Customer service sucks. Took over 15min to get drinks. Then another 15 to track down the only person working to place food order. He seemed to be busy chatting with other people or watching what was on tv. When we finally were able to order it was like we were bothering him, very uncomfortable. Ambiance is nothing special, I don't remember seeing much if any decor. The parking lot available is a plus since it's located off a major street. Food - it was good and the only reason I am giving 3 stars. Flavor was good but portions not so much. Plates didn't have much meat and just seemed to be slapped on with no care on presentation. The desert was the thing I had never tried before and I am glad I did. It was very sweet like a bread drenched in maple syrup. Not sure if I will be back. Maybe for to go option. read more

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I loved Paradise for its Boneless Chicken Biryani, kadhai paneer and garlic naan. But, my recent visit was really disappointing. The chicken in biryani was hard and chewy (felt like it was stale). The kadhai paneer had way too much onion and the garlic naan wasn't prepared well. The service was also not as good as it usually is. Our order was missing a few things but no body attended us for quite sometime and we had to go and ask them for it. All in all our experience was not so good. read more

I hate to give negative reviews but this biryani was truly horrible. It tasted like nothing totally tasteless. I was starving & craving some biryani but when I ate this I literally said this is awful & left it. I then went to kabab & curry's & ordered a to go biryani & their biryani was way better. after a few bites. what a waste of time & money! read more

The food was good. The biryani rice is cooked perfectly well and was seasoned to taste. The raita was fresh and went well with the biryani. The Salan was a little too sour and could've tasted better. The panneer pieces were over cooked and were not soft. Could've been better -3/5 Chicken biryani - my partner really liked the chicken biryani and he would rate it a 4/5 Service was good. Casual dining. Very reasonably priced read more

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Hands down the most delicious goat biryani ever! We ordered the goat dum biryani, boneless chicken biryani and Apollo fish. The Apollo fish was excellent, the chicken boneless biryani was a little too spicy, the goat biryani was perfect. It's a nice little place to eat in. I appreciate that the music isn't blaring loudly like some other places so you can still have a conversation. read more

Restaurant is close to a busy street. Limited parking. Service was fast and food was amazing. read more

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Yummy food. It's really good, parking is tough tho. I recommend DoorDash pick up so you don't have to wait. We ordered in store and the wait was about 20 min. Just better to order through DoorDash or Grubhub and do pickup if youre willing to park in a skinny parking lot. read more

Paradise Biryani Pointe - Chicken Dum Biryani - Indian Near Me - Santa Clara, California

The butter chicken was extremely salty . In fact , the food we ordered today like chicken haleem, lasooni murg kebab were very salty. Generally we like their food but lately they have been pouring too much salt . Please don't do it Biryani paradise pointe. read more

Best tandoori chicken ever , biryaninis okay . They are super bisy so service can be slow but food is worth it. . I loke watching the indian musice videos read more

This is our go to Friday takeout restaurant. Love everything from roti, appetizers, fish fry to chicken curries. Taking a star off as sometimes even mild is quite spicy. read more

If you're a fan of authentic biryani, Paradise Biryani Pointe is not the place to go! However we always order takeout from here, and the quality never disappoints if not great. My personal favorite is the Chicken Dum Biryani. The portion sizes are generous, ensuring that you'll have leftovers to enjoy the next day. The service is quick and efficient, making it a reliable option for a satisfying meal at home. read more

This place had a vibe that felt relaxed but still well run like they knew what they were doing and the folks working there were super polite and seemed happy to help even when they were clearly busy and that kind of kindness goes a long way in making a meal feel better and then the food showed up and I was kind of impressed because everything looked clean and well made with a focus on freshness you can really taste and I liked that the flavors weren't too complicated but just right like the kind of cooking that doesn't try too hard but still ends up being really good and filling and you can tell they actually care about the food and the people they're serving and it's not just about getting plates out fast and I respect that a lot and even though there were a couple minor things like maybe a little slow on drink refills it didn't really bother me cause the rest made up for it and I'd say it's definitely worth checking out if you want something solid and satisfying without all the fuss. read more

Worst experience ever their service is worst will never go back there again The staff don't pay attention even if you asked them to get something read more

Totally love their indo- chinese dishes. ( exp. Gobi Manchurian) . Finger licking good!! Other food options are equally great. Must try are Malai Kofta, Kadahi Veg. read more

I just get the mutton family pack biryani and it is perfect every time. This is my go to place for quick to-go biryani place. The family pack is good for 4 average people. read more

Paradise biryani pointe is really awesome. The part that is bad is the tv is not kids appropriate. The food comes really quick and is really tasty. The feeling is not as what you thought as soon as you walk in , bit is totally worth it.The chicken is awesome! I will recommend it if you like spicy food . read more

This used to be my go to place for biryani for the past 11 years. In the last two weeks the biryani is worse than at most average biryani places. The quality has dropped to rock bottom. Surely enough I asked and they did have a change of cook. Nothing to look forward to after this downgrade sadly. read more

The biriyani is plenty and flavorful. The chicken is marinated well and cooked to perfection.

A great hole in the wall place! Has good Hyderabadi chicken biryani, but even better chicken 65. Their chicken 65 is tender, well breaded, with the right amount of spice. Carries well as takeout. read more

Paradise Biryani Pointe - Chicken Dum Biryani and Chicken 65 - Indian Near Me - Santa Clara, California

A wonderful place with great service and the most authentic biryani I've had on the west coast. And they give you free onions and lemons on the side which is a plus in my books. They are a franchise of the world famous paradise biryani in Hyderabad and are fully halal. Had their chicken dum biryani which is enough for two very hungry people and comes with gravy and raita which I absolutely relished. Eating this biryani was such a heartwarming experience and I could see how popular it was based on the number of Desis dining there. We also had the chicken 65 which was nice although it should have been served with some green chutney. Definitely keen to come back and try the other items on their menu. Update - chicken haleem was alright but the goat biryani is SO good! read more

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Ordered chicken briyani, goat briyani and chicken 65. Chicken briyani and chicken 65 was ok. Goat briyani was not good. The meat was old and rubbery . Will not buy from Paradise Briyani again. read more

Best vegetable biryani in the Bay Area. Amazing curries : paneer tikka masala, egg masala (kadai veg was ok not as good at paneer curries) Dal fry and rice is also good. ***Fair warning food is very spicy in case you can't eat spicy. read more

This place was a disappointment, especially as we have had their biryani at a friends birthday party at their place and loved it hence decided to give this a try in person.... Went here on a weekday and the mutton in my mutton biryani was almost nonexistent! We also requested they serve it spicy with extra masala, that was not honored either. read more

Okay this place has amazing biryani if you can take spicy food, but for those who can't take high spice levels, even their mild is way too spicy! I wish they came with a less spicy option The mild malai kofta was also very spicy to eat. In all the food is good but if you aren't spicy tolerant, skip it. read more

I have been visting this place for over a year now, it has never disappointed me. The food, the service everything is great. I love their mutton biryani and chicken 65(andhra style), it is my go to order always. Additionally the food is fresh and they have no added chinese items to their menu which is again tasty. The manager is also very nice and friendly, he understands all the customer concerns and addresses it some way possible. For birthday, paradise biryani pointe offer some or the other free desert. Overall it is a good restaurant in rhe bay area with taxty food and great ambience and service. read more

I am not a fan of Biryani. I tried it here. It was good. Others are better judges. I want to talk about the other stuff they have here! First of all, top of the list, is the Butter Chicken. It was made just right and, with a plate of naan, I could eat a whole bowl by myself. Very nice flavor. For a side dish, we had Gobi Manchurian, which had a Chinese sweet chili sauce on it that I loved. I tried a couple of other dishes, which were above average. But the Butter Chicken and Gobi Manchurian were clearly the best things at the table. read more

Paradise Biryani Pointe - Gobi Manchurian, $8.99 - Indian Near Me - Santa Clara, California

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Heard a lot about this place from friends so tried the food here. Went for togo so cannot comment on dining experience. here is what i thought of d food Boneless chicken biryani-Spice level can be adjusted but felt it tasted ok but tasted better elsewhere Chicken manchurian was OK Triple Fried Rice has a combination of noodles and fried rice, this is one unique dish we tried and liked it Goat Dum Biryani was not bad not good read more

Ordered our usual order of chicken dumplings biryani and goat biryani. Don't know what's wrong with this place off late. Food was very bad. Biryani had so much oil. It tasted off. Goat biryani barely had one tiny piece of meat. Won't be ordering from here in future. read more

The recent order of boneless chicken biriyani was good but I have had better biriyanis before at different places. As other reviewer said, no fresh onion in the biriyani and also the raita and the gravy was watered down and didn't tasted fresh or tasty. Was not impressed with my paneer tikka also. It was watered down as well I think because I asked for mild(to serve the kids). Meh... all around. Not going to order again. read more

Worst Service...especially the short guy in the front office, too much attitude and arrogance. I love the food here, and was always my goto place when in Santa clara, but after today's incident, I don't think I will go back again...everything went well till I signed my check...I asked for Togo boxes and a carry bag for my leftovers, they gave the box, but not the bag, asked again, no response for 8 mins, then asked again, this time the guy told me I need to come to the front desk and get the carry bag, never heard of this anywhere, this is not cool...remember u work here and not your customers and restaurant is a service industry. You don't belong here, if you cannot provide customer service passionately. I questioned his behavior, but never got an apology, another tall front desk guy apologized on his behalf, and I walked out quietly, with a very clear mind not to come back again. Whoever is the owner of this restaurant, please take care of this, else u will loose repeat customers like me soon... read more

Pls don't buy biryani's in late evening for takeaways as I bought one and that caused a food poison.very worst quality

Order deference food got totally something else ............................................................................................... with bad customer service read more

One of the worst customer service experience ever! Came to restaurant at 1:55 and they suggested us only take out is available even tho they were gonna close at 2:30! read more

I used to really enjoy this place back in the day and loved the San Diego location. This is the first time that I've gone back since Covid. The first thing you notice is the hostess who's supposed to tend to the guests as they walk in and she has AirPods in her ear. Not a fan of this as it's disrespectful and looks like she doesn't care. We sat down and ordered a chicken 65 and an egg biriyani. The chicken was really good but the biriyani was just okay. The food came really fast but we weren't impressed. read more

I really like the Biriyani here. It has a good blend of spices and I also like the way they present it. But the malai kofta was an utter disaster. It was totally uncooked. The gravy is good no complaints about that but the kofta was totally undercooked and was raw in the inside. We ordered the paneer tikka masala too. Little did we know that they use the same gravy in both the curries. The gravy tasted exactly the same. That was a total disappointment. Not a lot to talk about the ambience here. It's usually crowd and is difficult to get parking around in peak times. read more

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This is our go to place anytime we feel like eating biriyani. Good service, people are friendly and very accommodating, and neat. We have tried almost every dish. My favorite is the paradise fish fry and goat dum biriyani. Manager Prabhakar takes extra care to make sure every table is taken care of. read more

Food is good! I come here regularly and cut mirchi is my favorite. Best cut mirchi in Bay Area Also, I tried noodles for first time, it tasted amazing Excellent service and kind staff. Please give it try read more

The Biryani here is too good! And the Cauliflower manchurian is a must have. Rahul was our server. He took specialty instructions to accommodate us. Would definitely visit again. read more

I visited Paradise Restaurant yesterday and had a wonderful experience. The food was delicious--especially the chicken lollipop, which is a must-try. The service was excellent, and the staff was friendly and attentive. Overall, a delightful visit! read more

They have the best Hyderabadi style veg biryani in the Bay Area. Spicy, well layered and good portion size. Love the mirchi ka salan and raita they give with the dish too. My other favorites here are their Bagara bhaingan curry and the desserts- Double ka meetha and shahi tukda. Never tried sitting down, service while you pick up is patchy at best. These days I just use a food delivery service and that's more than good enough to get their tasty food at home. Highly recommend read more