It made me really sad just to have this little bowl of soup. read more

What the hell is wrong with this Panera!? They are a hot mess!!!!!! Waited in line for 10+ mins (one cashier) line almost out the door and not one person helps with it!? 15 mins for my food which of course was wrong. I got it TO-GO. Soup was not even warm and no spoon to eat it with! I will NEVER be back lol... waste of time and energy. Bye read more

This place sucks . I go there to get the spinach and artichoke soufflé and they are ALWAYS out of it. I call corporate (many times) the story is that is the most popular and they are worried about the shelf life. What shelf life? They never have it. Then why is it on the menu? I just need to stop going there it just upsets me. The place sucks and management is stupid. By the way soup very bland read more

I have been a loyal customer to Panera for many years. This location is by far the worst. After my visit today, I will not return to this location. I have been ordering lunch to go from the Carrollwood Panera 2 to 3 times per week for about 6 months. I always get a salad and ask for an extra dressing. I usually never get the extra dressing and always have to check the order for accuracy, as they almost never get the whole order correct. Today I ordered a salad to go at 2:34 pm, the restaurant was not busy. I was in a hurry to get back to work and did not check my order before leaving. Not only did I not get an extra dressing, but the one dressing I did get was only a quarter full. The salad had no dressing on it at all so, needless to say, my salad was completely dry after putting the 1/4 teaspoon of dressing on my salad. I called to give them some feedback and let them know that oversight of the to-go orders was a big opportunity. I am a manager so I understand the importance of constructive customer feedback to be made aware of and help fix an ongoing issue. I called the location when I got back to work to speak with management and make them aware of the problem. The first time I called I was instantly placed on hold for 3 minutes. When an associate picked up, I asked to speak to a manager and instead of being placed on hold I was disconnected. Thinking this might have been an accident I called back. This time the phone was picked up and I was instantly hung up on, not even a hello. I called back a third time and this time I was given to a young sounding woman who identified herself as a manager. I relayed my issue and let her know why I was notifying her (because it was an ongoing opportunity). She responded "Oh, Sorry about that" and hung up. Extremely dismissive. I am so disappointed. At that I will finish my review and go back to choking down my dry salad. Epic fail Panera! read more

Great coffee. I just love the bread...how it really makes a sandwich taste great. Also the salads are fresh and crispy. Lucky I work near panera and would go every lunch. read more

I love this panera bread the broccoli soup is delicious and the new mediterranean wrap is off the charts. Everyone is so nice and helpful. This place is my favorite one in tampa. read more

I try the new chicken Avocado Melt without the chipotle sauce and it was very tasty. Great flavor on the chicken, perfect melted cheese, and of course the unique flavor of the avocado. I highly recommended! read more

I spent three or four afternoons a week there having lunch and giving tutorials over the last six months, so I know it well. Food is standard Panera chain, okay but nothing to rave about, with a good selection of bagels and breads (goes without saying), Service is very prompt and eager to please. Coffee quality from the dispensers is kinda spotty; several times I had to ask for a refresh from the staff. Wait staff is constantly turning over and inexperienced, but very friendly. WiFi is good with a very limited # of outlets however. This Panera is notable for its resident bum, a disgusting if harmless figure who occupies a nook area off to the side and spends the entire day eating and drinking stuff he gets from the garbage and given to him by a woman. Why the cafe tolerates a non-paying customer and doesn't just give him excess food at the end of the day is beyond all comprehension. Maybe he's a relative of the manager! read more

Panera is back in the game! History: Panera used to have great fresh food and plentiful servings and then went through a spell of a redesigned menu with tiny portions and reduced 'wow" ingredients so we stopped going. I have had the opportunity to meet for two business lunches at this restaurant over the last couple of weeks and have been super impressed that they are now serving great fresh food with normal size portions again! Yeah! This will return them to my staple list of great salad, soup and flatbreads once more. If you haven't been in a while be sure to check them out - you will be pleasantly surprised - and very full! read more

Terrible, terrible customer service. Last three orders either had items missing, items wrong or were put together poorly. Even after calling order in had to wait 20 minutes and they were not busy. Help is either untrained or does not care. Stay away! read more

Good option when you're looking for something somewhat healthy and also quick. Get your food, eat and you're done...never a hassle, always fresh. Plus it has the best coffee, better than Starbucks or D&D :) read more

Panera has it all. Great breakfast items, an amazingly delicious selection of baked goods, soups, sandwiches, coffee, smoothies and lots of space for get togethers! I love their pecan braids, turkey bravo sandwiches (on asiago bread) and their green tea. Parking seems to be an issue on weekend mornings but it's worth it! read more

This is the perfect spot for a quick meal that isn't technically fast food. Their sandwiches and soups are always a go to for me and they even offer a wide variety of bakery products for a special treat. I've also brought in bagels for work functions and the variety always amazes me and there are never any complaints! For those that want to hang out here for a bit, the complimentary WiFi is always a plus. read more

Good food, fresh, decent service, nice soups, decent coffee. As advertised. Nothing more to say.

So....Panera. What has happened to you. I've always known that you don't care that you run out of bagels. I asked today at 2:30 if they were making more. She said they would wait until closer to dinner time. Hmmmmm. Besides the fact that they are always out of sesame bagels- you are a coffee and bagel shop for goodness sake! I don't get it. But I need to find another bagel shop. read more

If you guys are thinking about going to this panera, do not do it. They did not gave me a receipt I had walk up to the other side of the restaurant to take my order to the table, I ordered two lemonades and only brought me one, and the soups were cold. (I'd never come back again to this restaurant) read more

I have to say that over and over Panera Bread delivers a great meal at a very resonable price. The pick two for $7 is a great lunch and I have tried all of the sandwiches and most of the soups. I have gone to several locations throughout the Tampa Bay area and the quality is consitently perfect and quick. read more

This Panera has great service and attentive staff. I like their options to pick a sandwich and soup or salad. They didn't have as many soup options as usual on this day but I still a great meal. I enjoy seeing the calorie amounts next to each menu item so I can make healthy choices. read more

Catered 20 box lunches from the West Waters location. The sandwiches (turkey & ham/cheese) were dry & no condiments were included in the boxes. When asked , they said we had to order that...! Really? You have to do that? Not even at McDonalds.... Very embarrassed at our luncheon to have provided such poor quality. On a $200+ order, they refunded the delivery fee. Not at all satisfactory for the service provided! DON'T CATER FROM THIS LOCATION!!! read more

So glad I have a panera close to me because they serve absolutely the best lunch ever. The sandwich is tasty and the Cesar salad is fantastic. I would recommend this restaurant to anyone! read more

They have a good selection but a lot of their food is pre prepared and for a picky eater, that's not very good. I wish their panini's was made to order to give more of a variety. read more

I come here every day on my lunch break and it never gets old. Very friendly, promptly gets the food out, and have amazing benefits with the rewards card. The best WiFi in that plaza too. It's pretty peaceful if you get past the annoying kids that the mom won't supervise. . But all thumps up for me read more

This really is a great Panera. Of every location I have been to, this location has the best customer service. The store is very clean minus a few minor things but in the grand scheme of things it is perfect. Today I had a not so great experience that had turned into a great experience. My sandwich was not correct but it was not the line workers fault, my order is very confusing. The young man who helped me was named Niko and his coworker was Juan. Both very hard working young men who wanted to help me in the best way possible. They offered to remake my food the way I wanted and were kind enough to bring it to me while I waited at my seat. Niko and Juan did more than make my food spectacular, they made me have the best Panera experience ever! These two boys deserve around of applause and deserve to be noticed at their workplace! Thank you Niko and Juan and keep up the good work! #PaneraNeedsMoreWorkersLikeNikoAndJuan read more

While I was ordering my meal a manager had come out infront of everyone yelling at a employee. Very unprofessional she had blonde hair alittle on the bigger side. She is a very nasty women go to another panera stay away!! Poor employee started crying!! read more

I had ordered a strawberry smoothie and I watched the girl make it and she didn't put one strawberry in it. But other than that it is a healthy choice for lunch and their Mac and cheese is amazing. read more

I always enjoy eating at here but this evening they were out of Broccoli soup, Tomato soup and two different types of bread

Honestly, i had a really bad experience today with the Panera staff. They were incredibly rude to me and other students who were utilizing their patio for an imperative study session. Not only did they interrupt us multiple times, paying customers, but they couldn't even do so in a respectful manner. This behavior has single handedly convinced at least 30 people to never return to this location. When being asked repeatedly to move there was a complete lack of manners or respect and they also neglected to tell us why we had to move, instead they orchestrated the worlds most disrespectful game of musical chairs. read more

Ok Panera, you broke my heart! I haven't lived near a Panera location in years so I was so excited to eat here again! I will say that the staff was extremely friendly and kind during my visit and quickly processed my to go order during the lunch rush. However, when I got home I was so disappointed. I got the pick 2 with the chicken avocado blt sandwich and French onion soup, and the sandwich ingredients were awful. The bacon was like shoe leather, the avocado was hard as a rock, and the tomato was clearly extremely under ripe. Add that the bread was very obviously stale, and it ruined my lunch. Soup was delicious, but hardly makes up for such a disappointing sandwich. Still 3 stars in hopes this was a one time problem. read more

I love Panera but the management at this location is terrible. They are always short staffed at the register and the woman manager just stands and looks around confused. I complained to corporate but they say its a franchise location. :( read more