I paid extra for "DOUBLE MEAT" in this steak & cheese sandwich. Virtually no cheese! WHAT A RIPOFF! read more

Panera Bread - This is the DOUBLE MEAT sandwich i paid extra for "double extra" meat. Are you KIDDING me?? What a rip-off this place is! - Sandwiches Near Me - Temecula, California

To me this is a very special place. Six soups every day, excellent Caesar Salad, and a slice of warm, heavy (because it ain't just air) .bread. The only thing missing for me is a view to contemplate a loving universe. That is why I have asked Panera to open their next restaurant & bakery at Lake Harveston, Temecula, CA 92591. This is a small City Park Lake, situated on HOA property. There is a small neighborhood grocery store there named, "Beyond" that would provided the footprint today. This would provide a "killer branding visualization " that would energize a heart, brain, & gut response. Go Panera!! read more

Just a heads up, they changed their cinnamon ro recipe recently it seems because these were the best and our family's favorite and now they are the worst/least favorite. Thanks for ruining your recipe. Word to panera: don't fix what ain't broke! Business 101 read more

I placed an order and an item was missing but I called back and the staff was respectful and handled the situation very well. I'm not mad an item was missing as I work in fast food and accidents happen. As soon as I arrived, my order was ready to go and again, was very respectful and gave me a pastry to compensate which is very much appreciated. Great service with great staff. read more

Ordered for to go. I specifically asked to have the bagels sliced - not toasted. And of course they can't read notes - 4 tiny bagles arrived toasted to a crouton crisp and cold!! Why?? I don't know if the people who work there need additional training or the app needs to be changed so that it's clear to whoever is prepping the order. The reason for not ordering something already toasted is because by the time it's going to make it home - it will be cold anyway! I had to retoast already dry bagles. What a waste of money. Not coming back. Vons bagles are so much bigger, tastier, and cheaper by comparison and I don't need to worry about them messing up my order! read more

Friday, December 28, 2018 12:00 PM. Never been to this Panera before. We are not from this area. It's pretty much like all the other Panera's that I've been to. Consistent. Food was good, building was nice, service was great. Parking okay. I don't really see any difference with this Panera and others I've been to. Not exactly sure why only a three star average. Everything was fine for us. On another note... I'm seriously glad I don't live in Temecula. Insane amount of cars/traffic/congestion everywhere in this city. Temecula has seriously outgrown itself. Holy cow and I thought where I live was bad. Reminder to myself: Don't EVER move here! Ever. See my photos below. read more

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Great Service and the workers are very polite. Fast service. Jessica, Marlina, Makenzie, and Annette are fabulous and great at what they do here. I highly recommend eating here. read more

Let me preface this by saying the staff here is always amazing and courteous. No issues with them at all. My main complaint is that I frequent 3 different locations very often. I am a sip club member, but I also eat at panera about 5-7 times per week. This is the only location of the 3 that keeps cups and charged lemonade behind the counter. This location is closest to my house, but I avoid it at all costs due to this poor decision by management. It slows the line down, ties up an employee for no reason, makes it impossible to get in and out with a drink in a timely manner, and means I can't just add how much ice I want, or mix flavors to my liking. As such, I end up spending my time and money at the other locations because I don't want to wait for my drink when I am in a hurry. I know I am not the only one that hates this, and although the owner might think they are saving money, it is actually costing them business in the long run. Convenience is key, and patrons shouldn't be punished because a few people arw stealing drinks. They also discontinued a lot of my favorite menu options, but I think this was a corporate decision and not the fault of any location. read more

I have always been a fan of Panera Bread. I took my Dad for a Saturday afternoon lunch before going to the movies. Food was good, my only complaint was my order came out with wrong bread choice. I asked server about it, she replies that's how order was put in. She seemed a little bit annoyed that I had questioned it, also showing me receipt. I just let it go, I understand she was just the server and not who took my original order. I'm not gonna lie though... she made me feel like it was my fault. My Dad had Corn Chowder soup and half a BLTA sandwich. I had half Greek salad and Chicken salad on flat bread (I had requested multi grain bread). The food tasted good and environment was quiet enough to have great conversation. I ended with a yummy Raspberry Thumb print Shortbread cookie, which was delicious! Thank you Panera Bread for good food. Maybe next time offer to fix an issue rather then point out that's how order was taken. Just offering a little customer service goes a long way. read more

Panera Bread - Half Greek salad and half Chicken salad on flat bread. Sourdough roll. - Sandwiches Near Me - Temecula, California

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Im not sure why I keep coming back here. The food is simply average. The sandwiches look and taste like something I can do at home even better. The pasta is actually pretty good. The mac and cheese is my favorite although today the cheese tasted like it could of been bad towards the end of the bowl. Its always creamy, and they use white cheddar. Salads are hit or miss. They come up with some interesting combos but I've had days where my lettuce was a bit wilted. A few times my order has been messed up here including today. My husband asked for his sandwich without the horseradish sauce on it and it was left on. The staff is pretty good at correcting the mistakes but it can still be a hassel to adjust. The prices are so high for what you're getting. My little half sandwich, small bowl of mac and cheese and chips is 12 dollars. Ouch! The price should at least include a drink. The rewards program is a plus, and the pastries are pretty good. read more

Panera Bread - Sandwiches Near Me - Temecula, California

We belong to the sip club at Panera. Will be rethinking after our visit today. We purchased two sandwiches today. One was a pepperoni and cheese sandwich. The sandwich consisted of a baguette with 4 paper thin slices of pepperoni and one thin slice if cheese. Basically a bread sandwich. Terrible value. The other sandwich was a chicken sandwich. The chicken was shredded and tasted terrible. Such a disappointment. read more

We came in for the lunch duets, they were out of the wild chicken soup that comes with the lunch duet we ordered. We asked if they would substitute for another soup being they did not have the soup that comes with the sandwich.. The manager refused let us choose another soup with our sandwich even though they did not have the soup that comes with the lunch duet..The Manager was indifferent and made no effort to please us, their customer. She sets a poor example for her team and ruined our customer experience. I would not recommend the Temecula location. If this is a policy, upper management needs to rethink how they treat their customers. Bobby and Helen T read more

There food is very good! I would recommend the bread, Mac and cheese and their soup. Their service is good. They make your food very quickly. The ambiance is very pretty. read more

I was having a hard day, but my day turned around when I was warmly greeted by Faith when I came in. I couldn't decide what to eat and Faith gave me some great recommendations. The chipotle chicken sandwich was excellent and the green passion smoothie really hit the spot. I would recommend this place especially if Faith is working. She brightened up my day. read more

I come here often, I think the service improved a lot and there is an effort to improve the place. The food is good. The extra instructions I put sometimes don't get followed such as pickles on the side or dressing on the side. I hope that they continue to improv the place and the service. Overall I like it and I like the food read more

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I'm not much into this fancy eating,, Well to my surprise,, I was Amazed at the quality,,, It was a very delightful treat,, read more

Bug in the bottom of my salad . Of course didn't find till I was almost finished . Pretty much grossed me out . Won't be ordering again for a while. Please check your kitchen for bugs read more

Panera Bread - Wtf is this bug . Of course at the bottom of my salad. Gross man , thanks for washing things - Sandwiches Near Me - Temecula, California

Got a side Fuji apple and chicken salad. A broccoli cheese soup w a bread bowl and a giant cookie(I forgot the name) and chips. everything came hot and fresh and delicious! Door dash was faster then expected. Excellent service and like I said food was perfect I will be ordering from here a lot more often read more

Panera Bread - Sandwiches Near Me - Temecula, California

I am giving these stars to a particular manager at this location. Unfortunately I had two days straight where my order was not done correctly. Both times she was there and on the third try she gave personal attention to my order to be sure it was right. Each time she was so nice ,apologetic and easy to talk to. I just want Monique R. to know her immediate attention to problems and her kindness while handling them are greatly appreciated. And I hope the Company knows how valuable you are. Angel read more

Apparently they switched their iced coffee to self serve. Yet the cashier didn't feel the need to share that news with me or give me my cup so I could actually serve myself. She even took my customizations like everything was fine. So I stood waiting for 20 minutes as my name was on the board as being prepared and then it randomly went away. Nobody behind the counter felt the need to inform me at that time either. Panera's are usually a mess with long lines so I didn't think anything of it at first but eventually managed to find an employee willing to help who told me the news and gave me my cup so I could finally get my coffee after waiting 30 minutes. Except their stock of ingredients was out so you were stuck with black coffee. Pathetic customer service and I will not be coming back. read more

Clean and friendly staff. Lots of great options. I got a chicken avocado sandwich and 10 veggie soup. Ended it with a triple chocolate cookie read more

This review is in regard to the unprofessional hours. First of all as a business owner I know how important it is to keep a business open for the hours we have posted online AND what is posted on our door as customers rely on this when driving to the business to know whether the place is open or not. I have not wasted my time driving here once this week, but TWICE in 1 week. My home is under renovations so I don't have a kitchen and I was giving this place a lot of money. I came here on Sunday at 7:30pm (they're hours online say they close at 9. THEN I come again today at 9:15 because again it says they close at 10pm online (come to find out it says 9:30 on their door but whatever). And I see the workers inside chit chatting away and the doors are locked. This is extremely upsetting when I have wasted my time coming here when I could have came earlier or gone somewhere else if I had known. As a franchise you should either CHANGE YOUR HOURS ONLINE. Or GET BETTER MANAGEMENT that dosnt lock the doors 30 minutes before closing just to hangout. as a professional I would never do this. Because closing early is for mom and pop stores that don't have any business. :) not surprising that you only have 2 stars and have just lost another customer. read more

Panera Bread - CHANGE YOUR HOURS ONLINE - Sandwiches Near Me - Temecula, California

Ordered salad with chicken which barely had any chicken Slices were almost like sandwich meat not for salad Seems like they are definitely skimping these days $15+ For salad mostly iceberg lettuce n drink Disappointing read more

Yesterday, I ordered at Panera. The staff was super accommodating to me and were doing the best they could with a large dinner rush, however, the manager Monique was very rude. She was yelling at her employees so loud, people on the other side of Panera could hear her. She was also getting mad at the customers which is unacceptable. Luckily a kind manager named Kristine was there to help the customers in a calm manner. After the rush, she went around making sure everyone was enjoying there food. I feel bad for the employees who have to deal with Monique. read more

Quality food, variety of menu selections, along with exceptional customer service and a national brand name usually means successful restaurant chain. With this in mind I thought I'd stop here in Temecula at Panera Bread and get a grilled cheese sandwich to take home for lunch. My brother back east recommended this sandwich as a fantastic cheesy filled, white bread crust crunchy delight!! I brought it home, opened it up and wow!! My first thought was a 10 yr old made it!! Bread slices were put together mismatched, you can't even see any cheese! I opened each half up and take a look and this is what a $7.39 sandwich looks like?? I'm embarrassed for your restaurant to put this garbage out!! The first 2 pictures are my sandwich and the last picture is the one on Panera Bread website. I also notice management doesn't answer any customers comments, I guess they don't care. read more

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I waited 25 lmins for mac n cheese. It was COLD.They forgot the bread. Smoothie was runny! Took it back up to replace. Got a half hearted apology and told they kept calling my name?? I kept standing up to see if my order was ready--it was hidden from my view. I assumed it was just busy. I should have been compted for this! read more

I like this panera bread. Staff are nice, food is good, clean and not very loud. I really enjoy their food.. Their smoothies are really good too. read more

Panera Bread - Mango smoothie - Sandwiches Near Me - Temecula, California

Wanted to give Panera Bread another try . The food has sadly gone down hill over the past years . I remember ii was a great place for Lunch . The quality and favor has just gotten wrist and very over priced read more

Wanted to go in on Tuesday for the bakers dozen, lady was very pushy and rude. I simply wanted to order my bagels and cream cheese. She rushed me pulled me out of line to make me order on a kiosks even though I was content waiting in line. Then proceeded to just punch my order in for me... if your going to punch my order in for me just ring me up line your supposed to...... didn't receive a receipt and didn't get cream cheese can't go back to ask for it because I didn't get a receipt.... also now I don't get to eat my bagels? No one likes dry bagels ...... read more

Update: after calling 3 times the 4th call produced desired results. Explained to the manager, Terri, about the lackluster flatbread pizza. She was understanding, apologetic and took accountability to remedy the issue. Her excellent customer service attitude exceeded my expectations. I regularly order food form the Menifee Panera Bread location, and just recently moved to Temecula. The Menifee location serves hot, tasty and quality items and any issues are handled ASAP. This evening I ordered 2 soups, flatbread pizza, muffin, brownie and grilled cheese sandwich for online delivery. Everything was great EXCEPT the flatbread sausage and pepperoni pizza. It was cold as ice and looked as old as Methusulah!!! The toppings were scarce. I was very disappointed and we threw ot away. Tried to contact Temecula location 3 times and noone answered the phone. The online delivery orders incur a surcharge for the food and 2 types of delivery fees excluding the tip. For $70 I expect excellence not mediocrity. Will probably not do an online order again. read more

We arrived as a group before 10:00 AM. They were out of multiple breakfast items on a Friday morning. Our entire party was very disappointed and none of us will return. I hate to leave negative reviews of any business. If this is a franchise I think corporate should pay them a visit and give them a few pointers. read more

This is a brand-wide problem, but Panera always seems to get orders wrong. This is more than a nuisance if, like me, you have a lot of allergies. Always check your orders. Other than that, their food is good and relatively consistent( the baked goods sometimes vary in done-ness) read more

The servings have gotten smaller and the pastry selection is SMALLER and MUCH TOO HIGH PRICED---they have completely fallen off my list of places to eat. Had a good thing going and greed has ruined it, read more

I unfortunately caught the flu, and couldn't go out to get food. My husband is in the medical field and is working a 24, so I was left to get dinner for me and my two girls. I ordered through the Panera app, and unfortunately my delivery updates were not populating in the app. So I called the store to see what the status of my order was. The manager (Marlene I believe), let me know that DoorDash had just picked up my order and was in route to my house. She then proceeded to call DoorDash for me to check the status and make sure my order arrived. Unfortunately it did not arrive :( so Marlene then canceled my order and let me know I could re-order through the app, and she would ensure my order made it's way to me. Sure enough the second order made it's way to us, and Included a special treat for my girls. The way Marlene went above and beyond to ensure we got our delivery meant so much to me. Thank you so much Marlene's and Panera Temecula! read more

I really like the food the place is always clean and they always have fresh coffee , I love the Bengals

I have always enjoyed Panera's food. However, I had this moldy salad delivered to me yesterday for lunch. I understand the difficulties restaurants are facing during Covid, but there is no excuse for serving rotten food! I'll be calling the Health Department because this place needs to be shut down. read more

Panera Bread - Moldy! - Sandwiches Near Me - Temecula, California

Panera is leading the industry right now with online, mobile orders from your phone or at the kiosk at the store. It really cuts down on the wait time when you're in a hurry for lunch. Order your food on the way or before you leave and it's ready for pickup when you get there. Most places it's almost 20 minutes by he time you arrive, wait in line and then finally sit down to eat. When you have short lunch breaks this is a huge time saver. There salad menu is one of the best. If your watching calories this is the place to go. There salads are tasty and nutritious. I just tried the Fuji apple chicken salad And it was amazing. The staff is well trained and the customer service is outstanding. I have only had my order wrong one time out of dozens of visits. read more

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I think all Panera Bread are generally the same. I think that sometimes the service at some are slower and other times the service at others are faster. This one was pretty fast at getting me my Frozen Carmel. I am a fan because they these really cool kiosks where you can actually order if you don't want to order from a cashier! I haven't seen these at Panera Bread in San Diego. I would definitely come back when I am in the area next! read more

We are done with Panera!! This has always been my wife's favorite place. They have increased their prices AS WELL AS decreased the portion size. You cant do both!!! My wife ordered the pick 2 with Mac and cheese / 1/2 apple fuji chicken salad. (Very little chicken) She said they were both 1/2 of a 1/2 portion!!! Unacceptable in my book. We wont be back to Panera Its not getting better, just worse at these restaurants $16.50 it cost for these and not worth it! We both had full meals at Chilis last night for $22 w Our new go to!! read more

Disappointed with Panera. Original owner sold out and restaurant has not been the same. Where is the clam chowder? Add some new i hot items to your menu. read more